With 2022 already in full swing, companies are faced with the challenge of looking ahead to what the future might bring. Enlisting the help of a digital marketing agency like Bluetext can ensure that your company is not just reacting to trends, but thoughtfully adapting to the best practices in marketing and staying ahead of the curve. Here are 6 key predictions on how brands will bolster their marketing efforts in 2022:
1. Selling Your Brand, Not Your Product
The importance of brand recognition is nothing new, but the significance of strong brand identity will continue to increase. The modern-day user is inclined to invest in the companies they want to support, not just the products they want to buy. Especially in saturated markets, such as cybersecurity and technology, there are a million and one companies that sell the same or similar products. The skill of storytelling will be imperative in this upcoming year as firms will need to convey strong brand identity and powerful messaging to capture customers. Hiring a marketing firm could help your brand tell its story with seasoned marketing expertise. A consistent messaging strategy or compelling video content crafted by marketing professionals could be what sets your brand apart. Bluetext has a growing portfolio of brand videos that showcase how media can be used to create granular, compelling content to best tell your story to the market.
2. Being Prepared for Change in the B2B Sector
The B2B landscape in marketing is rapidly changing as a result of long-term disruptions caused by the global pandemic. As remote work has become a more permanent reality for many businesses, the reduction of in-person interactions is causing a shift in lead-generation strategies for B2B marketers. A digital and mobile-first marketing approach is more important than ever before, as many B2B buyers prefer remote interactions rather than personal experiences with sellers. In-person events are now mostly hosted in online environments instead, which have brought challenges to traditional lead generation. To remedy this, more B2B companies are capitalizing on social media as an important lead generation channel. A leading social media marketing agency like Bluetext can provide strategic and creative communications that engage with corporate customers through the most effective online touchpoints.
3. Responding to Increased Sensitivity to Marketing
Public awareness has become increasingly attuned to issues of diversity, equity, and inclusion. As companies are competing for attention in this space, firms can use marketing techniques to promote their core values while supporting the causes they stand for. This will help to gain trust and respect from customers who are expecting brands to be active in their communities.
4. Preparing for Marketing to Become Tougher
As consumer behaviors and privacy policies change, the platforms that host advertisements are changing as well, which creates challenges for marketers to navigate these spaces. Increasing regard for customer privacy will continue to make it difficult to obtain data and insights from online campaigns. In addition, platforms are updating their algorithms to respond to market changes, leaving advertisers to adapt to their new preferences. For example, Google’s changes in SEO ranking and Instagram’s shift to prioritize video content have already created challenges for marketing efforts in 2022. Businesses should expect to continue seeing these sorts of shifts, and be proactive in utilizing these platforms. Getting ahead of these changes and pivoting campaign strategies will accelerate prepared companies to becoming frontrunners of their pack.
5. Teaching Rather than Selling
One of the most important ways a company can gain respect from their audiences in 2022 is by addressing topics that are top of mind in their industry. Focusing your online presence on content marketing can help promote your brand’s expertise without explicitly advertising competitive advantages or product details. In the coming year, companies should be working to share more thought leadership pieces like blogs, whitepapers, and video content to bolster their online brand and increase their search ranking.
6. Utilizing AI/ML
Effective digital marketing campaigns must continue to utilize emerging technologies, one of the greatest tools in 2022 being artificial intelligence. Machine learning can ensure the productivity and effectiveness of your marketing efforts. You can bolster performance by accurately tracking KPIs and budgeting, while also personalizing and optimizing digital ad campaigns. Harnessing the power of machine learning applied to brand marketing will be a necessary skill for companies looking to thrive in 2022.
You may already be aware of these trends and the implications they could have for your business but unsure of how to start addressing them. Bluetext has the expertise and industry experience to help you grow your brand and implement effective changes to your marketing strategy. To learn more about our offerings, contact us today.
Since late last year, the technology industry has been alight with news and developments surrounding the Metaverse. Companies large and small are betting big on what is seen by many as the successor to the internet. Microsoft’s record-breaking acquisition of Activision Blizzard has been seen by many as a Metaverse play. The likes of Facebook have even restructured their entire organization and established a new parent company, Meta, named after the Metaverse.
But what exactly is the Metaverse? In simplest terms, “The ‘metaverse’ is a set of virtual spaces where you can create and explore with other people who aren’t in the same physical space as you.” If you’re still confused, that’s okay. The Metaverse is constantly evolving as more and more companies invest in the concept. Chances are you’ve already experienced flavors of the metaverse but may not have even realized it. To break it down, major players in the technology industry are looking at the Metaverse from a capabilities perspective for the likes of:
- Real-time 3D graphics
- Feature sets that overlap with real-world activities
- Personalized avatars unique to each user
- Person-to-person social interactions that are less competitive in nature and more goal-oriented compared to stereotypical games
- Designs best well-suited to virtual and augmented reality headsets
- Links with outside economic systems so people can profit from virtual goods
Regardless of how you feel about the Metaverse and its capabilities, there’s no denying that AR/VR is growing more popular. In 2021, it was estimated that approximately 85 million users experienced AR or VR at least once a month. Virtual reality headsets, which were originally intended for gamers back in the 1990s, have picked up momentum in the past decade as companies are releasing sleek, futuristic consumer headsets and applications. That userbase will only continue to grow as VR/AR devices become more accessible from a cost and usability perspective. Given the fluidity of the concept of the Metaverse, the marketing opportunities are truly endless at the moment. Below, we take a look at just a smattering of ideas for marketing in this next generation of the internet.
1. Gamifying your Brand
As we’ve discussed before, gamification is the act of taking a process that already exists and applying game mechanics to make it more engaging. Given the current state of the Metaverse and its existing uses, gamifying a brand is the first natural step we’ll see companies take as they expand their reach into this additional marketing channel. We’re already seeing some companies dive headfirst into brand gamification in the Metaverse. To promote the new Nike React Flyknit running shoe, Nike created its own virtual world, called Reactland, allowing users to create avatars of themselves and then navigate through the game’s forests and rooftops while jogging (in real life) on a treadmill for three minutes.
2. Parallel Metaverse Marketing within Real-Life Marketing
Just as we create physical manifestations of digital marketing campaigns, marketers need to be ready to expand their focus to the Metaverse as a third component of any future campaign. Campaigns targeting millennials and Gen-Z’ers will comprise the majority of initial Metaverse marketing campaigns, as these audiences are the predisposed primary users of the platform. Experiential marketing will also be a major component of any Metaverse marketing campaign, offering branded installations and events that users can interact with, as opposed to just placing simple ads.
3. Harness the Power of Facebook’s Meta
While Facebook is still in the early stages of rolling out its Metaverse to consumers, there’s a good chance that any experience will include digital advertising and in-experience transactions. Anything from building virtual stores, hosting immersive events, or creating Facebook Ads will no doubt be considered. Additionally, we’ll definitely see comparable offerings from other companies staking their claims in the Metaverse hype such as Walmart and Microsoft.
It’s fair to say that the Metaverse in its current state is filled with uncertainties. While many companies are pouring tons of capital into the space, no one knows what it will look like in five to ten years, let alone next year. That being said, it will be important for marketers to stay in the loop and decide when might be the best time to stake their own claim in the Metaverse. Interested to see how Bluetext is taking advantage of up-and-coming technologies on behalf of our clients? Contact us.
You don’t want your users to get an error page, but if they do, make sure it is a good one.
If someone finds a 404 page on your website, they are probably in the wrong place; your goal should be to make it as easy (and fun) as possible for them to find the right page. You need to make sure that your visitor can find a way back to their intended location, so it’s helpful to direct them to popular pages or a search feature. By giving your user some direction, you can make lost pages feel more like a detour than a dead end on your website.
While your primary focus should be to help your users find a new page to travel to, there is also a trend toward having more interesting and fun 404 pages. You want to keep any error pages within the realm of the company brand, but you should also see it as a chance to add some humor or engagement to your website. By infusing some witty text or a cool graphic into your 404 page, you help website visitors have a good experience on your site even when they face an error code. After all, the happier your website visitors are, the more likely they are to continue exploring the website, rather than exit out altogether.
Take Amazon for example, when a page is lost users are shown a cute dog with redirection back home. Even better is that the dog photo changes each and every time to feature one of their 43 “Dogs of Amazon”.
Ceros has a great example of a fun and helpful 404 page. The company recently updated its 404 page to have an interactive wheel that leads users to random content. By encouraging interactivity as Ceros does, you can keep your users interested in your content even when they’ve lost what they are looking for. Engaging features like this motivate visitors to look beyond their original search and consider other areas of your website.
The new BigBear website, which Bluetext worked on, is another example of an excellent error page. On their 404 page, you can see a picture of a lost bear. This adds a little humor to the page while keeping the content on-brand for the company. The 404 page does not end there, though. It also has quick links to encourage visitors to continue interacting with the website.
Both of these examples illustrate the usefulness of having an informative but fun 404 page since the ultimate goal of any website is to keep visitors engaged! While a 404 error is never the ideal landing page for your website users, it is critical to prepare and design for this scenario. And by turning what was traditionally a dead-end into an interesting detour with clear next steps, you increase the chances of a positive user experience on your website.
If you need help setting up a new 404 page, reach out to our experts at Bluetext.
Marketers often approach their content strategy with the simple goal of conveying a message to their target audience. But nowadays, that’s not enough for maintaining an effective content strategy. Before a user ends up on your site, they typically search for information through one or more Google searches. These Search Engine Result Pages (SERPs) are where users find results that the search engines deem to be the most relevant to the query. Depending on the relevance of the site content, users may also see a SERP Feature (a well-packaged snippet of information from the relevant search result’s page). This gives users a quick view of the information they are looking for while saving them time from digging through multiple pages. As a digital marketer, your content strategy should aim to meet the purposes of these possible SERP Features to increase your chances of being featured on SERPs and ultimately get a user to visit your site.
Nowadays, search engines have evolved to the point where they can determine the intent behind users’ searches to provide the most relevant results. As such, you need to be more deliberate in crafting your content to ensure it’s meeting your audience’s needs at their stage of the buyer’s journey. Ideally, you should have content that can accommodate all three phases, Awareness Stage, Consideration Stage, and the Decision Stage. But this isn’t always the case depending on your particular audience.
Raising Awareness for Your Audience
In the Awareness Stage, users know they have a problem and are actively searching for explanations of their problem. They aren’t quite ready to pick a solution, so any tools to quickly gather high-level information are beneficial here. This is where SERP Features come in handy. With a little planning, you can optimize your content’s likelihood to be featured in certain SERP Features such as Knowledge Graphs, Featured Snippets, Related Questions, Videos, or Images. All of these features will pull relevant content from your site so long as the search engine determines your content to meet certain criteria. In this stage, you want to make sure your content is very clear in explaining who you are, what services or products you offer, and the why/how of what you do. Oftentimes, including lists or FAQ-styled content is beneficial to search engine crawlers and webpage users!
Considering How to Connect With Your Audience
So now your audience has entered the Consideration Stage, they are looking for solutions and more specifically, how your solution can remedy their issue. Now your content should be more thorough and technical than in the Awareness Stage. Provide concrete examples of how your products or services can solve the user’s problem. Four useful features for this stage are Featured Snippets, Related Questions, Reviews, and Videos. The Featured Snippet works best when you answer the user’s query in very specific ways, whereas Related Questions works best for explaining the “why” behind a user’s query. Featuring product/service reviews on your site also allows you to show up for the Reviews feature which enables the user to better compare solutions and build trust. Lastly, the Videos feature provides a great opportunity to dive deeper into why your solution works for the user.
Convincing Your Audience to Make a Decision
By this point, your audience is at the end of the buyer’s journey and just about ready to decide which solution meets their needs. As part of the last steps, users now want to confirm which solution amongst the ones found in the Consideration Stage is best for them. At this stage, all of your content should be as thorough as possible to ensure you’ve answered any potential lingering questions your audience may have. Three Features that excel at accomplishing that are the People Also Ask, Videos, and Long-Form Content features. Tailoring your content to include technical details and statistics as well as client testimonials reassures the user that they’ve picked the right solution.
Overall, when creating a content strategy, no two sites will be the same. Each content strategy should be tailored to your audience and their stage of the buyer’s journey. From there, you can leverage content that is more likely to be shown in the SERP Features mentioned above. As a full-service digital marketing agency, our expert content writing and SEO teams at Bluetext can help determine who your audience is, what stage they’re in, and how best to tailor your content to be displayed in SERP Features. Want to learn more about how Bluetext can help your ad campaigns thrive? Get in touch with us here.
62 seconds. That’s the average amount of time a user will spend on a website before hopping to another page. 62 seconds for your website to show off all your company has to offer. 62 seconds for you to create a spark of interest that will keep your customer’s cursor away from the dreaded back button. The attention span of modern internet users is a fickle thing, dashing between emails, articles, quick searches, and more. So when you have only a little over a minute to hook a viewer, you better make every second count. A beautiful landing page can grab a viewer’s attention, but a strategically crafted landing page will keep them there. Below are some tips that top digital marketing & website design agencies use to hold the attention of your audience when they land on your site.
Helping Your Users Take Action with Interaction
A favorite UX design practice to encourage digital engagement is the use of interactive elements. This elevates the user experience from passive observer to a participant (referring to any degree of interactivity) on your landing page. When inviting users to interact with content, UX designers tread a fine line between doing too little and asking too much from their audience. Subtle elements such as eye-catching hover states and scroll-initiated animations are one way to get the user involved and create interesting effects based on their cursor movement or scroll. The logic behind these interactive elements is basic psychology — rewarding the user for viewing your content or scrolling encourages them to continue this action. Once visual interest is sparked, the user is more likely to continue scrolling on-page to view content and eventually reach a lead generation form.
Lending Your Users a Hand with Custom Cursors
Another top trend in interactive content is custom cursors. Brands are beginning to implement custom cursor shapes and styles, and even animations triggered by placement on-page. One of Bluetext’s favorite examples of interactive landing pages is Asimily, a page with several subtle interactive elements, including new content triggered on scroll, animated hover states, and typography motion.
Animations That Keep Your Audience Still
Animation is also a powerful tool to capture and retain attention, with elements like looped animations ensuring that a user catches an effect and can continue to watch it. Animated promotional videos can also be leveraged into powerful lead generation tools. Videos are quite effective for generating leads because they present a simplified version of your offering, and are far more engaging, and require less effort than reading an article. Animations are a great way to convey key information more efficiently and effectively on what your brand has to offer.
Take the Lead with Your Landing Page Strategy
Ultimately, these little changes can make a big difference in converting prospective customers into solid leads. There are many other ways to increase leads to supplement interactive elements. Targeting by channel, limiting navigation, including a clear call to action, and communicating key insights clearly all contribute to a more impactful strategy. Aggregating strong messaging, website design, and user experience best practices can enhance conversion rates on landing pages. Need help achieving better leads? Bluetext is here to bring stronger leads to your company through exceptional content and design.
New year, same buzzwords. We’re all familiar with the phrase “machine learning”, but finding a practical application for it that supports your business model is another story. The key to effective digital marketing campaigns is taking full advantage of emerging technologies, and if you’re looking to increase your marketing team’s productivity and efficacy, look no further than machine learning. From paid media campaigns to search marketing strategies, recent machine learning enhancements have skyrocketed its digital potential. As brand marketing becomes more closely integrated with performance marketing, introducing ML to your digital marketing strategy is an effective way to assist your team on both fronts.
According to Google’s Chief Search Evangelist, “The future of brand marketing is digital, and it’s automated. As a brand marketer, if you can start thinking like performance marketers when it comes to KPIs, measurement, and budgets, you’ll be poised to win.”
Looking for ways to get started with machine learning in your marketing processes? Here are a few ideas:
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Introduce personalization at scale.
Personalized advertising is a tried-and-true success tactic, and machine learning makes personalization at scale easier than ever. Whether you’re personalizing for 100 users or 100,000, AI makes the process quick and effective. Better-targeted ads, personalized messaging, and individualized user journeys are just a few ways that ML can boost your brand. -
Leave the bidding to the machines.
Free up your team’s time by handing off PPC management to a tool like Google Smart Bidding. With automated bidding, your team can focus more on strategic planning and goal-setting instead of cent-by-cent differences. -
Implement a chatbot on your website.
Chatbots are simple integrations that can have a major impact on the conversion rate of your site. The best chatbots use AI to make the customer’s journey as simple as possible, guiding them to the right information or product with minimal back-and-forth. Trusona uses a pre-populated chatbot, so users don’t have to lift a finger to type a response; they can simply choose from the options presented. -
Iterate, optimize, and iterate again.
Iteration is one of the greatest strengths of processes that use machine learning; rapid analysis of digital performance means that your team can respond in real-time to shifting trends and interests. Ultimately, the introduction of machine learning to your brand’s marketing tactics will result in better products and better performance.
Implementation of machine learning could be the next major step in your brand’s growth. To learn more and see how Bluetext can partner with you in that growth, contact us.
Establishing a personal connection between your business and the customers you serve is one of the most critical elements of a successful marketing strategy. From tailored social media posts to targeted ad campaigns, companies will pour swathes of resources and countless hours into pursuing a personal connection with consumers. Chasing that magic spark transforms them from company to companion in the eyes of the market. So why, if that human connection is so important, do many businesses abandon it when building their websites? Why, when they’ve almost gotten a customer to the finish line, do they greet them with generic home pages devoid of character and life? The answer lies not in the intentional design choices they made but rather the ones they didn’t. In a digital-first world and with the growth of online interactions, it is critical that digital marketers do not lose focus on the human behind the screen.
The Devil is in the Details
Certain aspects of every site (like copy and primary visuals) are often prioritized and will receive the care and attention they need to ensure user engagement. Many businesses, however, fail to consider more minute aspects of the user experience while building their websites. Elements like tab icons, custom cursors, and footer designs contribute to the feelings a potential customer will be left with after that crucial first impression on the home page. These subtle finishing touches are the lifeblood of humanized websites. While they may not be the main attraction, they play a significant role in setting your site apart from the pack and giving your brand its own distinct flair. Here are a few digital touchpoints you may have neglected, along with some inspiration from brands that are making the most of them.
Favicons; Small Pixels, Major Impacts
Favicons (a shortening of favorite icons) might only be a few pixels big, but they can significantly impact how potential customers are directed to your site. A favicon is a graphic element displayed in various places, including Google search results, autocomplete search suggestions, browser histories, and browser tabs. While they may be small, favicons play a significant role in how users recognize your brand and interact with your website. The average person has between 10 and 20 tabs open simultaneously while using the internet. A memorable favicon can help potential customers recognize and return to your site in a crowd of tabs.
Consistent aesthetics and responsive designs can help your favicons catch consumer attention and increase brand recognition. Google’s multi-color G is a classic example of the favicon and has seen its design applied to other products in the Google suite to maintain consistency and recognizability across websites. Trello’s dynamic tab icons change color and design to match users’ activity, drawing attention back to itself and giving users the sense that the site recognizes their presence.
Designing Footers That Use Your Head
Although they may come last on the page, the design of your footer shouldn’t be an afterthought. Often overlooked, the footer of your home page plays a critical role in the user journey, serving as the gateway to the other sections of your website. When a user isn’t sure where to navigate, the footer is a reliable option to find what they’re looking for. As a crux of the customer experience, the footer of your home page provides a great opportunity to incorporate design elements that support your overall brand messaging and drive a deeper understanding of your company’s vision.
Wild Souls, a Greek company dedicated to storing exotic nuts, features a rotating banner in their footer containing phrases and imagery that elaborate on the social causes they stand for. Bold expressions like “F**K PLASTIC” reinforce the anti-establishment and eco-friendly aesthetic of the Wild Souls brand.
Mafanfa, a website for buying hand-crafted Latin American goods, houses its footer’s website navigation links within various geometric shapes that spring to life when hovered over. The oblong shapes and dynamic movement give visitors a sense that the entire page is as customer-designed as the hand-woven clothing it sells.
Blue Stag is a UK-based creative agency that builds its mission on pushing boundaries and creating progress, a sentiment that comes through in their animated footer. Within it, a sky blue stag prances through a wavering mountainscape, a stark figure advancing through a changing landscape just like the company it’s named after.
Creating Custom Cursors That Click With Users
The cursor is the middleman between a user and your website. It’s a critical component of website navigation that will be within a user’s frame of focus the entire time they’re on your site. So why do so many companies neglect this constant source of consumer attention by settling with a generic white arrow? Custom cursors allow companies to provide visitors with a unique experience from the second they click into the site.
The digital agency Cuberto gives a masterclass in iterating on existing designs with their custom cursor that builds on the default design. A roving trail of dots hangs close to the familiar arrow and enlarges whenever it passes over important sections or key brand elements, a unique fusion of a design we’re familiar with and one that we’re not. Not only does this dynamic cursor intrigue visitors, but it allows Cuberto to more easily control the user journey through their homepage, drawing user attention to elements of the site they want to ensure that they see. Custom cursors can come in all different shapes and sizes, from brand icons to even animated designs. With so much opportunity, it’s a wonder why this UX trend is still such a rarity across website designs. A custom cursor is an unexpected detail that is likely to surprise and delight a website user and surely create a memorable browsing experience.
Making the most out of every element in your website design can seem like a daunting task. That’s where Bluetext can support. Contact us to learn more today.
Second-only to your homepage, your sitemap is one of the most important and most visible parts of your website. What value is a website if people can’t find the content they are looking for?
A sitemap is quite literally a map of your website’s page inventory. Sounds simple right? As a content creator, you may know exactly where all of your content lives and how to get from Point A to Point B but to an unfamiliar website user, this may not be as intuitive. To complicate the process even further, creating a sitemap is not always black and white. Every website and its content is different, but there are certain steps you can take to develop the most user-friendly version possible.
Prioritizing Specific Content
Your first step should be determining what type of information will be available on your site, and more importantly how that information should be prioritized to meet business goals. First, it is important to conduct a content audit to take inventory of what is available to the user. Are you featuring lots of products? Are you trying to build up your thought leadership presence? Do you need a lot of information to educate users about your services, or will they already know about your area of expertise when they come to the site? Establishing your top three objectives for the website is a great place to start when conducting a content inventory.
After you have an idea of what kind of content your site will feature, you should take a step back and imagine being in the shoes of your target audience. What might your users look for? And how do they phrase their needs? While you might have an internal structuring of products or services that makes sense to employees with deep technical knowledge, your website is for a broader, often less specialized audience. Consult your SEO keyword strategy to ensure your menu labels match organic search teams. Added bonus: Google crawlers pay special attention to a website’s sitemap, making it a golden opportunity to embed top keywords. Make sure that any terms you use will be searched by your ideal audience and are likely to catch their attention on the website.
Establishing your Navigation Structure
Next, you will need to think about the most intuitive way to structure your main-level navigation in the menu bar. This navigation will be present on every page, and for ease of use, it should be relatively short (we usually recommend four to seven items). You can have many child pages under this navigation, but you want to make sure that those top-level items present a few clear high-level categories to organize the information below them.
Once you have determined your top-level navigation, it’s time to determine the child, and even grandchild, pages that will live below in the website menu. While it might seem like you need a new page for every topic, think critically about what could be on-page content and what should be entirely its own page. Some pages might fit under a couple of umbrella categories, but make sure that pages are neatly assigned and do not repeat in different areas of the menu. For accessibility reasons, you want each page title to appear only once. Menu duplicity is a common problem for companies offering both “products” and “solutions”. While the argument could be made to categorize a page under either one, you should strive to pick one.
Don’t Forget About the Utility Navigation
After structuring your main navigation, make sure you don’t forget to add items to your utility navigation as well. The utility nav is a great opportunity to pull out some important content that otherwise might get buried in your website. The utility navigation is the smaller links above your main menu and is always present at every step of the user journey. This is a perfect opportunity for ever-green content that appeals to broad audiences. For example, we often recommend putting careers in the utility navigation to make it easier for potential employees to efficiently find job listings and apply.
These steps will surely get your website sitemap off to a great start! However, keep in mind this is an iterative process and will need to be updated as needed. By tracking in-site searches in Google Analytics, you can see what users seem to have trouble finding through the navigation alone. If any term is getting significant search traffic, it might be worth changing the sitemap to make that content more clearly available.
Creating a sitemap can be challenging, and often benefits from a fresh, third-party perspective. Trusting a content marketing & user experience agency, like Bluetext, can help establish clear content goals and a reorganized sitemap. Contact Bluetext to learn about our experience creating intuitive sitemaps that will make your site shine.
Just like you can’t judge a book by its cover, you can’t trust a search by your top results. But how is that so? It contradicts all we believe to know about search engines, and cracks the inherent trust users put into “Googling it.” The truth is, even the most tech-savvy digital marketers don’t know the exact rhyme and reason behind Google’s search algorithms. So, what do search engine marketers know? It is widely known and confirmed that keywords and a handful of other core factors are being prioritized by crawlers in organic search rankings. We know the golden rule is relevancy, and various content and technical signals determine a relevant match to a user’s keyword search and top-rated results. But recent news has revealed you can’t take everything for face value, as even the tech giant itself is susceptible to hacking campaigns.
The latest trend in malware has been termed SEO poisoning, or “search poisoning”. This attack method relies on optimizing websites using ‘black hat’ SEO techniques to rank higher in Google search results. These ‘black hat’ optimized websites are in fact malicious, but due to a high SERP ranking deceive victims into believing these sites are legitimate and clicked by visitors looking for specific keywords.
SEO for Ransomware
According to the findings of the Menlo Security team, SEO poisoning cases are on the rise. Notorious ransomware groups, SolarMakers and REVil, are thought to be attributed to some recent attacks. Their campaigns used SEO poisoning to serve malicious payloads to their keyword-seeking targets. After optimizing sites with keywords that cover over 2,000 unique search terms, the sites appear top in a user’s search results page (SERP). These sites appear in search results as PDFs, and when visited, prompt a user to download the document.
When a user clicks the download button, they are redirected through a series of websites that ultimately drop a malicious payload. The threat actors use these redirects to prevent their sites from being detected and removed from Google search results for malicious content.
In the two most notable campaigns, Gootloader and SolarMarket, the actors didn’t create their own sites but instead hacked legitimate WordPress sites with strong Google search rankings. How? By abusing an undisclosed flaw in the ‘Formidable Forms’ WordPress plugin, which the hackers used to upload malicious PDFs. B2B websites were the most heavily targeted, as they are known to naturally host a large library of downloadable PDF resources.
So What Does This Mean?
For users, do your due diligence. Not all is as it appears online, even on trusted sites like Google. Exercise caution, keep up with your antivirus programs and monitor for suspicious links or potential phishing scams. A cybersecurity hack could result in breached sensitive data or require a ransomware payout.
For businesses, beware. Hackers have learned targeting high-value companies can yield much higher payouts (millions compared to the measly hundreds in consumer ransoms), especially if there is a high likelihood their attack will affect many users. Maintaining a healthy website entails regularly updating plug-ins, installing preventative security measures, and conducting frequent tests.
Does your website need a check-up? Or perhaps a new fitness regime to keep website health goals on track? Contact Bluetext to learn how our website development, optimization, and maintenance services could cure your security concerns.
In true Google fashion, Google Ads is changing the way you can advertise again. Previously, you were able to create Expanded Text Ads (ETAs), but beginning June 30, 2022, all of your standard search campaign ads will need to include at least one Responsive Search Ad (RSA) per ad group. The good news is this can improve your search campaign’s performance if managed correctly. And at least for now, ETAs are not fully leaving. In fact, Google even recommends having two ETAs along with an RSA for each ad group. Diversifying your ad groups sounds great in theory, so maybe Google is doing digital marketers a favor. Nevertheless, change is change, even in the most advantageous versions. So let’s break down why including RSAs can help your business achieve campaign objectives.
First, What Are RSAs?
RSAs could be considered within the next-generation tech wave of AI marketing, almost like a self-driving car for your search campaigns. Responsive search ads let you create an ad that adapts to show more text—and more relevant messages—to your customers. Enter multiple headlines and descriptions when creating a responsive search ad, and over time, Google Ads will automatically test different combinations and learn which combinations perform best.
How do RSAs differ from ETAs?
One of the key differences between ETAs and RSAs is that RSAs are more dynamic. Rather than creating multiple ads for different users, now you can create a single RSA with various headlines and descriptions, then Google will automatically tailor the ad to fit the user’s needs. RSAs allow you to set up to 15 different headlines and up to 4 different descriptions. The drawback to this new method is that you can’t preview the exact combination of text users will see, so you need to ensure your headlines and descriptions can all work together. But more on that later!
While ETAs give you more direct control over your ads, they also require you to update them more frequently to remain relevant. RSAs however require fewer updates since they can provide fresh combinations of headlines and descriptions to users on each visit. This ensures your ad copy doesn’t go stale and can match up top-performing headlines to the potential customers. The tradeoff for this benefit is that RSAs typically take longer to set up, as they require more thought initially.
So how can you prepare?
One of the things you can start doing is experimenting with RSAs for testing purposes. Meaning, you should continue creating your ETAs for now, but supplement them with RSAs to get the hang of the upcoming change. This combined approach allows you to experiment with your optimal ad copy while also leveraging Google’s machine learning insights. Beyond that, you can experiment with pinning headlines in your RSAs. This gives you similar control of your ads to ETAs by ensuring specific copy appears in the first, second, or third position of your headlines.
Machine Learning-Based Recommendations
Google’s shift towards RSAs is pushing advertisers to rely on Google’s machine learning algorithm more and more. A benefit of this change is more relevant recommendations for your account’s performance. While these recommendations can help you discover new relevant features and improve your bidding strategy, an experienced digital marketing agency such as Bluetext can help steer your campaign to success.
Ongoing Performance Monitoring and Improvements
While the recommendations page can assist you in finding some trends based on historical data, you’ll still need valuable data to base those decisions on. That’s why any good campaign should utilize ad variants to test different messages. That way your historical data can reflect a range of ad variants and you can determine which combinations work best. This also allows you to determine the best way to tweak each ad for ongoing performance optimization.
When it comes to these ongoing performance-based adjustments, you should do your due diligence in checking the data. But data is data, without proper interpretation of insights, there are no actionable changes to truly optimize your ad spend. That’s where digital marketing expertise can make a difference. Bluetext’s search campaign experts are skilled at sifting through marketing data to identify trends and recommend areas for improvement. Want to learn more about how Bluetext can help your ad campaigns thrive? Get in touch with us here.