The COVID pandemic has put a pause on many personal and business practices, with one stand-out exception. In the midst of COVID, digital transformation hasn’t slowed; instead, it’s actively accelerated as we try to keep up with today’s digital customers. “Digital transformation” has become a powerful buzz-word that has executives signing checks left and right. Many companies are investing heavily in digital, and while these investments continue to grow, the expected results often fail to materialize. But why? Technology and unsuccessful efforts to scale are often the first things we look to blame, but the real issue may be more deeply rooted.
Digital Transformation Requires a Culture Shift
In order to successfully execute a digital transformation, change must be driven from the top down. Beginning with management, the company as a whole must not only understand the goals and reasons for changing, but also the urgency for doing so to successfully prepare for a more digital future.
Companies are getting 50% more business and leads online than ever before, and this number will only continue to grow. To capture this ever-expanding market, it’s important to understand that the tactics and processes that got you to this point need to be an ongoing initiative. Digital transformation is often not one and done, it will not be sustainable without the future introduction of more digital practices.
How Can You Avoid Digital Transformation Failure?
You can start by making sure your team is on the same page regarding what tactics and strategies will make your business successful in the digital age. One method many companies are using to enter the digital space is through digital briefing centers and virtual events. Engaging the entire leadership team as well as your customers in the virtual space is a great way to lead a digital transformation in a world where fewer interactions are in person. Digital briefing centers also have the ability to be available at any time of day, allowing prospects to access your content at their convenience, not yours.
In today’s virtual world, differentiation through digital engagement is critical. Take a look at Bluetext’s work in the Digital Briefing Center space and find out how you can recreate the in-person experience.