Last week I was fortunate enough to be invited by BizBash to speak at their DC event entitled “ELEVATE”.
Elevate is a one-day conference where event and meeting professionals are able to rethink and explore the new attendee journey at events. Featuring in-depth workshops on event marketing, technology, design, sponsorships, and other topics, they discovered innovative ideas and compelling insights from the most influential names in events.
As BizBash.com describes it, “Social media has become a key component in all aspects of business, especially live experiences. Understanding new, emerging platforms and how social media and event marketing strategies merge is an integral part of the event marketing process. In this session, Jason Siegel, founding partner of Bluetext, will discuss how to develop a three-part campaign style approach to social media to maximize event reach. Siegel will share new ways to create urgency to register, how to leverage website personalization, insights on interpreting engagement, and how to seamlessly integrate virtual reality to drive interest and registrations for events.”.
The energy and buzz in the Reagan Center was very strong, and it was great to get out and meet a lot of top marketers in the field of event marketing, virtual reality, and all kinds of experiential elements. Please enjoy the presentation I gave below.
In today’s mobile dominant world, app indexing is signaling the beginning of a seismic shift in the direction of search, and marketers need to pay attention.
Google has been offering app indexing for over a year and its algorithm for mobile apps has grown in complexity in lockstep with the potential impact they can have on your company’s search rankings. While the advent of mobile optimized, responsive websites has worked wonders for appealing to a now mobile dominant crowd – brands can no longer afford to ignore the online visibility advantages of a dedicated app.
Not only can mobile apps do everything that websites can – they can also deliver a more intuitive, convenient and accessible user experience – so much so that if Google has its way – apps are destined to replace websites at the speed and voracity that desktop was overtaken by mobile browsing.
According to Google, “App Indexing allows us to index apps just like websites. Deep links to your mobile app appear in Google search results, letting users get to your native mobile experience quickly and easily, landing exactly on the right content within your app.”
From a practical perspective, this means that when you perform a Google search on a mobile device, the search results will include not just web pages, but also relevant content that is within an app – even if the app is not installed on your mobile device – further assisting users in the discovery of new apps.
Google’s expansion of in-app search increases the amount of content that is being indexed – improving the search experience for mobile users – and at the same time driving higher engagement with apps.
The clear takeaway here is that brands need to grow their mobile presence to stay relevant – period. Marketers need to leverage mobile to gain traction among users and work with digital agencies like Bluetext who are already tuned into the full conversion optimization potential that mobile delivers.
This is the beginning of a mobile dynasty – and marketers need to optimize it in every way possible.
We have all been there. The requirements start stacking from all areas of the enterprise and the politics are thick. Companies are ignoring some white lies they are preaching and it is impacting a major driver that can impact your business….THE LOAD TIME OF YOUR RESPONSIVE OR MOBILE-OPTIMIZED WEBSITE.
WHITE LIE 1: “Just throw that 3rd party code snippet in the header”
Technical Saying: Minimize HTTP requests
What this means:
The quickest way to improve site mobile speed is to simplify your design.
- Streamline the number of elements on your page.
- Use CSS instead of images whenever possible.
- Combine multiple style sheets into one.
And more. Contact us if you would like an SEO assessment.
WHITE LIE 2: “Servers are all the same, it’s the cloud, ya know….right?
Technical Saying: Reduce server response time
What this means:
Your target is a server response time of less than 200ms (milliseconds). Bluetext recommends using a web application monitoring solution and checking for bottlenecks in performance. Contact us if you would like help measuring this.
WHITE LIE 3: “You don’t need compression with these fat pipes we have now”
Technical Saying: Enable compression and Optimize Images
What this means:
Large pages (which is what you could have if you’re creating high-quality content) are often 100kb and up. As a result, they’re bulky and slow to download. The best way to speed their load time is to zip them via a technique called compression. Compression reduces the bandwidth of your pages, thereby reducing HTTP response. You do this with a tool called Gzip. Oversized images take longer to load, so it’s important that you keep your images as small as possible.
WHITE LIE 4: Just throw a redirect on that problem…
Technical issue: Reduce redirects
What this means:
Redirects create additional HTTP requests and increase load time, so you want to keep them to a minimum. Considering redirecting your digital business to another agency? Contact Bluetext
WHITE LIE 5: “As we co-develop just throw the JavaScript up top”
Technical issue: Anchor pages with JavaScript vs Leading with JS
You want to place all your JavaScript at the BOTTOM of the page. This will optimize the perceived latency because as the page is loaded it stops upon encountering JavaScript. Putting scripts at the bottom allows the user interface to display before the JavaScript is loaded.
With competitive global markets, what makes your brand different from your competitors?
Sometimes, it takes market research to identify what makes you unique and what’s really important to your target customers. Fill out the form to download Bluetext’s Market Research Primer so you can understand how to:
- Leverage research to craft a market message
- Develop a positioning strategy
- Stand out from the crowd
Download the Market Research Primer to get ahead of the competition here!
Innovations in real estate marketing can help drive a company’s ability to hit their desired Key Performance Indicators. Through Bluetext’s experience working with top real estate brands like JLL and Kettler we understand what drives integrated marketing and digital marketing results.
SPEED
Faster websites make more money for their companies. Fast includes how long it takes your real estate website to load, but also how long it takes the real estate website search engine to show the user the type of available product that matches their search. Some sites use real time API calls and tons of third-party data services that bog down a search performance. This performance hit hurts seo, conversion, and engagement metrics. The bottom line is performance matters. The relationship between performance and revenue has been shown over and over again. Here are just a few examples:
- Amazon loses 1% of sales for every 100ms it takes their site to load.
- Shopzilla reduced their loading time from 7 seconds to 2. This performance boost resulted in a 25% increase in pageviews and a 9.5% increase in revenue.
- Mozilla shaved 2.2 seconds off their landing pages and increased download conversions by 15.4%, generating millions of additional Firefox downloads every year.
Ways to speed up your website include:
- Enable CMS compression
- Optimize your images
- Move JavaScript files to the footer
- Merge CSS files – Inline small CSS files
- Use a Content Delivery Network
- Minimize the number of HTTP requests
- Fix your 404 errors
- Take care of your page size
- Reduce the number of API calls
LOCATION AWARE USER EXPERIENCES
The other innovation real estate marketing executive need to consider is launching location aware marketing platforms and tools. Along with the adoption of HTML5, the Geo-location API has become very powerful technology. This allows your site to receive geographic positioning information using JavaScript. Once you have a location aware site or app, you are able to provide more accurate and appropriate content for your visitors. This is called geo-marketing. Geo-marketing is a relatively new concept defined as:
- The integration of geographical intelligence into various aspects of marketing, including websites and sales and distribution.
Although a new term, the principle of geo marketing has been around for a while. Facebook has been utilizing this approach for some time. Facebook gathers location-based data (based on users’ IP addresses) then show advertisers appropriate content for that geographic region. Google and other search engines also use this functionality and include location based search results for their users.
Your real estate website should offer the ability to search where you are located to offer up products around you. Of course many people search for information in another region for relocation scenarios, but the majority are in market moves and these use cases need to be addressed with a fast geo-personalized user experience.
We’d love to talk to you about your real estate marketing need. Let’s chat:
This goes to the heart of every company’s SEO strategy. The clues come in a patent filing for something called an “implied link.” Before I explain why this is important, let’s first take a trip back to the early days of SEO and link-building.
Early on, Google would evaluate where a site ranks for any given search by looking at how many other sites were linking back to that page. If you were a valuable site, visitors would link to you in order to share that with their audience or to cite you as a good resource. That type of analysis would seem like an obvious way to measure the quality of the site.
But SEO gurus are always trying to stay one step ahead, and once link-farms and other shady techniques for creating myriads of back-links became prevalent, Google recognized that there’s no way to verify whether a link was added because a user genuinely likes the content or whether the link was paid for. The quality of a link can be corrupted through a wide variety of Black Hat tricks, and thus the value of all links came into question.
And while Google has updated its algorithms on numerous occasions over the years, that doesn’t mean that links aren’t still valuable for SEO. They are just much less valuable than they once were. Google is now much more selective about the quality of the site that is doing the linking. The New York Times continues to be the gold standard for the most valuable links.
But what if a publication like the Times mentions a brand or its product without a hyperlink? Shouldn’t that carry some weight, even though it doesn’t include a url?
That’s where Google’s patent comes into play. SEO insiders believe that the patent is related to last year’s Panda update, and that it describes a method for analyzing the value of “implied links,” that is, mentions on prominent sites without a link.
Let’s say the Times mentions in an article the website of NewCo as a great resource for a particular topic, but doesn’t include a link to NewCo’s website. Previously, there really wasn’t a measurable way for NewCo to benefit from that quality mention. With implied links, Google sees the mention in the Times article and factors that into its search ranking.
Implied links are also used as a sort of quality control tool for back-links in order to identify those that are most likely the result of Black Hat tricks. For example, if Google sees numerous incoming links from sites of questionable quality, it might search for implied links and find that no one is talking about that brand across the internet. Google looks at that evidence from the implied links to determine if the back-links are real and adjusts the rankings accordingly.
Here are four tips for adapting to Google’s focus on implied links:
• Don’t abandon your link-building strategy. Earned links are still effective when they come from valued sites. The most valuable links will still be for relevant, unique content.
• Brand reputation is key. When asking for mentions on other sites, try to have them use your brand name as much as possible. The same is true when you are posting on other sites. Use your brand name. Do the same in descriptive fields such as bios at the bottom of contributed content.
• Engage your audiences in conversation. Similar to word-of-mouth marketing, the more your brand name is being mentioned, even without links, the more it will benefit your SEO. Encourage that conversation as much as you can.
• Be creative and flexible. Google is always evolving its search engine algorithms. It’s difficult, but not impossible, to predict how they may change over the next year, or how effective today’s best practices will be tomorrow if you know how to follow the clues.
Spider Chart, Spider Chart,
Visualizes whatever a spider can
Spins a chart, any size,
Catches insights just like flies
Look Out!
Here comes the Spider Chart
A spider chart plots the values of each category along a separate axis that starts in the center of the chart and ends on the outer ring. These charts are great ways of visualizing the strengths and weaknesses of your current or future state website user experience. At Bluetext we have a deep focus on the science of user experience. After all, when you design and build sites for Fortune 500 companies, every fraction of a percent counts.
Bluetext likes to help visualize the various states of our analysis in spider graphs.
Competitive Analysis Visualization Through Spider Graphs
In today’s fast moving digital marketing world it’s critical to be a watchful eye for our clients to ensure they have a competitive advantage. A real time pulse and visualization of where they fall in the competitive marketplace can be very valuable. The below sample spidergraph can show a marketing leader where they stack in many categories. They can review these sequentially chronologically to see how they are progressing and ensure they have the best opportunity to capture and convert users across their desired journeys to achieve the key performance indicators the site is measured against.
SEO and Landing Page Optimization Visualization Through Spider Graphs
If you really want to impress during a presentation, this is the chart for you. It allows you to display multivariate data easily while also impressing with the visual appeal of its radar shape. Check out the chart above which shows SEO traffic by landing page. This Spider Chart stylishly displays SEO traffic for each series of pages in a specific time frame. This kind chart allows you to easily see real SEO traffic rather than just keyword ranking reports like those from Google Analytics. At the end of the day, the quality and amount of traffic matters more than just keyword ranking. translations The Spider Chart can be used to hold the attention of your audience as you explain the insights you’ve discovered in a way which won’t scare them off.
These charts are just the tip of the data visualization iceberg. Talk to us at Bluetext about your story, brand, or data visualization needs.
Brand Strategy. Brand Presentation. Brand Delivery. Bluetext.
If anyone is looking for a strong example of the impact of website personalization, they don’t need to look any further than this year’s redesign of ESPN.com. ESPN’s move shouldn’t come as a surprise—after all, most enterprises redesign their websites every 18-to-24 months. But the reason that ESPN received so much attention is that it made one very significant strategic shift—its new website adapts to the person who is viewing it.
Some of the techniques that were built into the site allow it to reflect the location, preferences, interests and the device of each of its visitors. For example, it can predict (within reason-more on that later) your favorite team based on its best guess on your location. Once preferences are determined, it can prioritize relevant content every time you return to the site. That means the dynamic delivery of relevant content, a tailor-made river of information that is constantly updated.
ESPN certainly isn’t a pioneer in website personalization—after all, Amazon has been delivering that type of individualized content for years. But ESPN has figured out what every enterprise company needs to learn: Website visitors across all industries and sectors now expect at least some level of a customized experience. In fact, according to one recent survey, three-quarters of online consumers get frustrated when websites offer content that has nothing to do with their interests.
In other words, enterprise organizations that don’t start offering a more personalized experience will soon see their target audience abandoning their websites—resulting in lost opportunities for conversion, and, ultimately, lost revenues.
Here are four tips to help get you on your way to a better customized experience for your visitors:
Go Mobile First. This means installing technology that identifies the various devices that visitors use to view your content. First and foremost, Google rewards mobile-friendly sites in its page ranking, and is beginning to penalize those that aren’t. Viewers using their mobile devices need to be easily able to access content on those devices, and that requires a far different design than for a desktop or laptop.
Recognize the Buyer’s Journey. A first time visitor is going to need different types of content than someone who has already visited the site on several occasions. That means more general explanatory content for first-time visitors, with content moving towards specific questions and specifications as they move through the journey and towards a purchasing decision.
Use the Best Tools for Persona-based Content. Cookie technology is a necessity to understand and track where returning visitors have been on the site, what types of information they have sought, and what they might need next. Anticipating their needs and interests will result in a significant increase in conversion, and a decrease in frustration.
Allow Visitors to Contribute Their Own Personalization Settings. In the case of ESPN, it might seem obvious to assume that a visitor from Washington, D.C., was a Washington Nationals fan. translate But they could just as easily be a Baltimore Orioles lover. Checking in with that visitor directly will deliver better engagement, and better results.
Ok all you Thornton Mellon fanatics, the stats are in and the truth must be told. Some interesting data points I hope you all reflect on as you gear up for going back to school.
DATA POINT NUMBER ONE – DEDICATED TO OUR FAVORITE TEACHER SAM KINISON
The mobile revolution is complete. Smartphones account for more than half of searches in 10 countries—including the U.S. and Japan—according to Google, which didn’t release exact percentages or a full list of countries.
Why this is important?
Is every aspect of your digital infrastructure optimized for mobile?
You shouldn’t just stack your desktop elements. You should think through the human factors of mobile design and what your users truly want in the palm of their hand on first visit. Mobile first should be in the DNA of your marketing organization.
DATA POINT NUMBER TWO: THE TRIPLE LINDY OF DATA POINTS
60% of B2B marketers use web traffic to measure success instead of using sales lead quality or social media sharing.
Why this is important?
Success comes down to the key performance indicator and the analytics that you can generate. It’s much easier to track performance and measure return on investment with reliable website traffic data. Great data gives you a clear picture of an online campaign’s viability, but traffic isn’t your only solution. This stat also shows the immaturity of marketing measurement in the majority of organizations and the need for more in-depth data and analysis. If you can ramp up your content marketing analytics in 2015, you’ll be leaps ahead of your competitors.
DATA POINT NUMBER THREE: EMAIL GETS NO RESPECT
63% of consumers prefer to be contacted by email
A new study by Adobe claims that marketers are failing to engage ‘email addicts.’
While 63% say they prefer to be contacted by email, only 20% favor direct mail, 6% social media, 5% the brand’s mobile app, 4% text message and 2% phone.
Why this is important?
Surprisingly, this shows that email campaigns are favored way above even the second most-preferred form of contact from brands, suggesting that email marketing should still be high on every digital marketer’s agenda.
Last week some very interesting data came out of Parse.ly, an analytics firm which collects data for 400 digital publishers including Conde Nast, Reuters, Mashable, and The Atlantic. The headline is that, as of June 2015, Facebook is driving more traffic to websites than Google’s sites including google.com and Google News.
HUH you ask? How is that possible? Google is the king of referral traffic, right? It is all about search engine optimization.
Not so fast. The data points to some recent shifts in how Facebook focuses on driving content to its site, and validates the fact that this is not some random stat that will course correct. The trend line has actually been going this way since 2012.
So as a marketer, what are you to do? Well, don’t ring the alarm bells too quickly. Search engine optimization is still critical for success and needs to be a big part of your marketing mix. But don’t ignore Facebook and write it off as a nice place for consumers to share pictures with friends. That is an uneducated and naïve viewpoint and one that is clearly not valid based on these numbers.
I think it is safe to say that Facebook is just getting started, and optimizing your content to play off the Facebook algorithms, as much as that is possible, is a very smart approach. Some of the concepts that we continuously share with clients include:
- Make your Content snackable and consumable
- Encourage social sharing
- Create conversation and dialogue
- Be unique, relevant, or different, but never be boring
How is your organization optimizing social content? Are you seeing an uptick in conversations due to your efforts or are you just scratching the surface?