Public Relations Archives

Press releases have long been the quintessential staple of a Public Relations and Communications business strategy. They announce company wins, news, executive moves, and critical shareholder updates.

While they’ve always been necessary, the frequency with which companies distribute press releases varies depending on company preferences and what critical stakeholders deem “newsworthy”.

Can a More Robust Press Release Strategy Drive Website Traffic?

However, this is an antiquated approach that needs to be re-examined. With a more robust press strategy, businesses can continually target the right distribution list, improve search engine optimization (SEO) and leverage these content pieces for social channels, all of which lead to increased traffic on their website. As a top public relations agency, Bluetext PR specialists have broken down the key elements of press release strategies that drive results.

The Right Distribution List

When pushing press releases out on your preferred wire service, identifying which distribution list to publish on is critical. It enables businesses to get their news published in outlets that have perhaps been difficult to break into, ones that are prominent in the organization’s industry, and news sites that reach the businesses’ targeted demographics.

As newsrooms have gotten smaller, major outlets have also increasingly relied on releases that are published on wire services to continue churning out content.

With the right distribution list, the organization putting out the news reaches existing and new audiences. If executed properly, these releases will have links that readers can click on and drive them back to the company’s website.

Improved SEO

Those hyperlinks also play an important role in improving a company’s SEO position. Not only do they prompt readers to learn more about the company’s products and services, but they naturally increase the page rank. The higher the page rank, the higher the site will be ranked by search engines. The higher the site is ranked, the more frequently it will appear in audiences’ searches.

Leveraging Content on Social Channels

Press releases are also important content to leverage for a company’s social channels. There are three main ways to maximize the visibility of these announcements:

Share on the company’s channels;
Have employees share the news from the business’ profile with their own network;
Targeted ad spending to get the posts in front of specific audiences that are deemed crucial customers.

While creating a consistent cadence of press releases should be the goal, businesses need to be careful not to flood the market with a constant barrage of saturated news updates. Instead, map out a strategy that aligns with business initiatives throughout the year. Once that plan has been finalized, organizations can then identify the distribution lists, backlinks that will boost SEO, and corresponding social strategies that will drive the most amount of traffic back to their website.

Ready to power up your PR strategy? Contact Bluetext today to learn more about our public relations expertise & services.

Al Davis, the former coach and owner of the Oakland Raiders, famously coined the phrase “Just win, Baby!”. And while that’s the goal for any PR agency building out an award nomination for clients, it’s easier said than done. How do agencies make their nomination stand out from the thousands of others that the judges receive? What do clients gain from winning these honors? For such a common staple in PR campaigns, award nominations are often not leveraged for maximum impact.

How to Build a Winning Nomination

Bluetext develops and executes award programs for clients across a broad range of industries and verticals. We hold considerable expertise with B2B Tech and B2G Tech Award Programs, and based on our experience, here are some keys to success when it comes to winning award submissions:

First, avoid cluttered technology jargon and be clear in your nominations.

Award nominations that struggle to present a compelling case are often guilty of being too product-oriented. Assume the judges do not know anything about your solution. It’s crucial to articulate the benefits in as clear of a manner as possible rather than just stuffing entry sections with generic content to hit word count targets.

Second, before submitting your final nomination, ask yourself – does this nomination address what the judges are looking for in a submission?

It’s always important to build a nomination that fits what the judges are looking for. Do you homework on the criteria and past winners. The website of the organization hosting the awards often has a list of criteria on what to answer when nominating clients’ solutions. In fact, some of them even hold webinars on what defines a winning submission. Adhering to those guidelines offers the best chance of winning.

Third, when drafting award nominations, it’s important to tell a story about how the solution is addressing a significant industry problem.

Build a case for the product you are nominating by answering the following questions – What’s the industry problem? What separates a client’s technology from industry competitors? Why does this particular piece of technology drive superior results? Winning nominations offer such an intriguing story about their clients’ products that the judges can’t help but recognize the importance of this solution.

Finally, always be honest with clients.

Just because a client wants to move forward with an award doesn’t mean it is a smart use of time and financial investment. If you have concerns, make your case or push to strengthen the nomination. Review past year’s award winners to demonstrate what it really takes to bring home the hardware.

Benefits of Winning Awards

Bluetext also believes there are four key benefits of winning these awards:

1. Enhances Brand Reputation

Winning awards provides positive momentum for a company’s solutions by offering third-party validation of a client’s technology or executive team leadership. Wins serve as testaments to the hard work the company has been putting into its solution. These accreditations boost both internal and external stakeholders’ confidence in the product and the company’s direction.

2. SEO Boost

Award wins are easy opportunities to leverage in press releases and social media. Often, the organization behind the awards will also celebrate the winners with press releases of their own. Wins are therefore easy ways to bring your company to the top of search engines’ results page.

3. Unlocks Important Networking Opportunities

Typically, awards come with a presentation or ceremony that presents opportunities to mingle with businesses and executives in the same industry. Furthermore, the increased brand awareness that comes with winning awards may open the doors to new business opportunities and potential partnerships.

4. Air Cover For Sales Teams

For many tech companies, especially those competing with more recognized names – sales teams often spend a chunk of their new business meetings establishing brand credibility. Showcasing highly regarded award wins can assist in overcoming the credibility hump.

The Last Piece of the Puzzle

Finally, before drafting the award, be sure it aligns with the client’s overall PR goals and strategy. Oftentimes these awards have a cost associated with them. With that in mind, it is important to align with clients on what nominations make the most sense for their overall PR strategy to get the most out of this investment.

Learn more about Bluetext’s success in submitting award nominations and contact us if you’re interested in partnering with us to get your award nominations on track.

Finding Success in Public Sector PR

According to Fortune, Walmart is considered the largest company globally, with an annual budget of approximately $524 billion dollars. However, one entity dwarfs Walmart with a massive $1.5 trillion dollar budget – The Federal Government of the United States. Although many analysts predict a slump in procurement spending in 2022, the United States federal government is still the most lucrative and prized customer globally.

Finding success in communicating with government customers is an area many companies fall short of due to a fundamental misunderstanding of the golden rule of the public sector: Communicating to the government is uniquely different from any other audience, whether it be businesses or consumers.

To navigate these unique waters, you need an experienced team that understands the government agency and worker from top to bottom and who works and breathes the ins and outs of the ever-changing and complex world of communicating with the public sector. Also, know that a true public sector communications professional is a rare breed. While some PR professionals have worked for a public sector client, there are painfully few that specialize in this area, and they are becoming harder and harder to find.

Give it to the pros. You go to a doctor when you are sick. You seek a lawyer when needing legal advice. Even the military has special forces to handle the most difficult tasks. It is imperative to know when to seek the skills and guidance you need for a specialized task. The communications and networking landscape that is more complicated than ever, so don’t attempt to navigate it without qualified public relations guidance.

If you have a public sector division, you need a specialized team to support your engagement and communications efforts. It’s a lot like the intro to the 80’s TV show the A-Team.

If you have a problem, and no one else can help, and if you can find them, maybe you need to hire. . .

the Public Sector PR team.

Without having to get into any arguments on where Mr. T fits into the grand scheme of my symbolism, the important takeaway is simply this: a public sector PR team is a lean, highly-specialized group of professionals that will provide support and guidance for your organization to maximize success in the government space. Full Stop.

Unique Needs of the Public Sector

Government agencies and the people that work within have uniquely different needs and offer challenges not seen in private sector businesses. They respond to their own language and terminologies – and traditional marketing buzzwords fall flat in the government sector. In order to engage and communicate effectively, your public sector PR program needs to speak to the distinct demands and needs of both the government official and their respective agencies’ core mission.

Simply inserting words like ‘federal’ and ‘government’ into your existing enterprise messaging is not going to cut it with government audiences. Government employees have their own language, with each agency having a distinct dialect with mandates, certification requirements, and other factors that dictate how they shape their needs as well as find vendors. Federal, state, local, and education entities each have needs and challenges you need to hand-tailor your approach, messaging, and engagement to truly resonate with these audiences.

By having a B2G Public Relations team, you gain the proficiency and experience required to establish your organization, brand, people, and offerings to the public sector customer in a manner that provides long-term stability and success.

State, Local, and Education (SLED) PR

Much like federally public sector PR – state, local, and education comms require a specialized approach and methodology in order to educate, help drive leads, and raise awareness for your brand and services – often in multiple target regions. This is where your public sector PR team will also show extreme value in that SLED communication programs can be executed from any location, giving your organization both awareness and presence in multiple target areas without the need to have permanent ‘boots on the ground.’

Why is this important now? Government contracting dollars and opportunities for state, local, and education (SLED) budgets have made a comeback in 2022, with states showing the largest annual spending increase in more than a decade and many reporting tremendous tax revenue growth from 2021. This, coupled with federal aid from the American Rescue Plan Act and the infrastructure bill, point to substantial opportunities with SLED entities – and the right PR and marketing strategy can help you take full advantage of these opportunities.

A public sector SLED team is specially equipped to handle multiple regions with different cultural, governmental, and social norms to help you project an expansive market footprint for your brand and expertise in mission-critical areas. Whether it’s in Houston, Texas, or Fairbanks, Alaska, a strategic SLED PR campaign will help establish your presence where you need it.

Public Sector PR Expertise

Public sector teams, their missions, and definitions of success come in all shapes and sizes, many times wholly different from the rest of the business – and your communications program and PR team need to as well.

I can’t tell you how many times I’ve heard, ‘I can just use my corporate communications team to handle public sector comms.’ The response to this is a simple question – ‘Are you using your corporate sales team to sell into the public sector?’ Of course not; you need your sales team to know your customer base and the specifics of the marketplace – so you have a team that specializes in the public sector customer. Your organization is making a strategic investment to go after government customers, and that investment should include communications that specializes (just as much as your sales team) in that customer space. While your in-house comms team or corporate agency might be able to help get you started, these efforts will only be table stakes if you don’t have a team that truly understands the federal, state, local, and education sectors.

There are countless unique differences between the public sector and business/consumer corporate communications. Understanding sales cycles, trends that will gain traction, how social media works in the government space, and how to most effectively engage the people who are going to help make a difference in your public sector strategy are just some of the key differences and capabilities a public sector PR team will bring to your team to help drive success.

Measuring Success for Public Sector PR

Historically, measuring PR success has always presented challenges, and traditional means of measurement are not conducive to adequately measuring or portraying success in the public sector. Most companies rely on measuring PR efforts directly back to sales, which in the public sector is a tough row to hoe. Our public sector teams are adept at benchmarking and measuring the metrics that count the most in the public sector.

They have the ability to measure web traffic, inbound leads from content and social media, the share of voice, and qualitative comments from customers and partners – data points your team can rely on to justify and optimize your public sector engagement and confidently measure your public sector PR success.

Find Your Public Sector PR Team

You are now asking yourself – where can I find highly specialized public sector communications professionals to support my needs? Regardless of the size of your company or government division, Bluetext can help you establish, engage and scale your communications to the public sector and get the most out of your communication efforts! Contact Bluetext to help your organization drive B2G brand awareness and lead generation through public relations.

How can you bring in lucrative contracts for your business? B2B social media marketing can be an underutilized, yet incredibly useful channel, given that 62% of CEOs are present on at least one social platform. B2B social media marketing is the use of social channels to market products and services to business clients. All social channels can be used for B2B marketing, but the strategy for each will differ. It’s essential to know the strengths and demographics of various social platforms to effectively reach the targeted decision-makers. Let’s look at some of the top social media channels used for B2B marketing.

3 Social Media Channels Great for B2B Marketing

LinkedIn is far more than a recruitment platform; it is a great tool to attract talent, but also can go to great lengths to promote your business. More than 30 million companies use LinkedIn, with the most common age group on the site being middle-aged working professionals (36- to 55-year-olds). Serving as the most popular platform for corporate CEOs, LinkedIn can get your business in front of CXOs and other decision-makers to initiate those B2-B relationships. LinkedIn organic and paid media options are viable opportunities positively showcase your company’s achievements and drive traffic to your website. Your organization can demonstrate thought leadership as an industry leader through blog and news posts on trending topics. Not only can you update followers on company progress, but you can also present the employees who make up your organization when there is strategic value in doing so. This conveys company culture, which is a great indication of whether you might be the right potential business partner. LinkedIn also provides plenty of data to better optimize your social campaign and ensure you’re reaching the right decision-makers.

Twitter
Twitter also can be an effective platform for connecting with customers and developing influence. Through short messages, Twitter can be used to portray your brand’s voice. With Twitter, your business can quickly get out a message to an audience and engage with users in real-time. Twitter has 166 million monetizable daily active users, which are logged accounts that are able to show ads. Unlike LinkedIn, Twitter is predominantly used by millennials, meaning it is great for targeting entrepreneurs and younger professionals who are involved in start-ups.

YouTube

With 1.7 billion unique monthly visitors, YouTube is one of the best social media platforms for driving traffic back to your company’s website. Video, as a medium, is a great way to tell your brand’s story and mission. With YouTube, your business can create educational content to display your business’s unique value proposition. People searching for advice and how-to-videos will land on your page, increasing brand awareness and subject matter expertise. Ensure your video is optimized for google search results by placing relevant keywords in the title.

Even for organizations intimately familiar with social channels, there is a science to building B2B social media marketing programs with the optimal mix of channels, content, and timing. Contact Bluetext to help your organization drive B2B marketing results on LinkedIn, Twitter, YouTube, and other social media channels.

The recent Labor Day continued to shine a spotlight on an ongoing problem brought on by COVID-19: The Great Job Exodus of 2021. According to Microsoft’s 2021 Work Trend Index, 40% of the global workforce is considering leaving their employer this year. While many companies adopted more flexible work policies to adapt to the pandemic — with some being here to stay permanently — employees are continuing to experience burnout and businesses are seeing employees flee by the dozens.

Social media platforms such as LinkedIn have exposed a high percentage of PR and marketing professionals leaving their positions no matter the industry or tenure. Businesses large and small are struggling to fill key marcomms positions — specifically those in the mid and senior roles. And who can blame them when they’ve been working for 5 years or more, exhaustedly grinding away with a pandemic raging?

Finding and retaining top in-house talent can negatively impact the ability of marcomms teams to execute. The absence of senior leaders can make it difficult to provide the C-Suite with the strategy and ideas essential to growing the business. Additionally, if you can’t fully staff the team with junior and mid-level professionals, it can bog down more experienced marcoms professionals in tactical, rather than strategic, work.

The current conditions make a strong argument to fill the gap with a tech PR agency, like Bluetext. Leaning on an agency partner for additional services and support can alleviate some of that workload and bring fresh ideas and perspectives to your business. However, picking an agency is no easy task. Businesses need to find trusted advisors and agencies that will be an extension of the company; trustworthy firms that understand your business, products, and values. So, how do you pick the right partner to fill these gaps? Let’s dive in!

Benefits of an Agency Partner vs. In-House Staff

While both options have their benefits, deciding on an agency or in-house staff really depends on what your business is looking for, and it can depend on a variety of factors. While an in-house employee will, over time, know the ins and outs of your brand, it is rare to find an in-house marketer who is adept at all aspects of digital marketing. And if you do find someone who knows all aspects of digital marketing, it could be an overwhelming experience for them and may impact employee retention.

With an agency, you gain the benefit of a team of individuals with complementary skills who already work well together. An agency can also bring a fresh perspective, based on work with others in your industry, and even competitors. In-house marcomm professionals are at times so close to the brand it can lead to overly subjective decisions.

As for media relations, a public relations agency will have years and years of experience in multiple industries. Their media relations roots are continuously growing as they’re passed from client team to client team. Agencies have a plethora of relationships with media that are nurtured continuously from client’s both past and present. In general, agencies have a better understanding of media, industry trends, and the ever-changing media landscape and can easily adapt a strategy to meet the needs of their clients.

What to Ask Yourself when Finding an Agency

1. What are my goals?

This is a no-brainer! What are your marketing goals? The answer will determine which agency is right for you, what resources an agency should have, and more. Does this agency have enough experience and resources to help you achieve core objectives, does it have a presence in your target market or will you be able to build relationships with media through this agency? All of these questions are important to ask when it comes to choosing the correct agency partner.

2. Does my staff have the required resources and skills needed to achieve said goals?

By understanding which marketing tactics your business needs and the resources and skill level needed to do it, you’ll be able to find the right agency for your business. If you’re looking for more comprehensive marketing services none of your in-house roles can accomplish, be sure to pick an agency that has a diverse skill set to cover your bases. As a fully integrated marketing agency, Bluetext has a variety of services we offer to our clients that include messaging, branding, website design and development, go-to-market campaign strategy, public relations, social media, and so much more.

3. What value will I get for the cost?

When evaluating an agency, the math needs to be done to compute the true cost of the output. With an agency, you get the support of an entire team rather than just one person, therefore, getting more for less.

4. What is my budget?

By determining your budget, you can decide how much you can afford to invest in marketing which will dictate how much work your agency will take on. Sometimes what you can afford is too little to drive real results with one agency but can work for another.

Once you’ve asked yourself what your goals, budget, staffing needs, and skillset needs are, be sure to contact Bluetext to learn how our B2B tech PR team can help you fill any in-house skills gaps you are facing.

Given the speed at which news is consumed today, timing is everything. Latching onto a rapidly developing news cycle is a great way to gain visibility for your brand, establish thought leadership on a topic and build relationships with reporters. Rapid response, or newsjacking, opportunities are when brands capitalize on breaking news to provide relevant commentary on the story while drawing attention to their own content.

As brand storytellers, we’re scanning the news daily for what’s happening in the industry, what brands are standing out, how our clients are showing up and more. Thus, implementing a rapid response strategy during your daily news scans is easy, time-efficient and can be very fruitful. However, there are a few things to be wary of, including sensitivities around the news, reaction time and offering valuable insights.

Read the Room

Not every breaking news story needs commentary. Consider the sensitivities around the developing story, read the room and evaluate if a comms strategy is necessary around this cycle. If yes, then designate who your spokesperson will be and develop your commentary.

Amid tragedy at a global scale, like social unrest, natural disasters or pandemic, it is best advised to redirect external communications to focus on internal messaging and making sure employees feel supported. Exploiting tragedy and proactively telling a reporter how a company’s software product might have altered a tragic situation can be perceived as insensitive and will put your brand in a negative light.

A prime newsjacking market is cybersecurity. There are countless hacks that offer opportunities for cybersecurity firms to comment on topics like how the hack occurred, how that kind of hack or bad actor will evolve throughout the year and beyond, background on the hack or bad actor, what cybersecurity protocols can be implemented to prevent the hack from occurring again and more. But the noisier the market (and there are thousands of cybersecurity vendors with something to say), the more you will have to carve out a defined lane and message that reporters will find of value.

Timing Is Crucial

News comes and goes fast. Rapid response opportunities work best when you’re the hare, not the tortoise. In your daily scans, once you see a trending piece or developing piece and think that news cycle will pick up, get ahead — reach out to your spokesperson, pick their brain about how the story will develop, compile their thoughts into a pitch and ship it off to relevant reporters. From there, wait for the story to develop and see if the reporter has any other questions.

Yes, and ?

While timing is crucial in rapid response opportunities, it isn’t everything. Messaging is just as important. It does help to be the first to comment, but other brands won’t be far behind, and if your messaging does not add value to the conversation, it will not be included. On top of that, given the opportunity is industry-wide, keep the commentary broadly applicable but nuanced enough to stand out. This is not the time to gush about your company and the latest products.

There is a time and place for everything. While we as communicators want to jump on as many opportunities as they come, we need to be cautious about the ever-changing news landscape, the sensitivities of the world and the reputational risk that comes with it.

To learn more about how Bluetext can improve your newsjacking processes and timing, contact us today.

What’s the biggest obstacle to securing national media coverage? Companies often struggle to develop a message, pitch, and story that will resonate with Tier 1 journalists. If done right, exposing your brand to a large audience – assuming it is the right audience – can result in stronger brand recognition as well as new business deals. There are a few things to keep in mind as you strive to place a national media opportunity.

Lean into News Attention

The ability to adapt your message and pitch to current stories in the current news cycle unlocks a wider range of opportunities to get in front of a reporter who will cover a certain topic. The pandemic is an extreme, yet instructive example of how companies seeking media coverage had to recognize that COVID-19 was going to dominate the national conversation. This was a challenge, but also an opportunity if your company has legitimate insights and contributions for businesses and consumers.

Craft a Timely Pitch

After determining a topic appropriate to engage with, attention is turned to crafting the message of a pitch. A timely hook and a captivating subject line are two pieces that should be used to grab the attention of a reporter. The body of the pitch should include relevant data and information that would be useful to an article and the conclusion should outline what is being offered to the reporter, such as an interview with a subject matter expert or CXO.

Locate Specific Beat Reporters

Another key aspect of upleveling messaging to gain national media attention is finding specific beat reporters. Aggregating a list of national media reporters from a large range of outlets is essential to find a reporter who will cover a story. Pitching to a wide variety of outlets allows for a higher chance of securing national media coverage. Once the outlets to pitch have been determined, searching for reporters who have very specific beats relating to what you want to be covered is crucial for getting a reporter’s attention.

Be Persistent

Follow-up with reporters that have been pitched in the days after the pitch went out. Sending follow-up pitches to reporters the day after can bump the original email to the top of the reporter’s inbox and remind them of the information shared the previous day. Reporters often will not respond to a pitch if uninterested, but a follow-up email ensures the pitch wasn’t lost in the reporter’s inbox. Strike the right balance; be proactive but don’t beat a dead horse.

National media coverage is important for both brand recognition and business lead generation. Due to recognition of the impact Tier 1 coverage can have, it is always hard to secure coverage in national outlets. Tactics such as leaning into news attention, creating a timely pitch, locating beat reporters, and being persistent will help in securing businesses’ worthwhile press coverage.

To learn more about how Bluetext can help you uplevel your message, contact us today.

We’re now more than a year into the COVID-19 pandemic and admit it: you miss in-person conferences and events. At least a little. While segments of the country are inching back toward some sense of normalcy, it will be a while before thousands of people are gathered in convention centers and hotel conference centers again.

This continues to pose a challenge for traditionally face-to-face organizations that need to reach business, government, and consumer technology decision-makers. Additionally, it’s why many have been evaluating and participating in virtual technology conferences and events, or even shifting their own user conferences and events from in-person to virtual.

As your organization maps out its 2021 in-person, hybrid, and virtual event strategy, there are several considerations when it comes to investing time, money, and resources.

Is This Their First Rodeo?

Technology providers must determine if the event organizer has hosted virtual events in the past. If they are familiar with the virtual event landscape, it is important to determine what attendance and sponsorship looked like at the previous event and if the speaker lineup has been credible and on target. Determining past event involvement can also help speakers form expectations about participation levels. An experienced virtual event host suggests a deeper attendee pool and gives companies a glimpse at the event at hand by looking at past hosted events.

Pay to Play?

It is important for organizations to evaluate investment in sponsored speaking opportunities or sponsorships overall. Speaking engagements provide companies with a hard-to-come-by platform depending on attendance. Speaking slots with no fee associated can be competitive when you’re submitting with a pool of people to a program with strict standards. Sponsored sessions, on the other hand, are easier to get if you’re willing to pay for it, and give speakers more leeway on what they cover. Because of this, organizations should consider how the event host will drive attendance, especially now that travel doesn’t pose an issue, and how the conference content will be made available to optimize virtual viewership.

Try Not ‘Playing to Play’

When looking for opportunities, there are a few key things to consider before nominating a subject matter expert for speaking roles. Various event organizers offer calls for speakers when looking for guests to participate in panels at conferences. The submission form may offer a broad nomination for a general conference or may offer categories in which specific topics will be discussed. Categories narrow down the specificities of the topic the thought leader will be speaking about. It allows experts to delve deeper into the topic at hand and, in turn, highlights the speaker’s expertise. Finding the right speaking role is important, as is including the right members of the press to listen to a speaking engagement for potential coverage opportunities. Inviting reporters from trade publications specific to an industry, as well as national reporters who cover specific topics are valuable assets to optimize additional press opportunities and increase the overall value of the session.

Host Your Own Virtual Event

While industry events are all reeling from the switch from in-person to virtual, this may be the time to consider hosting your own virtual event – if you are not doing so already. There are more avenues now than ever before to bring customers, partners, prospects, and thought leaders together virtually. Even before the global pandemic, some potential event prospects were limited by the event’s location. With digital events, that is no longer an issue. All an attendee needs these days is a viable internet connection. The importance of convening has not gone away, we just had to change the way we approach it.

Bluetext Virtual Events are built on the idea that bringing the right people, information, and ideas together is what events are all about. Our platform was designed to feel as close to a real event as possible, rather than just another webinar, video conference, or live stream.

While some may see virtual events as a Plan B to in-person events, virtual events have brought new opportunities to a wider, global audience. Whether you are looking for the right PR agency partner to navigate the virtual and in-person event landscape or leverage our platform to host your own virtual event, Bluetext can help. If you want to learn more contact us today.

When it comes to reaching and selling to government agency decision-makers, a colleague of mine often smartly reminds our clients and prospects of the following: there is no “government.” By that, he means there isn’t this single, monolithic entity you can build B2G PR and B2G Marketing campaigns around.

It is far more nuanced; not only between DoD, civilian, homeland security, intelligence, federal, state, and local but often down to specific agencies. Or in the case of DoD, specific Bases, Programs, and Offices you may want to reach, such as The Joint Artificial Intelligence Center (JAIC), Project Convergence 21, Army Futures Command, DHS Science and Technology Directorate (S&T), StateRAMP and so many others.

The Account-Based Marketing (ABM) approach (which encompasses Account-Based PR as well) has been around for decades – often a core concept for B2B enterprises to leverage data on a prospect’s specific needs and priorities that they can then build highly customized lead generation campaigns around. ABM and ABPR are also relevant for government contractors, Federal IT providers, and others selling to the “government”, because as we noted each stakeholder target is driven by different needs and priorities.

In my last blog post I looked at B2G PR and Marketing strategies for government contractors involved in M&A activity. Today’s post is more broadly geared towards organizations looking to develop a highly targeted B2G Account-Based PR strategy to effectively reach, influence, and sell to specific government stakeholders.

Before embarking on this effort, consider these 6 strategies:

Tailor efforts to government acquisition cycle.

Sounds basic, but when you are working backward to build out a multi-month strategy it matters. If you build a PR campaign that starts too late (or early) you will not be hitting decision-makers at the optimal time when they are primed to be thinking about buying new products and technologies.

You know the Federal fiscal year by heart (Oct. 1 – Sept. 30), and that State fiscal years vary slightly state-to-state but most run July 1st-June 30th). Recognizing that agency decision-makers will cycle through various stages of the buyer’s journey during these months, PR programs should tailor content and PR efforts to align with that calendar. Depending on how well known your brand is to the decision-maker(s) you want to reach, winter and spring may be better suited to awareness and education campaigns. Thought leadership in the form of speaking, byline articles, ads, and sponsored content can start the process of making your brand more present to relevant audiences. As summer approaches the buyer mindset shifts more to decision mode, so pushing PR efforts further down the funnel can mean case studies, webinars, white papers, and lead gen paid social campaigns speaking to highly specific target pain points and solution benefits make more sense. PR during this time should also call out clear differentiators relative to competitors. As September approaches and agencies accelerate buying, PR can be utilized to really hone in on specific individuals to make sure they have the full brand and solution story.

Account for contract vehicle structure

Indefinite Delivery/Indefinite Quantity (IDIQ), GSA Schedules, Governmentwide Acquisition Contracts (GWACs), BPAs, Small Business Set-Asides and, well you get the picture. There is no shortage of contract vehicles that a B2G organization is pursuing at any given time. Each vehicle has its own requirements, which means that decision-makers may be looking for different messages. For a single-award IDIQ, you may need to center PR activity around your own capabilities and ability to deliver as a single vendor. For other vehicles, PR needs to account for the strengths of multiple vendors. Each account or agency-based PR campaign should account for contract vehicles if your efforts are specific to one vehicle.

Approach B2G PR as you would advertising

PR and advertising are not the same. But they share commonalities when it comes to effective campaigns. For one, you can’t just hit agency decision-makers once or twice and expect those efforts to be sufficient to make an impact that lasts weeks or months through the buyer’s journey.

Like advertising, repetition matters. Unless it is the Super Bowl, brands don’t just buy a single ad and then return to regularly scheduled programming. For B2G, you have to not only hit prospects over time but do it through multiple channels. If you are targeting a specific Army base, a PR campaign can develop messaging and content around specific programs at that location. These efforts can be buffeted by paid media campaigns that are geo-targeted around the base locations.

Finally, despite COVID-19 and expanded remote work, your buyer is likely to still be commuting to and from government offices, bases, or facilities at least part of the time. Beyond reaching decision-makers through earned and paid media, consider Out-of-Home (OOH) advertising on billboards, transportation, and public transportation in the early brand awareness phases of your ABPR campaigns. The diversity of channels you can push messages across – in addition to the frequency – is a powerful combination if correctly targeted.

Participate, differentiate, dominate

If you are a well-known commodity within the public sector great, PR to support contract pursuits won’t require a lot of focus on establishing brand credibility. But there are thousands of firms selling to the government, and even if one agency or DoD unit knows you, others may not. Or they may know you for some products and services but not others.

The point is, securing inclusion in articles in government publications about trends and challenges of interest to agency decision-makers can be critical. So if you are a lesser-known brand, step one is to participate: start participating in conversations even if it is alongside competitors. “No one gets fired for buying Microsoft” is an enduring adage, but if your brand is listed alongside larger competitors and multi-billion dollar government contractors, it can raise brand credibility. Then, once you start participating in media articles, there is an opportunity to differentiate your technology from competitors. What makes you different? How are you better positioned to enable mission success? Finally, you can start dominating conversations, driving the conversation as a market thought leader and innovator.

Tailor PR content for top-down and bottom-up approaches

The straightest line to securing government contracts often leads to the senior-level leadership involved in direct buy-in for vendor products and services. But depending on what you are selling, bottoms-up PR and content development can have value. Think about the ultimate users for services like DevOps, technical audiences that can get exposed to your brand and capabilities. If a team of developers or developer managers pushes senior leadership to evaluate your solution that will carry significant weight.

As you develop a PR and content strategy, consider the level of content to reach varying audience levels. Technical content that resonates with product/technology users won’t have the same impact with senior leaders more focused on mission success and doing more with less.

Get creative

Account-based PR for B2G has been upended by COVID-19. In-person conferences, events, and demo days that offered an opportunity to reach agency decision-makers directly pre-COVID are gone and will be slow to return in full force. At the same time, large chunks of the sales process have shifted from physical to digital.

B2G firms that have succeeded over the past year stayed nimble and creative in reaching these audiences. Some are evaluating and deploying Digital Briefing Centers as a way to surround prospects with thought leadership, rich content, and interactive UX and recreate the in-person premium briefing experience lost during the pandemic. Elevating your brand and solutions above the crowd is always a challenge, even more so in a digital world where the barriers to entry drop dramatically.

If you are a B2G brand interested in exploring integrated PR and marketing campaigns that target specific government agencies, programs, or decision-makers, give Bluetext a holler as we’d love to chat.

Software as a Service (SaaS) companies often run into a problem when they launch a new product or unveil updated features: they find it hard to secure the outstanding press coverage they expected. There’s a reason for this: the SaaS market is extremely crowded with tons of capable competitors, and, as a result, the media landscape for these technologies is heavily saturated.

To add to these challenges, SaaS technology is intangible. It is, as the name implies, a “service.” Unlike physical products that can be examined, physically held, or even photographed, SaaS is software delivered via the cloud.

So, when looking to drive media coverage, the biggest question SaaS providers need to answer is how do they differentiate themselves from their competition? Looking to PR agencies as a resource is a great way to solve this dilemma. The PR agencies that are most successful in the SaaS space are the ones with a deep and wide understanding of the competitive landscape. An experienced B2B PR agency brings an informed third party perspective to identify where market gaps and needs exist, and how your particular solution can fill that gap. As an agency, these PR professionals have an acute awareness of industry competitors’ voices and most sought-after media outlets. The agency can lock in on your company’s niche, cultivate creative solutions to bring the organization’s message to the market, and understand the media landscape in order to capitalize on what storylines are driving coverage.

Finding SaaS Providers’ Niche

The first responsibility of any PR agency working with a new SaaS client is to determine what differentiates their client’s product from the competition. As the client, you have expert knowledge of everything your product has to offer, but may be challenged to find that one angle that makes you unique. For example, is the solution a scalable, cost-effective offering that enables organizations to deploy it quickly? Or does the technology excel by delivering top-level security automated backup to facilitate easier user management?

Whatever the case may be, in order to secure media coverage in the desired tech-media outlets, PR organizations must hone in on what makes that SaaS provider’s technology noteworthy. Once this differentiating factor is identified, the next step is to come up with creative tactics to highlight the benefits of this technology to intended prospects.

Cultivating Creative PR Solutions

Given the SaaS marketplace is so crowded, core PR components of strategic news announcements, conducting media outreach, and authoring thought leadership contributed pieces hold value, but there is more that needs to be done. As such, it’s crucial to experiment and be as creative as possible to create the most engaging content.

One potential alternative solution is hosting webinars. Webinars enable SaaS organizations to bring their message directly to digital audiences. It’s a strong engagement tool that can be leveraged across social channels for multiple months and on your website after the live premiere, initially as gated content and then for open viewing. Inviting key members of the press to attend is a great way to cultivate relationships with reporters as well.

Creating testimonials of past customer success stories is another way to demonstrate how SaaS providers’ technologies drive key wins. These can take different forms – videos, print/digital case studies, or even a dedicated page on the organization’s website – but the goal should always be the same: draw attention to how your SaaS solutions have succeeded in the past and what made them successful.

Finally, social media is a critically important tool that can not only promote how SaaS providers’ solutions work but also serve as another way to engage with reporters and news outlets by sharing past coverage pieces that are informative, engaging, and well-written primers on topics that matter most to the SaaS organization and their customers.

Capitalize on the Media Landscape Momentum

“Newsjacking” larger PR stories with relevant SaaS messaging is also crucial to driving media coverage. In fact, the most successful SaaS PR pitches often leverage stories or trends happening in specific industries related to how the as-a-Service model meets organizations’ pain points.

For example, when COVID-19 hit, government agencies were forced to reexamine how they work in an unfamiliar setting while school systems and students had to quickly adapt to remote learning. These rapid shifts demanded new technologies for workers and students to succeed that could be deployed quickly and cost-effectively. Both situations drove significant media coverage in the early months of the pandemic.

Leaning into the stories that are resonating most with the media at a given time enables technology providers to emphasize trends they’ve seen work best for their customers and contribute to meaningful conversations. Newsjacking is where you should especially lean on a PR agency’s expertise. While your company may have subject matter experts in technology, think of your PR agency as your subject matter expert of the media landscape.

How to Choose the Right PR Agency Partner

For SaaS providers that are feeling overwhelmed when it comes to dealing with the media, PR agencies like Bluetext can serve as a valuable resource. But these technology organizations should be wary of who they enlist as a partner.

SaaS organizations should be sure to ask for agencies’ past client work and case studies. Feel free to ask questions that test the agency’s knowledge of the SaaS space. You want to be confident that your PR agency partner features individuals who have successfully worked in this industry previously.

To drive the most success with PR agencies, it is essential that SaaS providers feel they are incapable and knowledgeable hands. Embarking on partnership with an organization you do not trust will simply lead you back to where you started: unsure how to drive media coverage that features your product.

Want to know more about Bluetext’s past success with SaaS PR clients? Get in touch with us.