Six tips for getting influencers to share your content. Identify, recruit and engage thought leaders with established followers who can extend your content to their audiences.

Wondering whether to take the plunge into partnering to create sponsored content?  Learn how to define successful sponsored content, budget for your project, assess media outlets, and much more…

What is Render Caching?
Have you ever found yourself asking the question “Why are my changes to my twig template not showing up?” or “Why do I have to clear my cache every time I make a change to a preprocess function?”. The answer is: Render Caching. Render caching is the process of storing post-rendered data so that Drupal does not needlessly rebuild and re-render arrays.

Why Render Cache?
The process of loading, rebuilding and re-rendering entities in Drupal is a very expensive task and much of the time, is unnecessary. Render caching allows us to bypass much of the unnecessary processing and dramatically improve the site performance.

So… What does the Render Cache look like?
The first step in your journey is to understand what makes up the Render Cache property:

  • Cache Keys – a representation of a set of code that you want to make cacheable, and is typically something that is too expensive to render on every page load.
  • Cache Contexts – variations of what I am rendering. Does my display change based on user role, language, time of day, location, etc?
  • Cache Tags – custom identifiers that this render array depends on to render properly, such as Referenced Entity ID’s
  • Cache max-age – determines how long the item I am rendering can be cached for.  This should always be set.

The render cache is a “#cache” property that is defined on your render arrays. You are able to add and/or customize this for any render element.

Plan for caching
Working with render caching is something that you should be thinking about from the beginning of your project.

Some questions that may help you in the early stages of your project would be:

  • How often are pages on my site updated?
  • Are there any highly dynamic sections of the website? (ie. Stock Ticker, Countdown Timer, etc…)
  • Is there any content that is context specific? (ie. Location based, user role based, etc…)
  • Is the website complex enough to require custom render processing?

The importance of cache tags
Cache tags are where the magic happens! Cache tags allow the system to identify dependencies to a render object and invalidate pages when there are changes made to the dependent page.

As mentioned above, cache tags are custom identifiers that this render array depends on to render properly, such as Referenced Entity ID’s.

Real World Scenario:
Lets walk through an example: We have a website that has a blog post node/123: “My Drupal 8 Render Test” which is referenced in the recent content section on the home page, featured on a few of our product landing pages and in the related content of other blog pages.

In the example above, assuming that we have followed best practices and rendered our cache property arrays, the cache tag of “node:123” should have been added to the render tags array of the homepage, product landing pages and relevant blog posts that reference this item.

Now, we want to change the title of that page to be “Drupal 8 Render Caching”. When I save my node to make this update, it will trigger a cache invalidation of all nodes that have “node:123” in their cache tag list, thus ensuring that my new title shows up on pages where it is referenced.

For more advanced cache purging (memcache, varnish, CDNs), you will need to utilize the purge module. Acquia has recently launched their Public Beta for Acquia Purge as well, so if you are hosting on Acquia, it simplifies the process significantly.

There are more useful tidbits in the presentation that John Doyle, our CTO, gave at the DC Meetup in October.

 

Some additional community information around render caching:

Assumptions can be a dangerous thing. Often, sales, marketing and PR teams make assumptions that not only undermine integrated marketing efforts, but the viability of the business itself.

Marketing Team Assumptions About Sales

A marketing team might assume that content it is creating for sales teams proves invaluable to generating leads or closing sales. The fact is, however, a 2015 survey by Highspot indicates that 65 percent of that content is never actually used by the sales teams. That same survey indicates less than 10% of the marketing budget goes to efforts that produce sales results.

An effective integrated marketing effort requires a two-way conversation between marketing and sales, and these conversations must happen frequently and with multiple members of the team. Sales executives can provide marketing leaders with a holistic view of market trends, sales team paint points, and competitive challenges, but on-the-ground sales troops are the ones who interact with existing and prospective customers every day. They understand nuances between different market verticals (i.e. – government buyer v enterprise buyer v non profit buyer), and what content is proving most valuable in meetings. Integrating that sales team feedback must happen before – not after – marketing content strategies are developed.

PR Team Assumptions About Sales

PR teams might assume that media coverage is creating “air cover” for sales teams to go in and close sales. But often this is not the case. First, PR and marketing teams may not understand the buyer “trigger point.” Too often, integrated marketing efforts attempt to solve a sales problem that doesn’t exist – or doesn’t exist yet. For example, a marketing team might assume that the primary paint point for sales is that competitor technology product offerings are positioned more strongly in the market, thus requiring content to demonstrate your product is superior based on price, performance, efficiency, etc.

This may be valuable; however, it is possible the more immediate sales team obstacle is that the buyer is stuck earlier in his/her decision journey. They may require content that educates buyers on why an underlying technology is more secure and superior to what is currently being used. There may be a lack of understanding on the company’s suite of offerings, or even credibility issues with the brand itself. Only through in-depth and frequent conversations with sales teams can you be sure that the content being created is optimized to the buyer trigger point, and timed correctly on the buyer journey.

Another false assumption often made by PR teams is that there is a process in place to ensure any media coverage generated or thought leadership content produced is funneled in real time to sales. The Highspot survey indicates otherwise, finding that 28% of content is never even found by sales, and that sales teams spend nearly one-third (31%) of their time searching for it. Highspot also found that 24% of companies have formalized marketing to sales handoffs, which helps explain why PR and integrated marketing content often never quite makes it to the individuals who can do the most with it.

Everyone company’s definition of “integrated” is different, but for organizations to truly benefit from valuable marketing content and efforts, it is critical to ensure sales teams are not on the outside looking in.

Government contractors and technology vendors selling to government agencies are still trying to size up the policies of the new Trump White House and what they will mean for the products and services they sell to government. But the change in Administration does not change the fact that reaching government decision makers requires more creative marketing campaigns than ever before.

Your B2G competitors are not confining themselves to traditional marketing tactics such as press releases, white papers and trade show booths. Here are 4 campaigns they are executing that is delivering a leg up on the competition.

Innovative go-to-market campaigns. What questions are your target decision makers trying to answer when they search for technology solutions, whether it’s for cyber, data analytics, cloud or mobile? Bluetext recently developed and delivered a comprehensive branding and go-to-market campaign for a cyber security leader focused around the concept of their hunting solution. The campaign included images of cyber practitioners and executives asking a series of critical questions indicating a need for the client’s proactive approach to cybersecurity hunting – with the objective of locking in on customer pain points through the questions they might ask when searching for solutions.

Virtual reality can lead to real government contracts. For all of the noise surrounding virtual reality in the consumer market, it has emerged as an effective platform for storytelling with technology companies targeting decision makers in the government and enterprise markets. Bluetext’s founders have been pioneers in emerging technology and user experience for nearly 20 years, crafting stories and experiences that resonate with the conceptual target and solve real business challenges. With client Varonis, virtual reality enabled their marketing team to navigate a complex customer landscape and to share the Varonis story and product to a wider audience using innovative technology. The Varonis Digital Briefing Center launched at a big conference many of their existing and prospective customers attended, and enabled Varonis to scale their demos concurrently by 6x, differentiate in a global trade show, and drive traffic to their booth.

Digital briefing centers continue to mature. Budgets remain a challenge for the public sector, which impacts the ability of government contractors and technology vendors to get their products and services in front of decision makers. Digital briefing centers ensure prospective customers have access to a similar experience as they would if they were interacting with the vendor in-person at the corporate offices or potentially a conference/trade show environment. For client CSC, Bluetext built a Digital Briefing Center virtual experience where clients and CSC’s entire ecosystem could come to learn about CSC’s key technology conversations across its target verticals.

Bluetext designed a virtual office building where each floor represents a specific vertical industry, and visitors learned about CSC’s key solutions and experience across cloud computing, big data, applications, cyber security, and mobility. While not specific to the government market, it is indicative of how “stickier” digital experiences are reshaping how existing and prospective customers interact with content.

3D and interactive experiences for leaders. To drive user engagement and leads, forward-thinking B2G companies are looking beyond white papers and webinars and towards immersive user experiences. Bluetext client NJVC was looking for a powerful new message as well as an immersive experience to engage and inform its global audience. Bluetext delivered a cutting-edge user experience that merged 3-D interactive design with thought leadership content marketing.

With 1,300 IT professionals deployed globally supporting 200+ sites on six continents, NJVC is the partner of choice for federal agencies, commercial clients and large and small businesses. The NJVC experience is integrated into a responsive Mission CrITical campaign microsite designed to enable users to easily access the content that best aligns with their needs. Bluetext also recently collaborated with XO Communications to develop a 3D “Etherverse” experience placed prominently in the site to drive user engagement and leads.

As digital marketing evolves and new channels emerge to target business, consumer and government audiences, the pressure is on marketing firms to push clients into waters that are sometimes deep and potentially un-chartered. Let’s face it…another eBook or press release just won’t cut it in 2017. If those are the ideas coming from your marketing firm then it is time to shop for a new one.

Recently my partner Jason Siegel wrote a great 2017 Survival Guide blog https://bluetext.com/survival/ which highlights several areas that marketers need to be thinking about. Make sure to check it out.

I recently had a chance to visit the National Retail Federation’s 2017 BIG Show in New York. It was a great event and demonstrated how marketing firms can think outside the box at an industry conference that many would consider very traditional. Here are a few ideas that hopefully you will hear from your agency in the months ahead:

  • Remarketing lists for search ads (RLSA), as defined by Google, is a feature that lets you customize your search ads campaign for people who have previously visited your site, and tailor your bids and ads to these visitors when they’re searching on Google and partner sites. If you dipped the toes in the water with re-targeting in 2016, then in 2017 it is likely that you will begin to hear about RLSA from your marketing firm.
  • Instant Articles from Facebook. If you spend any time blogging or creating valuable content, the key is to find as many channels as possible to distribute it. With Instant Articles from Facebook, you hit a world of users that may not have been touched in the past, you can distribute easily, and you get solid analytics to see what how the content is performing. It is this continued innovation from companies like Facebook that marketing firms should be presenting to you on a regular basis.
  • The continued emergence of augmented and virtual reality. This is an area of marketing technology that will cross the chasm in 2017 and go more mainstream, as more companies want to create unique and immersive customer experiences. As budgets go more digital, it is critical to think about all of the unique ways that virtual reality can impact revenue. Digital briefing centers, gamification, customer service – all of these areas can be impacted positively through augmented and virtual reality.

We are 30 days into 2017. Has your agency recommended any new ideas? Time is ticking and the last thing you want to do is look ahead to 2018 planning and have a wish list of ideas that stayed on the shelf for another year…

 

When it comes to marketing and communications, government contractors and public sector IT providers face a set of unique challenges. For one, the customer base of Federal, state and local decision makers responsible for purchasing technology products and services – ranging from CIOs and CTOs to program managers, IT managers and procurement officers –represents a finite group that can be difficult to reach.

Compounding this predicament is the fact that government contractors must not only market their brand, product and services to these decision makers, but also time these marketing efforts strategically. This means building awareness far enough in advance of a contract award, and then sustaining marketing and PR efforts throughout what can be a multi-year process from pre-RFP to the contract award – and even beyond due to potential contract protests, delays and budgetary obstacles.

Marketing to agency decision makers is just one piece of the puzzle. For small to mid-sized contractors, marketing and public relations efforts must often extend to larger prime contractors in order to ensure these lesser-known firms are on the radar when Primes are assembling teams to pursue contracts. Large contractors, for their part, must also market needs and capabilities to smaller partners that might hold an elusive product/service, market expertise, status or agency relationship.

We have assembled 6 ways that forward-thinking contractors and IT providers can grow their business and contract opportunities by looking beyond traditional marketing, advertising and public relations tactics.

Leverage B2G responsive landing pages

Responsive design is a critical website approach for providing customers with a seamless experience across all device sizes. With a responsive website, government contractors and IT providers can be in front of buyers at every step of their online journey. A user viewing a website on the go via a mobile device can have the same powerful experience as when sitting in their office.

Responsive websites provide continuity between different viewing contexts, remaining completely agnostic to the type of device used and the size of the screen the user has. Responsive websites also rank higher in search engines’ rankings, as Google recommends responsive web design because having a single URL for desktop and mobile sites makes it easier for Google to discover content and for Google’s algorithms – which are constantly changing – to assign indexing properties to content.

It was the need for a responsive website that brought GovDelivery, which enables public sector organizations to connect with more people and to get those people to act, to Bluetext.

As the number one referrer of traffic to hundreds of government websites, including IRS.gov, SBA.gov, FEMA.gov, IN.gov, and BART.gov, the GovDelivery Communications Cloud is an enterprise-class, cloud-based platform that allows government organizations to create and send billions of messages to more than 60 million people around the world. Bluetext was hired by GovDelivery to help them reach public sector organizations that can benefit with tremendous cost savings while reaching more people, automating complex communications and driving mission value through deeper engagement with the public.

For this responsive design project, Bluetext conceived and designed a responsive landing page with an infographic demonstrating the benefits of using GovDelivery for government agencies as the centerpiece of the campaign. We also developed a responsive email template and infographic poster to be used across many marketing channels.

Extend reach and share budget with B2G partner campaigns

While going it alone from a marketing and public relations perspective provides a company with more control over a campaign, it also can be costly and restrict the reach and impact that could otherwise be achieved by aligning in an innovative way with industry partners.

Bluetext has worked on numerous occasions with industry partners that align around a specific campaign targeting government decision makers. Govplace, a leading enterprise IT solutions provider exclusively to the public sector, turned to Bluetext to develop FedInnovation, a destination designed to help government agency executives get the latest information on current technology challenges and solutions for big data, cloud, security, mobility and storage. Developed in conjunction with leading technology providers including Dell, Intel Security and VMWare, it includes exclusive content, videos, blogs, and real-time social feeds.

FedInnovation combines relevant, fresh content, complementary offers, and financial resources to deliver an educational platform to drive awareness and leads for Govplace across its target market. The development of platforms is a continued focus for Bluetext as we look to conceptualize, design and develop creative solutions that deliver measurable business impact for our clients. It is increasingly clear that customers of our clients demand unique experiences with premium content delivered in an easy to consume manner.

Another partner campaign targeting U.S. public sector executed by Bluetext was FutureAgency.com, a digital content experience effort on behalf of McAfee and Intel that depicted virtually a “future government agency.” For this project, Bluetext created a virtual experience around client subject matter experts in an effort to present content for government decision makers in a more engaging fashion. Rather than static white papers and marketing slicks that often go unread or unfinished, Bluetext created an experience whereby avatars of actual company thought leaders were created, and they delivered presentations on topics in a virtual conference environment. The clients found length and quality of site visitor engagement superior to that of traditional white papers and similar content.

Create compelling B2G digital experiences to reach decision makers

The web has become a go-to resource for decision makers to research products and services prior to purchase. Product sheets, white papers and other pieces of online collateral can be useful supporting resources for government decision makers, but will hardly help contractors stand out in a crowded marketplace.

Recognizing this, government contractors and IT providers are creating more dynamic, immersive digital experiences that can more effectively engage target constituencies and impact the decision making process. Additionally, these experiences are molded to be as valuable as any in-person interaction site visitors would have with products and services.

A recent Bluetext project showcases a forward-thinking technology provider, CSC, which was seeking to ensure prospective customers could have a similar experience as they would if they were physically at CSC’s corporate headquarters.

Bluetext designed and built CSC’s Digital Briefing Center, a virtual experience where clients and CSC’s entire ecosystem can come to learn about CSC’s key technology conversations across its target verticals.

Bluetext designed a virtual office building where each floor represents a specific vertical industry, and visitors can learn about CSC’s key solutions and experience across cloud computing, big data, applications, cyber security, and mobility. While not specific to the government market, it is indicative of how “stickier” digital experiences are reshaping how existing and prospective customers interact with content.

Highlight customer innovation

No matter how large or well-known a government contractor/Federal IT provider is, gaining approval from an agency to speak publicly about a technology project is often mission impossible. Agencies must be careful not to appear to endorse a specific vendor in public comments or a press release quote, and even when project leaders are amenable, the process often grinds to a halt with the more conservative public affairs officers.

As such, vendors often have their hands tied on how to showcase a successful project so that other agencies – or even other decision makers within the same agency – will take notice. An approach that can bear more fruit involves shining the spotlight on an agency leader or the agency itself through awards and speaking opportunities.

Multiple editorial publications and associations hold annual award programs that showcase outstanding IT projects and agency leaders at the federal, state and local government level. Agencies tend to be more open to sharing an IT story through an award because it demonstrates innovation and can assist with employee morale and retention.

Beyond award programs, there is also significant benefit in generating media coverage and awareness of state & local customer projects. These agency customers tend to be more amenable to participating in public relations campaigns, and the drawing attention to these projects can demonstrate capabilities to prospective Federal customers as well.

Develop targeted B2G campaign to pursue a specific contract

As contractors and IT providers know all too well, winning an agency contract requires a very different sales cycle than a small business user signing up online for Dropbox or a similar “as-a-Service” software offering.

At some level, there will always be marketing activities designed to reach decision-makers across multiple civilian or military agencies – and in some cases both segments. These external efforts may involve communicating product capabilities, service chops, or the expertise of the contractor’s team. But in today’s hyper-competitive market for agency contracts, developing innovative, targeted campaigns in pursuit of a specific contract or that are designed to reach decision makers at a particular agency, can make the difference between a game-changing contract win and a devastating loss.

Bluetext is increasingly tasked to partner with contractors in developing innovative branding and outreach campaigns around a specific contract pursuit. In early 2014, L-3 Communications, in partnership with Harris Corporation, hired Bluetext to help them pursue the Air Force’s $1B Satellite Control Network (AFSCN) Modifications, Maintenance & Operations (CAMMO) Contract.

Bluetext worked with the L-3/Harris Capture teams to develop a campaign strategy that would position them as a Prime by highlighting the many advantages they bring to the table. The overarching campaign theme Bluetext developed is:

“The Power of Partnership, From Vision to Reality”

The creative strategy of this project began with the core concept of the ad, “from vision to reality.” The left side of the ad is a wireframe representing the vision with the right side representing its reality. After the wireframe of the satellite was created, it was overlaid on top of the red diagonal to create a striking visual element to draw attention to the campaign. The first series of ads were placed in high visibility areas inside of Colorado Springs Airport, a key travel hub for Air Force brass. The media plan for the campaign also includes online, print and OOH media placed strategically to maximize reach and frequency throughout the entire contract RFP and award lifecycle.

Focus on agency challenge, not yourself

Dramatic changes in staffing and mission of government IT media outlets means that the days of getting a product reviewed or corporate profile written are for the most part a thing of the past. As such, contracts and IT providers must get far more creative when it comes to communicating capabilities.

Government IT press don’t want to hear about products. They want to hear about trends and challenges sweeping through agencies, and how contractors and IT providers are developing solutions to solve those challenges.

This was the backdrop for a media strategy Bluetext architected for Adobe Government. Over the past few years, government-wide budget cuts have been swift and relatively unsparing in their impact on agency in-person conferences and training events. This presented a significant challenge for agencies seeking to maintain the collaboration and education benefits these events delivered.

The challenge dovetailed with Adobe’s web conferencing solution Adobe Connect, which was seeing a rise in demand in the public sector due to pullbacks in physical, in-person conferences. Bluetext built a PR campaign around this angle that included a pair of thought leadership articles (one targeting the broad federal IT community and one targeting military decision makers), generating multiple articles around this topic in key federal, state and local media outlets, including:

Federal Computer Week – Budget cuts push conferences online

Washington Technology – Budget cuts, scandal fuel videoconferencing boom

Federal Computer Week – Could virtual meetings replace conferences in sequestration age?

Defense News – Communicating in an era of canceled conferences

Federal Computer Week – Defense Connect Online hits milestone

State Tech – Mobile Video Conferencing Powers Collaboration on the Go

Federal Computer Week – DOD connects online to cut travel

Government Executive/NextGov – Agencies are saving millions with virtual events

Federal Computer Week – Cutting costs with virtual conferencing

Reaching and impacting government decision makers requires government contractors and IT providers to push beyond the status quo and engage with partners able to help develop and deliver innovative campaigns to grow their business and increase contract opportunities.

Everywhere you turn people want to talk about content marketing. What platform are you using, what content are you pushing, what channels are you leveraging and what is the right cadence of distribution are all questions content marketers are thinking about every day to position their product one step closer to their prospective consumers. As consumer marketing gets more and more targeted and sophisticated, the right content strategy is a critical element across any marketing plan.

 

If 2015 was about getting your feet wet, 2016 is about creating a strategy and operationalizing it in order to drive real results. But if you read the numbers you will see that while everyone is now doing it, they don’t know if they are being successful or even what success looks like. So here are some recommendations to think about as you are sitting down to determine if you are approaching your content marketing properly:

 

  1. Know your audience. We all think we know our customers, but how much data or research do you really have into their preferences? Do you understand why they have engaged or bought your products in the past and why they may again? Are you analyzing all of the data at your fingertips (Google Analytics, email marketing metrics, social metrics, brand sentiment, premium content downloads. Etc.) Knowing your audience is the most critical first step in launching an effective content marketing strategy to turn prospects into buyers.

 

  1. Know the Journey of Your Buyers. As you move your customers through a traditional funnel (awareness, consideration, conversion, advocacy), what content is most critical at each step to keep them progressing? Is your message resonating with them? Are you materials up to snuff? Are your prospects seeing your product or brand in the most consistent, effective manner across every potential channel?

 

  1. Create and document your plan. Doing content marketing by feel is not smart. Create a plan which outlines your target, your messages, your channels, and your calendar or cadence of activities. Each week when you huddle as a team it is much easier to make sure everyone is doing their assigned roles and progressing the program. Clearly you will want to course correct as your review the metrics, but starting with a solid plan can keep you one step ahead of your prospective customers.

 

  1. Measure, Evaluate and Evolve. The more you look at the numbers, discuss what they mean, and make sure everyone on your team understands the impact of their actions, the better your program will become. A weekly review, even if for 15 minutes, can you a long way to ensure that you don’t get too far off course over the course of a month or quarter.

 

  1. Take some Risks. Sure, everyone will want to use traditional channels (social, web, sponsored, etc.), but moving out of your comfort zone to try a channel where you have not spent time or money in the past can be effective.

 

  1. Combine Paid and Earned Efforts for Content Distribution. The best content in the world will fall flat without distribution to an engaged audience. Unless you are a well-known consumer brand with a large following, leveraging paid channels including social networks and search are critical for an effective program.

 

  1. What She Said. Engage influencers to amplify content marketing efforts. In today’s consumer marketing world the opinion and recommendations of influencers can go a long way and deliver the same impact as a great media article.

 

These recommendations can help you hone your content marketing strategy for 2016. The less prepared you are to succeed, the less your chances for driving real success with content marketing.





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As an agency that works with a number of cyber security clients, the General Data Protection Regulation (GDPR) has been on Bluetext’s radar for quite some time. The GDPR, which goes into effect May 25th, 2018 regulates how companies must protect the personal data of European Union citizens.

The impending deadline is not lost on U.S. multinational corporations that touch EU citizens/consumers in any way, but most of the angst has been confined to those responsible for corporate compliance, IT and security. But GDPR is highly relevant to marketers and advertisers, who must start preparing now to ensure compliance. And the stakes are enormous: fines for non-compliance could be as high as 4% of a company’s global revenues! I’m no math whiz, but any executive responsible for that kind of fine can start looking for a new job now.

Whether or not marketers will be yelling Mayday! on the May deadline day roughly eight months from now will in many ways come down to becoming fully educated on the intent of GDPR when it comes to customer data privacy, its requirements, and how to convert the compliance challenge into an opportunity.

Organizations, not just CMOs, have some ways to go towards GDPR compliance. Gartner estimated earlier this year that more than half of companies affected by the GDPR will not be in full compliance with its requirements on deadline day. In commenting on this prediction, Bart Willemsen, research director at Gartner, counters the notion that this is only an issue in the European Union.

The GDPR will affect not only EU-based organizations, but many data controllers and processors outside the EU as well. Threats of hefty fines, as well as the increasingly empowered position of individual data subjects tilt the business case for compliance and should cause decision makers to re-evaluate measures to safely process personal data.”

For marketers specifically, the confidence level in being prepared for the GDPR is similarly low…and dropping. As of May, only 54% of businesses expected to be compliant by the deadline, per a Direct Marketing Association (DMA) survey – down from 68% when the survey was conducted just three months prior. In fact, nearly a quarter of companies had not even started preparing for GDPR, even though the law was first announced in 2012.

The challenge for CMOs will be dictated by how much transparency they need to build into their marketing processes – particularly as it relates to how customer data is handled. The less transparent, the heavier the lift it will be to not only comply with GDPR, but demonstrate this compliance. Ultimately, a core tenet of GDPR – providing citizens with “ownership of their data” and right to erase their data – runs counter to the desire by brands to deliver a superior, customized experience by retaining and analyzing as much data as possible.

Clear guidance will help alleviate those concerns for marketers and others impacted by the legislation. GDPR directs companies to keep data as long as it is necessary. How marketers define what is necessary may be different than how it is defined by citizens and EU lawmakers

At the same time, some marketers are struggling to understand if efforts to be more transparent will come back to bite them. At a Direct Marketing Association (DMA) event this past May, chairman Mark Runacus pondered whether the Information Commissioner’s Office (ICO) would “penalize those who are trying to be open, honest and transparent.”

DIGIDAY has one of the better summaries of what marketers and advertisers need to start paying attention to now. A few takeaways from GDPR the author focuses on include:

  • The definition of personal data has been broadened to include online identifiers such as IP addresses and cookies. This could cause problems for digital marketing, given cookies are not gathered with an individual’s consent.
  • Under the GDPR, advertisers must get explicit and informed consent from EU residents. This means no more of the so-called “clickwrap” forms, those lengthy contracts that millions of people sign off on without reading each day. Instead, brands must find a way to get user consent, devoid of pre-checked boxes, or attempt to get implied consent.
  • The GDPR won’t just affect organizations across Europe. Any business anywhere with personal data from EU residents must abide by the reforms.
  • Marketers will need to take greater responsibility when processing personal data, and ensuring that the manner in which consent was acquired from customers in the database is GDPR compliant.

Within these challenges lies an opportunity for marketers to become more transparent stewards of customer data, improve data privacy and security, and build a more trusted relationship with the customer. It won’t be easy, but starting GDPR compliance now – if you haven’t already – is critical.

Looking for a strategic marketing and communications agency?  Contact us!

A dynamic logo is a company mark that is malleable and constantly changing while maintaining its overall look and feel.  Logos were once thought of as a permanent visual representation of a company, but in the ever-changing digital world that is no longer the case.  Here is what you need to know about dynamic logos.

Logos are no longer static and evolve with the brand.  The company mark is now transformative and many companies, such as Google, have begun consistently changing the display of their mark.  The challenge is to maintain a consistent visual identity in the logo so the brand is still recognizable to consumers.  This involves certain visuals of the logo to remain locked, while other elements are consistently inconsistent.

Many well-known companies have enlisted the aid of top branding agencies to shift towards dynamic logos, include AOL, MTV, and Seagate.  A step further would be an animated logo that is responsive to the consumer.  One such logo is the mark of Brazilian communications company, Oi.  The company’s type is the fixed visual while splashs of color that shapeshift to the consumer’s voice is infinitely dynamic.  With such a dynamic logo taken to the next level, there are now endless versions of the company’s mark unique to its consumers.

A dynamic logo allows a company to shape the consumer’s experience with its brand.  By using these types of brand logos, companies have the fluidity to customize their mark for any occasion and engage their consumers.

Looking for best in class branding agency services or comprehensive and innovative digital marketing?  Contact us.