The term “Content Strategy” may be one of the mosts misunderstood concepts in the marketing industry. One of the reasons is that there are many different definitions for the term, not to mention that most agencies, organizations, and even core teams have differing opinions of what makes up content strategy and execution. Everywhere I have worked has handled content strategy in different ways, but all had one common trend: Content Strategy was integral to a successful website build.

One such definition by marketing guru Rahel Bailie states:

Content strategy deals with the planning aspects of managing content throughout its lifecycle, and includes aligning content to business goals, analysis, and modeling, and influences the development, production, presentation, evaluation, measurement, and sunsetting of content, including governance. What content strategy is not is the implementation side. The actual content development, management, and delivery is the tactical outcomes of the strategy that need to be carried out for the strategy to be effective.

Rahel Bailie, coauthor of Content Strategy: Connecting the dots between business, brand, and benefits and principal of Intentional Design

Rahel does a great job in articulating the essence of Content Strategy. At the end of the day, it is about the process that is put in place to deliver the right content to the right person at the right time. Content Strategy is not a set-it-and-forget-it task; it requires active attention and ongoing support to ensure success.

At Bluetext, content strategy is a key component of every website project. At the beginning of a project, we work with our clients to define the right balance of support required to ensure that they are successful. We strongly believe that without a well-defined and well-executed content strategy there is an abundance of business opportunity left on the table. Whether this be in the form of missed SEO juice, messaging gaps, or outdated and unimportant content, the bottom line is that your organization is missing out on some of its potential.

So what does a sample content strategy process look like?

In this blog post, we walk through a very high level overview of the core pieces required to have a successful content strategy. These are by no means the only things that make up content strategy and there will be different flavors/add-ons/adjustments based on your organization’s specific needs.

Step 1: Define your Audience

The core of a sound content strategy is defining your audience. A content strategy may have more than one target audience, but without at least a basic understanding of your users, you will effectively be shooting in the dark. For growing companies whose business goals are raising more capital, investors will be an important audience in your content strategy. Differentiating between primary and secondary audiences will help prioritize your website’s content curation, presentation, and execution.  Understanding the nuances of your audience — their goals and their behaviors — will allow you to tailor the content on your website such that you give them the best experience possible.

Sample Tasks:

  • Analytics Trend Analysis
  • Stakeholder Interviews
  • Market Research

Step 2: Define your Content Areas

Having a clear definition of what content you need and how it will be structured will help ensure a sturdy foundation for your website. Thinking through how content will be grouped and how a user will find content are key to being successful in this area. Outputs from Step 1 should inform how you construct your content areas. Do you need a page dedicated to target audience testimonials? Are you planning on being a thought leader in your space? Consider where on your site your content areas will be most effective at delivering your core messaging to your target audience.

Sample Tasks:

  • Sitemap Audit
  • ROT (Redundant, Outdated, Trivial) Analysis
  • Competitor Sitemap Analysis

Step 3: Define your Editorial Strategy

Editorial strategy covers many different topics. Defining the voice, point of view, and writing style will help you create a unified website that is easy for your user base to consume. The last thing you want is every page to read like it was written by a different author with no cohesion or consistency.

Sample Tasks:

  • Keyword Analysis & Planning
  • Competitor Research

Step 4: Define your Editorial Process

As I mentioned earlier, Content Strategy is not a “set it and forget it” type of task. It takes constant attention to keep up with not only your competition, but also evolving web trends and expectations of your user base. An editorial process will provide a guideline for you and your team to continually monitor and improve your websites content strategy.

Sample Tasks:

  • Blog Planning
  • Content Refresh Schedule
  • Ongoing SEO Analysis

Ultimately, the content strategy for every business, industry and organization will be a little bit different. The important part of a content strategy is that you have one, you are actively engaged and thinking about it and that you and your team understand it is a living, breathing thing.

Looking for help with your content strategy? Contact Us!

Speed is by far the most critical metric to consider when re-designing an enterprise website – it won’t matter how beautiful your new site looks if nobody is going wait an extra millisecond for your homepage to load. In addition to providing a fast loading, responsive user experience – speed has a direct impact on your ability to optimize higher user engagement, conversion rates and SEO rankings – all of which drive better brand and marketing performance.

One of the primary signals Google’s algorithm uses to rank performance is site speed – but by extension it is really page speed that Google is measuring. According to Moz, page speed can be described as either “page load time” (the time it takes to fully display the content on a specific page) or “time to first byte” (how long it takes for your browser to receive the first byte of information from the web server).

Page speed is also vitally important to user experience – pages with longer load times tend to have higher bounce rates and lower average time on page that result in an immediate negative impact on conversions. According to Google, 53% of users will abandon a site or web page if it doesn’t load within 3 seconds. This also has a direct impact on search rankings – with less than half a second separating the first and third pages of Google search results.

So how do you measure site speed? Google introduced its own web-based tool, accessible via Google Labs, called Page Speed Online. It’s available as a web-based tool as well as a Chrome extension. With it, you can quickly get an overview of high priority, medium and low priority fixes that can help increase your page speed.

Here are the top 5 for your digital agency implement to add instant horsepower right out of the gate:

  1. Accelerated Mobile Pages (AMP) Technology – AMP is a new open framework built entirely out of existing web technologies to dramatically improve the performance of the mobile web by enabling code to work across multiple platforms and devices so that content can load instantaneously —no matter what type of phone, tablet or mobile device you’re using. With Google splitting its index into separate versions for mobile and desktop – the time has finally come to start prioritizing mobile
  2. Wrangle Your Javascript and Stylesheets – Have your scripts and CSS load in external files instead of cramping up each and every web page. This way, only the browser has to load the files one time, rather than every time someone visits each page of your site. Ideally, put your external CSS in the portion of your site, and your external Javascript file as close to the tag as possible. As a result, the browser isn’t bogged down wading through all those requests for external files right from the start. The only time you won’t want to do this is if the Javascript needs to load near the top of the page – such as to display a name or load up an image carousel.
  3. Optimize Your Images – In Photoshop or Fireworks, you can use the “Save for Web” option to drastically reduce image size. An image quality slider lets you see the visual trade-offs between graphic file size and crispness. Also – don’t rely on HTML to resize Images – while HTML makes it easy to create a smaller version of a larger graphic it doesn’t mean it’s taking up any less room on the server. The browser still has to go through the process of loading the entire image, checking the width and height you want and then resizing it accordingly.
  4. Use GZIP compression – You’ll want to ask your web host if they use GZIP compression and deflation on their servers. These are two techniques that can significantly speed up a site, reducing file size by as much as 70% without degrading the quality of the images, video or the site itself.
  5. Caching – Many content management systems now have plugins that will cache the latest version of your pages and display it to your users so that the browser isn’t forced to go back and dynamically generate that page every single time. Plugins like WP Super Cache can take a serious bite out of page load times.

You can also look beyond your website itself and consider a Content Delivery Network (CDN) that serves up pages depending on where the user is located. Faster access to a server near their geographical area translates into faster load times.

While speed is the most critical metric of any re-design effort – it’s not the only metric. Working with a smart digital agency to define KPIs for the re-design of your next generation website will significantly improve performance metrics across your digital marketing ecosystem right out of the gate.

Go the need for speed?  Contact us

 

Google recently updated its ad muting tools to give users even more controls over ads that auto-play in your feed. In its blog post announcing this capability, Google reiterated its commitment to transparency and control over a user’s own data. The new tool allows users to go into their Google Ad settings and select which ads that are targeted at each user, and select them for a sound-off setting. In addition, it will engage ad muting across all of your devices.

Sounds great for users, but what about for marketers who are trying to get their ads in front of potential customers who have expressed interest in the product or service? After all, retargeting potential customers who may be solid prospects due to the interest they’ve expressed can be a successful arrow in a marketer’s quiver, while ad muting may seem like a killer.

The immediate reaction in the marketing world was that the sky was falling with the new Google ad muting tool. We think that’s an over-reaction. In fact, we are strong believers that the more that target customers believe that the ads they are seeing are appropriate and of interest – and not annoying, irrelevant, and out-of-date – the more likely they will have the confidence to engage with the ads.

Here are our four tips for making sure you online targeting will be successful, and not fall on deaf ears:

  1. Don’t use auto-play in your retargeting campaigns. This might seem obvious, but there’s a reason that Google upgraded its ad settings for users: They keep complaining about them. Yes, they do force viewers to react, but that’s not always a good thing. If a target audience wants to engage, they will do it because of the content, and not because of auto-play.
  2. Limit your retargeting for each user. One of the complaints about auto-play in response to Google’s announcement is that these ads often target users for months, even though the interest may have vanished after days. For our retargeting campaigns, we recommend no more than six ads. If the target customer hasn’t engaged at that point, we don’t believe additional placements will help.
  3. Make sure your ads have great creative. This should also be obvious. Target customers are far more likely to notice and react to an ad that gets their attention in a good way. That means professional creative with a message that says something to your targets. It doesn’t always have to be humorous or outrageous to get their notice. But it does need to be good.
  4. Make it count. Being relevant and timely is what users really want. That means paying attention to when the user expressed interest and acting quickly before they move on to another solution.

Looking to make your digital media campaigns more effective? Learn how Bluetext can help.

Top digital marketing agencies are quickly learning that mobile retargeting is now a key element in any successful campaign. But moving our clients to this strategy is not always an easy sell, as the many challenges that mobile presents can be intimidating. In spite of the roadblocks, mobile retargeting can increase reach and engagement far beyond other channels. Here are Bluetext’s six top tips for getting started with a mobile strategy:

  1. Unsure on how to reach target audiences on their mobile devices? Think social media platforms. Today’s target audiences are more likely to browse their social media apps on their mobile than search websites. Take advantage of the tools that Facebook, LinkedIn and Twitter offer for their ad campaigns.
  2.  Want to increase mobile traffic to your site? Optimize your website for mobile to fully take advantage of this platform. That means a design that is responsive for all devices, and features simple and concise headlines, titles and other text. More importantly, make sure that images are sufficiently compressed, reduce the number of redirects (nobody wants to wait for a new screen to load), and minimize code to maintain a high-performing experience.
  3. Not sure how to design for mobile? Think like a visitor to your brand would, accessing your site via a mobile device. That means simplified designs and copy, but also calls-to-action that are clear about where the visitor will land if they click on that button. Viewers don’t want to leave the screen they are on unless they know there they are going.
  4. Need to improve your reach on mobile? Safari is the leading browser for mobile devices, but leveraging Apple’s tool is not so easy. One simple trick: Make sure you are enabling Safari, which typically blocks third-party cookies in its default setting. Find a provider that is skilled at accessing Safari’s massive number of users.
  5. Still not seeing the conversions you expect? It could be your landing page. Try to simplify the actions on the landing page to make sure there is no confusion or abandonment from that conversion point.
  6. Want to get hyper-specific with your targeting? Try geo-fencing for conferences, events, shows and other gatherings of target audiences. Sophisticated new geo-locating tools allow geo-fencing to specific blocks around convention centers, hotels and other venues. Serving ads at the right time and place can pay big rewards.

Any marketing campaign can be much more effective with a mobile component, as long as it’s well-executed.

If you want to learn more or need help with your campaigns, Bluetext can help.

B2B website design that focuses on the user experience will continue to be a top priority for brands who thought UX was only for consumer and e-commerce sites. In a recent blog post, we offered some of the best practices for developing an effective user experience on a business-oriented website. In this post, we will explore some additional best practices for the B2B website design that puts the user first in its architecture.

Write the way your targets think.  When potential buyers visit your website, they will have a level of knowledge that most often is not as deep as you. Write content for who they think and eliminate jargon or text that won’t keep their attention. Use language, phrases, and concepts that are more likely to be familiar to them.

Make sure the text you include on your site appears in a logical order, but it should be natural as well. Confer with key customers and ask them to describe what your solution, services or products mean to them. What problems do they solve, and what were their pain points before working with you?

Let the buyer maintain control. Eliminate designs that override how a prospect might want to interact with the website. Autoplay videos, which have become ubiquitous across social media platforms and many news websites, can frustrate visitors who view these are a nuisance.

Don’t assume what the visitors want to do; let them play the video only if they want to. It should supplement, not be a substitution for, good content that is in text on the page.

Automatic carousels, once a common feature on many high-end websites, have also lost their allure, for the simple reason that they don’t work. Besides the fact that motion in carousels is distracting and rarely timed at the right intervals, it doesn’t present key messages to the visitor where they will be certain to see all of them. Layer information for your website in a way that makes it easy for your buyers to discover and explore instead of using an element that is less effective.

See how Bluetext can help your brand deliver an effective user experience.

Top branding agencies are always looking for new and refreshing approaches to logo designs that resonate with customers. Every designer’s dream is a new logo that is memorable and unique. But customers react to logos that interesting and different, but not too different. If a logo adheres to a style that is out-of-date or too far out of the mainstream, it may stick out from the crowd, but it won’t generate the positive feelings that it would if it were within the boundaries of the top logo trends that are hitting the market. With that in mind, here are six top logo trends that we are seeing both with our clients and across the industry:

  1. Flat Designs Retain Their Strength. When Microsoft released its latest new logo, the design was flat with no shading or 3-dimensional effects. The result is a logo that is straightforward, maintains its integrity and brand equity, and looks good across all channels and in all sizes. It’s also easy to print and reproduce. A flat design shows off the brand and colors well and shows off the brand in its simplest form.  
  2. Negative Space is Your Friend. Pinterest, Instagram, Toyota and scores of other iconic brands all use negative space – sometimes with hidden shapes and symbols includes. As an article in Lifebuzz.com reveals, the three ellipses in the Toyota logo represent the heart of the automobile, the technology, and the customer. More importantly, negative space can draw attention to the brand in a way that is memorable and different. 
  3. Stacking is Back. For many years, the logo with letters had to be simple initials in a simple design. But as a way to grab attention in a way that stands out and is easy to see and absorb, stacking can be a strong alternative – often with different fonts for each word. This offers a solid way to highlight different fonts to challenge viewers while giving them something they can quickly comprehend. Here’s an example of a recent refresh (minus the different fonts) from the American Library Association. 
  4. Turning a Flat Logo Up a Notch. One recent trend is taking otherwise flat logos and adding a two-tone approach to add depth to the color but also to give it a hint of three-dimensionality. Dividing symmetrical images into two “zones” of shading gives depth and visual interest to a flat design. It can also add a symbolic touch to convey the brand’s core mission and direction. Check out how Pineapple Resorts turned its logo up a notch to make it more distinctive. 
  5. Go Wide. Shapes that elongate from right to left are thought to be more recognizable for humans that narrow, tall images. With online platforms (such as websites and social media) favoring a wide design, strong brands are turning to this approach with their logos. When combined with contemporary fonts and colors, it can also convey a brand that is on the move and ready to dominate its market.

Want to explore how to apply top logo trends to your brand? Bluetext can help.

As every top branding agency knows, the brand style guide is a key component in a brand’s visual identity. It sets out how brand elements, including color palette, imagery, iconography, and layout should be incorporated into every piece of collateral or content that represents the brand. In essence, it’s the brand bible for every designer and marketer in the organization.

Yet, for a typical top branding agency, it’s often an afterthought. Only after the new brand elements are designed, options are provided to the client, the visual identity is applied to the website, collateral templates, and signage, and all is approved, does the team turn to the style guide. And even then, it is often lacking in the type of detail and content that will make it useful for more than a brief period. It needs to be thorough and future-proof.

Let’s face it: The brand style guide isn’t the sexy or fun part of the project. Oftentimes, it’s delivered as a thinly printed document and other times as a PDF with limited detail. We understand that digging through a lengthy document to find out precisely how to use the logo, fonts, and imagery can be frustrating. Here, then, is the Bluetext guide to a good – and useful – brand style guide.

  1. Make sure the style guide is comprehensive. The goal of the guide is consistency, in how the brand is represented regardless of platform, outlet or venue. It will be used by a wide variety of people, ranging from employees to partners to media. This doesn’t mean it has to cover every random or infrequent scenario, but more detail works in your company’s favor.
  2. Go deep in coverage. Even the term “brand guide” is sometimes misleading. While it is important to include details on the specific usage of a creative asset, such as how much white space needs to pad a logo or how a logo should play out depending on the background color, this should be only a part of the what the guide includes. Don’t neglect core brand-building guidelines, such as what the organization’s tone and voice need to be in different contexts, or how employees should use branded imagery on social media. Provide enough detail so that anyone reading the brand guide from cover to cover will feel like an expert on every aspect of the brand.
  3. Update the guide on a regular basis. With the prevalence of eBooks, articles, and infographics, brands are experiencing a faster rate of evolution than ever before. That means it is important to do a regular review of the guide to keep it up to date.
  4. Make it easy to find, share, and update. Many style guides look great in a printed, bound volume. But those are hard to find, hard to distribute, and really hard to keep updated. And if the brand guide requires time and money to update, executives will be reluctant to refresh the guide to match their evolving brand until they absolutely have to.

Our recommendations as a top branding agency: Make the style guide a dynamic window to your brand. Include intangible elements that come from the brand’s core message platform, like tone, voice and the types of language to use. Use a digital platform that is easy to share and easy to update. Make it comprehensive. And make sure you review it at least once a year.

Style Guide Examples:

Learn How Bluetext Can Help With All of Your Branding Needs!

 

The year was 2014. The new Apple Watch was all the rage; selfies weren’t annoying the bloody hell out of everyone yet; and The Ice Bucket Challenge had everyone soaking themselves for a good cause. It was also the year I examined some of the most innovative B2G marketing and PR strategies that were helping government contractors and IT providers stand out from the crowd and grow their public sector revenues.

This past February, I put together a brief update on B2G digital marketing ideas for 2017, looking at the emergence of B2G virtual reality initiatives, innovative go-to-market campaigns, as well as 3-D interactive experiences for lead generation. But as we approach 2018, the time is right for anyone selling technology products and services to the government to think about what will move the needle in sales, branding and market leadership next year. Yes, white papers, webinars, as well as traditional public relations and advertising all play a valuable role if executed properly, but it requires more to become top-of-mind with government decision makers – and to stay there.

Here are 5 innovative B2G marketing strategies to consider for 2018:

Geo-Fencing

Geo-fencing is location-based digital technology that allows you to select a geographic point using latitude and longitude and then to create a virtual “fence” around that point of a given radius in which your ads can be served up.

For contractors and Federal IT providers, there are multiple ways that geo-fencing can be utilized to reach government decision makers. If you are seeking to do business with a specific agency, you could pinpoint a single DC Metro station in proximity to the agency office, then  deliver a targeted ad to anyone who comes within a 1-block radius of that location. Ads delivered through geo-fencing typically yield higher conversions and better ROI for marketers since they’re highly contextual.

Geo-fencing can also make an impact reaching prospective buyers at key industry and government conferences. Geo-fencing at conferences:

  • Uses GPS or Wi-Fi information
  • Create a barrier around a location and target everyone within that location
  • Usually a tight radius (around an event or storefront)
  • Deliver display, audio, video ads or mobile app notifications

Bluetext recently completed a project for client ARQ at the International Association of Chiefs of Police (IACP) Conference. The police body cam and digital evidence market is crowded with products that frustrate their users. So when a new player with a better, complete approach wanted to enter the market with a solution far ahead of the competition, it turned to Bluetext for a name, brand, corporate identity and website that would get attention and convey its value to law enforcement agencies. For the official launch, Bluetext executed a sophisticated outreach campaign including mobile geo-fencing to drive attendance to ARQ’s booth at IACP that included interactive product demo’s, and a comprehensive retargeting campaign pre and post show.

Mobile Retargeting

The government decision makers you need to reach – as well as government workforces if you are employing bottom-up marketing initiatives – are on mobile devices…a lot. Frost & Sullivan found that almost three-fourths of government organizations issue smartphones to at least some employees and more than half deploy tablets. Consumers overall spend 5 hours per day on mobile devices, so the bottom line is that if you want to reach government decision makers, mobile has to be a big part of the equation.

Mobile retargeting is now a key element in most any successful government-focused campaign seeking to increase reach and engagement far beyond other channels. There are six key strategies to get started with mobile retargeting:

  1. Unsure on how to reach target audiences on their mobile devices? Think social media platforms. Today’s target audiences are more likely to browse their social media apps on their mobile than search websites. Take advantage of the tools that Facebook, LinkedIn and Twitter offer for their ad campaigns.
  2. Want to increase mobile traffic to your site? Optimize your website for mobile to fully take advantage of this platform. That means a design that is responsive for all devices, and features simple and concise headlines, titles and other text. More importantly, make sure that images are sufficiently compressed, reduce the number of redirects (nobody wants to wait for a new screen to load), and minimize code to maintain a high-performing experience.
  3. Not sure how to design for mobile? Think like a government decision maker visiting your website via a mobile device. That means simplified designs and copy, but also calls-to-action that are clear about where the visitor will land if they click on that button. Viewers don’t want to leave the screen they are on unless they know there they are going.
  4. Need to improve your reach on mobile? Safari is the leading browser for mobile devices, but leveraging Apple’s tool is not so easy. One simple trick: Make sure you are enabling Safari, which typically blocks third-party cookies in its default setting. Find a provider that is skilled at accessing Safari’s massive number of users.
  5. Still not seeing the conversions you expect? It could be your landing page. Try to simplify the actions on the landing page to make sure there is no confusion or abandonment from that conversion point.
  6. Want to get hyper-specific with your targeting? Try geo-fencing for conferences, events, shows and other gatherings of target audiences. Sophisticated new geo-locating tools allow geo-fencing to specific blocks around convention centers, hotels and other venues. Serving ads at the right time and place can pay big rewards.

Bluetext does mobile retargeting for many of its engagements, including:

  • For a leading satellite networking services provider, Bluetext surrounded the perimeter of a major trade show to drive traffic to its booth
  • For a leading cybersecurity company, Bluetext surrounded the perimeter of the RSA conference to drive traffic traffic to their booth featuring a cool virtual reality experience
  • For a leading healthcare company, Bluetext coordinated with their sales team and surrounded medical centers where their prospects work to drive brand visibility when they walked into work everyday on their personal cell phones.

Account Based Marketing (ABM)

If you are an old-timer like myself who still buys clothes at actual physical stores, you know that the sales racks are filled right now with unsold summer inventory, probably the same summer clothes you paid double for just a few months ago. But no matter how enticing the sale, we often bypass the out-of-season sale items in favor of what we will wear in the here and now.

This comes to mind as I started thinking about how businesses market their products and services to the public sector. You not only have to hit prospective new customers you want to convert and existing customers you want to upsell with the right message, but it has to be the right message at the right time. The right time, as is the case with summer clothes on sale as the weather turns colder, often comes down to when prospects and customers are in the frame of mind to be thinking about your product or service. Catch them too early and they will get distracted and move on; catch them too late and, well, that’s self-explanatory I suppose.

This challenge becomes more difficult for marketers trying to blanket a large number of customers and prospects. The ability to personalize the message and the timing is why more marketers are increasingly intrigued by Account-based marketing (ABM). With ABM you concentrate efforts on a very defined set of target accounts – a single Agency or even units within an Agency – and then utilize campaigns personalized down to the single account level.

Marketing automation leaders are also looking at ABM to round out their services portfolio. Recently inbound marketing and sales leader HubSpot invested in ABM startup Terminus as part of a $10.3 million Series B round. In its blog explaining motivation for the investment, HubSpot talks about the fact that while inbound marketing is valuable for targeting an individual throughout the purchase process and beyond, ABM is useful when there is a need to build a relationship with multiple stakeholders at once. When done right HubSpot notes, ABM is about “precision and personalization not brute force.”

Embrace the Inhumanity of Content Marketing

For government marketers, it can be incredibly frustrating to create a compelling white paper or develop a webinar you know will be of value to agencies, but see that content sit untapped or underappreciated. The fact is that prospective customers may want your white paper or webinar but…they may not know they want it. You might have to sweeten the pot.

Cards against humanity, the self-described, “party game for horrible people,” has gone from kickstarter campaign to global phenomenon. It is also an example of how you can utilize the concept of game cards to incentivize key prospects to download and access marketing content – ideally using a more sanitized version of the game.

Think about your buyer persona. What is their typical age range, gender, title, geographic location, etc.? This can inform a creative content marketing campaign in terms of theme (Game of Thrones, professional sports trading card sets, or a variation of Cards Against Humanity like ‘Cards Against IT Complexity’ that could feature various challenges that Agencies face with their IT systems and available only to prospects who download an ebook or whitepaper, or participate in a webinar.

Virtual Reality and 3-D Interactive Design

Virtual reality can lead to real government contracts. For all of the noise surrounding virtual reality in the consumer market, it has emerged as an effective platform for storytelling with technology companies targeting decision makers in the government and enterprise markets. For a Bluetext virtual reality project with client Varonis, we enabled their marketing team to navigate a complex customer landscape and to share the Varonis story and product to a wider audience using innovative technology. The Varonis Digital Briefing Center launched at a major conference that many of their existing and prospective customers attended, and enabled Varonis to scale their demos concurrently by 6x, differentiate in a global trade show, and drive traffic to their booth.

To drive user engagement and leads, forward-thinking B2G companies are looking beyond white papers and webinars and towards immersive user experiences. Bluetext client NJVC was looking for a powerful new message as well as an immersive experience to engage and inform its global audience. Bluetext delivered a cutting-edge user experience that merged 3-D interactive design with thought leadership content marketing.

With 1,300 IT professionals deployed globally supporting 200+ sites on six continents, NJVC is the partner of choice for federal agencies, commercial clients and large and small businesses. The NJVC experience is integrated into a responsive Mission CrITical campaign microsite designed to enable users to easily access the content that best aligns with their needs. Bluetext also recently collaborated with XO Communications to develop a 3D “Etherverse” experience placed prominently in the site to drive user engagement and leads.

Are you interested in taking your marketing strategy to the next level. Contact us

 

Whether you work with B2B Marketing Agencies, B2C Digital Agencies, or the any of the Top North America Agencies, 2018 will drive more innovation and change. Here are my predictions of what top brands, challenger brands, and startup brands should expect.

1. Don’t Call it A Comeback, Twitter

Somehow Twitter will make a comeback…or completely die. Twitter has owned the short form text / new wave of communication, and it has dominated sports, entertainment, and politics. But can they make it relevant to marketers? To survive they need to focus on delivering a strong API backbone that makes it a utility to the world.

Prediction: Top marketing agencies will channel more of their clients’ paid media dollars to digital media other than Twitter.

2. Snap Has The Power

A great re-branding from SnapChat. Owning the brand SNAP, “just snap it”, will be the new “just google it.”  Like everything else, they must innovate or be merely a short-lived flavor of the day.

Prediction: As SNAP goes public the amount of advertising products will be innovative and robust. Top digital agencies will enjoy great success with SNAPs portfolio of targeting offerings and creative opportunities. SNAPs demise will come from an oversaturation of monetization that drives users away like Myspace, Tumblr, Twitter, Bebo, and many more social platforms before them.

3. Take It Personal, Or Else

The power of personalization will be so compelling and plug-and-play that everything digital will incorporate it. Delivering your personalized DNA via mobile to other media will work seamlessly.

Prediction: Top digital branding agencies will not be the only firms that are installing sophisticated personalization technology into their clients’ digital platforms. Personalization offerings will be robust and simple to integrate and configure. Costs will come down, everyone will implement them and a personalization optimization role will emerge with every digital agency team you hire.

4. Jump into Kris Cross-Device Marketing – and Quickly.

As technology matures in 2017, all brands will enjoy cross–device targeting – which is the practice of identifying and delivering a specific audience, across their devices. This omni-channel strategy allows marketers to reach users with consistent messaging across all their screens: desktop, laptop, mobile, tablet, wearable, and TV.

5. Search? Mobile? Social? Display? Content?
ALL OF THE ABOVE

Your personas all digest content from your brand and your influencers across many different channels.

Prediction: Media budgets will get more and more fragmented as brands try to drive omni-channel, hyper-personalized campaigns.

What’s your prediction for 2018? Let’s talk about it over coffee or lunch.  Contact me to chat.

If your digital marketing agency team doesn’t have a SMAC roadmap, you may find your company drifting off-course in 2017 and beyond. Here’s brief refresher course on SMAC.

Social Media

Social Media continues to evolve.   Platforms rise and fall by the year vs the decades of old.   Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Snap’s Evolution Will Result in Interesting New Opportunities.
2. Twitter Fatigue Will Worsen.
3. Users Will Crave More Vicarious Experiences.
4. New Areas of Communication Will Emerge.

Mobile

Mobile devices are the cornerstone of how new business is being built and legacy businesses are reinventing themselves. Mobile devices allow users to constantly update their profile, stay aware of deals and promotions, and track locations and buying habits by virtue of connecting to various wireless signals and near-field communication (NFC) devices.

Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Consumers redefine purchase boundaries; mobile marketing, brand partnerships deepen
2. Department stores, mobile marketing partners tackle the ‘Amazon Effect’
3. Programmatic accelerates: brands, tech, marketing continue to invest
4. Next-generation creative, video redefine mobile engagements

Analytics

As databases have grown larger and processors and memory have become capable of chewing through hundreds of millions of records in a short time, we have begun to see how analytics can do more than just track clicks. Analytics can establish links between entities and make intelligent predictions about customer behavior based on knowledge a system has about a customer — knowledge that has been informed by social networking.

To keep up with the explosion in Big Data, companies and corporations are beginning to invest in BI projects and more and more sophisticated analytics infrastructure.  Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Multi-channel Attribution
2. Focus on ‘Return on Analytics Investment
3. Monetization of Data
4. Exciting new players in the MarTech arena to complement the core analytic platforms

Cloud

The cloud element of SMAC refers to the capability a business has to spin up vast amounts of capacity that are paid for by the minute or hour. Businesses do not need to spend millions of dollars building another data warehouse – they simply rent it from a cloud provider, do their work and turn it off. When the business environment changes, they simply spin up another cluster in the cloud, pay another few hundred dollars and continue building insights.

Some new trends we see emerging that we see potentially continuing to gain momentum.

1. Artificial intelligence (AI) will make personalization a reality in 2017.
2. Self-service will be the new normal.
3. Enhancing the Buyer Journey
4. Google Tag Manager and other granular analytics modules being the norm
With buyer sophistication growing daily, marketers need to deliver increasingly smarter strategies and campaigns. Are you taking the time to measure how your efforts are working and think about how you might enhance your efforts, or do you find yourself quickly moving from one campaign to the next?

Need help with your SMAC TALK?  Contact the digital marketing gurus at Bluetext.