AUSA 2023 is just around the corner! AUSA’s Annual Meeting offers a unique opportunity to network with other defense contractors and military personnel, gain insights into the Army’s priorities heading into the following year, and stay updated on industry trends. Here is your guide to making the most of your AUSA experience:
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Set Clear Goals:
Before attending the conference, define your objectives. Are you looking for new partnerships, seeking the latest information on military technology, or showing off the capabilities of your organization? Having clear goals will help you tailor your conference experience accordingly. Research the agenda and create a schedule that aligns with your goals. Identify key speakers, panels, and exhibitors you want to visit. The Exhibitor’s Hall can be overwhelming, so make sure you review the map before you go and plan which booths you would like to see and who you would like to speak with.
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Network with Purpose:
Networking is one of the main reasons people attend conferences. Don’t just collect business cards; engage in meaningful conversations. Prepare an elevator pitch that clearly conveys your company’s capabilities and what you’re looking for. After the conference, don’t let the connections you’ve made go cold. Send follow-up emails or connect on LinkedIn to express interest in further collaborations or partnerships. Don’t forget to personalize your messages to remind the person of your conversation.
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Get Tickets to a Social Event:
There are several events hosted by AUSA that are outside the conference agenda that you can purchase tickets to. These events are less formal ways to meet people in the industry and many of the events include food and live entertainment. You can purchase tickets on-site at the convention center the day of the event and AUSA members get a discount.
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Leverage Your Company’s Social Media:
Ensure that you and your organization follow AUSA’s official social media accounts and use the hashtag #AUSA2023. Share your thoughts, engage with other attendees, and stay updated on any last-minute changes or additions to the program. If you are exhibiting, make sure your organization posts a picture of your booth and your booth number so other attendees know where to find you.
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Download the AUSA App:
You can create a personalized schedule for your conference experience and view the convention center map when you download the AUSA app. There are a few networking features that have been added this year to help you expand your professional network.
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Know the Area Around the Convention Center:
The Walter E. Washington Convention Center is located next to Mt. Vernon Square in DC. For a convenient coffee break or informal meeting, check out Compass Coffee or Unconventional Diner. For a quick lunch, check out Pearl’s Bagels, Shouk, or Wise Guys Pizza.
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Start Planning For Next Year:
It is never too early to start thinking about 2024! If you are thinking about having a booth at AUSA next year, ensure that your organization’s brand stands apart from your competition. Your booth is your battlefield, and a well-designed booth can attract and engage visitors effectively. While you are walking through the Exhibition Hall, take note of the booths that you like and which booths you do not like. The best trade show booths have a simple layout, are accessible to attendees, and probably entice visitors with swag. You may want to incorporate interactive elements like touchscreen displays or virtual reality experiences to engage attendees. These experiences can also be an effective start to a lead nurture campaign for your organization with the right post-event strategy and follow-up.
Attending AUSA can be a catalyst for growth for your company. By setting clear goals, networking effectively, and staying engaged in the industry, you’ll not only make the most out of the event but also position your business for long-term success in the defense and government contracting space.
Always keep in mind: your website is the first impression that users will get to see what it’s like to do business with you. Just like you would put on a clean suit for a pitch, put on your best interface on your website. Do not drive away a business opportunity by designing a cumbersome website that is hard to navigate! Below are the best practices for implementing a B2B navigational system with users in mind.
Create a Buyer Persona
When thinking through your navigation, it is important to focus on who is buying your product. A key goal should be to tailor your navigation to buyers, without excluding any potential leads. A way to do this is by creating buyer personas.
Buyer personas are fictional representations of who is buying your product. Your personas should be rooted in data from analytics tools such as Google Analytics, Hotjar, or Siteimprove. When making navigation decisions, ask yourself, WWMBD — “what would my buyer persona do?”.
Bluetext, as a top UX design agency, uses a combination of quantitative web traffic data and stakeholder perspectives to ensure a comprehensive understanding of a business’ users. It is always important to put trust in the numbers, but also consider the unique perspectives a sales or product marketing team may bring. A bounce rate may key you into acknowledging a problem but does not always explain the root of frustration.
Declutter Your Navigation
According to a study conducted by Hubspot, 76 percent of people answered that the most important factor in a website’s design is the ease of use. In order to make your website as easy to use as possible, declutter your navigation and design it to be scannable and intuitive.
A good rule of thumb for decluttering navigation is to present the user with no more than six top-level navigational choices in your main navigation. If more than six choices are needed, consider creating a utility navigation for items that could be considered “tools” or require action. Utility navigations provide a sense of hierarchy and create separation from content that could be mostly for browsing or educating buyers on the products and services your company offers.
Need some help purging your navigation? Get a fresh perspective! Hiring a UX agency will give your site a fresh set of eyes to evaluate what is and isn’t needed. Like a true scientist, a UX design agency will also use tools to test their theories with tools such as a tree test to validate proposed sitemaps.
Implement Sticky Navigation
Usability studies show that implementing a persistent website navigation, or a “sticky navigation” increased website conversions as much as 10%. Studies show that users were able to focus on the products on the webpage they were on and scrolled further down the page when the navigation was always at the top of the screen.
Keeping navigation items accessible at all points of the user journey will help avoid the “dead end” scenario if lost on a page. It’s like having a built-in GPS for your user journey to always present alternate routes and course correction.
Make it Easy for Users to Contact You
Having your “Contact” button in the top navigation, as well as your footer, ensures that users will be able to get in touch with your business no matter where they are on the site. There is nothing more frustrating than wanting to get in touch with someone without the proper means to do so. If you implement a sticky navigation as stated above, adding “Contact” will serve as a persistent call to action leading to more leads generated from your website.
Need to make changes to your website to improve your navigation? Bluetext can help.
Trends in website design are ever-evolving. It’s a fast-paced industry, but any business with a digital marketing presence should take efforts to stay informed and keep up with best practices. Just as you would ensure employees are helpful and informative to customers in a physical store, your users expect the same experience online. Here are three user experience trends that you should consider for your business’ website in 2020:
Design as a part of your business strategy.
A few years ago, chief executives might have excluded themselves from having a say in website design or functionality to focus on the bottom line. That being said, more and more companies have come to recognize the critical importance of a strong online presence. With the world participating in the digital-first movement, your website says a lot about the health of your business.
The future of the company often lies in the hands of top executives, as they typically establish the company culture and the goals with investors or the board of directors. Including top stakeholders in the design process is critical to get initial sign off and ensure their vision is incorporated. It is important to involve diverse perspectives into any web design, especially the ones writing the checks. These stakeholders offer a unique perspective in the current state and future aspirations of the company. Website strategists and UX designers should always include the top decision-makers in the room to make sure the website they are designing today aligns with the business strategy of the future.
When Bluetext recently partnered with Blue Yonder (formerly JDA), the #1 supply chain management software company in the world, we made sure to include top decision-makers from the initial discovery session, all the way through to launch of their brand new website. You can view our work with Blue Yonder here.
Thumb-friendly design.
With over 50% of website traffic coming from mobile devices, responsive website design has become a top priority. Menu navigation and intuitive user journey has been and always will be a top design consideration, but recently there has been a shift in attention towards mobile menu design.
How do top UX design agencies optimize for user comfort as we design for mobile? We think about adding content and important elements to the “thumb-zone”.
The “thumb-zone” includes the area at the bottom of a mobile device and on the side opposite the thumb. Test it yourself by holding your mobile device. Where does your thumb naturally fall? User studies say that about 75% of user interactions are thumb-driven, so including navigational items and important content in this zone creates a simplified and more natural user experience. In 2020, you will likely notice a lot of websites start to move away from hamburger navigation on the left side of the screen. These are often replaced by navigation bars at the bottom of the screen, aka the thumb’s natural setting.
Bluetext designed a mobile-first website for Built With Chocolate Milk, an organization that promotes the benefits of chocolate milk as a natural recovery drink. Bluetext enhanced the user experience and overall engagement through a website redesign that emphasizes the science-backed benefits of chocolate milk and showcases Built With Chocolate Milk’s impressive partnerships with world-class athletes such as Klay Thompson of the Golden State Warriors.
Accessibility.
With the internet being a critical part of daily life and the rise of user-centric design, it is no surprise to see accessibility on the list. When thinking through how a user gets from point A to point B, UX designers should be inclusive of those people who may have a disability and use assistive technology.
One way of keeping accessibility top of mind is to develop separate personas for users that may have low vision, deafness, or other disabilities. Persona creation is a common exercise for top digital marketing agencies when beginning a website project. But thinking beyond the expected customer personas can open insight into a more inclusive and realistic set of potential web users. Having empathy for these personas while designing will help ensure little tweaks are made that allow them to equally experience your content. For example, ensuring text is large enough for users with low vision and inclusion of space for video transcripts are all UI elements that make the website more accessible to all. With the rise of imagery- and animation-heavy sites, adding alt text to all website imagery will allow screen readers to provide context to visually impaired users. Plus, this step will kill two birds with one stone by improving your site’s SEO ranking with keyword-rich descriptions.
Added bonus: Google prioritizes websites that are more accessible to more users, so if you want to boost your SEO rankings, keep accessibility top of mind.
When the SSB Bart Group, the leading provider of accessibility solutions and software, needed a new brand to increase its market share and continue on its growth trajectory, it chose Bluetext to deliver a new name, brand, and website that would focus on its people and expertise. After a thorough discovery process, competitive review and market analysis, Bluetext proposed Level Access to simplify the brand and its promise to the industry. The new look and feel and how it is presented on the website reflects Level Access’ mission “to create a world where digital systems can be made readily accessible to users with disabilities—enabling digital technology to become a profound empowering force in their lives.”
