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Whether it is your portfolio of products, services or solutions, most marketing executives and branding professionals are well acquainted with the concept of brand architecture. They may be less familiar, however, with the related concept of naming architecture. While the two approaches are similar, there are significant differences in both purpose and process.

At its core, a naming system or naming architecture is created to simplify navigation of a suite of products, services or solutions, usually created via clear and concise names. It is important to create names that have SEO considerations in them from both a long tail and short tail perspective. In practice, a smart scalable naming systems enables a company or organization to guide the naming of its capabilities and offerings so that customers can readily understand what is being offered. You want these names to be accessible in the following three core components:

• Accessible to customers
• Accessible to search engine spiders
• Accessible in all markets you hope to target

Organizations most frequently need to develop a naming architecture or naming system when they are a startup or newly formed division or have merged with another organization and need to clearly present a new or combined set of products, solutions, capabilities and offerings. It is also required when an existing portfolio has become so inconsistent or burdened with proprietary names that it is too complex to comprehend or navigate.

A good naming hierarchy is useful when organizations can create a new offering and the naming of it is swift, painless, and builds on top of the naming system of its current offerings in market.

While developing a naming architecture may involve creating new names, it’s actually more critical to focus on creating consistent naming criteria, hierarchies, and constructs. In fact, this process often results in streamlining the number of proprietary names in a portfolio.

Here are four critical steps to creating and/or simplifying a naming system or naming architecture:

Model Your Portfolio

Analyze your current product suite as a starting point for understanding the naming challenges being faced and identifying opportunities for simplifying things.

No two companies are exactly alike, and no single architecture model fits all. This auditing process provides the framework for restructuring the portfolio and determining where different types of names fit.

For example, when WellNet needed to simplify their complex and evolving portfolio we helped them develop a framework by first organizing offerings into four broad categories: Health, Engage, Prescribe, and Advise. This enabled WellNet to offer a clear, comprehensive integrated solution to the market to achieve their growth goals.

Define Criteria For Naming

After analyzing the current suite of names, the next step is to determine the criteria for selecting the right types of names. When are generic or descriptive names most effective? When are suggestive names — names that evoke an offering’s purpose or benefits — more appropriate? When should you consider using arbitrary or made up names instead, given that these, while distinctive, are less meaningful?

For example, Inspirata. When entrepreneur Satish Sanan (who sold his previous enterprises for close to $1Billion) needed a branding firm to bring his new cancer diagnostics venture to market, he turned to Bluetext. Working with his extended management team, Bluetext created the name, messaging, brand, logo, visual identity, responsive website, family of videos, and process infographic to most effectively share with their target audience the impact of their solution. The name Inspirata was rooted in two key words. Inspired Data. Part of Satish’s vision was to inspire the medical industry of what’s possible when we curate, manage, and analyze big data using advanced technologies and methodologies. For Inspirata, SEO was not a focus out of the gate. Their business focuses on executive relationships with the world’s leading cancer centers. Capturing business opportunities through Google and other search engines was not a KPI thus he wanted a name that engaged and inspired their customers / partners as they build out their full vision.

Naming Frameworks

Once the naming system criteria have been determined, the next step is to rationalize how the names will fit together within the suite of products. This step has two parts. First, one needs to determine the overall structure and hierarchy of names. Next, one needs to create consistent naming constructs. Here you consider the individual parts of a name. Typically, a naming construct will include a masterbrand, a specific product name (based on the naming selection criteria), and a descriptor. It may also, in certain cases, include a modifier that indicates the audience or specific area of solution for this offering.

For example, for our client Sourcefire you will see how we helped drive a smart scalable system for their products naming them as firePOWER, fireSIGHT, fireAMP, and fireCLOUD. This product naming system replaced naming from acquired brands like Clam AV, Snort, and Razorback.

Internal governance

With all of these systems in place, it is critical to ensure the naming architecture will endure the test of time. This is accomplished by developing internal governance procedures, future naming frameworks, style guidelines, and other tools to aid decision-making and compliance. You want to make sure that moving forward, everyone involved follows the same process and guidelines when it comes to naming.

At the end of the day, the key goal is accessibility, clarity and consistency. By developing an effective and enduring naming architecture, a product portfolio becomes more understandable for customers, while reducing the cost and complexity of creating and managing names as a unique process each time.

Have a naming challenge, we would love to chat with you about it.  Contact us.

Earlier this year we began working with the developer of a product called NetWatcher which is designed to provide SMBs the same level of IT security as usually afforded only by large enterprises.

Last week we launched the company at the MSP World Conference in Las Vegas where our team was onsite to support the company with a great booth where we were able to demo the product to over 100 Managed Service Providers who can leverage NetWatcher to drive new revenue streams with their customers.

In advance of the company we launched a new website designed to help customers and MSPs understand the benefits of the solution to their organizations.

During the awards portion of the conference, NetWatcher was honored with the “Best in Show” award for its innovative and promising solution designed specifically to address the security needs of small and medium-size businesses (SMBs). NetWatcher works to immediately alert SMBs when customer or employee data is at risk. For example, weak passwords, unsecure assets, unsafe employee behavior, and outdated software are all things that require continuous monitoring to defend against cyber-attacks.

Despite the constant threat of attack towards SMBs, many companies still lack sufficient protection to thwart off cyber criminals. Check out the top five vulnerabilities that are often overlooked by SMBs.

Congrats to our client Scott Suhy and the entire NetWatcher team. Keep an eye out for much more to come in the coming months from this promising company that is addressing a major need in the market which is currently underserved.

To learn more about how Bluetext can help you be best in show, too, click here:

This goes to the heart of every company’s SEO strategy. The clues come in a patent filing for something called an “implied link.” Before I explain why this is important, let’s first take a trip back to the early days of SEO and link-building.

Early on, Google would evaluate where a site ranks for any given search by looking at how many other sites were linking back to that page. If you were a valuable site, visitors would link to you in order to share that with their audience or to cite you as a good resource. That type of analysis would seem like an obvious way to measure the quality of the site.

But SEO gurus are always trying to stay one step ahead, and once link-farms and other shady techniques for creating myriads of back-links became prevalent, Google recognized that there’s no way to verify whether a link was added because a user genuinely likes the content or whether the link was paid for. The quality of a link can be corrupted through a wide variety of Black Hat tricks, and thus the value of all links came into question.

And while Google has updated its algorithms on numerous occasions over the years, that doesn’t mean that links aren’t still valuable for SEO. They are just much less valuable than they once were. Google is now much more selective about the quality of the site that is doing the linking. The New York Times continues to be the gold standard for the most valuable links.

But what if a publication like the Times mentions a brand or its product without a hyperlink? Shouldn’t that carry some weight, even though it doesn’t include a url?

That’s where Google’s patent comes into play. SEO insiders believe that the patent is related to last year’s Panda update, and that it describes a method for analyzing the value of “implied links,” that is, mentions on prominent sites without a link.

Let’s say the Times mentions in an article the website of NewCo as a great resource for a particular topic, but doesn’t include a link to NewCo’s website. Previously, there really wasn’t a measurable way for NewCo to benefit from that quality mention. With implied links, Google sees the mention in the Times article and factors that into its search ranking.

Implied links are also used as a sort of quality control tool for back-links in order to identify those that are most likely the result of Black Hat tricks. For example, if Google sees numerous incoming links from sites of questionable quality, it might search for implied links and find that no one is talking about that brand across the internet. Google looks at that evidence from the implied links to determine if the back-links are real and adjusts the rankings accordingly.

Here are four tips for adapting to Google’s focus on implied links:
• Don’t abandon your link-building strategy. Earned links are still effective when they come from valued sites. The most valuable links will still be for relevant, unique content.
• Brand reputation is key. When asking for mentions on other sites, try to have them use your brand name as much as possible. The same is true when you are posting on other sites. Use your brand name. Do the same in descriptive fields such as bios at the bottom of contributed content.
• Engage your audiences in conversation. Similar to word-of-mouth marketing, the more your brand name is being mentioned, even without links, the more it will benefit your SEO. Encourage that conversation as much as you can.
• Be creative and flexible. Google is always evolving its search engine algorithms. It’s difficult, but not impossible, to predict how they may change over the next year, or how effective today’s best practices will be tomorrow if you know how to follow the clues.

Spider Chart, Spider Chart,
Visualizes whatever a spider can
Spins a chart, any size,
Catches insights just like flies
Look Out!
Here comes the Spider Chart

A spider chart plots the values of each category along a separate axis that starts in the center of the chart and ends on the outer ring. These charts are great ways of visualizing the strengths and weaknesses of your current or future state website user experience. At Bluetext we have a deep focus on the science of user experience. After all, when you design and build sites for Fortune 500 companies, every fraction of a percent counts.

Bluetext likes to help visualize the various states of our analysis in spider graphs.

Competitive Analysis Visualization Through Spider Graphs

In today’s fast moving digital marketing world it’s critical to be a watchful eye for our clients to ensure they have a competitive advantage. A real time pulse and visualization of where they fall in the competitive marketplace can be very valuable. The below sample spidergraph can show a marketing leader where they stack in many categories. They can review these sequentially chronologically to see how they are progressing and ensure they have the best opportunity to capture and convert users across their desired journeys to achieve the key performance indicators the site is measured against.

SEO and Landing Page Optimization Visualization Through Spider Graphs

If you really want to impress during a presentation, this is the chart for you. It allows you to display multivariate data easily while also impressing with the visual appeal of its radar shape. Check out the chart above which shows SEO traffic by landing page. This Spider Chart stylishly displays SEO traffic for each series of pages in a specific time frame. This kind chart allows you to easily see real SEO traffic rather than just keyword ranking reports like those  from Google Analytics. At the end of the day, the quality and amount of traffic matters more than just keyword ranking. translations The Spider Chart can be used to hold the attention of your audience as you explain the insights you’ve discovered in a way which won’t scare them off.

These charts are just the tip of the data visualization iceberg. Talk to us at Bluetext about your story, brand, or data visualization needs.

Brand Strategy.  Brand Presentation.  Brand Delivery.  Bluetext.

Ok all you Thornton Mellon fanatics, the stats are in and the truth must be told. Some interesting data points I hope you all reflect on as you gear up for going back to school.

DATA POINT NUMBER ONE – DEDICATED TO OUR FAVORITE TEACHER SAM KINISON
The mobile revolution is complete. Smartphones account for more than half of searches in 10 countries—including the U.S. and Japan—according to Google, which didn’t release exact percentages or a full list of countries.

Why this is important?

Is every aspect of your digital infrastructure optimized for mobile?

You shouldn’t just stack your desktop elements. You should think through the human factors of mobile design and what your users truly want in the palm of their hand on first visit. Mobile first should be in the DNA of your marketing organization.

DATA POINT NUMBER TWO: THE TRIPLE LINDY OF DATA POINTS

60% of B2B marketers use web traffic to measure success instead of using sales lead quality or social media sharing.

Why this is important?

Success comes down to the key performance indicator and the analytics that you can generate. It’s much easier to track performance and measure return on investment with reliable website traffic data. Great data gives you a clear picture of an online campaign’s viability, but traffic isn’t your only solution. This stat also shows the immaturity of marketing measurement in the majority of organizations and the need for more in-depth data and analysis. If you can ramp up your content marketing analytics in 2015, you’ll be leaps ahead of your competitors.

DATA POINT NUMBER THREE: EMAIL GETS NO RESPECT

63% of consumers prefer to be contacted by email

A new study by Adobe claims that marketers are failing to engage ‘email addicts.’

While 63% say they prefer to be contacted by email, only 20% favor direct mail, 6% social media, 5% the brand’s mobile app, 4% text message and 2% phone.

Why this is important?

Surprisingly, this shows that email campaigns are favored way above even the second most-preferred form of contact from brands, suggesting that email marketing should still be high on every digital marketer’s agenda.

In the crowded and highly-competitive government market, how do you differentiate your brand from your competitors?

While you’re thinking about how to stand out from the crowd, download a poster from our Adult Coloring Book that you can bring to life, and let Bluetext solve your bigger marketing challenges.

Click here to download our free Adult Coloring Book!

Last week some very interesting data came out of Parse.ly, an analytics firm which collects data for 400 digital publishers including Conde Nast, Reuters, Mashable, and The Atlantic. The headline is that, as of June 2015, Facebook is driving more traffic to websites than Google’s sites including google.com and Google News.

HUH you ask? How is that possible? Google is the king of referral traffic, right? It is all about search engine optimization.

Not so fast. The data points to some recent shifts in how Facebook focuses on driving content to its site, and validates the fact that this is not some random stat that will course correct. The trend line has actually been going this way since 2012.

So as a marketer, what are you to do? Well, don’t ring the alarm bells too quickly. Search engine optimization is still critical for success and needs to be a big part of your marketing mix. But don’t ignore Facebook and write it off as a nice place for consumers to share pictures with friends. That is an uneducated and naïve viewpoint and one that is clearly not valid based on these numbers.

I think it is safe to say that Facebook is just getting started, and optimizing your content to play off the Facebook algorithms, as much as that is possible, is a very smart approach. Some of the concepts that we continuously share with clients include:

• Make your Content snackable and consumable
• Encourage social sharing
• Create conversation and dialogue
• Be unique, relevant, or different, but never be boring

How is your organization optimizing social content? Are you seeing an uptick in conversations due to your efforts or are you just scratching the surface?

Bluetext was one of the first agencies to sound the alarm for mobile-optimized websites after Google tweaked its search algorithm in late April. Dubbed “MobileGeddon” by SEO experts, Google announced that it would now reward mobile-friendly sites in search results that were coming from mobile devices. The only question in the minds of search marketers was how much of an impact this would have, or whether it was more of a bluff.

The results are in, and this was no bluff! According to a survey by Moovweb, having a mobile-friendly site is absolutely essential in the SEO competition for search result rankings. Moovweb tracked more than 1000 important keywords across a range of industries over a six-week period to see if Google was serious. Here is a snapshot of the results:

• 83 percent of the key words returned a mobile-friendly website as the top result.
• In 81 percent of the cases, the top three rankings went to mobile-friendly sites.
• When looking at all 10 of the search results that make up the first page of a Google search, 77 percent were mobile-friendly.

In other words, if you aren’t mobile-optimized, the odds of landing towards the top of a search, or even at the bottom of the first page, are very low. And for any company that relies on search to drive leads, conversions or outright sales, that can be very costly. According to recent report on CNN Money, the fall from the top can be precipitous:

• The top spot on a search result receives 20-to-30 percent of the page’s clicks;
• Spots number two and three produce five-to-10 percent of the page’s clicks;
• Any results below the fold attract less than one percent of the clicks;
• If you’re on the second page or lower, your clicks from search will be negligible.

The survey results can be interpreted as the glass being half full and as the glass being half empty. It’s impressive that such a high percentage of results returned mobile-friendly sites, demonstrating that companies with a lot at stake were able to quickly meet the Google requirements. That might be partly explained by Google’s early warning to the market that it was making this change—a heads up that Google has rarely given previously when it comes to search algorithm revisions.

On the other hand, who are the companies that show up in the 17 percent of the top results where sites are not mobile-friendly? The survey doesn’t say, but those brands may not be there for long. As the impact of the algorithm changes continues to be felt, those numbers will all climb towards 100 percent.

What’s interesting about the results when broken down by industry is that some sectors are more advanced than others, at least based on this survey. For example, retail has the highest percentage of mobile-friendly sites ranked in the number one spot for the keywords that Moovweb reviewed. That makes sense, as retailers have been early adapters in the mobile commerce world where the competitive stakes are so high. Close behind are healthcare, insurance and travel and hospitality.

Lagging far behind are the education and transportation verticals. These markets may simply not be as competitive in terms of SEO and are behind on the “mobile maturity” curve. Yet, as the use of mobile devices increases and search engine results become more important and more competitive in these lagging markets, organizations without a mobile-optimized platform will be left behind.

Here’s the bottom line: MobileGeddon is real, and the effects are being seen as well as felt. Even small changes to Google’s search engine algorithm can have a huge impact on a brand. The CNN Money report cites one company that had to lay off 10 percent of its work force because of its slide down the search result pages. Mobile matters, and that will only become more apparent over time.

If Jon Favreau’s character in Swingers met sponsored content at a bar a few years back and snagged its phone number, he might pin the number up on his calendar, but he would never call her. Ever. Because sponsored content lacked brains, beauty and charm.

But sponsored content – and content marketing in general for that matter – has come a long way from its origins as glorified and often ineffective native advertising. Today, Vince Vaughn’s character would take a look at sponsored content, hop up on the table, swing his shirt around and yell, “You know what big boy? You’re grown up. Cuz you’re growns up and you’re growns up and your growns up!”

While Vaughn’s sentiments will have once again obliterated the English language, his point would be well taken. Sponsored content has “growns up.” Publishers are taking sponsored content very seriously because it has become key to their financial lifeblood. Desperation leads to innovation, and experimentation – all good news for brands reluctant to part with traditional advertising dollars but that increasingly view mature sponsored content opportunities as a way to reach and influence target audiences.

In a recent interview, AOL Inc. CMO Allie Kline reaffirmed its view that content marketing is not advertising. While some of the campaigns she references stretch the limits of how we define content marketing, that is kind of the point; the definition is changing as the data, distribution and content becomes more sophisticated.

Sponsored content is one component of content marketing. Sometimes it is easily identifiable, while in other cases the sponsored content is cloaked within traditional editorial content. The latter development is a testament to the fact that display ads and other overt forms of online advertising are falling out of favor, and brands increasingly seek a way to have their content woven into earned editorial content, where it is less obvious to the reader, viewer, listener that the content is in fact “sponsored.” When was the last time you clicked on a banner ad? For me, it only happens when the web page I’m viewing shifts unexpectedly at the last second and causes me to click on an ad rather than the editorial content I actually wanted to read.

In our work with clients, we’ve been increasingly evaluating and making recommendations on sponsored content for technology brands. Based on this work, there are a few considerations brands should keep in mind when embarking on a sponsored content program.

Publishers are upping their game

Traditional publishers are no longer ceding the curated content game to agencies and other players in the market. Look no further than The Guardian, a well-known global publication that in 2014 launched Guardian Labs, an in-house branded content agency. Brands such as Silence Circle, a hot encrypted communications firm, chose Guardian Labs this year for a sponsored content program to promote the company. It is reported that Guardian Labs has 133 staff members, and there is no doubt that other publications will be closely watching efforts such as these to gauge whether they can launch similar efforts.

Similarly, QZ.com, an up-and-coming news and tech site, has teams of content, video and design experts working with brands such as HP on this infographic-anchored sponsored content, to build high impact sponsored content that will grab the reader’s attention. So what brands see today is a far cry from advertising and the full page “advertorials” that had an editorial flavor to them, but were still noticeably out of sync with a publication’s earned editorial content.

The details are in the fine print

TechCrunch, Forbes, Re/Code, CIO.com, you name the technology out let and most likely there will be a sponsored content option. Before selecting one or more outlets to work with, the brand should get answers to several key questions:

1. Where will the sponsored content post direct the target? Some technology outlets will redirect users clicking on the sponsored content teaser to content that resides on the outlet’s site and looks and feels similar to earned editorial content on the site. The benefits to this approach
2. What type of sponsored content works best? Sponsored content can, in theory, be self-promotional about a company or product, or it can be more traditional thought leadership whereby the goal is to attach the brand to a vision or market trend. While one could argue that self-promotional content can more directly link the target to a buying action, doing so makes the sponsored content more “ad” like relative to thought leadership content.
3. What happens to the sponsored content post? A typical sponsored content scenario is that the teaser will appear in a vertical scroll within the top 10 news stories on a technology site. Brands must understand how long the content sits in that position, what happens to the content after it leaves the prime position and is shifted to another part of the site, and whether this content leads to another part of a site or an external landing page the brand (or publisher) most construct for this campaign. In some cases, a sponsored content piece might only run in prime position for one day, so understanding where the content travels to from there is key.
4. Do they use CPM or fixed-fee model? In some cases, editorial outlets will use the ‘cost per thousand impressions’ fee structure, while in others it is a set fee determined by the publisher based on a broad range of factors. Each model has pro’s and con’s that should be evaluated.

Do listicles work for b2b brands? 

List + Art (icles), otherwise known as listicles, have exploded on the b2c side of the house. Scroll through Yahoo News or any other consumer content site and you are bound to bump into some inane list along the lines of “Top 5 ways to pay off your mortgage,” “The 8 best places to eat fried chicken without a napkin,” or “Top 10 reasons you shouldn’t eat scallops.” How much these listicles contribute to society is debatable, but the listicles are eminently clickable and work reasonably well. For B2B sponsored content however, listicles remain a work in progress and must have a more substantive theme and valuable content that relates to the user’s pain points.

Does sponsored content work?

In January of this year, a blog post by SEO firm Moz did a fantastic job of analyzing the current state of sponsored content, and the potential for brands to see stronger results relative to advertising. In its “Content Promotion Manifesto,” Moz estimated that brands spent, on average, 6.7 percent of their content marketing budgets on sponsored content in 2013– and surely that figure has increased measurable since then.

In terms of effectiveness, the Moz blog post also cites a Contently survey of Internet users that reveals brands have a real opportunity to influence decision makers with sponsored content. Nearly half (48%) of respondents believe sponsored content that was labeled as such was paid for by an advertiser that influenced the content produced. The majority felt the “sponsored content” label meant something else.

Equally encouraging is that the survey finds one-third of respondents are as likely to click on a sponsored article as they are to click on unsponsored editorial content. The Moz article also references a separate study that actually found consumers look more at sponsored articles (26%) than typical earned editorial articles (24%). Publishers have seized on the strong results and favorable consumer/business user data, charging brands five and six figure amounts for individual and limited-run campaigns (as the Moz chart below indicates).

The bottom line for brands evaluating sponsored content is to build a clear set of goals and objectives for the campaign, and identify the right partners to execute it.