In an effort to rally its thousands of sales and customer facing teams at its Global Sales Conference in Dallas in April 2014, CSC turned to Bluetext to conceptualize and deliver a brand launch video and interactive experience around the key technology conversations that the company is focused on for the year ahead. The concepts of partnership and innovation, based on CSC’s decades of experience, came to life in an effort to position the company for the next wave of technology trends facing enterprises across the globe.

Bluetext built a storyboard concept around the “Road to Next-Gen IT”, and designed animated illustrations weaved throughout the video to most effectively tell the story. Now Bluetext is working on a virtual briefing center where CSC’s clients and entire ecosystem can come to learn more about these key technology conversations, set to launch in the next few months.

“Your focus, partnership and can-do attitude allowed us to deliver a complex world-class project in record time. Your ability to co-imagine and co-create with us is appreciated and valued greatly.”

Director of Global Brand & Digital Marketing
CSC

There probably isn’t a week that goes by when you don’t come across – on television or radio, in print, online or via social media – a research survey on a consumer or business topic. What factors lead a survey to pique the interest of reporters, analysts and social media influencers? Why do some surveys resonate with everyday consumers or workers, while others flounder and quickly fade into obscurity?

Surveys are conducted not just to generate external attention, but also to guide internal decision-making. To ensure your research survey is constructed, managed and communicated most effectively, below are 9 strategies to consider.

Ensure survey is not duplicative

Surveys are an effective tool to gain market intelligence and generate attention from key press outlets and influencers. As such, it is very likely that competitors and others in your space have conducted research that touches on similar themes. If you are building a survey designed for external consumption, scan competitor news sections to see surveys they have released, and conduct more expansive searches on anything that might resemble your survey.

If others have touched on your survey theme, it doesn’t mean you need to avoid it. Instead, develop angles not previously covered and, most importantly, understand when competitors put out annual surveys so you are not conflicting with that timing. If two surveys come out that are similar in theme but have different results, reporters will question the viability of both and may choose to avoid covering the data altogether.

Aim for contrarian results

Surveys that tend to be widely reported and viral are ones where the results buck conventional wisdom. The satirical publication The Onion once ran the headline, “Poll finds majority of Americans have never met William Dafoe.” The faux poll headline pokes fun at real surveys that come up with unsurprising results. And while this is headline news for The Onion, predictable survey outcomes are a death knell for generating survey coverage.

Generate questions that you believe might lead to unexpected answers, because results that counter expectations will prove most interesting to the market because you are telling them something they don’t know, not simply reinforcing their previously held assumptions.

Ensure data will have external and internal value

From time to time, I’m brought into a survey process near completion, and find that many of the questions have been designed for the company to gain useful intelligence for internal purposes. This could be research for a pending product launch or a company pushing into a new market. Often, the questions are suitable for internal intelligence, but rather useless for externalizing the data. This is due to the fact that the questions don’t follow a cohesive theme and are too scattered to assemble into a strong media story, lack the necessary filtering to break up results in a meaningful way, or lead to answers that are just plain boring. This is a wasted opportunity; research surveys are not cheap, and that means you want to squeeze every possible ounce of internal and external value out of it. You can’t go back and add something after the survey is complete, so take the time to think about questions and answers that can serve multiple objectives from day one.

Use surveys to support product/service launches

Contrarian and compelling results are great, but if they undermine business objectives the survey is rendered useless. For example, let’s say your company is in the process of developing or launching a new Cloud-based mobile videoconferencing solution for small businesses and want to conduct a survey showing that the small business market is demanding this type of product. Be sure to have enough knowledge of the market to surmise whether it is ready for the solution, because if survey results come back and are underwhelming, you will likely not want to externalize that data.

A better way to approach this scenario is to flip the questions and focus on what this market is looking for in a mobile videoconferencing solution from a price, features, and functionality perspective. This strategy not only generates less threatening results, but also provides valuable intelligence to ensure your product matches what the market is looking for.

For survey questions, KISS (Keep it simple, stupid)

A key objective of a survey is to generate deep, meaningful results. That said, the more complex the Q&A, the more difficult it can be to communicate survey results to the media. For example, let’s say you ask the following question: “One-third of executives who have been in their position more than five years have strong compliance measures in place.” These results are a tough sell because they introduce multiple data points and filtering into a single response, and it is unclear if this filtering even has any added significance. Develop questions that will generate clean, easy to consume data points that a reporter, analyst, business decision maker or the lay consumer can relate to.

Make data more ‘consumable’ with infographics

While there will always be an audience receptive to deep, granular survey data, most individuals do not have the time or wherewithal to sift through pages of text and numbers – no matter how compelling the results are. Instead, marketers are seeing better traction when the data is presented through engaging, visual infographics. Images and videos are used ‘tell a story’ through the data that can be consumed quickly and easily. Infographics also allow organizations to imprint their brand look and feel with the data, and direct audiences visually to data points that you feel are most significant or beneficial to broader story.

Go one step further with ‘snackable’ graphics

In the era of social media, even some larger visuals are not optimal for the condensed content formats of Twitter, Facebook, LinkedIn and Vine. To ensure that survey data can be easily communicated via social channels, create ‘snackable’ or ‘bite-sized’ graphics that are scaled down to a more shareable format. These graphics are sized to remove the extra step for consumers of the graphic to have to click on a lick or navigate to the full-sized graphic.

Use survey results to anchor thought leadership

Sure, many organizations conducting a survey might build a white paper or report around the date and put out a press release, but this leaves several other opportunities on the table. Don’t be the organization that spends $50,000 on a survey, has the results come in, and only then asks what they are going to do with the data.

If the results tell a strong story, extend the life of the results by building content around the data, such as byline articles that can be placed in target publications, webinars, conference speaker entries, and slideshare.

Create a home for your survey

Depending on budget and ultimate objectives, there is value in creating a digital home for your survey to live at for an indefinite period of time. If the survey is unique enough in nature, it is not uncommon for the data to be cited by press, analysts, and even other companies for weeks and months after the survey is released. If organic search leads individuals to a landing page that is dynamically updated with complementary and current information – rather than routing searchers to a dated, static press release – the benefits of the survey can have a long shelf life.

This digital home can include other types of content referenced in this column, such as infographics, white papers, byline articles and videos that support the data or relate to it.

– See more at: http://www.agencypost.com/9-pr-and-digital-marketing-strategies-to-promote-a-marketing-survey/#sthash.E4HMxGxi.dpuf

The federal, state and local government markets are large and attractive targets of opportunity for technology companies. Because of our location and experience in the public sector supporting the most recognized brands in global technology, Bluetext is frequently asked to develop innovative marketing campaigns to help companies throughout Silicon Valley drive visibility for their brand and demand for their products and services across the public sector market. This can range from a dedicated microsite to traditional public relations and everything in between – including content marketing, social media and, of course, advertising – all integrated to help our clients succeed in an increasingly digital environment.

The challenge for companies seeking to expand from the commercial sector to government market is that agencies speak a different language, have an entirely unique buying cycle and process, and are motivated by different needs and priorities than private sector enterprise companies. For those who don’t recognize this and fail to develop their campaigns with that in mind, their efforts will feel as if they fell on deaf ears when the reality is that you are just speaking the wrong language. Here are some of the rules to keep in mind for the public sector audiences:

1) Think mission goals over ROI. Agencies are driven by legislative mandates and regulatory requirements, and that’s how officials get promoted and move up the chain.

2) Budget savings are important, but don’t talk about how your solution can reduce headcount. No one wants to put their jobs at risk. Talk about how agencies can cut costs and reallocate resources to where they are needed most.

3) Dedicated Government messaging that is clear and easy to find is essential. Agency decision-makers will not sort through corporate messaging to discern what might be important to them. If they can’t find it quickly, they will stop looking.

4) Easy-to-find government specific landing pages are a must. If decision makers don’t quickly find information that is directly relevant to them, they will move on to a competitor’s website. We all too often find government subpages buried deep into a site, and masked with an all too obvious government façade that will only serve to completely negate the hard work of your sales and field marketing teams dedicated to this market.

5) Social media should not be an afterthought in terms of dedicated content. We always recommend government-specific social media handles. Decision makers won’t sort through a dozen tweets about issues unrelated to the government to find the one that is. It is better to have low volume but a dedicated channel.

6) Customer case studies are important. No government official wants to be the beta tester of a new solution. They want to know how it’s been successfully used by other agencies – and there is no better way to tell that story than through the lens of their peers.

7) Highlight your government success stories. Government officials don’t get much recognition for a job well done, and they have strict rules about promoting themselves. But that doesn’t mean that you can’t tell their story, making them look good in the process.

8) The government audience cuts across all demographics. Personas are hard to create because they can be so different in age, how they get their information, what they read and their comfort level with new technologies. While the existing demos trend to the older side and rely on trade publications, agencies are aggressively recruiting in the younger demos who digest most of their content through social media. There is no ‘one-size-fits-all.”

9) Get involved in the community. If you are just getting started and don’t have case studies, getting involved in the community is important. Carpet baggers don’t succeed selling to the Federal government. It takes a dedicated, focused effort and commitment to the community.

10) It is not just Washington. Federal procurement teams and decision-makers are across the country – from U.S Central Command at MacDill AFB in Florida to San Diego to military bases in between, customers are everywhere and need to be messaged to appropriately. Knowing where the influencers are is often half the battle.

11) And a free bonus for listening – while so many brands are focused on the government buyer themselves – they ignore the contracting community around them. The mammoth defense contractors and systems integrators that surround the beltway can walk you down the red carpet into every agency in Washington – if only you spoke their language…

The Bluetext team has been working with Adobe and its public sector marketing and communications efforts for 15 years. One of the more fun events that we help support is the annual Adobe Digital Government Assembly (ADGA), an all-day gathering of government IT and marketing executives held here in Washington.

It’s been an especially long and brutal winter this year in Washington, so Bluetext wanted to do something different to help drive interest in this year’s ADGA. So we commandeered an ice cream truck, wrapped it in Adobe messaging around ADGA, loaded it up with hot chocolate, and spent three days driving around government office buildings here in the Nation’s Capital. Adobe wanted to both thank government workers for all their hard work, and attract attention to its annual gathering.

Bluetext leveraged social media to let agencies know when we would be coming by their buildings, and promoted the hot chocolate truck heavily in the days beforehand. The outreach was so successful that several reporters noticed the Twitter traffic and filed their own articles on the Adobe truck. On the day of ADGA, we parked the truck in front of the hotel venue starting at 7:30 in the morning, welcoming the attendees to the event.

Prior to the event, we also used social media to set hashtags and topics for ADGA so that those attending could participate in some of the immediate feedback. During the event, we live-Tweeted the highlights of the various speakers, and helped drive engagement. As a result, we had dozens of twitter-followers engaging in a real-time conversation about the presentations and discussions. Traffic was high enough to be a trending topic during the morning sessions!

Bluetext also reached out aggressively to traditional media and government trade publications to ensure that they would write about the trends and new technologies being applied to government missions. Those efforts paid off with coverage in Federal Computer Week and other news outlets.

Bluetext’s efforts supporting Adobe’s annual gathering shows how digital, traditional and guerrilla activities can all play together to drive awareness, attendance and coverage, while offering a fun way to thank customers for their work.

It certainly feels as if a traditional approach to media relations is on a downward slide to oblivion. With so many ways to connect directly with prospects, customers, and influencers, many companies are questioning the investment in old-school earned media. Even social media-based PR has become pervasive enough to feel ‘traditional’ to some degree. And with sponsored content, native advertising and pay-for-play by-lines gaining in popularity, it’s understandable that many marketers are becoming more deliberate in figuring out how to best structure a long-term public relations campaign. But as we like to tell our clients, while digital strategies are an essential part of the marketing mix, traditional media outreach is still important. Here are five common myths about public relations in the year 2014 that are worth examining:

1)      Traditional PR is becoming irrelevant. This is a very tempting myth to buy into because fewer publications are thriving; and because fewer reporters are employed by those publications, it calls into question readership and impact. We continue to see layoffs across the media landscape, and some trade pubs have closed their doors. Print readership is way down, but many of these publications have maintained or upped their commitment to digital content. All of this is not necessarily an indictment of earned media as much as it is the “printed form” of earned media, which we still feel provides tangible validation of a company’s products or services, and enables thought leaders to shape conversations. An independent analysis from a credible publication will always be taken more seriously than your own marketing. In addition, the search engines continue to value original “good” content from news outlets over sponsored articles.

2)     Sponsored content is just as good as earned media. It is true that target audiences are looking for good content, regardless of where it is published and by whom. Still, editors are struggling to incorporate sponsored content into their online publications. They know it’s a nice revenue stream, but they are still hesitant to do anything that might confuse their readers by making native advertising look too much like their own writing. As a result, it often is marked with their own version of a scarlet A—clearly denoting it as a paid placement.

3)     Get a good article placed, and everyone will see it. It wasn’t that long ago that a print publication would get passed around an office so that actual readership might be many times the circulation. Those days are long gone, and many trade pubs have shifted to online only. That means that the likelihood that an individual print article will be seen and viewed by the right audience is falling. Instead, today’s media currency is sharing through social channels as well as direct outreach. We tell our clients to aggressively market their earned media placements as much as possible, and every good PR program needs to have a solid social media strategy. That increases the chance that prospects see the article as you can’t just assume that the target audiences you want to see the content will stumble across it organically. In addition, the search engines and social media algorithms put a premium on those that get shared the most, guaranteeing that the article will come up high in search results and in social feeds.

4)     You can’t connect media coverage with leads and sales. Marketing and sales teams struggle to show a direct connection between media coverage and new sales leads. At Bluetext, we think that you can make that connection and show the value of media outreach, and that any smart PR program will have those types of metrics integrated into their campaigns based on tying media coverage to business objectives. There are effective methods to drive readers to landing pages and microsites, where re-targeting and other lead generation connections can be made and measured. The key is being smart about the tools you use and the results you are looking for.

5)     Traditional PR is slowly but surely going the way of the dinosaurs. This myth is probably closest to some version of reality, depending on how one defines ‘traditional.’  As I said earlier, print as a PR medium is declining, but there are still news sources for which media coverage can have impact. At the end of the day, good content is good content, no matter where it is published. Getting that good content to the right audiences means using all of the platforms—traditional and digital. No one can afford to put all of their eggs in one basket anymore. Campaigns must be integrated and coordinated for maximum impact.

With so much value and change coming out of organic Search Engine Optimization it is easy to make a mistake. We’ve made a presentation of the top 10 mistakes you should try to avoid when working on your SEO campaigns.

From the second we wake up until the moment we fall asleep – our time and attention is dispersed across multiple screens, devices and media channels – this mass audience attention deficit disorder is further exacerbated by the fact that our primary screen of interest seems to change by the minute.

Lee Rainie of the Pew Internet and American Life Project summed up this phenomenon best, calling it “a constant state of partial attention”.  So for marketers – this begs the question: How are you going to get my attention – and more importantly – get me to take action?

Roy H. Williams, author and lifelong student of humanity, wrote in his “Wizard of Ads” Trilogy that marketers typically assume that their audience is seeing and hearing their ads – yet rarely is this the truth. In reality the sheer volume of advertising that gushes toward the mind is like a fire hose aimed at a teacup – there simply too much coming at us to contain. Most of the information aimed at our brains is deflected, spilled or lost. And at the end of the day, precious little is actually retained.

As technology continues to drive how we communicate – it is also forcing marketers to innovate and embrace the powerful role that technology can play in driving demand above the funnel through brand engagement – or get crushed by their peers who have already adapted their strategies to stay one step ahead of an audience dispersed across an increasingly digital media landscape.

Roy Williams quipped that your audience will only ultimately recall an experience it was actively engaged in. So for your marketing to be truly effective, the audience must be a participant in it. The one tool Roy didn’t have access to when he wrote those words was digital marketing – for now anyway, and with the right agency partner – the easy button for today’s marketer to catch and actively engage his or her audience as they move ever so swiftly through their multi-screen lives.

We love pushing the envelope with our clients who understand the only way to stay visible – and relevant – is to continue to engage their audience in bold and innovative ways that gets them to stop and pay attention to their message. I have embedded a few examples of that which I am hopeful will get you to do the same.

By now, you may be one of the more than 13 million YouTube visitors who have viewed the clever, genuine yet very purposeful Xmas Jammies video, or saw it on any number of major broadcast outlets that picked it up. For marketing, creative, and PR professionals, viral videos can be maddeningly elusive. There are some characteristics universal to viral videos, but just as many that fall In the excerpt above, he discusses the technical problems with the federal health anthem insurance marketplace website and what his administration is doing to help consumers get enrolled in an anthem insurance plan. outside the blueprint as well.

In my latest article for PR Week “The Hub,” I take a look at some reasons why Xmas Jammies took off, and what digital marketers can learn from its success.

from Jason Siegel