Speed is by far the most critical metric to consider when re-designing an enterprise website – it won’t matter how beautiful your new site looks if nobody is going wait an extra millisecond for your homepage to load. In addition to providing a fast loading, responsive user experience – speed has a direct impact on your ability to optimize higher user engagement, conversion rates and SEO rankings – all of which drive better brand and marketing performance.

One of the primary signals Google’s algorithm uses to rank performance is site speed – but by extension it is really page speed that Google is measuring. According to Moz, page speed can be described as either “page load time” (the time it takes to fully display the content on a specific page) or “time to first byte” (how long it takes for your browser to receive the first byte of information from the web server).

Page speed is also vitally important to user experience – pages with longer load times tend to have higher bounce rates and lower average time on page that result in an immediate negative impact on conversions. According to Google, 53% of users will abandon a site or web page if it doesn’t load within 3 seconds. This also has a direct impact on search rankings – with less than half a second separating the first and third pages of Google search results.

So how do you measure site speed? Google introduced its own web-based tool, accessible via Google Labs, called Page Speed Online. It’s available as a web-based tool as well as a Chrome extension. With it, you can quickly get an overview of high priority, medium and low priority fixes that can help increase your page speed.

Here are the top 5 for your digital agency implement to add instant horsepower right out of the gate:

  1. Accelerated Mobile Pages (AMP) Technology – AMP is a new open framework built entirely out of existing web technologies to dramatically improve the performance of the mobile web by enabling code to work across multiple platforms and devices so that content can load instantaneously —no matter what type of phone, tablet or mobile device you’re using. With Google splitting its index into separate versions for mobile and desktop – the time has finally come to start prioritizing mobile
  2. Wrangle Your Javascript and Stylesheets – Have your scripts and CSS load in external files instead of cramping up each and every web page. This way, only the browser has to load the files one time, rather than every time someone visits each page of your site. Ideally, put your external CSS in the portion of your site, and your external Javascript file as close to the tag as possible. As a result, the browser isn’t bogged down wading through all those requests for external files right from the start. The only time you won’t want to do this is if the Javascript needs to load near the top of the page – such as to display a name or load up an image carousel.
  3. Optimize Your Images – In Photoshop or Fireworks, you can use the “Save for Web” option to drastically reduce image size. An image quality slider lets you see the visual trade-offs between graphic file size and crispness. Also – don’t rely on HTML to resize Images – while HTML makes it easy to create a smaller version of a larger graphic it doesn’t mean it’s taking up any less room on the server. The browser still has to go through the process of loading the entire image, checking the width and height you want and then resizing it accordingly.
  4. Use GZIP compression – You’ll want to ask your web host if they use GZIP compression and deflation on their servers. These are two techniques that can significantly speed up a site, reducing file size by as much as 70% without degrading the quality of the images, video or the site itself.
  5. Caching – Many content management systems now have plugins that will cache the latest version of your pages and display it to your users so that the browser isn’t forced to go back and dynamically generate that page every single time. Plugins like WP Super Cache can take a serious bite out of page load times.

You can also look beyond your website itself and consider a Content Delivery Network (CDN) that serves up pages depending on where the user is located. Faster access to a server near their geographical area translates into faster load times.

While speed is the most critical metric of any re-design effort – it’s not the only metric. Working with a smart digital agency to define KPIs for the re-design of your next generation website will significantly improve performance metrics across your digital marketing ecosystem right out of the gate.

Go the need for speed?  Contact us

 

Top digital marketing agencies are quickly learning that mobile retargeting is now a key element in any successful campaign. But moving our clients to this strategy is not always an easy sell, as the many challenges that mobile presents can be intimidating. In spite of the roadblocks, mobile retargeting can increase reach and engagement far beyond other channels. Here are Bluetext’s six top tips for getting started with a mobile strategy:

  1. Unsure on how to reach target audiences on their mobile devices? Think social media platforms. Today’s target audiences are more likely to browse their social media apps on their mobile than search websites. Take advantage of the tools that Facebook, LinkedIn and Twitter offer for their ad campaigns.
  2.  Want to increase mobile traffic to your site? Optimize your website for mobile to fully take advantage of this platform. That means a design that is responsive for all devices, and features simple and concise headlines, titles and other text. More importantly, make sure that images are sufficiently compressed, reduce the number of redirects (nobody wants to wait for a new screen to load), and minimize code to maintain a high-performing experience.
  3. Not sure how to design for mobile? Think like a visitor to your brand would, accessing your site via a mobile device. That means simplified designs and copy, but also calls-to-action that are clear about where the visitor will land if they click on that button. Viewers don’t want to leave the screen they are on unless they know there they are going.
  4. Need to improve your reach on mobile? Safari is the leading browser for mobile devices, but leveraging Apple’s tool is not so easy. One simple trick: Make sure you are enabling Safari, which typically blocks third-party cookies in its default setting. Find a provider that is skilled at accessing Safari’s massive number of users.
  5. Still not seeing the conversions you expect? It could be your landing page. Try to simplify the actions on the landing page to make sure there is no confusion or abandonment from that conversion point.
  6. Want to get hyper-specific with your targeting? Try geo-fencing for conferences, events, shows and other gatherings of target audiences. Sophisticated new geo-locating tools allow geo-fencing to specific blocks around convention centers, hotels and other venues. Serving ads at the right time and place can pay big rewards.

Any marketing campaign can be much more effective with a mobile component, as long as it’s well-executed.

If you want to learn more or need help with your campaigns, Bluetext can help.

B2B website design that focuses on the user experience will continue to be a top priority for brands who thought UX was only for consumer and e-commerce sites. In a recent blog post, we offered some of the best practices for developing an effective user experience on a business-oriented website. In this post, we will explore some additional best practices for the B2B website design that puts the user first in its architecture.

Write the way your targets think.  When potential buyers visit your website, they will have a level of knowledge that most often is not as deep as you. Write content for who they think and eliminate jargon or text that won’t keep their attention. Use language, phrases, and concepts that are more likely to be familiar to them.

Make sure the text you include on your site appears in a logical order, but it should be natural as well. Confer with key customers and ask them to describe what your solution, services or products mean to them. What problems do they solve, and what were their pain points before working with you?

Let the buyer maintain control. Eliminate designs that override how a prospect might want to interact with the website. Autoplay videos, which have become ubiquitous across social media platforms and many news websites, can frustrate visitors who view these are a nuisance.

Don’t assume what the visitors want to do; let them play the video only if they want to. It should supplement, not be a substitution for, good content that is in text on the page.

Automatic carousels, once a common feature on many high-end websites, have also lost their allure, for the simple reason that they don’t work. Besides the fact that motion in carousels is distracting and rarely timed at the right intervals, it doesn’t present key messages to the visitor where they will be certain to see all of them. Layer information for your website in a way that makes it easy for your buyers to discover and explore instead of using an element that is less effective.

See how Bluetext can help your brand deliver an effective user experience.

You never get a second chance to make a first impression is a phrase that holds true for brands now more than ever before. Invariably, it is your choice of font that can make or break that initial brand experience – a choice that is simultaneously the first and final layer of influence a brand has between the user and the experience itself – and one that has a much louder voice than the words behind it.

Not too long ago, there were only a handful of available fonts – thanks to Google, designers can now choose from thousands – allowing branding agencies to design unique customer experiences that can more accurately reflect and differentiate your brand. As great as this sounds – it has only served to make that process even more challenging – and this has become a critical component of visual language that can no longer afford to be ignored. But there is a lot more you need to consider before making that decision – and that starts with understanding the hierarchical relationship between typeface, typography and font.

The term typeface is used most interchangeably and frequently confused with the term font when in fact typeface is a particular design of type, where a font is a typeface in a particular size, weight or style. To most it is a very personal choice – and my favorite is Helvetica – but with so many awesome fonts in the family – it’s impossible to pick a favorite – as a self-proclaimed font snob, I think it’s just that perfect.

And while typefaces can be categorized into many different sets – within the context of digital branding we need only to consider Serif or Sans Serif – and choosing one versus the other is the very first step in establishing the non-verbal voice of your brand.

Serif Fonts – like Palatino – have a small line or flourish attached to the end of a stroke in a letter, number or symbol and are often used to illustrate establishment and tradition.

Sans Serif fonts – like Helvetica on the other hand – are devoid of these fancy strokes and flourishes making them a first choice among minimalist designers trying to evoke a more modern brand experience.

Typography is the art and technique of arranging type in order to make the language it forms most appealing to the user’s overall experience. Wikipedia defines it as an art form that can manipulate the significance of what it communicates – a definition that most digital first branding agencies like Bluetext might consider the holy grail of developing a brand identity. You need to consider very carefully how typography will fit into your overall brand architecture – it’s hard to imagine many scenarios where your brand will is not going to rely on it to make that critical first impression. To learn how to make a great first impression, reach out today:




Find out today how Bluetext can help you take your business to the next level.




As every top branding agency knows, the brand style guide is a key component in a brand’s visual identity. It sets out how brand elements, including color palette, imagery, iconography, and layout should be incorporated into every piece of collateral or content that represents the brand. In essence, it’s the brand bible for every designer and marketer in the organization.

Yet, for a typical top branding agency, it’s often an afterthought. Only after the new brand elements are designed, options are provided to the client, the visual identity is applied to the website, collateral templates, and signage, and all is approved, does the team turn to the style guide. And even then, it is often lacking in the type of detail and content that will make it useful for more than a brief period. It needs to be thorough and future-proof.

Let’s face it: The brand style guide isn’t the sexy or fun part of the project. Oftentimes, it’s delivered as a thinly printed document and other times as a PDF with limited detail. We understand that digging through a lengthy document to find out precisely how to use the logo, fonts, and imagery can be frustrating. Here, then, is the Bluetext guide to a good – and useful – brand style guide.

  1. Make sure the style guide is comprehensive. The goal of the guide is consistency, in how the brand is represented regardless of platform, outlet or venue. It will be used by a wide variety of people, ranging from employees to partners to media. This doesn’t mean it has to cover every random or infrequent scenario, but more detail works in your company’s favor.
  2. Go deep in coverage. Even the term “brand guide” is sometimes misleading. While it is important to include details on the specific usage of a creative asset, such as how much white space needs to pad a logo or how a logo should play out depending on the background color, this should be only a part of the what the guide includes. Don’t neglect core brand-building guidelines, such as what the organization’s tone and voice need to be in different contexts, or how employees should use branded imagery on social media. Provide enough detail so that anyone reading the brand guide from cover to cover will feel like an expert on every aspect of the brand.
  3. Update the guide on a regular basis. With the prevalence of eBooks, articles, and infographics, brands are experiencing a faster rate of evolution than ever before. That means it is important to do a regular review of the guide to keep it up to date.
  4. Make it easy to find, share, and update. Many style guides look great in a printed, bound volume. But those are hard to find, hard to distribute, and really hard to keep updated. And if the brand guide requires time and money to update, executives will be reluctant to refresh the guide to match their evolving brand until they absolutely have to.

Our recommendations as a top branding agency: Make the style guide a dynamic window to your brand. Include intangible elements that come from the brand’s core message platform, like tone, voice and the types of language to use. Use a digital platform that is easy to share and easy to update. Make it comprehensive. And make sure you review it at least once a year.

Style Guide Examples:

Learn How Bluetext Can Help With All of Your Branding Needs!

 

The year was 2014. The new Apple Watch was all the rage; selfies weren’t annoying the bloody hell out of everyone yet; and The Ice Bucket Challenge had everyone soaking themselves for a good cause. It was also the year I examined some of the most innovative B2G marketing and PR strategies that were helping government contractors and IT providers stand out from the crowd and grow their public sector revenues.

This past February, I put together a brief update on B2G digital marketing ideas for 2017, looking at the emergence of B2G virtual reality initiatives, innovative go-to-market campaigns, as well as 3-D interactive experiences for lead generation. But as we approach 2018, the time is right for anyone selling technology products and services to the government to think about what will move the needle in sales, branding and market leadership next year. Yes, white papers, webinars, as well as traditional public relations and advertising all play a valuable role if executed properly, but it requires more to become top-of-mind with government decision makers – and to stay there.

Here are 5 innovative B2G marketing strategies to consider for 2018:

Geo-Fencing

Geo-fencing is location-based digital technology that allows you to select a geographic point using latitude and longitude and then to create a virtual “fence” around that point of a given radius in which your ads can be served up.

For contractors and Federal IT providers, there are multiple ways that geo-fencing can be utilized to reach government decision makers. If you are seeking to do business with a specific agency, you could pinpoint a single DC Metro station in proximity to the agency office, then  deliver a targeted ad to anyone who comes within a 1-block radius of that location. Ads delivered through geo-fencing typically yield higher conversions and better ROI for marketers since they’re highly contextual.

Geo-fencing can also make an impact reaching prospective buyers at key industry and government conferences. Geo-fencing at conferences:

  • Uses GPS or Wi-Fi information
  • Create a barrier around a location and target everyone within that location
  • Usually a tight radius (around an event or storefront)
  • Deliver display, audio, video ads or mobile app notifications

Bluetext recently completed a project for client ARQ at the International Association of Chiefs of Police (IACP) Conference. The police body cam and digital evidence market is crowded with products that frustrate their users. So when a new player with a better, complete approach wanted to enter the market with a solution far ahead of the competition, it turned to Bluetext for a name, brand, corporate identity and website that would get attention and convey its value to law enforcement agencies. For the official launch, Bluetext executed a sophisticated outreach campaign including mobile geo-fencing to drive attendance to ARQ’s booth at IACP that included interactive product demo’s, and a comprehensive retargeting campaign pre and post show.

Mobile Retargeting

The government decision makers you need to reach – as well as government workforces if you are employing bottom-up marketing initiatives – are on mobile devices…a lot. Frost & Sullivan found that almost three-fourths of government organizations issue smartphones to at least some employees and more than half deploy tablets. Consumers overall spend 5 hours per day on mobile devices, so the bottom line is that if you want to reach government decision makers, mobile has to be a big part of the equation.

Mobile retargeting is now a key element in most any successful government-focused campaign seeking to increase reach and engagement far beyond other channels. There are six key strategies to get started with mobile retargeting:

  1. Unsure on how to reach target audiences on their mobile devices? Think social media platforms. Today’s target audiences are more likely to browse their social media apps on their mobile than search websites. Take advantage of the tools that Facebook, LinkedIn and Twitter offer for their ad campaigns.
  2. Want to increase mobile traffic to your site? Optimize your website for mobile to fully take advantage of this platform. That means a design that is responsive for all devices, and features simple and concise headlines, titles and other text. More importantly, make sure that images are sufficiently compressed, reduce the number of redirects (nobody wants to wait for a new screen to load), and minimize code to maintain a high-performing experience.
  3. Not sure how to design for mobile? Think like a government decision maker visiting your website via a mobile device. That means simplified designs and copy, but also calls-to-action that are clear about where the visitor will land if they click on that button. Viewers don’t want to leave the screen they are on unless they know there they are going.
  4. Need to improve your reach on mobile? Safari is the leading browser for mobile devices, but leveraging Apple’s tool is not so easy. One simple trick: Make sure you are enabling Safari, which typically blocks third-party cookies in its default setting. Find a provider that is skilled at accessing Safari’s massive number of users.
  5. Still not seeing the conversions you expect? It could be your landing page. Try to simplify the actions on the landing page to make sure there is no confusion or abandonment from that conversion point.
  6. Want to get hyper-specific with your targeting? Try geo-fencing for conferences, events, shows and other gatherings of target audiences. Sophisticated new geo-locating tools allow geo-fencing to specific blocks around convention centers, hotels and other venues. Serving ads at the right time and place can pay big rewards.

Bluetext does mobile retargeting for many of its engagements, including:

  • For a leading satellite networking services provider, Bluetext surrounded the perimeter of a major trade show to drive traffic to its booth
  • For a leading cybersecurity company, Bluetext surrounded the perimeter of the RSA conference to drive traffic traffic to their booth featuring a cool virtual reality experience
  • For a leading healthcare company, Bluetext coordinated with their sales team and surrounded medical centers where their prospects work to drive brand visibility when they walked into work everyday on their personal cell phones.

Account Based Marketing (ABM)

If you are an old-timer like myself who still buys clothes at actual physical stores, you know that the sales racks are filled right now with unsold summer inventory, probably the same summer clothes you paid double for just a few months ago. But no matter how enticing the sale, we often bypass the out-of-season sale items in favor of what we will wear in the here and now.

This comes to mind as I started thinking about how businesses market their products and services to the public sector. You not only have to hit prospective new customers you want to convert and existing customers you want to upsell with the right message, but it has to be the right message at the right time. The right time, as is the case with summer clothes on sale as the weather turns colder, often comes down to when prospects and customers are in the frame of mind to be thinking about your product or service. Catch them too early and they will get distracted and move on; catch them too late and, well, that’s self-explanatory I suppose.

This challenge becomes more difficult for marketers trying to blanket a large number of customers and prospects. The ability to personalize the message and the timing is why more marketers are increasingly intrigued by Account-based marketing (ABM). With ABM you concentrate efforts on a very defined set of target accounts – a single Agency or even units within an Agency – and then utilize campaigns personalized down to the single account level.

Marketing automation leaders are also looking at ABM to round out their services portfolio. Recently inbound marketing and sales leader HubSpot invested in ABM startup Terminus as part of a $10.3 million Series B round. In its blog explaining motivation for the investment, HubSpot talks about the fact that while inbound marketing is valuable for targeting an individual throughout the purchase process and beyond, ABM is useful when there is a need to build a relationship with multiple stakeholders at once. When done right HubSpot notes, ABM is about “precision and personalization not brute force.”

Embrace the Inhumanity of Content Marketing

For government marketers, it can be incredibly frustrating to create a compelling white paper or develop a webinar you know will be of value to agencies, but see that content sit untapped or underappreciated. The fact is that prospective customers may want your white paper or webinar but…they may not know they want it. You might have to sweeten the pot.

Cards against humanity, the self-described, “party game for horrible people,” has gone from kickstarter campaign to global phenomenon. It is also an example of how you can utilize the concept of game cards to incentivize key prospects to download and access marketing content – ideally using a more sanitized version of the game.

Think about your buyer persona. What is their typical age range, gender, title, geographic location, etc.? This can inform a creative content marketing campaign in terms of theme (Game of Thrones, professional sports trading card sets, or a variation of Cards Against Humanity like ‘Cards Against IT Complexity’ that could feature various challenges that Agencies face with their IT systems and available only to prospects who download an ebook or whitepaper, or participate in a webinar.

Virtual Reality and 3-D Interactive Design

Virtual reality can lead to real government contracts. For all of the noise surrounding virtual reality in the consumer market, it has emerged as an effective platform for storytelling with technology companies targeting decision makers in the government and enterprise markets. For a Bluetext virtual reality project with client Varonis, we enabled their marketing team to navigate a complex customer landscape and to share the Varonis story and product to a wider audience using innovative technology. The Varonis Digital Briefing Center launched at a major conference that many of their existing and prospective customers attended, and enabled Varonis to scale their demos concurrently by 6x, differentiate in a global trade show, and drive traffic to their booth.

To drive user engagement and leads, forward-thinking B2G companies are looking beyond white papers and webinars and towards immersive user experiences. Bluetext client NJVC was looking for a powerful new message as well as an immersive experience to engage and inform its global audience. Bluetext delivered a cutting-edge user experience that merged 3-D interactive design with thought leadership content marketing.

With 1,300 IT professionals deployed globally supporting 200+ sites on six continents, NJVC is the partner of choice for federal agencies, commercial clients and large and small businesses. The NJVC experience is integrated into a responsive Mission CrITical campaign microsite designed to enable users to easily access the content that best aligns with their needs. Bluetext also recently collaborated with XO Communications to develop a 3D “Etherverse” experience placed prominently in the site to drive user engagement and leads.

Are you interested in taking your marketing strategy to the next level. Contact us

 

Whether you work with B2B Marketing Agencies, B2C Digital Agencies, or the any of the Top North America Agencies, 2018 will drive more innovation and change. Here are my predictions of what top brands, challenger brands, and startup brands should expect.

1. Don’t Call it A Comeback, Twitter

Somehow Twitter will make a comeback…or completely die. Twitter has owned the short form text / new wave of communication, and it has dominated sports, entertainment, and politics. But can they make it relevant to marketers? To survive they need to focus on delivering a strong API backbone that makes it a utility to the world.

Prediction: Top marketing agencies will channel more of their clients’ paid media dollars to digital media other than Twitter.

2. Snap Has The Power

A great re-branding from SnapChat. Owning the brand SNAP, “just snap it”, will be the new “just google it.”  Like everything else, they must innovate or be merely a short-lived flavor of the day.

Prediction: As SNAP goes public the amount of advertising products will be innovative and robust. Top digital agencies will enjoy great success with SNAPs portfolio of targeting offerings and creative opportunities. SNAPs demise will come from an oversaturation of monetization that drives users away like Myspace, Tumblr, Twitter, Bebo, and many more social platforms before them.

3. Take It Personal, Or Else

The power of personalization will be so compelling and plug-and-play that everything digital will incorporate it. Delivering your personalized DNA via mobile to other media will work seamlessly.

Prediction: Top digital branding agencies will not be the only firms that are installing sophisticated personalization technology into their clients’ digital platforms. Personalization offerings will be robust and simple to integrate and configure. Costs will come down, everyone will implement them and a personalization optimization role will emerge with every digital agency team you hire.

4. Jump into Kris Cross-Device Marketing – and Quickly.

As technology matures in 2017, all brands will enjoy crossdevice targeting – which is the practice of identifying and delivering a specific audience, across their devices. This omni-channel strategy allows marketers to reach users with consistent messaging across all their screens: desktop, laptop, mobile, tablet, wearable, and TV.

5. Search? Mobile? Social? Display? Content?
ALL OF THE ABOVE

Your personas all digest content from your brand and your influencers across many different channels.

Prediction: Media budgets will get more and more fragmented as brands try to drive omni-channel, hyper-personalized campaigns.

What’s your prediction for 2018? Let’s talk about it over coffee or lunch.  Contact me to chat.

What is Render Caching?
Have you ever found yourself asking the question “Why are my changes to my twig template not showing up?” or “Why do I have to clear my cache every time I make a change to a preprocess function?”. The answer is: Render Caching. Render caching is the process of storing post-rendered data so that Drupal does not needlessly rebuild and re-render arrays.

Why Render Cache?
The process of loading, rebuilding and re-rendering entities in Drupal is a very expensive task and much of the time, is unnecessary. Render caching allows us to bypass much of the unnecessary processing and dramatically improve the site performance.

So… What does the Render Cache look like?
The first step in your journey is to understand what makes up the Render Cache property:

  • Cache Keys – a representation of a set of code that you want to make cacheable, and is typically something that is too expensive to render on every page load.
  • Cache Contexts – variations of what I am rendering. Does my display change based on user role, language, time of day, location, etc?
  • Cache Tags – custom identifiers that this render array depends on to render properly, such as Referenced Entity ID’s
  • Cache max-age – determines how long the item I am rendering can be cached for.  This should always be set.

The render cache is a “#cache” property that is defined on your render arrays. You are able to add and/or customize this for any render element.

Plan for caching
Working with render caching is something that you should be thinking about from the beginning of your project.

Some questions that may help you in the early stages of your project would be:

  • How often are pages on my site updated?
  • Are there any highly dynamic sections of the website? (ie. Stock Ticker, Countdown Timer, etc…)
  • Is there any content that is context specific? (ie. Location based, user role based, etc…)
  • Is the website complex enough to require custom render processing?

The importance of cache tags
Cache tags are where the magic happens! Cache tags allow the system to identify dependencies to a render object and invalidate pages when there are changes made to the dependent page.

As mentioned above, cache tags are custom identifiers that this render array depends on to render properly, such as Referenced Entity ID’s.

Real World Scenario:
Lets walk through an example: We have a website that has a blog post node/123: “My Drupal 8 Render Test” which is referenced in the recent content section on the home page, featured on a few of our product landing pages and in the related content of other blog pages.

In the example above, assuming that we have followed best practices and rendered our cache property arrays, the cache tag of “node:123” should have been added to the render tags array of the homepage, product landing pages and relevant blog posts that reference this item.

Now, we want to change the title of that page to be “Drupal 8 Render Caching”. When I save my node to make this update, it will trigger a cache invalidation of all nodes that have “node:123” in their cache tag list, thus ensuring that my new title shows up on pages where it is referenced.

For more advanced cache purging (memcache, varnish, CDNs), you will need to utilize the purge module. Acquia has recently launched their Public Beta for Acquia Purge as well, so if you are hosting on Acquia, it simplifies the process significantly.

There are more useful tidbits in the presentation that John Doyle, our CTO, gave at the DC Meetup in October.

 

Some additional community information around render caching:

When most brands think of a public relations program, they focus on traditional activities, including press release and announcements, customer case studies and industry trends, and pitching to reporters for coverage in their next industry pieces. A lesser-used technique for building thought leadership and brand visibility is through submitted bylines with a top company executive as the author.

Many industry publications have shrunk their staff as they scramble to cut costs in the digital world, and as a result, they are hungry for good content from leading commercial company executives, provided that these bylines are interesting and not simply marketing or sales-oriented articles.

One of the advantages is that the brand gets to control every word that is published, and isn’t at the mercy of the reporter or editor to select what they choose to include in the story. Pursuing these types of submitted bylines allows the company to control how its perceived by both its competitors and consumers.

Here are 3 reasons to build your company’s thought leadership through bylines.

Position yourself as an expert.  Garner attention in the industry with media coverage of informed written pieces from your company’s leading experts in the field.  Educate the public on little known issues to gain their trust and simultaneously expose your company name to new groups of consumers.

Identify a problem and the solution.  Although publications typically aren’t interested in articles that read too much likes sales pitches, these thought leadership can be used to indirectly promote your company’s products or services.  Media coverage of your experts place your company as the solution to the identified problem.

Set the stage for a launch.  Leading up to the launch of a product or service, companies want to be in the limelight as much as possible.  Gaining coverage from notable publications in relevant industries places the company and news of its new upcoming launch in the minds of target consumer groups.

When utilized correctly, media coverage of thought leadership pieces can be an invaluable tool.  It becomes an integral component of a company’s content marketing strategy to influence how its seen in its industry and cement its position as a leader in the minds of its consumers.

Looking to boost your public relations results? Contact us.

A few weeks back, I posted a blog about over-used PR terms to avoid. Needless to say, that post generated lots of responses and even a clever email from an old colleague that tried to use all them in one friendly note to me. The list of pr terms to avoid seems to be endless. So many to choose from, so little time.

So, due to popular demand, here are seven more PR terms avoid – to debate, disagree with, eliminate from your online dictionary, but above all else, to please stop using. And as with my previous post, I too am guilty of using some of these terms and will take my own medicine. I also recognize that language is defined by common usage, so that even though some of these terms may not be allowed in the Queen’s English, dictionaries reflect how people actually use words, regardless of the Queen. Nevertheless, I am fighting a last stand to get these words out of the PR world, at least for now.

  • Leverage. This is a tricky one because as a noun, I think it’s perfectly fine. The problem is when it is so frequently used as a verb, its meaning becomes vague and just seems lazy.
  • Impact. I know I’m losing this battle, but the word “impact” is a noun, not a verb or a gerund (ending in “ing”), and certainly not “impactful.” That’s just removing whatever impact it had in the first place.
  • Their. As in, “Bluetext is a cutting-edge digital marketing agency – their work is amazing!” While the sentence may be accurate, it still doesn’t work. Agencies, companies and inanimate objects are “its”, not “theirs.” This is a pet peeve of mine, and I always correct this whenever I see it.
  • Unique, when preceded by “somewhat” or some similar modifier. The word “unique” is binary – something is either unique or it isn’t –  there is nothing in-between.
  • Disruptive. This is a big red flag in a PR pitch or press release. Unless when talking about a student’s behavior in kindergarten, let’s all agree that this is both over-used and not used correctly. We can only look backward to see if a new product or technology was in fact disruptive. Predicting this in advance is wishful thinking.
  • Authentic. I was once guilty of using this word far too often. The idea was that campaigns would resonate better with target audiences through content such as social media and blog posts if they were “authentic” as opposed to “artificial” in their voice.  In fact, everything we do for our clients should be authentic, and pointing this out just undermines its credibility.
  • State-of-the-Art. Doesn’t every client want to describe their product as “state-of-the-art”? Let the product speak for itself. The audience can decide whether it’s new and different or not.

Part 3 of PR terms to avoid will be forthcoming.

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