The needs of a modern consumer are not static; they are constantly moving and advancing, shifting and changing. Customers adopt and discard products at breakneck speeds, seeking new opportunities for enjoyment and discarding them at the first sign of trouble. For a product to remain relevant in the eyes of today’s consumers, it must be able to not only meet their present needs but evolve alongside them to seamlessly adapt to future needs. Effective product management requires two critical steps; first, a deep understanding of how consumers use a product, secondly the ability to leverage that knowledge into actionable improvements. To do so, your business must understand product intelligence and its essential role in an impactful relationship with your customers.

What Is Product Intelligence?

Product intelligence refers to the use of software to collect and analyze data about a product’s performance with users. These systems gather and interpret information about how users’ interaction delivers critical insights on strengths and opportunities for improvement. Product intelligence also takes into account external factors that influence the customer relationship. Shipping, marketing, customer support, and countless other service touchpoints all influence consumer perception and ultimately the experience of your offerings. Product intelligence software helps aggregate these factors to evaluate the performance of your product holistically.

The ultimate goal is to create a positive feedback loop that enables product teams to iterate and innovate with greater speed and higher accuracy. By leveraging critical insights about the customer experience, product management teams can implement improvements to engage, convert, and retain users more effectively.

Product Intelligence Best Practices

1. Understand the Customer Journey – While website interactions and app behavior are important, you need to include insights from marketing campaigns, ad spend, and other touchpoints to drive a deeper and more impactful understanding of your customers. Analytics, behavioral targeting, and customer data management cannot remain isolated from each other when optimizing product experiences.
2. Collaboration Cannot Be an Afterthought – Services and integrations don’t get you a great product experience; teams do. For product intelligence to make a real impact on your business, you need to support efficient collaboration among product teams. That means being able to keep pace with rapid question-asking, in-depth exploration, agile decision-making, and generally enabling the most frictionless product development process possible.
3. Assess Your Competitive Landscape – Your product offerings don’t exist in a bubble, and understanding the potential interactions consumers could have with the competition helps guide you towards truly differentiable improvements. You should strive to know your competitor’s products, strategies, and marketing tactics just as well as you know your own.

Why Is Product Intelligence Important?

Consumer preferences can change in an instant, and companies that can’t keep pace are destined to fail. Product intelligence ensures that your business will never be left behind by shining a light on the key factors that influence whether or not a consumer buys and continues using your products. Whether it’s through illustrating conversion paths, documenting user interactions, or detailing which marketing campaigns attract new visitors, the product intelligence process provides a holistic view of how your product adds value to people’s lives.  

Navigating the high-stakes challenge of effective product marketing can seem like a daunting task. That’s where Bluetext can support. From omnichannel media campaigns to product videos & landing pages, Bluetext’s digital marketing experience can ensure customers old and new take notice of your company.

Video marketing can be a vital tool when it comes to leveling up your marketing program. Video, as a medium, is an exceptional opportunity to tell your brand’s story and mission using dramatic visuals, voiceover, and music. Video allows you to inject emotion and feeling into your content, something that written mediums like blog posts and product pages just can’t compete with. As some may say, the medium is the message. To humanize your brand and create a memorable connection, audiovisual content can build that bridge. Additionally, the ease with which you can upload your video content to a variety of social media platforms allows you to share your story with as many potential customers and reach as wide an audience as possible. 

Below, we dive deep into the five reasons you need to use video in your marketing strategy and why partnering with a video design and production firm like Bluetext is the right choice for you. 

1. Authentic Video Builds Trust

Perhaps most importantly, video content helps build trust between you and the prospective buyer. Trust is the foundation that drives conversions and overall sales. 57% of consumers say that videos give them more confidence to purchase online. With a great voiceover and a moving music track, videos can provoke a very emotive, and therefore, human response, more impactful than any generic landing page. Having your team on camera explaining your product or service is also a great way to provide prospective customers with a sense of your company culture and why they should work with you. Additionally, video content filmed and edited the right way evokes authenticity and transparency, both key points when aiming to build trust. 

Through our work with Invictus, we produced a video around the story of their unique, military family-oriented mission that resonated with their prospective customers.

2. Explain Difficult Concepts With Ease

We live in a fast-paced visual-based world, where users are less likely to read through a product description and more likely to prefer an infographic or video that explains the solution succinctly. Technology has made us all accustomed to immediate satisfaction in finding the answers we seek. And if users don’t find the information they’re looking for, they lose interest or look elsewhere. Video content reduces the overall effort it takes to learn something new, especially when it may be a difficult concept to understand. If you’re launching a new product or service, explaining its features and advantages will be easier through video than a product landing page. The way the human brain processes information varies by individual, some are more visual learners, some auditory, and even some kinetic. If you don’t have the words to explain your product, the use of animation can help bring any concept to life. An audiovisual medium allows you to effectively reach a wider audience. The quicker someone can understand your product, the quicker the conversion from prospect to a customer will be. 

Through our work with IoT cybersecurity company, Phosphorus, we told the story of their mission and the power of their groundbreaking platform.

3. Google Loves Video Content

There are a variety of reasons Google loves video. Perhaps most importantly, Google places great value in the length of time a user spends on your webpage. If your video content is enticing enough for the user to watch it all the way through, they’re more likely to spend more time watching a video on your site than reading through a lengthy landing page. Additionally, as we know, including keywords in your written content is important in any SEO strategy and helps improve your search rankings. Using the latest Video Intelligence API, Google can catalog the relevant keywords in your videos and increase your ranking in search engine results. Relevant keywords in your video and written content packs the maximum SEO punch into your webpage. Another great reason video content is a great SEO value is as video content can be adjusted to multiple screen sizes, Google ranks this content very high in search results.

4. Mobile Users Benefit

In the world we live in, everyone is glued to their smartphones throughout the day, watching, liking, and sharing content. According to a recent study, 90% of users actually watch videos on their smartphones rather than on computers or televisions. The ready availability of so much video content on smartphones is driving this statistic and will only grow as more and more content is produced. So what does this mean for you? Increasing the amount of video you put into the market will only increase the engagement with your content from prospective customers. Well-produced, informative content will be more likely shared and will lead to increased sales.

5. The Competitive Advantage

Stay one step ahead of the competition by producing video content. A lot of companies are still of the mindset that video content is way too expensive; and sure, some very well-produced content can get expensive when you’re factoring in custom shoots, actors, and multiple 8K cameras. That being said, video content doesn’t have to be expensive. With the right story and a camera as readily available as the one on your smartphone, you can create perfect video content that will resonate with your target audience and lead to many conversions. Being smart with your resources (financial & human) can result in an impressive video that no one would know was built on a budget.

Videos can play a massive role at every stage of the marketing funnel. That being said, creating high-performing video content takes time and effort. Ensure you have the right video content strategy from the get-go and that you maximize authenticity, creativity, and uniqueness. Need support putting together your video content strategy? Contact Bluetext today.

1,300 hours – that’s how long the average American spent on social media in the past year. People are on social media all day every day, with an average daily usage of about 145 minutes. Therefore, it is no surprise that social media has a large influence on us and the decisions we make in both our personal and professional lives. Today, social media is so prevalent that from a business standpoint, it would be a mistake to not take advantage of the medium. 

Social media is a highly cost-effective way to market your brand and yield direct benefits. Social media is great for engaging with customers, keeping tabs on competitors, and developing a strong brand presence. Through social channels, you can heighten your brand’s awareness by cultivating a brand personality and quickly reaching not only existing customers but also prospective customers. Additionally, social media analytics, such as click-through rates, are able to give you timely feedback on what strategies work best to satisfy your intended audience. While it is important for your business to have a strong social media presence, you must also be careful to not overextend your social media program. Some businesses make the mistake of trying to maintain a presence on too many social media networks. Instead, it is best to focus on the few networks that will benefit your business the most.

3 Tips for Determining Which Social Media Networks are Worthwhile

1. Know Your Audience

It is crucial to know who your target market is and what social platforms they prefer. Ask yourself – what demographic is my target audience? Different social media channels appeal to different age groups, therefore it is important to identify what age group your target market falls under. For instance, TikTok has a younger audience with 60% of users being under 25 years old; whereas Facebook draws in a more mature audience, with most of its users being between 25 and 44 years of age. Therefore, if you are specifically targeting Generation Z, Facebook may not be the best route to take. Instead, your efforts should be on networks that draw in more youngsters, such as Snapchat or TikTok. 

On another note, Facebook offers the largest audience with 2.7 billion active monthly users. The app has great features that allow you to customize your social media marketing and better optimize your corporate social presence. You can even go as far as creating a business account, making use of advertising tools and analytics offered. However, depending on the niche audiences you may be trying to reach, it is important to understand the pros and cons of Facebook relative to, say Instagram, where visuals are a key focus and artistic niches are known to excel.

2. Think About Engagement

How do you want to engage with your audience? Each social media network offers different mechanisms to interact with users. Twitter is the best for directly engaging with customers. With Twitter, you can provide short updates about your business and interact directly through hashtags, mentioning users, liking posts, retweeting, etc. The fast-food chain, Wendy’s, for example, has had success using Twitter to create a unique brand voice through their witty interactions with customers. In contrast, YouTube is a strong option for driving traffic onto other web pages. Through analytics, YouTube has proved to increase website traffic, in which users will view an ad/video on YouTube and then proceed to click on the link to your website homepage. 

It is also important to consider how your customers interact with technology. Are they heavy smartphone users? If so, Instagram might be the best application, given that it is pretty much a solely mobile app with 1 billion active users. Channels like LinkedIn are optimal for those whose customers are heavy desktop users. 

Next, it is important to find the right amount of engagement with your customers. You do not want to be too active that you are annoying users, but then also not active enough that you don’t stay relevant. To combat this problem, it is best to have a posting schedule to maintain the right balance. The goal is to stay relevant in the minds of your customers, without irritating them to the point of losing followers. Also, engagement isn’t built on one-way communications; you must offer users an opportunity to participate in the conversation via thought-provoking questions or even surveys. 

3. Consider What You Are Selling 

Of course, your social media strategy factors in what you are selling and who you are selling to. If you are selling a product, then Instagram might be a better choice given its heavy emphasis on visuals. However, if you are selling a service then Twitter might be the better application to use, where the reliance is on words rather than pictures. On the other hand, Pinterest is great for small and niche businesses where you can market directly on the site. LinkedIn is great for B2B firms that are trying to reach business decision-makers who may not be as active or reachable on more consumer-focused social platforms. With LinkedIn, you can promote your business all while positioning yourself as an industry leader and recruiting top talent. Even more so, you can stand out from competitors through thought leadership pieces published on LinkedIn. Blog posts covering how your products/services related to issues pertinent in the world can put your business at the forefront.

In each avenue, social media provides an opportunity for businesses to control the narrative. You are able to pick out what content you want to display and dictate the kind of engagements you have with customers. It is great for reputation management, raising brand awareness, and establishing yourself as an industry leader. Using social media in the right way has the power to transform your business, making your marketing efforts worthwhile. Without a solid social media presence, your business and brand may be absent from key stages of the buyer’s journey or simply missing opportunities to extend overall brand awareness. 

Choosing the right social media network to promote your business is crucial for success. Contact Bluetext if you are interested in perfecting your social media presence. 

In our modern world, nearly all marketing campaigns integrate some level of digital communication to broaden their reach across their target market. But technology is changing so fast that it can be difficult to keep up with the latest and greatest. And let’s face it, trends have an expiration date. So how do marketers know what digital assets will be the most effective for their campaigns and how do they know what will stand the test of time? Let’s take a look at some digital marketing trends with timeless potential:

1. Quality UX

With more and more digital users every year, it is more important now than ever to make your presence known in the digital sphere. Though, checking off the box for “having a website” doesn’t mean that you can sit on it and let it be. It is important to ensure that your website continuously provides a quality user experience for your end-users to keep them coming back and that it appears modern and relevant to new users. 

Whether you are looking to update the look and feel of your website every two or three years, or keep your content strategy up-to-date every few months, it is important to connect with a digital marketing agency, like Bluetext, who can work with you to create a well-informed and exciting new website plan. Digital marketers can work with you to keep your thought leadership up to date, create a new digital brand presence, and develop a smart, sustainable navigation strategy to ensure that your users are able to find what they are looking for on your website. User experience is a broad discipline, with many proven principles that should lay the foundation of every unique design. Quality, well-informed UX will help drive leads, make conversions, and ultimately boost revenue for your business.

2. Virtual Events

We know that the coronavirus pandemic led to a hunkered-down workforce, many working from the confines of their makeshift home offices and connecting with coworkers and clients virtually. Large-scale events were unimaginable and virtual events quickly took their place.

Virtual events are exactly what they sound like ― virtual. This means that attendees don’t need to travel to attend a virtual event as they can enjoy them from the comfort of their own homes. No venue means no geographical constraints and the elimination of travel expenses. Attendees can join from all across the country, and all around the globe without costing their companies a dime.

Virtual events also allow companies to shift their budget away from venue fees and reallocate it toward production costs for their event. High-quality production captures and sustains attendee attention. If your event is lacking in production value, your attendees will be more inclined to spend time on their email instead of participating and actively listening to your hosts and guests.

See how SonicWall successfully garnered a 135% increase in attendance over their previous high-mark partner event. The high-quality production of pre-recorded videos, a custom website with a quasi-live experience, and motion graphics all worked together to untie attendees in a shared interest no matter their physical location. 

3. Augmented Reality

For a few years now, brands have been experimenting with augmented reality to help place their products directly in front of their potential customers. For example, Wayfair and other furniture companies have an augmented reality feature that places a new piece of furniture directly in your space, allowing you to see how it would fit before making the purchase. Warby Parker leverages augmented reality to show consumers how a new pair of glasses may look without going into the store to try them on or waiting for their at-home try-on box to arrive.

Augmented reality truly allows brands to revolutionize the way consumers interact with their brands, and ultimately their products. And if you’re thinking, ‘that’s neat, but only for flashy consumer brands’ you might want to think again. B2B companies are adopting and innovating on the trend to make this technology applicable to their offerings. Because, why let consumer brands have all the fun?  

Bluetext worked with AppGate to provide an immersive augmented reality experience at RSA® Conference 2020, the world’s leading information security conference in San Francisco. Bluetext conceptualized, designed, developed, advertised, and coordinated the ground-breaking Kill Your VPN campaign and augmented reality booth experience to help AppGate stand apart from the 658 other exhibitors in 2020.

4. Content from Micro-influencers

The influencer marketing industry was worth $8 billion in 2019, and it is estimated to grow to $15 billion over the next two years. But according to Kali Ridley, a marketer on Google’s Brand Studio team, the future lies not with megastars and their millions of followers; it’s with micro-influencers.

Micro-influencers are those with smaller followings, somewhere between 1,000 and 10,000 followers, who are able to form a community within their reach and share messages that will resonate with their fans. More and more, marketers are discovering relatability outshines star power. Relatability feeds directly into trust, therefore, creating a much stronger argument for your product or service. 

LinkedIn has undoubtedly made changes to its platforms that enable these micro-influencers to make a further impact. The new “Creator Mode” for LinkedIn allows users to pin specific hashtags to the top of their profile to signify the themes they frequently post about. With creator mode enabled, the presentation of profiles is altered to emphasize the hashtags directly under job titles. Additionally, users can “Follow” these influencers rather than adding them to their personal networks. Now instead of feeling uneasy sending network invitations to a complete stranger, users can follow their favorite thought leaders just as easily as on other social networks.

These small changes in the social media platforms signal that micro-influencer marketing strategies are worth the investment and aren’t going anywhere anytime soon.

If you want your brand to stand out and succeed today, and tomorrow, consider getting in on any of these trends. Each of the four above have a promising future of long-term success. As a digital marketing agency, Bluetext expects these trends to be adopted by many companies over the coming years, and only improve with iterations on previous success. Contact Bluetext today if you’re interested in a future-focused marketing strategy.

Have you ever searched for a term or product, then had to wade through a sea of ads before you could find what you were looking for? What’s even more frustrating is seeing the same ads over and over again. As a social media firm and B2B marketing agency, Bluetext knows there’s a fine line between getting your message in front of users and overdoing it. 

Ad fatigue, the term for “when your audience sees your ads so often that they become bored with them and stop paying attention,” can be costly and can make your advertising ineffective. Over the years, as a social media firm and B2B marketing agency, we’ve found several of the most effective ways to avoid ad fatigue. Keep reading to learn 4 ways you can avoid wasting your paid media budget:

1. Decrease Ad Frequency

The best and most obvious way to decrease ad fatigue is by limiting the number of times a user sees your ad. Unless you place a frequency cap or have an audience of millions, advertising platforms will continuously serve your ads to the same users. For the user, this can be frustrating and can even turn them away from your brand. In fact, AdEspresso conducted a study to see the impact of ad fatigue on Facebook and found the following results:

In this study, as frequency increased, CTR decreased and CPC increased. Of course, there is no one size fits all approach to frequency; that said, however, through our time as a B2B marketing agency, we recommend making changes if frequency surpasses 4 or 5 on Facebook.

2. Refresh. Refresh. Refresh.

Another great way to reduce ad fatigue is by updating your creative frequently. By doing so, users get to see fresh ads all the time. Your company and message may remain the same, but a new visual approach will catch the eye and give the impression of a new, shiny nugget of content. If you don’t have the resources to constantly update your ad creative, something as simple as adjusting the description text, links, or CTAs on Facebook, LinkedIn, and other social platforms can help refresh your content. Otherwise, a social media firm, like Bluetext, can be a helpful resource for achieving scalable creative production.  

3. Test Your Audiences

One of the most important ways to optimize your creative and reduce ad fatigue is by A/B testing your creative. From CTAs to copy, A/B tests can vary in goals. It’s vital, however, that you run the test for long enough to reach a large enough sample size. Using a sample size calculator is the best way to ensure your audience is large enough to reach statistical significance.

4. Create Custom Segments

By creating custom audience segments, you can exclude users who have already completed the desired action on your landing page. In turn, you can avoid overwhelming users and make sure you’re spending your media dollars as efficiently as possible. With custom segments, you can also create retargeting audiences. With specific retargeting and dynamic creative, you can serve customized content to users based on their previous search queries and interests.

Needless to say, ad fatigue negatively affects campaign performance by increasing CPCs, decreasing CTRs, and frustrating users. Taking steps, like the ones listed above, to combat ad fatigue will ensure you are spending your money efficiently and keep your audience engaged.

Interested in working with a social media firm and b2b marketing agency to ensure your ads have a positive lasting impact? Contact us here!

 

Mergers and acquisitions occur every day, but are they setting their companies up for success? One of the challenges with M&As is ensuring your company’s values remain clear in your brand’s image. Customers need to be assured that their service won’t change, but rather improve. Bluetext, as a full-service marketing agency, has a proven track record of helping companies navigate complicated integrations while increasing their overall value. 

So your company went through an acquisition, why should you rebrand?

In any acquisition, companies are left with the challenge of combining two or more entities with different brand values. While acquisitions often enable companies to expand or improve their service, customers will inevitably remain skeptical until they see their trusted service remains up to par. Bluetext has the acquisition marketing knowledge to guide your company through a successful acquisition. By focusing on marketing from the start of your acquisition, you can seamlessly align previous companies’ brand values to a new, better than ever entity. 

After the private equity firm GTCR acquired Sage Payments, they came to Bluetext to re-design and launch Paya, their joint venture. The initial launch was slated to create a simpler payment system for users but left much to be desired by their parent brand. Bluetext helped create a new corporate Visual Identity (CVI) that conveyed the essence of partnership. We conducted a logo study to find a logo that would convey the user-friendly nature of Paya while establishing it as a payment company. Additionally, by utilizing a dual-journey hero, we were able to satisfy two different customer needs while providing a unified site experience. Learn more about Bluetext’s brand development agency work in our Hall of Fame.

When Integrity Applications Incorporated was acquired by Arlington Capital Partners, they came to Bluetext as a trusted brand marketing agency to help launch their unified brand, Centauri. Opting for an approachable logo, we designed a custom lowercase typeface for Centauri that evokes a modern feel, complemented by a logo based on the Centauri constellation. Combining these visual elements helps establish Centauri as a trusted security company. To ensure all of this was successfully received by their customers, we launched a go-to-market campaign that encompassed PR, digital advertising, and social media. 

How will new branding affect your business?

As with any change, it’s important to manage expectations. With our help, we can create a strategic plan to proactively reach out to your customers and explain any management changes at the brand launch. Set your customers’ minds at ease by letting them know what to expect from the merger. Energize your employees with the promise of the new brand, with everything from new corporate messaging to branded collateral. Geared with all the right communications tools, they can feel confident reaching out to customers and stakeholders on how the merger can benefit them. Beyond setting expectations, your new branding can build a stronger relationship with your customers. Kristopher Jones highlights the importance of leveraging your branding to connect with your customers on a more human level. 

At the end of the day, change is tough — but necessary. To navigate a merger or acquisition successfully, partner with a digital branding agency that can guide you and execute your branding plan from day 1 through completion. If you want to minimize the growing pains and maximize the end results, get in touch with us to help develop your acquisition marketing strategy.

17 hours—that’s how long the average person spends looking at a screen each day. With remote learning and work-from-home, screens take up our attention and are expected to remain an integral part of society long past the pandemic. That’s why getting a jump-start on digital curated content marketing is more important than ever. What is content marketing? In simplest terms, it is consciously selecting valuable content to be shared with your targeted audience. In order for content marketing to be successful, it must be relevant and up to date. It takes time and effort to keep up with changing trends within the marketing mix, which is why Bluetext has provided 3 ways to make the most of your content marketing efforts below. Quality content marketing can keep your business ahead of the competition, at a lower cost compared to other marketing strategies. 

3 Must-Have Strategies to Capitalize on Your Content Marketing:

1. Virtual Engagement

As the pandemic shifted business online, working Americans realized they could have just as productive a meeting from their homes as in the office. It proved that even if that meeting could not have “just been an email”, it could be virtual. Turns out, there’s really no need for employees to sit in hours or traffic or fly across the country in order to get things done. Social norms pivoted quickly, as it became standard practice for not only meetings to be conducted virtually, but also events. Webinars, Zoom happy hours, and virtual conferences became the norm as companies shifted operations to accommodate a virtual world. While there are some pros to an online environment, there are also undeniable cons. We stare at screens for hours on end, making it difficult to stay focused and engaged. By the fourth zoom login of the day, we get bored and lose interest. In order to improve the digital experience, businesses should be conscious of content quality and delivery methods. Due to the pandemic and the shift to virtual, the bar for content marketing has been raised. Every piece of content marketing should be curated to not only promote your brand but also spark engagement. Breakout sessions, polls, live-chat, animations, and other interactive elements are great ways to maintain engagement with your participants.

2. Influencers/Brand Ambassadors

While people were isolated in their homes, they used Social Media to stay connected during the pandemic. Platforms like Tik-Tok, YouTube, and Instagram experienced an increase in usage, creating the perfect avenue for digital marketers. Social Media Influencer marketing increased worldwide, as consumers related more to their favorite blogger on their personalized Instagram feed rather than the A-list celebrity featured on TV. Content produced by influencers helps to fill in the gaps of content coverage by creatively reaching the target audience in a more natural way. This trend extends far beyond the promotion of consumer products, as B2B industries have recognized the power of influencer marketing across a number of social platforms. Within the B2B marketing landscape, employees can serve as influencers or “ambassadors” for your business’s brand. Your employees are typically connected to more people on social media than your brand. While taking advantage of strong ties, employees are able to communicate messages to a target segment with strong content marketing.

3. Search Engine Optimization

When you view Google search results, how far do you scroll down the page? Not very far. Users typically do not make it past the first few search results, which is why it is critical for your business to dominate SERPs (Search Engine Result Pages). Businesses need to invest in SEO if they want to optimize their revenue goals. SEO is an ever-moving target, as digital marketers must leverage analytics, employ automation, and keep up with Google’s latest algorithm updates. Frequent publication of content marketing rich with keywords is one of the top recommended strategies to stay on top of SERP results. Not only is the optimization of your keyword strategy important, but also the digital web experience attached to your site. Given that users’ attention spans are short, your business’ website must be engaging and easily navigable. Since we are always on the go, marketers should also capitalize on mobile SEO abilities. On average, people are on their phones for at least 6 hours each day, therefore an easy-to-use mobile platform is crucial to reach audiences. Plus, enhanced mobile speed & experience is new criteria strongly weighted by Google Web Vitals. Overall, prioritizing the user’s website and search experience will yield better results.

As you have learned, curated content marketing is critical to take your business to the next level. Contact Bluetext if you’re interested in revamping your B2B content marketing strategy.

When you think of your business’ data, what is the first thing that pops into your head? Graphs, charts, and databases? Spreadsheets filled with row upon row of figures waiting to be put to use? While all of these things are important to your business’ data structure, they’re only individual parts of an extensive data ecosystem, an understanding of which is critical. Data ecosystems provide companies with reliable data to understand their customers and to make better pricing, operations, and marketing decisions.

What is a Data Ecosystem?

A data ecosystem is defined as a collection of infrastructure, analytics, and applications used to capture and analyze data. These applications collect and filter information for businesses to better understand their users, website visitors, and audience members. The term “ecosystem” is used because data ecosystems are dynamic and expected to constantly evolve to accommodate the changing needs of your organization.

At their core, data ecosystems are used to capture data and produce meaningful insights. As customers use products, especially digital ones, they leave behind data trails. By creating a data ecosystem, companies can catalog and analyze data trails so product teams can better understand user preferences. The best data ecosystems are constructed around a product analytics platform that enables teams to integrate multiple data sources, provide machine learning tools for automation improvements, and track user cohorts to simplify calculating performance metrics. Additional applications that analytics platforms empower include increasing user engagement, increasing user retention, and conversion tracking and marketing funnels.

Creating a Data Ecosystem

The three essential elements of a data ecosystem are infrastructure, analytics, and applications. Infrastructure can be thought of as the foundation on which everything else is built. It’s the hardware and software that capture, collect, and organize data, including servers for data storage, search languages like SQL, and hosting platforms. Analytics serves as the entryway that teams use to access their data ecosystem. Analytics platforms sift through and summarize the data within the infrastructure, so all data is visualized in a centralized place. At this level, an organization can segment users and measure them with marketing funnels, identify the traits of ideal buyers, or automatically send in-app messages to users who are at-risk for churn. Finally, applications are the individual components of the ecosystem, the services, and systems that act upon data and make it usable. At this level, users can work with their analytics data to drive critical outcomes across the organization, like a marketing team drumming up leads based on activity or a sales team tracking key user engagement. Finally, applications are the individual components of the ecosystem, the services and systems that act upon data and make it usable.

Optimizing Your Data Ecosystem

There is no one-size-fits-all approach to optimizing your business’ data ecosystem. There are, however, two concepts you can keep in mind as you work towards the right fit; democratizing your data science and establishing strong data governance. A key benefit of good data management is that everyone has the ability to access reports and insights. By democratizing your data and purchasing a large number of licenses for your analytics software, rather than restricting access to only a few employees, you can prevent bottlenecks in the flow of information and promote a frictionless exchange of information. That’s not to say that you should leave everything unbound, however. Setting rules and boundaries for employees about collecting, protecting, and accessing data is essential for shielding your company from liability and complying with federal laws about privacy protection. A marketing analytics agency, such as Bluetext can assist with prescribing the right data ecosystem tailored to your organization’s needs. 

 

Impactful Outcomes of a Data Ecosystem

For an organization to remain competitive in any industry, they have to have a comprehensive understanding of their data. Understanding your company’s data ecosystem is the first step towards segmenting your user base, learning who they are, and revealing how they interact with your business. Informed decision-making at every level of an organization stems from understanding and engaging with its data ecosystem.

It’s no secret the digital marketing industry depends upon and craves data. Any piece of information gathered about a user can be used to strengthen your lead generation, campaign or website strategy. While every digital marketer is hungry for data, there is no value without context and robust understanding. Marketing analytics can and should be used to inform, as well as validate any digital strategy.

Contact Bluetext if you’re interested in turning analytics into action.

20 times a day — that’s how often people on average check their email. Sounds like a lot, but in reality emailing has become so ingrained in our everyday routines. Whether email is the first thing you check when you wake up, in line at the coffee shop, or multiple times during the workday it is a key aspect of our personal and professional lives. Hence, the importance of email marketing. Seems like a no-brainer–sales and marketing outreach is a natural fit for email inboxes. So why are your email performance metrics dwindling?

The prevalence of emails is a double-edged sword. Yes, email is an undeniably popular form of communication. However, this means inboxes are being constantly flooded. On average people receive 121 emails a day. This heightens the challenge of effective email marketing but does not dilute the significance of email marketing. It’s the most popular channel for business communications and the reliable channel for nurturing and converting leads to sales throughout the funnel. Many It is a tricky, but highly rewarding digital marketing platform. The nuances of email marketing and widespread frustration with stagnant performance metrics have led Bluetext to identify the 5 most common email marketing mistakes and how to improve your email performance metrics. 

1. Subject Line Skepticism

One of the most challenging aspects of email marketing is the subject line — this is the hook that entices a user to either open your message, or ignore it entirely. When your inbox is being constantly flooded with marketing emails it can become second nature to simply ignore or mark a promotional email as spam. However, a strong and attention-grabbing subject line can dissuade a user from these practices and pay attention to your messages. Below are some of the most common subject line faux pas:

1. Too wordy – your subject lines need to be short, sweet, and pack a punch. Think about all the words on your average inbox interface, there’s a lot! In a 5 second scan, your subject line should jump out with concentrated keywords. The highest open rates occur with subject lines 6-10 words in length. This keeps the full message readable in the line item without truncating with those dreaded …  A subject line doesn’t need to contain entire sentences, or detail every piece of content inside. Instead, try a catchy phrase or question to spark curiosity, which instantly drives engagement.
2. SPAM Red Flags – subject lines written in all caps immediately sound the alert for SPAM filters – both by the reader and email system! 
3. Pre-Header Connection – subject line and pre-header text are two key elements of any email that when used effectively form a dynamic duo. Both are prime opportunities to capture attention and prompt an open, thus need to complement one another. Strive for subject lines that briefly describe what the message is about, and a pre-header provides important context.  Together they form a cohesive narrative that gives a sneak peek, driving the reader’s engagement.

2. Forgetting the Filters:

Keep in mind the success of your email marketing campaign hinges on two parties: the recipient and their email provider’s SPAM filters. More often than not marketers concentrate on the human reader and forego considerations of the automated filter system. To avoid getting trafficked to SPAM folders, watch out for the use of these warning signals: clickbait phrases, all caps, overuse of “you” and “I” pronouns, and listicles.  Email providers most commonly scan content on the following levels:

1. Header filters – look for spam indicators in email subject lines and pre-headers (for example clickbait phrases, all caps)
2. Content filters – crawl the content of the email to find spam indicators
3. General backlist filters – use the database of spammers to determine if the email is clickbait
4. Permission filters – ask the reader for confirmation before opening the email

3. Over Genercism:

Personalization is key and leads to 25% higher open rates. In any aspect of digital marketing, it’s important to recognize basic human psychology: people want to feel special. Whether that’s by seeing their pain points addressed, persona-based navigation, or even as basic as being addressed by name.  Personalizing emails with first and last names is a simple, but effective way to grab the reader’s attention and qualm the suspicion of copy-and-paste clickbait. Additionally, the overuse of first-person pronouns is a trigger for SPAM filters. Consider adding their name to a subject line (ex. John, your system needs updates” or at the least beginning the body copy with a personalized greeting “Hi John Doe,”. With this approach, your email immediately feels like a one-to-one conversation and less of a robotic one-to-many outreach. 

4. Unclear Call-to-Action: 

Let’s backtrack: the goal of your email is to guide your subscribers from opening an email to going to a landing page where they can learn more information about a promotion, request a demo, or contact you. Your email marketing strategy is aimed at turning leads into prospects, and eventually customers. Getting users to open your email is half the battle, the other half is guiding them to conversion. Don’t make a reader dig through email content to find the end goal. Add a CTA or landing page link to the beginning and end of an email body, in the event that the user does not read the entire message. A CTA stands for “calls to action” for a reason — they should be action-orientated and exciting! Experiment with different language that goes beyond the boring “Learn More” to inspire clicks. Perhaps try a stylized button to really catch the eye.  The most important aspect is to be cautious of burying your CTA, if it can’t be found in a 5-10 second scan chances are your reader will give up and forgo the opportunity. 

5. Ignoring the Technicalities:

Before getting into all the bells and whistles of your content strategy, set yourself up for success with a strong foundation. Deliverability of your emails is crucial to getting your foot in the door with your messages. About 10% of emails never even reach inboxes due to bounces, SPAM filters, or other technical issues. Most email service providers (ex. Marketo, Pardot, HubSpot) systems have built-in functions to assist with technical evaluation of domain authority, IP reputation, and email testing before you hit send. On a regular basis, you should be checking the health of your email systems, removing inactive subscribers, and analyzing important deliverability & bounce metrics.  

As you can see there’s a lot to consider within your email marketing strategy. It’s a tricky path to navigate, but when done right, is a powerful digital marketing tool. 

Need to uplevel your email marketing strategy? Contact Bluetext to learn more about our services.

After crafting the perfect campaign, ad creative, and hook-worthy copy, there is nothing more frustrating than a user coming to your website only to leave after a few seconds.

In order to prevent those high bounce rates and low clickthrough rates, you need to set up engaging and informative landing pages that lead visitors to the actions you want them to take on your website. It’s not an easy task, but thankfully digital marketing agencies, such as Bluetext, have experience and tips to share. Let’s look at five ways you can master the art of the landing page.

1. Emphasize Calls to Action

As this Elementor article states, “Unlike most webpages, landing pages often actively discourage exploration in an attempt to push visitors toward the CTA.” The whole goal of your landing page will be to push your users to a certain action or link, so make sure you place CTAs throughout your landing page to encourage clicks as the user scrolls. Also, be certain the CTAs are the most prominent component of your landing page, by color, placement, or other characteristics, they need to stick out to grab visitors’ attention and entice click-throughs. Also consider adding sticky CTA menus that follow the user down the page, enticing them to click-through at any time during their experience with your site. Some top placements of sticky CTAs lock onto the right-hand side or directly under the main menu navigation. 

2. Think Through Your First Viewport

When a user first appears on your landing page, they are looking for an immediate answer to their question. Every one of us has looked at a website for all of one second before exiting because we could not immediately find the information we wanted or perhaps there was too much text to read through.

Make sure that you use that first viewport wisely to start appealing to user needs. Have informative, relevant headlines, eye-catching images or video, and helpful secondary text. All of these pieces will go a long way in convincing your users to continue to scroll, and eventually click that CTA button.

3. Write Intriguing Copy

If you can grab your visitor with their first look at your landing page, you’ve already overcome a significant challenge of landing pages. However, now you need to sustain that attention. It’s a tricky maneuver, balancing providing immediate information while also ensuring they absorb additional details. Give everything away at once and the user never interacts further with your website, but tease it out too long and you risk users bouncing off the page. Digital marketers recommend to not overwhelm the user with small, dense text but instead offer answers to their questions. Additionally, psychological elements can be used to reach your visitors and convince them to use your CTAs. By the time someone finishes reading your landing page, they should have a clear idea of why your product or service will give them the best solution to their problem.

4. Optimize for Search Engines

You may have the most magnificent landing page in the world, but that does nothing if people can’t find it. Using keyword phrases and writing rich meta descriptions is an important part of SEO for a successful landing page. By getting to the top 20 results of Google (or in the first two pages of results), the chances of someone actually seeing and clicking on your landing page rise substantially.

5. Design with Your Users in Mind

As with any page, design can make or break your user experience. As you write copy, consider what information is most important to the user and needs to be emphasized in valuable H1’s and H2’s, think about which details could be shown in more interactive formats, and choose media that adds to instead of distracts from your main purpose. You also need to ensure that your landing pages are fully accessible for all your potential users.

A great example of a compelling, successful landing page comes from our campaign with Varonis. Bluetext worked with Varonis to create ads that drove viewers to landing pages and CTAs. By targeting the right audiences and leveraging intriguing copy, Bluetext helped Varonis grow its click-through rates above the industry benchmarks.

Want to learn more about creating successful landing pages or are interested in working with Bluetext to create a successful, data-driven landing page strategy? Contact us today.