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It’s pretty obvious that videos placed on YouTube have huge appeal with consumers who love to be entertained while seeing a product or brand in action. YouTube videos can be cutting and funny, irreverent or just dumb, yet they have the capability of capturing consumer attention and driving interest and conversion. Good videos translate to more sales—according to one recent survey, consumers are nearly two-thirds more likely to purchase a product after watching a video.

But how well does that work for enterprise and business-to-business companies? Do videos on YouTube help with marketing when the the target buyer may be a busy executive, the sales cycle can be long, and a variety of different types of individuals may have input into the decision?

With B2B and enterprise products and services, it is even more important to leverage a channel as important as YouTube. Here are a few simple reasons why:

• YouTube is the second most frequently used search engine, which not only means that your target audience is probably researching solutions on YouTube, but also that a properly labelled and tagged video can show up high in the search results;
• Attentions spans are getting shorter, and a tight video or animation can capture that attention better than words or images on a web page;
• It offers strong opportunities to engage with your target customer; and
• It allows you to show off your creativity and position your company as a thought leader in your market.

Here, then, are six tips for how to leverage YouTube for B2B marketing:

1) Short is Sweet. As recently as two years ago we were producing videos up to five minutes in length to showcase brands and their executives. That time has dropped by more than half. A recent study confirmed that the most successful videos on YouTube are under two minutes in length—and those around the one-minute mark are the most popular.

2) Set Up a Branded YouTube Channel. Creating a company channel delivers a better experience than individual uploads, even if the titling and tags are already aligned for the best search results. A branded channel allows for a branded experience, with creative elements that showcase the company or product. It also allows a company to segment the videos so that the target viewer can better find what they are after.

3) Be Disciplined About New Content. Just like your other social media platforms, YouTube thrives on consistent content. Just posting video without a regular refresh leaves too much silence and no reason for a viewer to come back. When you develop your YouTube strategy, make sure you can add new content on a regular basis for a sustained campaign.

4) Treat Your Video Like a Blog Post. Don’t waste the opportunities to drive traffic to your YouTube channel through other social media platforms. Think of it as you would a blog post. The more nurturing it gets from all of your social activities, the more traffic it will get. So tweet it, blog about it, post it on Facebook, and promote it through your email newsletters.

5) Advertise. Remember, YouTube is owned by Google, so you can promote your videos through Adwords for Video. There are currently three ways to advertise and drive traffic to your channel: as a pre-roll ad before the videos that viewers watch; as a banner ad when people are browsing and searching the Internet; or as a promoted video when people are searching for similar videos. Each requires a careful selection of keywords to make sure you are getting to the right targets.

6) Be Creative. A static video of an executive talking about the company won’t capture anyone’s attention. If it’s meant to be instructive, consider using animation to tell the story. If it’s a thought leadership campaign, then have experts discussing trends. Use multi-camera shots, tight editing, and professional sound and lighting to keep it engaging. It’s ok to be entertaining, but it also needs to give viewers the information they are searching for.

YouTube should be a key element in every campaign’s mix of platforms to reach and engage the right audiences. It provides the audience with visual content that can showcase the brand, and it’s easy to gather the analytics about what is working and what’s falling flat. It requires a disciplined and smart approach, but the results of a smart YouTube campaign are more engagement and conversions.

Speed is by far the most critical metric to consider when re-designing an enterprise website – it won’t matter how beautiful your new site looks if nobody is going wait an extra millisecond for your homepage to load. In addition to providing a fast loading, responsive user experience – speed has a direct impact on your ability to optimize higher user engagement, conversion rates and SEO rankings – all of which drive better brand and marketing performance.

One of the primary signals Google’s algorithm uses to rank performance is site speed – but by extension it is really page speed that Google is measuring. According to Moz, page speed can be described as either “page load time” (the time it takes to fully display the content on a specific page) or “time to first byte” (how long it takes for your browser to receive the first byte of information from the web server).

Page speed is also vitally important to user experience – pages with longer load times tend to have higher bounce rates and lower average time on page that result in an immediate negative impact on conversions. According to Google, 53% of users will abandon a site or web page if it doesn’t load within 3 seconds. This also has a direct impact on search rankings – with less than half a second separating the first and third pages of Google search results.

So how do you measure site speed? Google introduced its own web-based tool, accessible via Google Labs, called Page Speed Online. It’s available as a web-based tool as well as a Chrome extension. With it, you can quickly get an overview of high priority, medium and low priority fixes that can help increase your page speed.

Here are the top 5 for your digital agency implement to add instant horsepower right out of the gate:

Accelerated Mobile Pages (AMP) Technology – AMP is a new open framework built entirely out of existing web technologies to dramatically improve the performance of the mobile web by enabling code to work across multiple platforms and devices so that content can load instantaneously —no matter what type of phone, tablet or mobile device you’re using. With Google splitting its index into separate versions for mobile and desktop – the time has finally come to start prioritizing mobile
Wrangle Your Javascript and Stylesheets – Have your scripts and CSS load in external files instead of cramping up each and every web page. This way, only the browser has to load the files one time, rather than every time someone visits each page of your site. Ideally, put your external CSS in the portion of your site, and your external Javascript file as close to the tag as possible. As a result, the browser isn’t bogged down wading through all those requests for external files right from the start. The only time you won’t want to do this is if the Javascript needs to load near the top of the page – such as to display a name or load up an image carousel.
Optimize Your Images – In Photoshop or Fireworks, you can use the “Save for Web” option to drastically reduce image size. An image quality slider lets you see the visual trade-offs between graphic file size and crispness. Also – don’t rely on HTML to resize Images – while HTML makes it easy to create a smaller version of a larger graphic it doesn’t mean it’s taking up any less room on the server. The browser still has to go through the process of loading the entire image, checking the width and height you want and then resizing it accordingly.
Use GZIP compression – You’ll want to ask your web host if they use GZIP compression and deflation on their servers. These are two techniques that can significantly speed up a site, reducing file size by as much as 70% without degrading the quality of the images, video or the site itself.
Caching – Many content management systems now have plugins that will cache the latest version of your pages and display it to your users so that the browser isn’t forced to go back and dynamically generate that page every single time. Plugins like WP Super Cache can take a serious bite out of page load times.

You can also look beyond your website itself and consider a Content Delivery Network (CDN) that serves up pages depending on where the user is located. Faster access to a server near their geographical area translates into faster load times.

While speed is the most critical metric of any re-design effort – it’s not the only metric. Working with a smart digital agency to define KPIs for the re-design of your next generation website will significantly improve performance metrics across your digital marketing ecosystem right out of the gate.

Go the need for speed? Contact us

Successful digital campaigns need to connect to its audience while simultaneously getting the company’s message across. Digital marketers spend a huge amount of time analyzing their target market and audience before building a campaign and crafting an implementation strategy for seamless execution. Here are five tips to help your company create a successful digital campaign.

Know your personas. Personas are fictional characters representing a company’s potential customers. Each persona has its own role, goals, challenges, company, job, skills, preferences, and so forth. Understanding your personas and building a detailed profile for each is a key step in creating an effective digital campaign.
Analyze your competitors. Keep an eye on the public-facing marketing efforts of your competitors to understand how they are targeting their consumers. By gaining a better understanding of your competition, it provides insight to how you should position yourself in the market to stay ahead of the competition.
Optimize your SEO. Understand the keywords your personas are searching for on search engines and integrate those keywords in your digital campaign’s SEO strategy. Optimize the meta data of your campaign by integrating your target keywords in your campaign’s title, content, meta description, URL, and image alt text.
Set an offer strategy. Once your digital campaign has successfully captured a consumer’s attention, you need an offer strategy to draw them in. A common approach is through the promotion of gated premium content. Understanding the content that appeals to each of your personas will direct the premium content offer that should be tailored for each. A complete profile for each persona will guide a company’s content creation and fill any gaps in its content offerings.
Create a lead strategy. Although generating leads is the goal of a digital campaign, it is not the end goal. An internal strategy needs to be in place to continuously inform and engage a lead, whether through email or other mediums, with the end goal of transition a lead to an eventual customer.

A successful digital campaign requires a significant amount of planning before it can be built, tested, and implemented. Developing an adept understand of the market environment alongside a solid SEO and content strategy are the key factors to launching a successful digital campaign.

Looking for best in class digital marketing? Contact us.

A logo is a central part of a company’s brand. It’s the first thing customers see, and what they learn to recognize as a short-cut to your brand values. And it needs to convey a strong message about what you stand for, and how you work with your customers. Choosing the right logo can make a big difference. Refreshing your current logo might be even more crucial.

Here are five reasons why companies refresh their logos:

Hindrances. As a company evolves and grows, its products and services will change in tangent. A logo from its past may now risk pigeon-holing and hinder the company’s growth. A company’s original logo may include words describing its offerings. As its product and services expand a logo refresh would be needed to accurately represent its growth.

Modernization. Overtime logo images that were once fashionable can become considerably outdated. Sleek, minimalistic logos are the trend today and many companies find the need to adjust their logo to appeal to today’s audience and stay relevant in the market.

Renaming. When a company changes its name, its original logo may no longer be relevant and a logo refresh is due. This is especially true for companies where their original logo was a literal representation of its original name.

Digitization. As the world grows increasingly digital companies now need to take into consideration how their logo renders on different screen widths and other mediums on the web. Old logos did not take responsiveness into consideration and must redesign and refresh to adapt in the digital age.

Acquisitions. When two companies become one, the company name may change and their logo as well. An acquisition instantly expands a company’s products or service and their original logo may no longer be an accurate representation of the new company.

Since a company’s logo is such a close depiction of a company, a major change in any area of its business will affect its single most important visual representation. A logo refresh aligns a company with its core values and ultimately its consumers.

Looking for best in class digital marketing? Contact us.

As more and more brands enter digital maturity, new top-level domains (TLDs) are becoming available for registration. Previously, only generic domain names and country code domains were available for use, such as .com, .net, .us, .ca, etc. Now the doors have been opened to a whole new set of domain extensions, including .business, .expert, and .guru. Here is everything you need to know about new top-level domain names and why they were introduced:

Growing Shortage of Alternatives. As companies expand their presence in the digital space, acquiring an appropriate top-level domain name has become increasingly difficult. It wasn’t long before most short domains were taken and resulted in newer domain names becoming increasingly long and absurd. For example, flights.com is unavailable and the alternatives becoming increasingly bizarre: cheapflights.com, buycheapflights.com, bestcheapflights747.com.

Providing New Choices. The introduction of new domain name structures not only made it possible for companies to acquire an appropriate domain, but also tailor their domain to appeal to both their target consumers and performance on search engines. For example, healthfoodbusiness.com can now be structured as healthfood.business or health-food.business.

A Domain Name at a Glance. With increased flexibility for companies to acquire a tailored and concise top-level domain, it is possible for consumers to gain more insight about a company directly from their domain name, such as their location and area of business. From a company’s perspective, a differentiated and professional domain name may provide it the edge they need over their competitors.

Increased Regional SEO Value. Search engines currently do not rank new domains differently from established domains on a search engine results page (SERP), but there are regional benefits where a .de domain will rank higher on SERPs in Germany but not in the USA. With this in mind, companies may want to consider how this affects their choice on a top-level domain name if their target audience is in a different region, for example: green-cars.ottawa.

New TLD Name Options. The list of available new domains is growing every day, but in general new domains can be internet terms, a description of an offer, or regions. Examples include: .website, .online, .webpage, .work, .photography, .travel, .ca.us, .berlin.de, .bc.ca, etc. The possibility for a company to acquire a more suitable domain is now significantly higher.

Restrictions on Choosing a New Domain. When a company is choosing a new top-level domain name, it must follow rules set by the respective domain registry. Common restrictions include trademark law and regional domain extensions. Protected company brands and names are not available while many regional domain extensions are only allowed if the company is based in that specific region.

Securing a New TLD Name. While many new domain names have launch dates, many others do not have a specified release date. Companies can either request a non-binding pre-reservation for domains without a specified release date or a binding pre-registration for domain names with a specified release date. Non-binding pre-reservations allow companies to pre-order a new domain name with no obligation to buy when the domain is ultimately released. Binding pre-registrations require payment upfront and is a binding agreement.

The availability of new top-level domain names opens doors for companies seeking to harden their digital presence. Ultimately, the decision to choose a new domain name is a strategic one that should be made in tangent with a company’s business goals. As the world evolves to be increasingly digital, how a company presents itself on the world wide web is more important than ever.

Looking for best in class digital marketing? Contact us.

Today, a website is the front door to your association, and every effort must be made to deliver a powerful user experience for current and prospective members. Your digital platform must be modern and intuitive. Beyond a great design, it is important to make sure your website is addressing all of your association key performance indicators around member services, member retention, communications, activism, and engagement.

To this end, when thinking about your association’s website, a great design is not necessarily where you should begin. The first question you should ask yourself is, “Is our website working as hard for our association as it can to help us achieve our association goals in the most efficient manner.” Understanding where your members are coming from, how are they accessing the site, and what tools they need to be successful all must be asked up front through a discovery process in order to maximize the impact of a new website.

With that thought process in mind, here are some recommendations to consider when undertaking a new website design for your association:

Provide the tools and resources to help your members do their jobs more effectively. They are paying you to be their advocates, and they need your help in taking action, remaining relevant, and proving the impact and rationale for their membership. For one membership organization, we built a tool that enabled human resources professionals to directly send a presentation to their bosses to show the value and impact of their membership in that organization. It was a very effective tool for ensuring membership dues.
Clearly communicate the value and impact you provide. Make sure your messaging and value is clear right up front. We have worked with many associations who are going through an identity crisis and don’t understand why membership may be down or why they are less relevant than in the past. It may be time to audit your messaging and positioning, both internally and externally, to ensure it is relevant to your members and the communities you serve.
Don’t be afraid to brand with impact. Changing colors or changing logos can go a long way toward sending a powerful signal to your constituencies. And make sure that the design direction you take aligns with that of the industry you serve. If you that’s the tech community, make sure your brand feels techy. If you serve the healthcare community, make sure your brand aligns. You get the picture. Modern, fresh and engaging can really make an impact in the perception of your association as you go to market with a new website.
Content. Content. Content. Being a thought leader and delivering authoritative content is critical for success. Keep your content fresh and engaging, update it regularly, and address the current and emerging topics that are of importance to you members. Association content marketing is becoming a must for the most advanced associations.
Make sure your content is Search Engine Optimized and your architecture is designed for SEO best practices. There is so much talk about SEO that people get confused. But that should not be the case. Go analyze what people are searching for and align your content around that. Ranking high with Google and Bing can be very effective.
Go mobile. Look at your stats. People are accessing the web from mobile devices more than ever and the stats continue to rise. A responsive site is a must in today’s digital environment. If a user does not have a great experience with your association on a mobile device it can impact your value immensely.

Re-targeting campaigns that reach across platforms and devices allow marketers to reach the same prospect as they move across the web, social networks, and mobile devices, creating a new level of engagement and interaction based on data. Understanding the best ways to implement a successful re-targeting strategy can result in dramatic improvements in customer conversion. When done poorly, you run the risk of annoying target audiences with constant messages that do not resonate. When done right, they can go a long way toward driving personalized engagement.

By collecting anonymous information on user behavior and intent, brands are able to convert prospects by engaging them with the right creative and messaging at the right time. By simply placing a short snippet of code, marketers can turn valuable customer data into actionable advertising strategies in real-time.

With that in mind, here are our top four tips for an effective re-targeting strategy that will deliver the results that brands need for a successful campaign:

Pick the Best Platforms. As mobile devices and social media become the dominant platforms for consuming news and information, incorporating the right channels into a campaign is critical. Social networks attract engaged consumers and give brands a direct line to those prospects. Re-targeting on social lets you take advantage of native tools such as shares, likes, and comments to further expand your reach.

At Bluetext, we often recommend Facebook for B2B clients and tend to shy away from Twitter, where users are more interested in entertainment, sports and politics as opposed to business issues. To get the most out of Facebook campaigns, test messaging and creative on smaller subsets of viewers to understand which is going to produce the best engagement. We like to test variations on headline copy, CTA buttons, offers and creative concepts to make sure we are optimizing for the right ads.

Don’t Neglect Mobile. Mobile traffic has surpassed desktop for most brands. There are now more opportunities to leverage retargeting on mobile to reach these prospects. With mobile retargeting, advertisers can retarget desktop visitors as they browse across social networks on their mobile devices or retarget mobile site visitors as they move to desktop computers to research larger purchases. One study found that, on average, AdRoll customers who include a mobile element to their retargeting campaigns receive a boost of nearly 25 percent in clicks and nearly 10 percent more conversions.

Personalize the Experience. While it’s especially important to reach the right user at the right, it’s not always obvious how to do that. Here are three categories of segmentation that marketers can identify to reach their audiences through mobile retargeting and personalization throughout the buyers’ journey:

Level of intent. A visitor who has checked out a half-dozen pages is obviously more valuable than one who has bounced after 10 seconds. When you see a level of interest, focus on that visitor.

Products viewed. When a visitor views a product or services page, make sure your messaging is focused on that product. You already have them half-way down the sales funnel, so don’t try to force them back up again.

Those who have converted. Just because someone has already been a customer doesn’t mean you should cut them out of your campaign. Enlist them instead into a loyalty campaign that can help validate your brand for other prospects or else offer them additional products or services that complement what they have already purchased.

Looking for agency help? Contact us

If your digital marketing agency team doesn’t have a SMAC roadmap, you may find your company drifting off-course in 2017 and beyond. Here’s brief refresher course on SMAC.

Social Media

Social Media continues to evolve. Platforms rise and fall by the year vs the decades of old. Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Snap’s Evolution Will Result in Interesting New Opportunities.
2. Twitter Fatigue Will Worsen.
3. Users Will Crave More Vicarious Experiences.
4. New Areas of Communication Will Emerge.

Mobile

Mobile devices are the cornerstone of how new business is being built and legacy businesses are reinventing themselves. Mobile devices allow users to constantly update their profile, stay aware of deals and promotions, and track locations and buying habits by virtue of connecting to various wireless signals and near-field communication (NFC) devices.

Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Consumers redefine purchase boundaries; mobile marketing, brand partnerships deepen
2. Department stores, mobile marketing partners tackle the ‘Amazon Effect’
3. Programmatic accelerates: brands, tech, marketing continue to invest
4. Next-generation creative, video redefine mobile engagements

Analytics

As databases have grown larger and processors and memory have become capable of chewing through hundreds of millions of records in a short time, we have begun to see how analytics can do more than just track clicks. Analytics can establish links between entities and make intelligent predictions about customer behavior based on knowledge a system has about a customer — knowledge that has been informed by social networking.

To keep up with the explosion in Big Data, companies and corporations are beginning to invest in BI projects and more and more sophisticated analytics infrastructure. Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Multi-channel Attribution
2. Focus on ‘Return on Analytics Investment
3. Monetization of Data
4. Exciting new players in the MarTech arena to complement the core analytic platforms

Cloud

The cloud element of SMAC refers to the capability a business has to spin up vast amounts of capacity that are paid for by the minute or hour. Businesses do not need to spend millions of dollars building another data warehouse – they simply rent it from a cloud provider, do their work and turn it off. When the business environment changes, they simply spin up another cluster in the cloud, pay another few hundred dollars and continue building insights.

Some new trends we see emerging that we see potentially continuing to gain momentum.

1. Artificial intelligence (AI) will make personalization a reality in 2017.
2. Self-service will be the new normal.
3. Enhancing the Buyer Journey
4. Google Tag Manager and other granular analytics modules being the norm
With buyer sophistication growing daily, marketers need to deliver increasingly smarter strategies and campaigns. Are you taking the time to measure how your efforts are working and think about how you might enhance your efforts, or do you find yourself quickly moving from one campaign to the next?

Need help with your SMAC TALK? Contact the digital marketing gurus at Bluetext.

Google has done it again, quietly making a significant change to the way its algorithms process Google AdWords that could be significant challenge for digital marketing if not understood and managed. At Bluetext, we closely monitor all of updates to how the Google’s search engines returns query results, and we have posted a number of blogs to let our clients know about these changes and how to address them.

This time, it’s a little different because this change, which Google announced on March 17, addresses AdWords, the tool companies use to implement their keyword purchasing strategies, rather than a revision of its organic search functionality. With this change, marketers may need to adjust their spending programs for purchasing the keywords that drive traffic to their sites.

In the past with AdWords, marketers would select a set of short-tail search terms that would be part of their search advertising mix. For example, a hotel chain might include simple key phrases like “best hotels in Nashville,” mirroring the way customers search for a list of places to stay. Up until the latest change, that exact phrase would drive the Adwords results. But Google has decided that people don’t always type their searches as that exact phrase, dropping the “in” by mistake or even misspelling it as “on.” As a result, Google has decided to expand its close variant matching capabilities to include additional rewording and reordering for exact match keywords.

What does that mean? In layman’s terms, Google will now view what it calls “function words” – that is, prepositions (in, to), conjunctions (for, but), articles (a, the) and similar “connectors” as terms that do not actually impact the “intent” behind the query. Instead, it will ignore these function words in Adwords exact match campaigns so that that the intent of the query will be more important that the precise use of these words.

Sounds like a good move, because if you search for “best hotels in Nashville” or “Nashville best hotels,” the result will be the same in AdWords.

But what if the search is for “flights to Nashville,” which isn’t the same as “flights from Nashville”? Ignoring the function words “to” or “from” would change the purpose of the query. Google says not to worry, its algorithm will recognize the difference and not ignore those words since they do impact the intent.

Hopefully, Google will make good on that promise. But advertisers who have been briefed on this revision aren’t too certain. Their carefully constructed AdWords investments might take a hit if the function words are not managed precisely to meet this new approach.

We like the old adage of “Trust but verify.” While we take Google at its word, we know there are always growing pains with these types of revisions. For our clients, we are recommending that they carefully review the terms they are including in their AdWords mix. Our advice: Be as precise as you can and factor in how these functions words might be perceived before pulling the trigger. Losing traffic to your site because of placement of a simple word should be a real concern.

Want to think more about your adWords, search and SEO strategies. Bluetext can help.

It is not hard to quickly discover, when sitting down with a client or prospect, when they feel that they are not executing efficiently. A few simple questions and they get that look indicating that they know they need help. This blog post is not another list to make you feel badly about your marketing efforts. This is a list of 10 signs that you are doing marketing right. This is by no means an exhaustive list, and is in no particular order, but hopefully when scanning you can mentally check off a handful of these to show you are taking your marketing efforts in the right direction.

You have an editorial calendar to align marketing efforts for thought leadership, product launches, news, events, and other corporate activities. An editorial calendar helps deliver a consistent message across all channels.
You are part of the right conversations. Conversations about companies, products, services, technologies, etc. are happening everywhere. It is important to be part of these.
Social media is integral to your marketing operations.
When a prospect visits you at an event, they get the same brand look/feel/attitude from your booth as when they visit your website or scan your social properties.
Your website is responsive, and you are starting to think of the mobile user experience first. The trend is your friend here – several recent studies show that more than half of web traffic is now coming from mobile.
You “own” your website, and
don’t need to rely on IT or an outside vendor for consistent updates.
You are leveraging Google Analytics to ensure website content is most effectively displayed to deliver a solid experience for a variety of target personas.
You lead your business or marketing reviews with actual statistics on your results pulled from various tracking systems.
You listen to your customers. They know what they want and can be a fickle bunch across any industry.
Your brand tells a story. From the logo to the look to way your employees talk about you company, everything is aligned and powerful.

This list may be missing many tell-tale indictors, but it’s a good place to start. Please feel free to throw out other ideas, and we will add to this on a regular basis as markets and marketing efforts continue to diversify.