Driving engagement and other key metrics through organic social media is often an important component of a marketing campaign that targets business executives as its target audience. It complements any paid social or media, helps build awareness, and motivates target audiences to click through to a website or other campaign assets.
The question is, how do you determine the best timing in order to get the best results? This is especially tricky, given the short shelf-life of a Tweet, a Facebook post, or a LinkedIn feed. There are many myths regarding when to post organic social to drive the best results for a marketing campaign. Most of them are based on old, out-of-date assumptions, or gut instinct. Bluetext decided to test these to get hard data behind our campaigns.
The Old Common Wisdom on Social
There are some older pieces of conventional wisdom that have become ingrained in practitioners and that date back a dozen or so years to when social media campaigns were relatively new. Here are a couple that seem to make sense, but that we thought might be outdated given today’s “always-on” business culture:
- Don’t post on Mondays or Fridays. On Mondays, people are busy getting ready for the week and are likely to miss the posts. On Fridays, people are leaving early or checking out for the weekend. And never expect them to engage over their busy weekends.
- Avoid first thing in the morning and late in the day. It’s better to try other times when your target market isn’t so busy or trying to clear out of the office to get home.
Why We Wanted to Test Those Assumptions
Ultimately, we weren’t convinced that the older conventional wisdom was still valid. People work more flexible hours now than previously and are on-line and multi-tasking on a regular basis. Here at Bluetext, we wanted to get real data for ourselves so we could make the best recommendations for our clients.
How We Designed the Test
Working with a large client whose target audiences include business executives in the retail space, Bluetext designed a test that would send out social posts across three platforms where the client has a significant presence and following:
We did this over a four-week period, sending out those posts at a different time of day each week. For Facebook and LinkedIn, we also send out posts on different days of the week to see if and how that might make a difference. We looked at re-posts, replies, likes and link clicks.
The Results
Contrary to the conventional wisdom, the best results for the test’s Tweets were for those posted at 9:00 am and pm weekdays, outperforming those sent at 8:00 am, noon, or mid-afternoon.
The best results for LinkedIn were for those posted at noon on Tuesdays and Thursdays but other positive results for 9:00 am on Wednesdays and Saturdays.
For Facebook, the best results came at noon on Tuesdays, Wednesdays, Thursdays & Saturdays.
How to Leverage This New Data
Focus social posts around those best times and dates for each platform, but don’t ignore the other times or days of the week. Although posting content during “off-hours” might not deliver as much engagement, they will help to build awareness.
As we near the end of 2019, choosing the right technology implementation partner has never been more important. According to a recent Gartner study, through 2021, 90 percent of global organizations will rely on system integrators (SIs), UX design agencies and channel partners to design, build and implement their digital experience strategies.
Before deciding on the right implementation partner, it’s integral to choose the right technology for that partner to implement. Drupal, an open-source technology option, is known for being the top choice for creating large, complex websites. Given today’s increasingly complex threat environment, Drupal is also a great technology option because of its built-in security protocols. According to a recent report, Drupal sites are some of the least hacked sites on the web. For large, security-conscious organizations, federal agencies and government institutions, look no further than Drupal.
Once you’ve made the decision to implement a Drupal site, the next question to ask yourself is who you should trust to design, build and implement your new site. That’s where a top DC UX design agency like Bluetext comes in.
Here are our top 5 tips for finding the right Drupal development agency:
Look for a Partner Who Thinks Beyond the Implementation
Having a partner who focuses on the big picture of your project is integral to the success of your initiative. These days, any developer with a laptop and an internet connection can set up a website, but having a partner with a perspective on how that website fits into the broader marketing ecosystem and vision for your company’s future growth is paramount. A Drupal development company like Bluetext, with full-service capabilities, can be that partner. Bluetext, leveraging experience as a top DC UX design agency, will assess the project from a wider viewpoint and offer tried and tested solutions to positively impact your revenue streams and improve overall customer loyalty.
For example, Bluetext partnered with Mindtree to develop the new Mindtree.com, which includes an intuitive, fully responsive user experience and leverages personalization to serve relevant content to each user. Powered by Drupal 8, the new website provides the flexibility and scalability a large enterprise needs to support its digital marketing efforts.
Is Your Team Ready for the Partner’s Style?
When working on a project, chemistry is everything. Your chosen partner might be the best in the business, but if they don’t wrap their processes around your needs, the entire engagement will be negatively affected on both sides of the table. Deadlines won’t be met, communication will feel forced and restricted, and overall, the project will suffer. Bluetext, one of the best DC UX design agencies, works closely with each client we partner with, making sure we understand internal processes, all design and functional requirements, and priorities for the given timeframe. Bluetext adapts our processes to operate how our clients work best, employing different applications and modes of communication to ensure every client is happy and the end-product achieves set goals.
Make Sure Your Teams Fully Understand Their Roles
The key to any project’s success is communication. It is never wise to assume a member of the team fully understands the objectives they are tasked to manage and deliver. An open-source application such as Drupal can be a challenging system to get used to. Having a leading web agency like Bluetext on your side can make any project run smoothly. From week one, Bluetext makes sure every member of the team, on both sides of the engagement, has a clear understanding of their role. This means putting in the effort to define clear project objectives per phase, roles and responsibilities, a communication structure and even informal expectations. Put the work in at the beginning of an engagement, and you will reap the benefits as you toast the launch of your new website.
A Higher Price Doesn’t Necessarily Mean a Higher Quality
When choosing the right technology implementation partner, the cost of the implementation is important. Understanding how and where your budget will be spent before making your choice will lower the chance of setbacks as the project moves from start to finish. The higher-priced implementation partner will often spend longer amount of time on a project and will bring too many unnecessary team members to meetings. Contrarily, the cheaper implementation partners often lack the skill to produce consistent, quality work.
At Bluetext, a leading web agency, we understand how ambiguous pricing may seem when it comes to implementing a new website. Bluetext is unique in our approach to pricing out technological implementations. Most digital web design agencies will conduct their business via an hourly billing budget. Bluetext ultimately views this process as inefficient and a hindrance to the client-agency relationship. Instead, we bill per deliverable, making our inefficiencies our problem. It doesn’t matter how many members of our team we bring to a client meeting or how many rounds of revisions a design takes to get right. The client always comes first and the work isn’t done until you are satisfied.
Past Track Record Counts
A company’s decision on which technology implementation partner to choose comes down to that partner’s previous experience. This makes sense, given that clients often look to case studies featuring previously executed work an example of what they can expect to receive at the end of the engagement. They also look to the reputation of agencies within their industry, so they know that that agency has knowledge of their industry and can get up to speed quickly. Bluetext, being a top UX & interface design company, has plenty of experience developing stunning, industry-leading, Drupal-based sites and has delivered on some of the most complex implementations to date.
For example, Bluetext partnered with XO on an enterprise-level Drupal 8 website deployment. Bluetext engineered a next-generation CMS re-platforming that included a first-time responsive website user-experience design. As XO’s SEO agency of record, Bluetext delivered a comprehensive SEO overlay as we dealt with the complexities of re-platforming, leveraging the Drupal content management capabilities to make XO.com an organic SEO over-achiever.
For more information on why Bluetext is one of the top DC digital web design agencies, check out our website, packed with examples of our work harnessing the power of Drupal.
You say you want a revolution, but do you really?
Branding is an integral part of any company’s identity. Not only does branding make a memorable impression on your consumers, but it sets the tone for what new and existing consumers can expect from you. Smart branding also offers a valuable opportunity to differentiate yourself from your competitors.
For companies who may get the sense, both internally and externally, that their brand is outdated, it could make sense to rebrand. Rebranding your entire company might seem like an intimidating proposition, however, rebranding doesn’t have to mean a major overhaul. Something as simple as updating your brand’s color palette or your content’s tone of voice can have a huge impact on how the brand is perceived, breathing new life into the already-established company identity.
That’s where Bluetext comes in. A full-service D.C. based marketing agency, Bluetext has refreshed the brands of some of the most premier companies in the country, balancing brand history with brand vision.
Bluetext suggests these five tips when considering your next brand refresh:
Determine Your ‘Why’
For many companies, it can be easy to express interest in a rebrand. However, a company must first realize why they want to rebrand. This ‘why’ will dictate the entire process and ensure the goals of the project are being realized. For example, your ‘why’ might be:
- Our messaging is confusing for consumers and isn’t aligned with how sales go to market.
- We need to differentiate ourselves and stand out from our competitors in the market.
- We’re going after a new audience and need a brand that speaks to that market.
- Our company has expanded and we need a brand that is modern, flexible, and future-proof.
- Our brand and accompanying brand story is outdated and no longer reflects the company’s values.
- We recently went through a merger or acquisition and we need to hone in under one cohesive brand identity.
- Our brand doesn’t create a memorable impression on our target audience.
Invest in High-Quality Content and Visuals
It may seem simple, but investing in high-quality content portrays a degree of professionalism to your clients. Stock imagery might be tempting, but the personality of high-quality content and visuals will help you stand out in the market, increasing your relatability with your clients. See how Invictus reaped the rewards of investing in high-quality content.
Invictus Brand Manifesto from Bluetext on Vimeo.
Change Your Brand Colors
Depending on the size of your company and the amount of signage and collateral you own, changing your brand colors can be either a minor task or a large undertaking. Business psychology reminds us that colors have different effects on different consumers. Red, for example, can elicit feelings of warmth, excitement, and intensity. Green, on the other hand, can elicit feelings of tranquility, health, and harmony.
Deciding what emotional experience you want your customers to associate with your brand can send a very clear and competitive message to the market. For example, McDonald’s conducted a brand overhaul in 2009 across Europe, trading out their signature red logo, for more of an earthy-green look. This tactic was implemented to promote a more eco-friendly image, alongside other earth-friendly transitions such as environmentally friendly refrigeration and converting used oil into biodiesel fuel. The idea caught on so well, McDonald’s has gradually updated its restaurants nationwide with the refreshed color palette.
Focus on a New Facet of Your Story
If you have a sound brand offering in the market, you may just need to find a new story to tell. Keeping your messaging fresh and personal can excite your consumers, attract potential leads, and elevate your reputation in a busy industry. See how Bluetext partnered with D.C. United to create a multi-touch, multi-channel campaign to deliver messaging across multiple digital channels, social media, email, and microsites.
Act More Human
Authenticity is everything in marketing, there’s no question about it. In a recent survey by Stackla, 86% of consumers say authenticity is important when deciding which brands to like and support, with the most emphasis placed on authenticity by Millenials. Consumers want to connect with the companies they interact with. Promotional sales messaging can come off as disingenuous and pushy. Putting in the effort to bring an authentic and unified brand, campaign, or product message to market will make a bigger impact and ROI every time. Whether its social, blogs, email blasts, premium content, or even in-person communications, an authentic narrative will establish an authentic connection between your consumers and their advocacy for your company.
There are a plethora of ways to tweak your brand and excite your market potential. A top branding agency will tell you how a little can go a long way. Focusing on some low-hanging fruit can delay a full-scale revolution and save you time and money.
For more information for a refreshing brand opportunity with Bluetext, explore our case studies, work, and processes at www.bluetext.com/branding
Transitioning a company that specializes in a product or service from working in the private sector to one that wins government contracts is no easy task. Negotiations can take months as organizations have to jump through a plethora of hoops to get contracts and budgets approved. Governments also favor companies with whom they’ve worked before or who have had experience operating as a government contractor in the past.
This begs the question — how does a company, perhaps one who doesn’t have as much experience working in the public sector, catch their attention and earn a place at the table? The answer is Content Marketing. You, as a government contractor, can offset your inexperience in the government contract realm via content production. This content can range from blogs to white papers; from videos to infographics; anything and everything that demonstrates your expertise in a given subject and gives you the upper hand over your competition. Most contracting officers, when looking for the right company to reward a contract to, will conduct research, looking at different options with three main criteria in mind: risk mitigation, brand reputation, and visibility.
Getting noticed by contracting officers doesn’t happen overnight, however. Building brand awareness and gaining reputation takes time and effort, and the content you produce must be created with the contracting officer in mind. Knowing who those specific agencies are that you’re targeting and specializing your content for them can set you on the right path from the outset and get you closer to winning those highly coveted government contracts.
Risk Mitigation
When a government agency decides to partner with a new government contractor, the biggest concern they have is mitigating the risk of working with a new partner. Their main goal is to get their contract fulfilled promptly without going over budget. Risk is usually mitigated by choosing to work with a partner they’ve previously worked with, or by working with someone who has a reputation for doing good work on government contracts. If you don’t necessarily have the experience of working in the public sector, you can mitigate as much risk as possible by proving to the client, through content that you produce and they are exposed to, that you have the expertise to handle the work and that you’re able to fulfill the contract and meet the government agency’s demands.
Brand Reputation
Ensuring that your company’s brand is being communicated to your desired audience in the way that you want is crucial when looking to attract government contracts. Although you should not aim to win every contract that comes along, you can set yourself up to showcase your abilities in the shop window using content on your website to prove your worth and show that you do have what it takes to work with government agencies and provide them with the products or services they require. Believe in yourself, your company, and your brand to get the job done, and make it known that you are the go-to company in your field. Create content that showcases your work in the commercial industry and educates readers on how that same success can translate to the public sector.
Visibility
To prove your reputation, you must be visible to your potential clients. You may have the best product or service in the business, but if you don’t have an active presence online, and you’re not showcasing your expertise, it’s not going to get you anywhere. Creating content on your site and sharing it through your social media channels can have a remarkable effect on your brand’s visibility. Sharing news and blog posts to your email subscribers build your brand awareness and attract potential new clients. Do everything and anything to increase the visibility of your brand and drive contracting officers to your site and to the content that you’ve created to show off your products and services.
Bluetext: your leading government contractor branding agency
That’s where Bluetext comes in. With years of experience working with government contractors, Bluetext is your one-stop-shop branding agency for content production. When NetApp, a cloud data services and data management company, had grown its offerings within the market, they turned to Bluetext to partner with and help inform public sector decision makers of the capabilities of their new solutions. Bluetext helped NetApp develop news stories, authored by NetApp experts, to key publications that both educate readers and inform decisions. Through our combined work, we helped position NetApp as a recognized thought leader within the government space.
Content production for experienced government contractors
Bluetext also has a background of working with large, experienced, well-known government contractors. Take our work with ManTech, for example. ManTech is a multibillion dollar public company that provides subcontracted technological services to the government. We partnered with them to produce a series of branded videos for their new website, highlighting their capabilities in one cohesive and powerful story.
Showcasing your abilities to government agencies
Cisco turned to Bluetext when they were looking for help showcasing how their solutions directly address the global networking requirements for the U.S. Federal Government’s integrated intelligence and operations functions. We worked with them to develop a visually appealing storygraphic, which included an interactive wheel to demonstrate the integration and impact of Cisco’s solutions across air, land, and sea to help the government achieve end-to-end mission success.
From veteran-owned SMB to big-time government contractor
One of our more recent projects involved Invictus, a cyber and national security firm, who turned to Bluetext to embark on their next mission: grow from a veteran-owned small business to full-service government contractor. Not only did we update their logo, reimagine their corporate visual identity, and design a modern website, we also created a corporate video that showed their clients exactly who they are, what they stand for, and what they can do for them.
Proving expertise through content
Showing potential end-users proof that your company possesses the grit, determination, and expertise to successfully execute contracts is vital for any company that wants to win government contracts. Expertise is often shown through experience; however, experience can be supplemented with relevant and actionable content on your website. If you can prove that you know the subject matter, agencies will treat you like a veteran government contractor and have faith in you to carry out their contracts. Partnering with a branding firm like Bluetext, who has the experience and expertise in working with government contractors both large and small, can help you achieve your goal of getting your company’s name on the shortlist for that government contract.
To view more of our work with government contractors and how we can partner with you, visit our website today.