Top Marketing Trends 2019 Archives

Our apologies to Samuel Taylor Coleridge, but in today’s social media landscape, it often feels like, “Content, content everywhere and not an engagement to be found!” That certainly seems true on a wide range of social media platforms, including LinkedIn, Twitter, Facebook, and Instagram.

We’ve all been there, posting on social media for our clients’ B2B brands and expecting the improbable – an engagement from a high-quality, ready-to-buy lead. Yet, as traffic on the major platforms continues to evolve, it seems like those quality leads have become more scarce. Digital Media Buying is proliferating as competition for customers heats up. But this growing competition to winning the audience’s attention is making the engagement challenge more difficult.

But thankfully, LinkedIn has figured out how to get that elusive engagement with the right targets, by literally making the improbable possible. Even better, it does so in a rather natural, organic manner.

That finally gives marketers, especially those of us who work primarily in the B2B space, something to smile about. Recent modifications to the algorithm that governs LinkedIn’s feed are boosting impressions and engagement for users with smaller audiences and connection bases while minimizing the extensive outreach of LinkedIn’s “power users.” (We see you Gary V and Richard Branson).

The market is sensing this new opportunity. There is an endless supply of professional content on LinkedIn, generating over nine billion Impressions each week. Most of this content, of course, isn’t useful, and users will soon catch on. But the demand from the public is there — waiting for the right company, thought-leader or piece of content to come along. I believe B2B Marketers have a rare opportunity to really grow with LinkedIn, and should strongly consider doubling down on their efforts.

Understanding LinkedIn’s Algorithm. If we want to build engagement, then we need to know a little about the algorithm responsible for serving content. The lofty goal of the algorithm created by LinkedIn’s engineering team is to ultimately deliver more value for the company by keeping users on the platform as long as possible. The strategy for doing that is simple: Make users feel like their time on LinkedIn is well-spent by serving up a feed of relevant, personalized content to every single one of its 610 million users.

LinkedIn’s home feed is the starting point of every user’s journey. To keep users engaged, the feed must understand the quality of every piece of content, and understand which content is relevant to whom. Failure to do so will destroy the quality of a user’s experience and turn “time well spent” into “time wasted.”

To understand how to do this, let’s first take a look at some of LinkedIn’s tactics.

LinkedIn Activity Graph. One of the core elements of the LinkedIn algorithm is the Activity Graph – a system designed to understand deep relationships between members’ content.

What’s A LinkedIn Activity? LinkedIn considers an activity to be any piece of user-generated content capable of having a subset of connected activities, which can include “likes,” comments, and shares – the common responses that demonstrate an interest in the content. And in turn, these actions become content as well.

Content Priorities. LinkedIn has a number of content types that it evaluates in order to rate them in terms of feed priority. Handpicked articles and paid ad campaigns have a much higher probability of showing up than user-generated content. Within user-generated content, LinkedIn has shifted towards a stronger balance between the various types, but with a slight priority given to video and text-only posts.

Some other types of content include:

User-generated content by the people and pages you follow, relevant LinkedIn #hashtags and predicted interests, such as
Pulse Articles and Posts (Text, Photos, Videos, Documents, Links)
User Activities & Events (Liking, commenting, sharing, connecting, new job)
Promoted/Sponsored Content, both internal (LinkedIn Learning Courses, LinkedIn Premium) and external (Paid ad campaigns)
Curated Content
Dynamic Content

How it works. The ability to keep a user’s feed relevant is critical to LinkedIn’s success and requires the ability to programmatically identify the quality and relevance of the content. Here are the steps that LinkedIn’s algorithm takes to make these determinations.

Step 1: Quality Filter Scoring: Immediately after a user posts a piece of content to their page, and before it ends up in anyone’s feed, LinkedIn’s algorithm reviews the content and marks it as Spam, Low Quality or Clear. Only the Clear survive.

For everyone’s sanity, I’ll refrain from diving into what makes a post spammy. But I do think it’s important to focus on what is deemed low-quality, which according to LinkedIn are posts that are flagged for one or more of the following:

Having fewer than 500 words
Having software generated responses
Having highly promotional content.

Once that post is marked as “Clear,” it gets allocated into other users feed based on the initial priority of the content. Here’s where the real fun begins. LinkedIn begins immediately monitoring the engagement that each post generates. These include, for example:

The number of likes, comments, and shares for the post
The types and quality of comments
The time spent writing the summary and post
The engagement rate compared to the baseline rate of the person who is posting
The action that the reader takes when they see the post. For example, do users click the post and spend time reading the article or do they immediately go somewhere else.

Step 2: Engagement Test: As noted above, the post is now being analyzed for the amount of engagement it gets within the first hour. The more likes, shares, and comments the post receives, the greater the chance of moving on to the next step.

Step 3: Relevancy Assessment. During the third step, LinkedIn will assess the profile of the person posting the content to determine the relevancy of the post to their network. The lower the relevancy, the higher the probability the post will fizzle out.

Step 4: Taking it Up a Notch. LinkedIn has decided that machines can’t have all the fun and has introduced a human element into the mix. If your post is fortunate to reach this phase, it will be passed onto a human for review to determine if it’s worth pushing to the masses.

In my next post, I’ll take this a step further and outline strategies you can begin to incorporate into your ongoing LinkedIn B2B marketing strategy. If you have questions, topics you want to be explored, or any feedback please let me know!

Want to learn more about how to design and execute a successful LinkedIn strategy?

How digital media is delivered and received by consumers will continue to evolve in 2019. Privacy will be an even bigger issue for audiences. More publicity around Facebook and Google about how individuals are targeted, how their information is shared (and sold), and how they believe they are being manipulated will continue to take a toll on their online behavior. Amazon’s entrance to the digital media market will only compound these concerns.

To give a little bit of context, according to eMarketer, more than $46 billion was to be spent on programmatic advertising in the United States by the end of 2018, an increase exceeding 33 percent – or about $10 billion more than 2017. More than four-out-of-five digital display ads in this country will be bought via automated channels.

However, issues of consumer privacy are changing online behavior, as individuals move away from banner ads that follow them from site-to-site. Already, we have seen click-through rates from banner ads plummet. We expect consumers in 2019 not only to shy away even farther from banner ads but also to enlist ad blockers to keep them out altogether. As a result, marketing campaigns will move to other more strategic platforms, and especially to LinkedIn for its content and influencer marketing programs.

This mostly will be fine with many brands, as transparency into the media-purchasing process becomes more of an issue. It is almost impossible with digital ads to verify how many dollars in media spend are going to ad inventory versus overhead. This is new to digital media, as print and broadcast ads can be seen and evaluated. In addition, the negative publicity about brands whose ads show up on controversial websites will also drive marketers to other digital media approaches.

According to eMarketer, of the nearly $19 billion in additional ad dollars that will be spent on programmatic display between 2018 and 2020, most will be targeted to private setups such as private marketplaces (PMPs) and programmatic direct transactions. Platforms such as LinkedIn may be more expensive than online display, but that price comes with the confidence that it is being spent on the right audiences who aren’t blocking them.

Learn how Bluetext can help you make the most of the top marketing trends for 2019.

For our final post to end the year and look forward to 2019, let’s turn to the marketing component that is perhaps undergoing the most significant transition: Public Relations. PR was once universally recognized as the bread and butter for communications activities, the core element of any marketing program. That’s no longer the case, as publications that a generation ago would readily cover almost any technology pitch have seen their print ads shrink. As a result, they have drastically cut back on reporters and news coverage as they scramble to define their business models in the digital age.

As a result, public relations firms are having to work harder to create their own opportunities to get coverage for their clients. Instead of a reporter writing on a topic, editors now ask for submitted bylines that they can print – which makes perfect sense, since that’s free content that agencies are providing on behalf of their clients.

Public relations, as a practice, is in need of a significant overhaul. Media relations is not simply a subset of PR, which must focus on a much broader range of channels to reach prospects and customers. This means that influencer marketing, paid content, submitted bylines, content syndicators, specialty websites, and even trade associations must now be part of the outreach mix. It’s not enough to rely purely on earned coverage – practitioners must look for new, creative ways to get their messages out to core audiences.

Some of this is self-preservation. As the economy slows, PR is the first marketing practice to take the hit.

Here is what see as the most important public relations trends for 2019:

Influencer Marketing is on the Rise. Identifying, engaging, and recruiting influencers who have their own followers will be the biggest change for 2019. Understanding which ones have the most valuable followers will be a challenge requiring more sophisticated social measurement tools. Learning how to pitch influencers will mean a steep learning curve, as many influencers try to figure out their value in the market and on the social media channels where they thrive.

Public Relations Must Drive Better Content. Instead of drafters of press releases for clients, PR agencies must evolve into content providers that know how to produce rich, graphical content that can attract attention. Visual assets – which require a creative team in addition to media relations experts – will be essential to delivering content that can be quickly posted for key audiences to see.

Building Relationships. Press releases will still serve a purpose – sometimes a legal requirement and other times as a shorthand tool for reporters. But more important for PR agencies is the ability to build relationships with target audiences across multiple channels. Social media will play a part, but so will communications to targets through a regular cadence of outreach that includes emails, eNewsletters, blog posts, and other content formats.

Blurring the Line. The once-thick-but-now-fine line between public relations and marketing will continue to blur. Long-form client-generated content is getting more popular for several reasons. First, you control every word and don’t have to worry about lousy quotes, misinformation, or competitors being included higher up in the article. Second, publishers are desperately trying to find new revenue streams, so they will continue to push paid native advertising as a way to reach customers and generate more cash. And third, customers would rather hear from experts within companies than reporters who most likely are not as technically proficient.

It’s All About the Metrics. The impact and value of earned media have traditionally been difficult to measure. Agencies must go beyond the typical share of voice, reach and ad value equivalency metrics to include more useful tools that connect the audience with actions. One start-up described in a recent Wall Street Journal article has created a service to measure readership information of articles that specifically mention brands. Look for more analytics tools from Google and other platforms that can connect more of the communications software stacks together for a better look at how prospects are reacting to PR campaigns.

These are all pretty big changes in how we approach the public relations programs we deliver for our clients. Making the shift won’t be easy, but it’s essential to drive results.

Learn how Bluetext can help you make the most of the top marketing trends for 2019.

No look at top marketing trends would be complete without considering the look and feel of a brand: the colors it uses, how the logo is displayed, and the tone and personality it conveys. They all can play a large role in how it is perceived and received by its target audiences. In Part Five of Top Marketing Trends series, we have identified six key directions to keep an eye out for in 2019 when it comes to the visual identities that brands are moving towards in the market.

Bold Typography. Look for bigger and bolder designs in 2019. Extra-large font sizes, hefty headlines, and interesting artistic effects will be more common. While sans-serif font types have been a dominating factor in font styles, expect more of those in the Helvetica family, especially the extra-bold variations.
Authentic Photography. Stock photography is getting old and tired. The same smiling perfect faces in gleaming sterile office settings doesn’t look like anything most audiences can relate to or engage with. Real photography through custom shoots will be in more demand. Images services will meet this demand with more photo libraries of authentic images that convey emotion or tell a story.
Custom Illustrations. Like with photography, look for more custom illustrations that add personality and a little whimsy to a brand’s website and collateral. Look for more creativity and less formality in a broader range of styles as designers stretch their palette with these underused assets. Classic design techniques such as double-exposures and duotones are both re-emerging as modern trends.
Movement and Animation. “Microinteractions” are one of the newest directions in brand design, and they are generating a lot of buzz already for 2019. Put simply, these are tiny animations used to help target audiences to perform tasks more simply and easily. These are now being widely used as a key UX design trend, and they are especially helpful in providing feedback for their actions. GIFs and SVGs can convey ideas, concepts, and processes, while making content engaging for audiences. They add more interest to emails, banner ads, social media, and even icons and logos.
Gradients. The use of gradients by a brand was visible on every website button, page header, and PowerPoint deck in the earlier days of digital marketing. That all changed in favor of more flat designs; you can follow the history of the Google logo for a true chronology of this trend. But gradients are back, so expect to see them in vibrant branding, illustrations, and backgrounds as well as overlays. We’re also seeing an increased use of the term “color transitions” when referring to gradients.
Responsive Logos. Our top marketing trend for 2019 is around a brand’s logo. Responsive techniques for website design came on slowly, but they have more recently become a best practice and an industry standard. With mobile accounting for a greater and greater share of online traffic, it’s no surprise that brands need better ways to show off their logos even on small screens. Applying responsive designs to logos is the next step in this process. Look for this as a major brand trend in 2019.

Learn how Bluetext can help you make the most of the top marketing trends for 2019.

For part four of our Top Marketing Trends 2019 series, we now turn to digital media campaigns and trends that we expect to see in 2019 based on what we are seeing today. Privacy, transparency, and confidence will have a significant impact on how digital media is leveraged for successful campaigns in the coming year.

How digital media is delivered and received by consumers will continue to evolve in 2019. Privacy will be an even bigger issue for audiences; more publicity around Facebook and Google about how individuals are targeted, how their information is shared (and sold), and how they believe they are being manipulated will continue to take a toll on their online behavior. Amazon’s entrance to the digital media market will only compound these concerns.

To give a little bit of context, according to eMarketer, more than $46 billion will be spent on programmatic advertising in the United States by the end of 2018, an increase exceeding 33 percent – or about $10 billion more than last year. More than four-out-of-five digital display ads in this country will be bought via automated channels.

However, issues of consumer privacy are changing online behavior, as individuals move away from banner ads that follow them from site-to-site. Already, we have seen click-through rates from banner ads plummet. We expect consumers in 2019 not only to shy away even further from banner ads but also to enlist ad blockers to keep them out altogether. As a result, marketing campaigns will move to other more strategic platforms, and especially to LinkedIn for its content and influencer marketing programs.

This will be mostly fine with many brands, as transparency into the media-purchasing process becomes more of an issue. It is almost impossible with digital ads to verify how many dollars in media spend are going to ad inventory versus overhead. This is new to digital media, as print and broadcast ads can be seen and evaluated. In addition, the negative publicity about brands whose ads show up on controversial websites will also drive marketers to other digital media approaches.

Learn how Bluetext can help you make the most of the top marketing trends for 2019.

As part three of our Top Marketing Trends 2019 series, with this post, we are focusing on the look and usability of one a brand’s most valuable marketing and revenue asset – the website. Here are our top website design trends for 2019, culled from our insights into the market, feedback from clients, and discussions with top marketing industry experts.

Expect a bold new look from many top brands. Bright colors are in because of its ability to draw attention quickly. And in today’s crowded online market, the competition is fierce to stand out from the crowd. Beyond its power to stand out, brands are more willing to be seen as a bold organization. As a result, we are seeing more clients wanting to boldly take risks with color variations, blends, and saturation.
Typography will follow this trend. Look for bolder typography with large fonts that dominate the page. Expect to see less of the cursive style and thin lines, and more fonts that allow letters to clear, obvious, and thick. Brands will be better able to express themselves with a bolder style.
Look for more custom illustrations. It’s hard to stand out from your competitors when everyone is using similar stock photos. Customers gravitate towards brands that are authentic and appear confident in the market, and stock photos are neither. Customer illustrations give a brand a platform to express itself, tell its story and differentiate itself in the market.
Integrated animations will help improve navigation. This trend will continue at high speed in 2019. Also called micro-animations, these features can both grab users attention and guide them on their journey through the website by showing them that they are in the right place and that they’ve taken the intended action.
Mobile first design. Okay, we’ve been saying this for several years now, but it’s even more important. According to a recent report from Google, “Every day, people are becoming more reliant on their smartphones to help make last-minute purchases or spur-of-the-moment decisions. In fact, smartphone users are 50% more likely to expect to purchase something immediately while using their smartphone compared to a year ago.”

Learn how Bluetext can help you make the most of the top marketing trends for 2019.

We recently launched our Top Marketing Trends 2019 series, that will take a close look at what digital marketers should expect for next year. We started with privacy because of a sea change in consumer attitudes about their online privacy over the past 18 months – much of it the result of huge changes in policy around the world, like the European Union’s GDPR requirements, as well as data breaches that put a massive number of Americans at risk. In our post last week, we dove into what GDPR means for marketers here in the U.S.

In today’s post, we will examine changes resulting from Facebook’s sale of its data to Cambridge Analytica, which used the information on Facebook users for controversial political targeting. Why is this a top marketing trend for 2019? Because the realization of how social media platforms like Facebook are using consumer information has had a significant impact on Facebook’s users and financial status, a trend that will extend to other social media outlets in the coming year.

Here are out three key takeaways from the Facebook fiasco that will have a significant impact on digital marketers:

The challenge with marketers who want to leverage platforms like Facebook to reach their target audiences is that the social media companies themselves are just now putting in place consumer safeguards about how their data is being used- in the face of serious public and political pressure. We all know that consumers want an easy experience when looking to research or purchase on the internet, which is what we marketers want, as well. Now that consumers see that this convenience comes at a cost, they want more control over how their personal information is used.

Our first takeaway for 2019: There’s a big difference between serving the consumer’s interest and using that same data when it doesn’t benefit that individual. Our recommendation is to take a close review of how you use your customer data and make sure it actually serves the customer.

Another challenge is expectations. Having a privacy policy at the bottom of your website, filled with unintelligible legalese that no consumer is ever going to read or understand, isn’t going to be enough. That CYA language needs to become useful.

Our second takeaway for 2019: Give visitors to your website real choices that they can understand over how their information is used. One idea that is making headway is having a privacy dashboard that is readily accessed by visitors, where they can make their own decisions about their data.

Finally, we all need to know who we are dealing with when it comes to third-party vendors. The issue with Cambridge Analytics was not simply that Facebook was providing data to an outside entity – after all, that is its business model, and in our opinion, there is nothing wrong with that when used appropriately. The scandal was that the outside firm was using the data for ways that Facebook users would never have sanctioned – to influence how they vote in elections.

Our third takeaway for 2019: Make sure you know your partners, including data brokers and ad buyers, and exactly what they are doing with the information. Ask them if they are acquiring personal data without the user’s permission. It won’t be enough to claim ignorance about your third-party vendors.

In our next post on top marketing trends 2019, we’ll look at website design and build, and what to expect next year.

Learn how Bluetext can help you make the most of the top marketing trends for 2019.

It’s time again for our top marketing trends 2019, Bluetext’s annual look at what trends are going to drive digital marketing come the new year. In this and subsequent blog posts, we will discuss additional trends for 2019, including the public’s change of attitude towards social media platforms, and then assess what to expect next year in website design, digital marketing, branding, and public relations.

For 2019, identifying an over-arching theme that will drive a significant part of the marketing industry is not hard. Privacy, ranging from significant new regulatory requirements, massive industry failures, and changing consumer expectations, wasn’t merely a distraction (or some might say annoyance) – it was a bludgeoning that top marketers had to take repeatedly, as changes to successful digital strategies got turned on their head over and over throughout the year due to changes in privacy rules as well as blow-back against platforms that appeared to disregard privacy.

First and foremost for us marketers was the General Data Protection Regulation, better known as GDPR. The regulation, which took effect in the European Union on May 25th, is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union. Of course, since just about every brand either does business now in the EU or wants to do business there, it is a framework that impacts every organization that interacts with our friends across the pond.

GDPR in and of itself tells you everything you need to know about how privacy is becoming the driving force behind changes to digital marketing. In a nutshell, the regulatory framework behind GDPR places personal information back in the hands of the individual, and removes it from the control of private companies, because it requires the explicit informed consent of an individual to make their information public. There are other requirements as well in the regulation, but it essentially requires marketers at every company that does business in the EU to obtain the “opt-in” consent from their customers (and non-customers). And because few people can be expected to give that permission, it is drastically changing how marketers can use the types of behavioral data that we generally collect for marketing (and other) purposes.

Here’s how Inc.com summarized the impact of GDPR on digital marketers:

“(A) s a digital marketer, you are going to have to be transparent any time you wish to collect data on someone. You will have to communicate very clearly that you want to collect data, and explain explicitly how that data is going to be used. You then have to gain consent while also informing consumers about their right to refuse or withdraw their consent. This means that you might have to get a lot more creative when trying to convert a website visitor into a lead.”

GDPR presents some very real challenges to digital marketers, who are going to be held to a higher standard than pre-GDPR. But it’s also forcing fresh thinking and more creative strategies, and ultimately it should help build better relationships between businesses and their consumers that are built on trust and transparency.

Next in our Top Marketing Trends 2019 series: How privacy blow-back to top digital platforms is changing digital marketing.