Whenever you add or change a feature on your website, you should consider the impact on the UX, or user experience. When you assess how users will interact with your website, it is important to consider users with differing abilities. Accessibility is a critical component of website design, not only for inclusivity but also because Google search crawlers reward websites that implement accessibility best practices.
Most websites don’t even realize that their content is not accessible to all users and use designs and visuals that create poor accessibility unintentionally. For example, you might like the relaxing feel of muted colors, but there needs to be enough contrast for users with visual impairments to read your content. If you use video content, be sure to include closed captioning to provide users who are deaf and hard of hearing the same access to information.
When thinking about accessibility, it’s also important to remember the universal benefit to every single user of your website. Too often, we think of accessibility as a way to benefit a small subset of users who need accommodations, but making your content more accessible actually helps everyone. If you’ve ever tried to watch a video on the metro, you know the benefit of closed captioning. On that day your mouse broke, you probably learned pretty quickly which websites you could access using a keyboard.
While there are many different ways you can improve accessibility, here are some great ways to start bettering your site.
Check Color Contrast
Run your website through a contrast checking tool (there are many free options online, such as a11y’s color contrast tool). This will help you spot any colors that might be difficult to read or view, so you can update text and CTAs to ensure that all your users interact more easily with your site.
Break Up Long Chunks of Text
While some areas of your site might require a long article when possible try to break up long periods of text with images or different types of components. This will make your content more accessible for neurodiverse users, and it will make important content more digestible for anyone who comes to your website.
Add Alternative Text for Images
Many content management systems will already ask you for alternate text for images, so this is an easy way to immediately make your website more accessible. This text does not need to be a detailed description of every single piece of the image but should be a few descriptive words that capture the main points of the image.
Make Menu Items Unique
Repeated menu items are confusing for everyone. If you have the same item under two different parts of the menu, it is difficult for users to tell which one has the information they need. It becomes more difficult to tell the difference when using a screen reader. Think through your menu, and choose the single most accurate spot for each menu item.
Improve Heading Hierarchy
Headings help you visually separate your content, and using the correct headings will help neurodiverse users and people using screen readers. Most websites use headings from <h1>, being the most visually impactful and important, to <h6>, being the least. As you write your content, think about where it makes sense to group content under a heading and what type of heading should be used. A major section of your page should not be delineated by <h6>, and a short paragraph should not use an <h1>.
Hopefully, these recommendations will help you as you begin creating a more accessible website. Reach out to Bluetext to dive further into accessibility and make sure every user has a great experience on your website.
In any website design, call-to-action (CTA) buttons are key to highlighting the important actions available to users. Buttons make the difference between a general site visitor and a converting sales lead. Pointing out relevant information and next steps to the user can help them navigate your site with less friction, reducing decision fatigue and decreasing bounce rates. Here are six key questions you should consider when designing the CTA buttons to be used on your website.
Should the button style stay the same?
While it’s important for button styling to be consistent across a site, in some cases, there are multiple actions available to a user in a single viewport. To avoid overwhelming users with numerous identical buttons on the screen, you can use different styles to indicate a visual hierarchy. You’re already asking a user to make one decision, therefore, the UX should eliminate any additional, unnecessary decisions in what button to select. For actions that are top priority, bold-colored, solid buttons tend to draw a user’s attention first. Secondary and tertiary button styles should be less emphasized, with unfilled boxes or simply underlined text to indicate less important actions. The styles should be distinct but linked by common elements such as color or shape to make them easily recognizable. Try to use the primary button styling predominantly throughout the site, and avoid creating more than three distinct button styles.
What colors are best to use for CTA buttons?
When choosing the fill color of CTA buttons, it may be tempting to rely on your company brand color scheme. The button design shouldn’t diverge from the brand entirely, but the button color should stand out from the rest of the content on your site. Say you have a minimalistic black and white or muted color palette, you’d want your colors to pop against those backgrounds. Using the predominant brand color risks the button competing for user attention, leading to lower clickthrough rates. Color psychology also plays a key role in communicating the meaning behind buttons. It’s usually best to avoid red CTA buttons, because red buttons are associated with dangerous or harmful actions. Blue buttons, on the other hand, have positive connotations for users since blue text (the namesake of the Bluetext agency) has been used to indicate hyperlinks since the inception of the internet. Users are familiar and comfortable with clicking clue hyperlinked text, so why initiate a change? When choosing the color for a group of buttons on the site, assigning different colors to each action can create a higher cognitive load for users trying to distinguish between their choices. It’s best to use the same color for all the buttons in a group, so that users can focus on the text. However, you may want to consider indicating a default action to make one choice stand out, as discussed in the next section.
Should you highlight a default action?
If you are showing choices on a screen, and one of the choices presented is more likely to be the user’s preferred action, then it may be best to highlight that option to indicate it as the “default” to help users choose this option faster. However, if the choices are equal, then highlighting a default action could confuse the user or steer them to click the default choice rather than considering the options equally. When showing two choices next to each other, it’s also important to consider right and left hand placement. Showing an option on the right may make users more likely to choose it due to right hand bias, so it’s best to put the default option on the right. However, if the default action is something irreversible like “delete all,” it may be best to put that CTA on the left to force users to give more consideration to their decision. When presenting multiple options, just consider which option will be chosen the most often, and how quickly you want the user to navigate the decision.
Should icons be added to the CTA buttons?
Usually, text alone is enough to communicate clear actions to the user, but when buttons are grouped together, it may be harder for the user to distinguish the difference between the options presented. For example, if a new user on your site sees “Download” and “Contact Us” CTAs right next to each other, they might have to take a second to think about the difference between the two actions. In cases like this, icons can help users to discern the difference between the options faster. When assigning icons to the CTAs, make sure that the icon is helpful in communicating the meaning behind the text. If the icons themselves are too similar or generic, they may only lead to more user indecisiveness. Choosing the right icons can make all the difference in the user experience.
Should designers think “outside-the-box”?
The standard button styling is a rectangular box shape, with rounded corners. While designers could use colors and text styling to flex the brand, the overall button shape shouldn’t stray too far from the norm. The oblong-shaped CTA is emerging in popularity with more rounded, organic brands and is a great example of applying brand elements without feeling foreign. The goal of a CTA is to be instantly recognizable to the user, and in this case, thinking outside the box could lead to users being confused or less likely to interact with CTAs. One way of ensuring standardization across buttons is by adhering to the “common grid” measurements. The grid spacing ensures that buttons have adequate clear space around the text, making them easier for viewers to read and recognize the anatomy. Clean, simple designs also tend to be more palatable, as buttons with numerous effects applied can end up looking tacky and unprofessional.
What considerations should be in place for accessibility?
Accessibility is necessary for legal compliance, but it’s also recommended to ensure that designs are easy to read for all users. Font size and color contrast are two of the main considerations for button accessibility. Gradient treatments can also add complications to website accessibility, especially when overlaid with text. As a designer, it’s important to ensure that legibility is never sacrificed for aesthetics. The Importance of Website Accessibility doesn’t go ignored at Bluetext; read more about how we test for accessibility compliance to ensure that our sites are functional for everyone.
At Bluetext, when designing a site for a client, the number one priority is to ensure that the website will engage users in order to achieve business goals. Experienced designers know that CTA styling is key to capturing users and directing them to the most important content on the site. Thoughtful design can increase brand recognition, improve clickthrough rates, and remedy bounce rates for your site. Contact Bluetext to learn more about our services and how we can address all of your website design needs.
Picture this. It’s a Friday night, and you’re deciding where you want to eat dinner. As you walk down the street, you’re overwhelmed by an abundance of options. Storefront posters shout weekly specials, stapled flyers advertise happy hours, promoters beckon passersby into newly opened spots, all merging into a blur of sensations.
But then, you hear it, your favorite song playing amidst the thrum of the busy street. You follow the sound to a restaurant you hadn’t noticed on the first pass, where the music continues to bump along on outdoor speakers. From the patio, you catch the smell of fresh food leaving the kitchen, getting your stomach growling and enticing you further. Stepping inside, a waiter passes by, carrying your favorite dish to a nearby table. Taking in the room’s ambiance, you turn to your friends and proclaim you’ve found tonight’s spot.
Now you’re probably wondering why I’ve had you go through this foodie fantasy with me. Part of it might be that I’m writing this blog around lunchtime and can’t help but steal glances out the window at our neighborhood sushi spot while I type. But more importantly, it serves as a perfect analogy to illustrate the value of inbound marketing and what it can do to improve lead generation for your business.
So What IS Inbound Marketing?
Inbound marketing is a methodology centered on drawing potential customers to your brand instead of trying to push your brand out in the market. Rather than utilizing external marketing tactics like TV ads, billboards, and flyers, an inbound marketing strategy seeks to attract customers by creating valuable content and experiences catered to them. Put broadly, outbound marketing brings your offering to your prospects, while inbound marketing brings your prospects to you. In doing so, you guide potential customers to your website with a pre-established positive impression—making it more likely that they’ll go with your product or service when they’re ready to buy.
Inbound marketing is content-led and hinges on providing potential customers with content that is genuinely meaningful to them. Because of its content-led nature, inbound marketing boosts SEO and organic traffic acquisition and builds trust and credibility in your brand by positioning your company as a thought leader in the market. Throughout the customer journey, the goal of inbound marketing is to add value. To be successful, you must attract users to your website with relevant and high-quality content, engaging with them and clarifying your value proposition. You must also delight users by acting as a reliable partner with a vested interest in their long-term success.
Building Your Inbound Marketing Strategy
Proper planning and optimization will be critical to the success of your inbound marketing program. Creating compelling content is about strategic planning and commitment rather than budget. You can’t just throw money at content creation and expect to come away with something compelling, you have to put your head and heart into the work. With that in mind, here are some thought-starters to create and maintain your inbound marketing strategy.
Know Your Audience and Space
Defining your business goals and buyer personas should be the genesis of any inbound marketing effort. You can’t write content to inform your customers until you’ve identified your target audience and learned all you can about them.
In the same vein, choosing the right platforms to distribute your marketing materials on will be critical in ensuring your content reaches the right prospects. Determine the best way to reach your target audience, whether through Twitter, Pinterest, Facebook, your blog, or elsewhere, to ensure your content gets to the right prospects.
Create a Journey Worth Taking
With effective inbound marketing, there should never be a dull moment in the customer journey, from impression to engagement. Aim to provide content across the customer experience. Preemptively answer the questions prospective customers will likely have at each stage of their buying journey. What makes you unique? Why should they listen to what you have to say? Successful inbound marketing tells prospective customers a unique and compelling story about your brand from first sight to final sale.
Consistency is Key
Inbound marketing is a game of consistency. Maintaining a constant stream of content tailored to your market’s current pain points and questions supports you in staying relevant and building your brand’s perception as a trusted thought leader. To effectively support your inbound marketing strategy, prioritize creating and executing on a content calendar without fail. A set schedule ensures relevant content will consistently engage your audience and keep your brand fresh in consumers’ minds. And in case you need more convincing, a 2021 Hubspot study found that brands who publish blog content at least 16 times a month generate 3.5x more website traffic and 4.5x more leads than companies that only update their blogs a few times a month.
Measure the Metrics that Matter
There’s a plethora of metrics to choose from when measuring the success of your inbound marketing strategy. From analyzing SEO rankings to measuring inbound links, these resources give valuable insight into how your campaigns perform. Prioritize regular auditing and analysis of these metrics while managing your inbound marketing to understand how effective your efforts have been and see how they can improve. If particular topics are gaining the most traction with viewers, concentrate on these areas and find unique ways to expand upon. If certain content is not generating or retaining enough attention, there is your sign to pivot.
Inbound Inspiration
Now that you’ve got your strategy set and these best practices behind you, here are some examples of engaging online content to fuel your inbound marketing efforts.
Blog
A mainstay of content creation, blogs are the perfect way to answer your prospects’ pressing questions or pique their interest with accessible long-form content. According to HubSpot, marketers who prioritize blogging are 13x more likely to get a positive ROI than those who don’t.
Case Studies
Imagine that you’re the owner of a growing business in the market for a piece of cybersecurity software that you’re unfamiliar with. You sort through an endless stream of ads and webinars talking about concepts and capabilities that all fly over your head, leaving you utterly lost. But while browsing through one company’s website, you come across a case study telling the story of a company eerily similar to yours. Reading their testimonial and hearing how transformational the software has been for them, you can’t help but think that it could do the same for your business. Emboldened by the relatable success story, you confidently choose to purchase the cybersecurity software.
That’s the power of a case study. Allowing you to focus on different customer personas in your market, case studies sway fence-sitting customers with highly-tailored promises of success.
Infographics
As helpful and engaging as written content can be, people don’t always have the patience to sit down with 1000 words about humanized homepages. Often, prospective customers just want a quick snapshot of insightful data packaged in an easily digestible and aesthetically pleasing format.
Webinar
It isn’t always easy to inject your brand’s personality into written content. While more informal content like blog posts have some wiggle-room, highly polished pieces like whitepapers and case studies often lose the human voice behind your brand.
That’s where webinars come in. Webinars-an internet seminar presenting lecture-style content to an exclusive audience-create the feeling that your brand is in direct conversation with prospective customers. They let consumers connect with the people powering your company rather than interfacing with an impersonal business entity. Additionally, the ability to request information from prospective customers for entrance to the webinar serves as a phenomenal lead generation tactic.
Video Series
It’s no secret that video content is an enormous part of marketing. It’s engaging, constantly growing, and makes up the majority of content audiences across industries are digesting on platforms like TikTok, Facebook, Instagram, and Youtube. But a key trend to capitalize on with your video content lies in its size.
While written content benefits from long-form structure, video content functions best when bite-sized. While things can vary based on platform or user persona, a general rule is that social media users will lose interest in videos longer than a minute or two.
No matter what path you decide to take your inbound marketing strategy down, Bluetext offers expert advising and cutting-edge capabilities to ensure you’ll have everything you need to succeed. Contact us to learn how inbound marketing can grow your business.
With 2022 already in full swing, companies are faced with the challenge of looking ahead to what the future might bring. Enlisting the help of a digital marketing agency like Bluetext can ensure that your company is not just reacting to trends, but thoughtfully adapting to the best practices in marketing and staying ahead of the curve. Here are 6 key predictions on how brands will bolster their marketing efforts in 2022:
1. Selling Your Brand, Not Your Product
The importance of brand recognition is nothing new, but the significance of strong brand identity will continue to increase. The modern-day user is inclined to invest in the companies they want to support, not just the products they want to buy. Especially in saturated markets, such as cybersecurity and technology, there are a million and one companies that sell the same or similar products. The skill of storytelling will be imperative in this upcoming year as firms will need to convey strong brand identity and powerful messaging to capture customers. Hiring a marketing firm could help your brand tell its story with seasoned marketing expertise. A consistent messaging strategy or compelling video content crafted by marketing professionals could be what sets your brand apart. Bluetext has a growing portfolio of brand videos that showcase how media can be used to create granular, compelling content to best tell your story to the market.
2. Being Prepared for Change in the B2B Sector
The B2B landscape in marketing is rapidly changing as a result of long-term disruptions caused by the global pandemic. As remote work has become a more permanent reality for many businesses, the reduction of in-person interactions is causing a shift in lead-generation strategies for B2B marketers. A digital and mobile-first marketing approach is more important than ever before, as many B2B buyers prefer remote interactions rather than personal experiences with sellers. In-person events are now mostly hosted in online environments instead, which have brought challenges to traditional lead generation. To remedy this, more B2B companies are capitalizing on social media as an important lead generation channel. A leading social media marketing agency like Bluetext can provide strategic and creative communications that engage with corporate customers through the most effective online touchpoints.
3. Responding to Increased Sensitivity to Marketing
Public awareness has become increasingly attuned to issues of diversity, equity, and inclusion. As companies are competing for attention in this space, firms can use marketing techniques to promote their core values while supporting the causes they stand for. This will help to gain trust and respect from customers who are expecting brands to be active in their communities.
4. Preparing for Marketing to Become Tougher
As consumer behaviors and privacy policies change, the platforms that host advertisements are changing as well, which creates challenges for marketers to navigate these spaces. Increasing regard for customer privacy will continue to make it difficult to obtain data and insights from online campaigns. In addition, platforms are updating their algorithms to respond to market changes, leaving advertisers to adapt to their new preferences. For example, Google’s changes in SEO ranking and Instagram’s shift to prioritize video content have already created challenges for marketing efforts in 2022. Businesses should expect to continue seeing these sorts of shifts, and be proactive in utilizing these platforms. Getting ahead of these changes and pivoting campaign strategies will accelerate prepared companies to becoming frontrunners of their pack.
5. Teaching Rather than Selling
One of the most important ways a company can gain respect from their audiences in 2022 is by addressing topics that are top of mind in their industry. Focusing your online presence on content marketing can help promote your brand’s expertise without explicitly advertising competitive advantages or product details. In the coming year, companies should be working to share more thought leadership pieces like blogs, whitepapers, and video content to bolster their online brand and increase their search ranking.
6. Utilizing AI/ML
Effective digital marketing campaigns must continue to utilize emerging technologies, one of the greatest tools in 2022 being artificial intelligence. Machine learning can ensure the productivity and effectiveness of your marketing efforts. You can bolster performance by accurately tracking KPIs and budgeting, while also personalizing and optimizing digital ad campaigns. Harnessing the power of machine learning applied to brand marketing will be a necessary skill for companies looking to thrive in 2022.
You may already be aware of these trends and the implications they could have for your business but unsure of how to start addressing them. Bluetext has the expertise and industry experience to help you grow your brand and implement effective changes to your marketing strategy. To learn more about our offerings, contact us today.
Since late last year, the technology industry has been alight with news and developments surrounding the Metaverse. Companies large and small are betting big on what is seen by many as the successor to the internet. Microsoft’s record-breaking acquisition of Activision Blizzard has been seen by many as a Metaverse play. The likes of Facebook have even restructured their entire organization and established a new parent company, Meta, named after the Metaverse.
But what exactly is the Metaverse? In simplest terms, “The ‘metaverse’ is a set of virtual spaces where you can create and explore with other people who aren’t in the same physical space as you.” If you’re still confused, that’s okay. The Metaverse is constantly evolving as more and more companies invest in the concept. Chances are you’ve already experienced flavors of the metaverse but may not have even realized it. To break it down, major players in the technology industry are looking at the Metaverse from a capabilities perspective for the likes of:
- Real-time 3D graphics
- Feature sets that overlap with real-world activities
- Personalized avatars unique to each user
- Person-to-person social interactions that are less competitive in nature and more goal-oriented compared to stereotypical games
- Designs best well-suited to virtual and augmented reality headsets
- Links with outside economic systems so people can profit from virtual goods
Regardless of how you feel about the Metaverse and its capabilities, there’s no denying that AR/VR is growing more popular. In 2021, it was estimated that approximately 85 million users experienced AR or VR at least once a month. Virtual reality headsets, which were originally intended for gamers back in the 1990s, have picked up momentum in the past decade as companies are releasing sleek, futuristic consumer headsets and applications. That userbase will only continue to grow as VR/AR devices become more accessible from a cost and usability perspective. Given the fluidity of the concept of the Metaverse, the marketing opportunities are truly endless at the moment. Below, we take a look at just a smattering of ideas for marketing in this next generation of the internet.
1. Gamifying your Brand
As we’ve discussed before, gamification is the act of taking a process that already exists and applying game mechanics to make it more engaging. Given the current state of the Metaverse and its existing uses, gamifying a brand is the first natural step we’ll see companies take as they expand their reach into this additional marketing channel. We’re already seeing some companies dive headfirst into brand gamification in the Metaverse. To promote the new Nike React Flyknit running shoe, Nike created its own virtual world, called Reactland, allowing users to create avatars of themselves and then navigate through the game’s forests and rooftops while jogging (in real life) on a treadmill for three minutes.
2. Parallel Metaverse Marketing within Real-Life Marketing
Just as we create physical manifestations of digital marketing campaigns, marketers need to be ready to expand their focus to the Metaverse as a third component of any future campaign. Campaigns targeting millennials and Gen-Z’ers will comprise the majority of initial Metaverse marketing campaigns, as these audiences are the predisposed primary users of the platform. Experiential marketing will also be a major component of any Metaverse marketing campaign, offering branded installations and events that users can interact with, as opposed to just placing simple ads.
3. Harness the Power of Facebook’s Meta
While Facebook is still in the early stages of rolling out its Metaverse to consumers, there’s a good chance that any experience will include digital advertising and in-experience transactions. Anything from building virtual stores, hosting immersive events, or creating Facebook Ads will no doubt be considered. Additionally, we’ll definitely see comparable offerings from other companies staking their claims in the Metaverse hype such as Walmart and Microsoft.
It’s fair to say that the Metaverse in its current state is filled with uncertainties. While many companies are pouring tons of capital into the space, no one knows what it will look like in five to ten years, let alone next year. That being said, it will be important for marketers to stay in the loop and decide when might be the best time to stake their own claim in the Metaverse. Interested to see how Bluetext is taking advantage of up-and-coming technologies on behalf of our clients? Contact us.
You don’t want your users to get an error page, but if they do, make sure it is a good one.
If someone finds a 404 page on your website, they are probably in the wrong place; your goal should be to make it as easy (and fun) as possible for them to find the right page. You need to make sure that your visitor can find a way back to their intended location, so it’s helpful to direct them to popular pages or a search feature. By giving your user some direction, you can make lost pages feel more like a detour than a dead end on your website.
While your primary focus should be to help your users find a new page to travel to, there is also a trend toward having more interesting and fun 404 pages. You want to keep any error pages within the realm of the company brand, but you should also see it as a chance to add some humor or engagement to your website. By infusing some witty text or a cool graphic into your 404 page, you help website visitors have a good experience on your site even when they face an error code. After all, the happier your website visitors are, the more likely they are to continue exploring the website, rather than exit out altogether.
Take Amazon for example, when a page is lost users are shown a cute dog with redirection back home. Even better is that the dog photo changes each and every time to feature one of their 43 “Dogs of Amazon”.
Ceros has a great example of a fun and helpful 404 page. The company recently updated its 404 page to have an interactive wheel that leads users to random content. By encouraging interactivity as Ceros does, you can keep your users interested in your content even when they’ve lost what they are looking for. Engaging features like this motivate visitors to look beyond their original search and consider other areas of your website.
The new BigBear website, which Bluetext worked on, is another example of an excellent error page. On their 404 page, you can see a picture of a lost bear. This adds a little humor to the page while keeping the content on-brand for the company. The 404 page does not end there, though. It also has quick links to encourage visitors to continue interacting with the website.
Both of these examples illustrate the usefulness of having an informative but fun 404 page since the ultimate goal of any website is to keep visitors engaged! While a 404 error is never the ideal landing page for your website users, it is critical to prepare and design for this scenario. And by turning what was traditionally a dead-end into an interesting detour with clear next steps, you increase the chances of a positive user experience on your website.
If you need help setting up a new 404 page, reach out to our experts at Bluetext.
If you can’t measure it, you can’t manage it. Whether you are looking to drive brand awareness, drive qualified leads, or polish up your brand, there is always a goal in mind when hiring a marketing agency. At Bluetext, the goal that rises to the top is M&A. Many companies come to us because they want to go public, be acquired, or be acquisitive in the next 18-24 months.
We have a strong track record of helping clients achieve an M&A goal. Within 24 months of a Bluetext engagement, 47 of our clients have entered into a financial transaction. So what’s the secret? Unfortunately, there is no one size fits all recipe for a market-ready rebrand. However, Bluetext’s strategic approach to messaging, branding, campaign & website design tailored to specific client goals has had proven success in highlighting a company’s unique value to investors. Let’s take a look at the last 12 months of mergers and acquisitions for our clients.
JANUARY
Kicking off the new year with exciting news, Deloitte announced the acquisition of Bluetext client, R9B, a leading provider of advanced cyber threat hunting services and solutions. Following a PR engagement with Bluetext, R9B had earned a strong industry reputation and the attention of the leading global professional services giant. With the addition of R9B’s business, Deloitte’s Cyber Detect and Respond offering will continue to help clients gain a leading edge in cyber defense, integrate fragmented security toolsets, achieve efficiencies in security operations programs, accelerate response time to potential threats and provide data-driven threat insights.
FEBRUARY
The Bluetext team learned that long-time client, Perspecta, had been acquired by national security contractor Peraton in a deal worth $7.1 billion. This announcement followed a multi-year engagement with Bluetext that began with a merge of Vencore, and KeyPoint. These public sector businesses merged to form Perspecta, a government services provider with 14,000 employees and pro-forma revenues of $4.2 billion. The Perspecta team turned to Bluetext to develop a vibrant new brand and website that provided the flexibility and scalability needed to enter the market. The Perspecta brand proved to be an attractive investment to industry leader, Peraton. The combined company will create a government technology provider that delivers end-to-end capabilities in IT and mission support and serves as a strategic partner across a diverse array of U.S. government customers.
MARCH
Bluetext client Galois announced their spin-off company, MuseDev, had been acquired by supply chain management software leader Sonatype. The opportunity to pair Muse with Sonatype’s Nexus platform will dramatically expand its market reach to developers and deliver huge improvements to source code quality. Like MuseDev, all of Galois’ spin-outs focus on interesting and deep challenges in computer science, and Bluetext is excited to see what this company’s future may hold.
APRIL
AMETEK, Inc. announced a completed acquisition of Abaco Systems, Inc., a former Bluetext client and a leading provider of mission-critical embedded computing systems. Prior to this recent acquisition, GE and Veritas Capital engaged Bluetext to develop a new name and brand. Thus, Abaco Systems was born and the Bluetext team worked around the clock to create a unique new brand in less than a month. The newly formed company and brand identity hit the ground running, and developed a reputation that caught the eye of AMETEK, Inc. David A. Zapico, AMETEK Chairman and CEO, shares “Abaco’s market-leading computing and electronic solutions nicely complement our existing aerospace and defense businesses, expanding our positions across many attractive growth platforms.”
MAY
Arlington Capital Partners announced a completed acquisition of Triumph Group, Inc.’s composites business. Arlington Capital engaged Bluetext for a new brand, messaging, and website to position the company as a leader in aerospace composites. Under the bold new name Qarbon Aerospace, or QA, stands for ‘quality assured’, representing the company’s relentless pursuit of quality. Bluetext moved fast to create a brand that would make a lasting impression on the market. The logo showcases their commitment to quality, and nod to the industry through the shape of a plane that connects the QA within the logo. The new website included custom photography showing off Qarbon’s core capabilities, as well as a virtual tour that lets users explore Qarbon’s 1,650,000 ft² of state-of-the-art facilities. In a triumphant feat, the company went to market with a high caliber and professional image.
JUNE
Bluetext is pleased to announce the launch of Axient. The team at Axient came to us following a series of mergers and acquisitions for a new name, brand, and website. A rebranding announcement in June publicized the new company name, messaging and brand essence video with an interim landing page for the full website launch. A few months later, Bluetext launched the full Axient website, which united four prior companies’ capabilities. Learn more about our work with Axient.
JULY
Where UX meets XM… In July, Qualtrics, the world’s #1 Experience Management (XM) provider and creator of the XM category, announced the acquisition of Bluetext client, Clarabridge, the leader in omnichannel conversational analytics, in a stock transaction valued at $1.125 billion. In a previous engagement with Bluetext, Clarabridge sought out a new brand and website experience to match their sophisticated AI-powered platform. Bluetext created a digital manifestation of the Clarabridge brand to engage site users and explain the technological and analytical power behind the platform. Through sophisticated 3D animation work, the user experience came alive and communicated Clarabridge’s value — to customers and investors alike!
AUGUST
KBR, Inc. announced a definitive agreement with Arlington Capital Partners , a Washington, DC-based private equity firm, to acquire Centauri, LLC. Bluetext developed and launched the Centauri brand, following Arlington Capital Partners’ acquisition of three leading companies in the national security sector. Looking to enter the market with a completely fresh start, the team turned to Bluetext to develop and launch a new unified brand from scratch. In less than 6 months, Bluetext launched the Centauri website with a cutting-edge look and feel that set them apart from the competition. The Centauri logo used a unique icon representing the stars that make up the Centauri constellation, to accentuate the new brand messaging “Brilliance when Great Minds Align”. Their website incorporated all of the brand’s new elements, with intentional design and user experience to prioritize recruitment and growth.
Bluetext client, SpaceIQ, announced a promising merger following strategic investments in the companies by global private equity firms Thoma Bravo and JMI Equity. SpaceIQ, a leading Integrated Workplace Management System (IWMS), space management, and employee experience provider, announced plans to combine forces with iOFFICE, an industry leader in work experience and asset management solutions. Together, the combined organization will address a rapidly growing market opportunity through the most complete offering of smart platforms for managing corporate real estate, physical assets, and workplace experience. Prior to this investment, Bluetext worked with SpaceIQ to launch a powerful new website that solidified a merger of three brands. The fully responsive and intuitive site was designed to showcase their breadth of offerings, multiple product lines and a united company mission. The new site ensured the three legacy brands’ relevant products were clearly identifiable, yet balanced by cohesive branding and streamlined user journey.
SEPTEMBER
This September, Panasonic announced the completed acquisition of Bluetext client, Blue Yonder, the leading end-to-end, digital fulfillment platform provider. This transaction, valued at $8.5 billion, intended to accelerate Panasonic’s and Blue Yonder’s shared vision for an Autonomous Supply Chain™. Months prior to this acquisition, Bluetext worked with BlueYonder to update their website to match the constantly evolving nature of their business. In the midst of a rebrand, Blue Yonder sought out Bluetext to help transform its brand in the digital space. In a feat of innovation and animation, the new website illustrated Blue Yonder’s new brand and potential investment value to all users.
NOVEMBER
Clearlake Capital announced the purchase of Bluetext client, Quest Software, for a reported $5.4B. Prior to this acquisition, Quest came to Bluetext looking for help in repositioning them in the market with new messaging and revamped corporate visual identity. After an extensive research process, Bluetext developed Quest’s new corporate positioning, and new tagline, “Where Next Meets Now” to represent how Quest can help you conquer your next challenge with confidence. New messaging complemented by a refreshed visual identity and website helped achieve a more modern, and approachable corporate visual identity. Shortly after this engagement, they were approached by Clearlake Capital with investment interest, and ultimate acquisition.
DECEMBER
Closing out the year on a high note, and celebrating 38 times now, a Bluetext client has been acquired or has announced a public offering following an engagement with us! Just days ago, Bluetext client, BigBear.ai, a leading provider of artificial intelligence (“AI”), machine learning, cloud-based big data analytics, and cyber engineering solutions, and GigCapital4, Inc, a Private-to-Public Equity (PPE)TM entity, announced the completion of their business combination. This big news coincides with BigBear.ai’s debut as a publicly-traded company. Commencing trading on the NYSE on December 8, 2021, under the new ticker symbols “BBAI” and “BBAI.WS,” this transaction values BigBear.ai at a $1.378 billion pro forma enterprise value.
What a year 2021 has been for Bluetext client success! Stay tuned to see what 2022 holds. And if your company is looking for a new brand or website in the new year, contact us to learn more. As the last 12 months have shown, repositioning yourself in the market can lead to major opportunities.
Establishing a personal connection between your business and the customers you serve is one of the most critical elements of a successful marketing strategy. From tailored social media posts to targeted ad campaigns, companies will pour swathes of resources and countless hours into pursuing a personal connection with consumers. Chasing that magic spark transforms them from company to companion in the eyes of the market. So why, if that human connection is so important, do many businesses abandon it when building their websites? Why, when they’ve almost gotten a customer to the finish line, do they greet them with generic home pages devoid of character and life? The answer lies not in the intentional design choices they made but rather the ones they didn’t. In a digital-first world and with the growth of online interactions, it is critical that digital marketers do not lose focus on the human behind the screen.
The Devil is in the Details
Certain aspects of every site (like copy and primary visuals) are often prioritized and will receive the care and attention they need to ensure user engagement. Many businesses, however, fail to consider more minute aspects of the user experience while building their websites. Elements like tab icons, custom cursors, and footer designs contribute to the feelings a potential customer will be left with after that crucial first impression on the home page. These subtle finishing touches are the lifeblood of humanized websites. While they may not be the main attraction, they play a significant role in setting your site apart from the pack and giving your brand its own distinct flair. Here are a few digital touchpoints you may have neglected, along with some inspiration from brands that are making the most of them.
Favicons; Small Pixels, Major Impacts
Favicons (a shortening of favorite icons) might only be a few pixels big, but they can significantly impact how potential customers are directed to your site. A favicon is a graphic element displayed in various places, including Google search results, autocomplete search suggestions, browser histories, and browser tabs. While they may be small, favicons play a significant role in how users recognize your brand and interact with your website. The average person has between 10 and 20 tabs open simultaneously while using the internet. A memorable favicon can help potential customers recognize and return to your site in a crowd of tabs.
Consistent aesthetics and responsive designs can help your favicons catch consumer attention and increase brand recognition. Google’s multi-color G is a classic example of the favicon and has seen its design applied to other products in the Google suite to maintain consistency and recognizability across websites. Trello’s dynamic tab icons change color and design to match users’ activity, drawing attention back to itself and giving users the sense that the site recognizes their presence.
Designing Footers That Use Your Head
Although they may come last on the page, the design of your footer shouldn’t be an afterthought. Often overlooked, the footer of your home page plays a critical role in the user journey, serving as the gateway to the other sections of your website. When a user isn’t sure where to navigate, the footer is a reliable option to find what they’re looking for. As a crux of the customer experience, the footer of your home page provides a great opportunity to incorporate design elements that support your overall brand messaging and drive a deeper understanding of your company’s vision.
Wild Souls, a Greek company dedicated to storing exotic nuts, features a rotating banner in their footer containing phrases and imagery that elaborate on the social causes they stand for. Bold expressions like “F**K PLASTIC” reinforce the anti-establishment and eco-friendly aesthetic of the Wild Souls brand.
Mafanfa, a website for buying hand-crafted Latin American goods, houses its footer’s website navigation links within various geometric shapes that spring to life when hovered over. The oblong shapes and dynamic movement give visitors a sense that the entire page is as customer-designed as the hand-woven clothing it sells.
Blue Stag is a UK-based creative agency that builds its mission on pushing boundaries and creating progress, a sentiment that comes through in their animated footer. Within it, a sky blue stag prances through a wavering mountainscape, a stark figure advancing through a changing landscape just like the company it’s named after.
Creating Custom Cursors That Click With Users
The cursor is the middleman between a user and your website. It’s a critical component of website navigation that will be within a user’s frame of focus the entire time they’re on your site. So why do so many companies neglect this constant source of consumer attention by settling with a generic white arrow? Custom cursors allow companies to provide visitors with a unique experience from the second they click into the site.
The digital agency Cuberto gives a masterclass in iterating on existing designs with their custom cursor that builds on the default design. A roving trail of dots hangs close to the familiar arrow and enlarges whenever it passes over important sections or key brand elements, a unique fusion of a design we’re familiar with and one that we’re not. Not only does this dynamic cursor intrigue visitors, but it allows Cuberto to more easily control the user journey through their homepage, drawing user attention to elements of the site they want to ensure that they see. Custom cursors can come in all different shapes and sizes, from brand icons to even animated designs. With so much opportunity, it’s a wonder why this UX trend is still such a rarity across website designs. A custom cursor is an unexpected detail that is likely to surprise and delight a website user and surely create a memorable browsing experience.
Making the most out of every element in your website design can seem like a daunting task. That’s where Bluetext can support. Contact us to learn more today.
Just like you can’t judge a book by its cover, you can’t trust a search by your top results. But how is that so? It contradicts all we believe to know about search engines, and cracks the inherent trust users put into “Googling it.” The truth is, even the most tech-savvy digital marketers don’t know the exact rhyme and reason behind Google’s search algorithms. So, what do search engine marketers know? It is widely known and confirmed that keywords and a handful of other core factors are being prioritized by crawlers in organic search rankings. We know the golden rule is relevancy, and various content and technical signals determine a relevant match to a user’s keyword search and top-rated results. But recent news has revealed you can’t take everything for face value, as even the tech giant itself is susceptible to hacking campaigns.
The latest trend in malware has been termed SEO poisoning, or “search poisoning”. This attack method relies on optimizing websites using ‘black hat’ SEO techniques to rank higher in Google search results. These ‘black hat’ optimized websites are in fact malicious, but due to a high SERP ranking deceive victims into believing these sites are legitimate and clicked by visitors looking for specific keywords.
SEO for Ransomware
According to the findings of the Menlo Security team, SEO poisoning cases are on the rise. Notorious ransomware groups, SolarMakers and REVil, are thought to be attributed to some recent attacks. Their campaigns used SEO poisoning to serve malicious payloads to their keyword-seeking targets. After optimizing sites with keywords that cover over 2,000 unique search terms, the sites appear top in a user’s search results page (SERP). These sites appear in search results as PDFs, and when visited, prompt a user to download the document.
When a user clicks the download button, they are redirected through a series of websites that ultimately drop a malicious payload. The threat actors use these redirects to prevent their sites from being detected and removed from Google search results for malicious content.
In the two most notable campaigns, Gootloader and SolarMarket, the actors didn’t create their own sites but instead hacked legitimate WordPress sites with strong Google search rankings. How? By abusing an undisclosed flaw in the ‘Formidable Forms’ WordPress plugin, which the hackers used to upload malicious PDFs. B2B websites were the most heavily targeted, as they are known to naturally host a large library of downloadable PDF resources.
So What Does This Mean?
For users, do your due diligence. Not all is as it appears online, even on trusted sites like Google. Exercise caution, keep up with your antivirus programs and monitor for suspicious links or potential phishing scams. A cybersecurity hack could result in breached sensitive data or require a ransomware payout.
For businesses, beware. Hackers have learned targeting high-value companies can yield much higher payouts (millions compared to the measly hundreds in consumer ransoms), especially if there is a high likelihood their attack will affect many users. Maintaining a healthy website entails regularly updating plug-ins, installing preventative security measures, and conducting frequent tests.
Does your website need a check-up? Or perhaps a new fitness regime to keep website health goals on track? Contact Bluetext to learn how our website development, optimization, and maintenance services could cure your security concerns.
In true Google fashion, Google Ads is changing the way you can advertise again. Previously, you were able to create Expanded Text Ads (ETAs), but beginning June 30, 2022, all of your standard search campaign ads will need to include at least one Responsive Search Ad (RSA) per ad group. The good news is this can improve your search campaign’s performance if managed correctly. And at least for now, ETAs are not fully leaving. In fact, Google even recommends having two ETAs along with an RSA for each ad group. Diversifying your ad groups sounds great in theory, so maybe Google is doing digital marketers a favor. Nevertheless, change is change, even in the most advantageous versions. So let’s break down why including RSAs can help your business achieve campaign objectives.
First, What Are RSAs?
RSAs could be considered within the next-generation tech wave of AI marketing, almost like a self-driving car for your search campaigns. Responsive search ads let you create an ad that adapts to show more text—and more relevant messages—to your customers. Enter multiple headlines and descriptions when creating a responsive search ad, and over time, Google Ads will automatically test different combinations and learn which combinations perform best.
How do RSAs differ from ETAs?
One of the key differences between ETAs and RSAs is that RSAs are more dynamic. Rather than creating multiple ads for different users, now you can create a single RSA with various headlines and descriptions, then Google will automatically tailor the ad to fit the user’s needs. RSAs allow you to set up to 15 different headlines and up to 4 different descriptions. The drawback to this new method is that you can’t preview the exact combination of text users will see, so you need to ensure your headlines and descriptions can all work together. But more on that later!
While ETAs give you more direct control over your ads, they also require you to update them more frequently to remain relevant. RSAs however require fewer updates since they can provide fresh combinations of headlines and descriptions to users on each visit. This ensures your ad copy doesn’t go stale and can match up top-performing headlines to the potential customers. The tradeoff for this benefit is that RSAs typically take longer to set up, as they require more thought initially.
So how can you prepare?
One of the things you can start doing is experimenting with RSAs for testing purposes. Meaning, you should continue creating your ETAs for now, but supplement them with RSAs to get the hang of the upcoming change. This combined approach allows you to experiment with your optimal ad copy while also leveraging Google’s machine learning insights. Beyond that, you can experiment with pinning headlines in your RSAs. This gives you similar control of your ads to ETAs by ensuring specific copy appears in the first, second, or third position of your headlines.
Machine Learning-Based Recommendations
Google’s shift towards RSAs is pushing advertisers to rely on Google’s machine learning algorithm more and more. A benefit of this change is more relevant recommendations for your account’s performance. While these recommendations can help you discover new relevant features and improve your bidding strategy, an experienced digital marketing agency such as Bluetext can help steer your campaign to success.
Ongoing Performance Monitoring and Improvements
While the recommendations page can assist you in finding some trends based on historical data, you’ll still need valuable data to base those decisions on. That’s why any good campaign should utilize ad variants to test different messages. That way your historical data can reflect a range of ad variants and you can determine which combinations work best. This also allows you to determine the best way to tweak each ad for ongoing performance optimization.
When it comes to these ongoing performance-based adjustments, you should do your due diligence in checking the data. But data is data, without proper interpretation of insights, there are no actionable changes to truly optimize your ad spend. That’s where digital marketing expertise can make a difference. Bluetext’s search campaign experts are skilled at sifting through marketing data to identify trends and recommend areas for improvement. Want to learn more about how Bluetext can help your ad campaigns thrive? Get in touch with us here.