The needs of a modern consumer are not static; they are constantly moving and advancing, shifting and changing. Customers adopt and discard products at breakneck speeds, seeking new opportunities for enjoyment and discarding them at the first sign of trouble. For a product to remain relevant in the eyes of today’s consumers, it must be able to not only meet their present needs but evolve alongside them to seamlessly adapt to future needs. Effective product management requires two critical steps; first, a deep understanding of how consumers use a product, secondly the ability to leverage that knowledge into actionable improvements. To do so, your business must understand product intelligence and its essential role in an impactful relationship with your customers.
What Is Product Intelligence?
Product intelligence refers to the use of software to collect and analyze data about a product’s performance with users. These systems gather and interpret information about how users’ interaction delivers critical insights on strengths and opportunities for improvement. Product intelligence also takes into account external factors that influence the customer relationship. Shipping, marketing, customer support, and countless other service touchpoints all influence consumer perception and ultimately the experience of your offerings. Product intelligence software helps aggregate these factors to evaluate the performance of your product holistically.
The ultimate goal is to create a positive feedback loop that enables product teams to iterate and innovate with greater speed and higher accuracy. By leveraging critical insights about the customer experience, product management teams can implement improvements to engage, convert, and retain users more effectively.
Product Intelligence Best Practices
- Understand the Customer Journey – While website interactions and app behavior are important, you need to include insights from marketing campaigns, ad spend, and other touchpoints to drive a deeper and more impactful understanding of your customers. Analytics, behavioral targeting, and customer data management cannot remain isolated from each other when optimizing product experiences.
- Collaboration Cannot Be an Afterthought – Services and integrations don’t get you a great product experience; teams do. For product intelligence to make a real impact on your business, you need to support efficient collaboration among product teams. That means being able to keep pace with rapid question-asking, in-depth exploration, agile decision-making, and generally enabling the most frictionless product development process possible.
- Assess Your Competitive Landscape – Your product offerings don’t exist in a bubble, and understanding the potential interactions consumers could have with the competition helps guide you towards truly differentiable improvements. You should strive to know your competitor’s products, strategies, and marketing tactics just as well as you know your own.
Why Is Product Intelligence Important?
Consumer preferences can change in an instant, and companies that can’t keep pace are destined to fail. Product intelligence ensures that your business will never be left behind by shining a light on the key factors that influence whether or not a consumer buys and continues using your products. Whether it’s through illustrating conversion paths, documenting user interactions, or detailing which marketing campaigns attract new visitors, the product intelligence process provides a holistic view of how your product adds value to people’s lives.
Navigating the high-stakes challenge of effective product marketing can seem like a daunting task. That’s where Bluetext can support. From omnichannel media campaigns to product videos & landing pages, Bluetext’s digital marketing experience can ensure customers old and new take notice of your company.
1,300 hours – that’s how long the average American spent on social media in the past year. People are on social media all day every day, with an average daily usage of about 145 minutes. Therefore, it is no surprise that social media has a large influence on us and the decisions we make in both our personal and professional lives. Today, social media is so prevalent that from a business standpoint, it would be a mistake to not take advantage of the medium.
Social media is a highly cost-effective way to market your brand and yield direct benefits. Social media is great for engaging with customers, keeping tabs on competitors, and developing a strong brand presence. Through social channels, you can heighten your brand’s awareness by cultivating a brand personality and quickly reaching not only existing customers but also prospective customers. Additionally, social media analytics, such as click-through rates, are able to give you timely feedback on what strategies work best to satisfy your intended audience. While it is important for your business to have a strong social media presence, you must also be careful to not overextend your social media program. Some businesses make the mistake of trying to maintain a presence on too many social media networks. Instead, it is best to focus on the few networks that will benefit your business the most.
3 Tips for Determining Which Social Media Networks are Worthwhile
1. Know Your Audience
It is crucial to know who your target market is and what social platforms they prefer. Ask yourself – what demographic is my target audience? Different social media channels appeal to different age groups, therefore it is important to identify what age group your target market falls under. For instance, TikTok has a younger audience with 60% of users being under 25 years old; whereas Facebook draws in a more mature audience, with most of its users being between 25 and 44 years of age. Therefore, if you are specifically targeting Generation Z, Facebook may not be the best route to take. Instead, your efforts should be on networks that draw in more youngsters, such as Snapchat or TikTok.
On another note, Facebook offers the largest audience with 2.7 billion active monthly users. The app has great features that allow you to customize your social media marketing and better optimize your corporate social presence. You can even go as far as creating a business account, making use of advertising tools and analytics offered. However, depending on the niche audiences you may be trying to reach, it is important to understand the pros and cons of Facebook relative to, say Instagram, where visuals are a key focus and artistic niches are known to excel.
2. Think About Engagement
How do you want to engage with your audience? Each social media network offers different mechanisms to interact with users. Twitter is the best for directly engaging with customers. With Twitter, you can provide short updates about your business and interact directly through hashtags, mentioning users, liking posts, retweeting, etc. The fast-food chain, Wendy’s, for example, has had success using Twitter to create a unique brand voice through their witty interactions with customers. In contrast, YouTube is a strong option for driving traffic onto other web pages. Through analytics, YouTube has proved to increase website traffic, in which users will view an ad/video on YouTube and then proceed to click on the link to your website homepage.
It is also important to consider how your customers interact with technology. Are they heavy smartphone users? If so, Instagram might be the best application, given that it is pretty much a solely mobile app with 1 billion active users. Channels like LinkedIn are optimal for those whose customers are heavy desktop users.
Next, it is important to find the right amount of engagement with your customers. You do not want to be too active that you are annoying users, but then also not active enough that you don’t stay relevant. To combat this problem, it is best to have a posting schedule to maintain the right balance. The goal is to stay relevant in the minds of your customers, without irritating them to the point of losing followers. Also, engagement isn’t built on one-way communications; you must offer users an opportunity to participate in the conversation via thought-provoking questions or even surveys.
3. Consider What You Are Selling
Of course, your social media strategy factors in what you are selling and who you are selling to. If you are selling a product, then Instagram might be a better choice given its heavy emphasis on visuals. However, if you are selling a service then Twitter might be the better application to use, where the reliance is on words rather than pictures. On the other hand, Pinterest is great for small and niche businesses where you can market directly on the site. LinkedIn is great for B2B firms that are trying to reach business decision-makers who may not be as active or reachable on more consumer-focused social platforms. With LinkedIn, you can promote your business all while positioning yourself as an industry leader and recruiting top talent. Even more so, you can stand out from competitors through thought leadership pieces published on LinkedIn. Blog posts covering how your products/services related to issues pertinent in the world can put your business at the forefront.
In each avenue, social media provides an opportunity for businesses to control the narrative. You are able to pick out what content you want to display and dictate the kind of engagements you have with customers. It is great for reputation management, raising brand awareness, and establishing yourself as an industry leader. Using social media in the right way has the power to transform your business, making your marketing efforts worthwhile. Without a solid social media presence, your business and brand may be absent from key stages of the buyer’s journey or simply missing opportunities to extend overall brand awareness.
Choosing the right social media network to promote your business is crucial for success. Contact Bluetext if you are interested in perfecting your social media presence.
Have you ever searched for a term or product, then had to wade through a sea of ads before you could find what you were looking for? What’s even more frustrating is seeing the same ads over and over again. As a social media firm and B2B marketing agency, Bluetext knows there’s a fine line between getting your message in front of users and overdoing it.
Ad fatigue, the term for “when your audience sees your ads so often that they become bored with them and stop paying attention,” can be costly and can make your advertising ineffective. Over the years, as a social media firm and B2B marketing agency, we’ve found several of the most effective ways to avoid ad fatigue. Keep reading to learn 4 ways you can avoid wasting your paid media budget:
1. Decrease Ad Frequency
The best and most obvious way to decrease ad fatigue is by limiting the number of times a user sees your ad. Unless you place a frequency cap or have an audience of millions, advertising platforms will continuously serve your ads to the same users. For the user, this can be frustrating and can even turn them away from your brand. In fact, AdEspresso conducted a study to see the impact of ad fatigue on Facebook and found the following results:
In this study, as frequency increased, CTR decreased and CPC increased. Of course, there is no one size fits all approach to frequency; that said, however, through our time as a B2B marketing agency, we recommend making changes if frequency surpasses 4 or 5 on Facebook.
2. Refresh. Refresh. Refresh.
Another great way to reduce ad fatigue is by updating your creative frequently. By doing so, users get to see fresh ads all the time. Your company and message may remain the same, but a new visual approach will catch the eye and give the impression of a new, shiny nugget of content. If you don’t have the resources to constantly update your ad creative, something as simple as adjusting the description text, links, or CTAs on Facebook, LinkedIn, and other social platforms can help refresh your content. Otherwise, a social media firm, like Bluetext, can be a helpful resource for achieving scalable creative production.
3. Test Your Audiences
One of the most important ways to optimize your creative and reduce ad fatigue is by A/B testing your creative. From CTAs to copy, A/B tests can vary in goals. It’s vital, however, that you run the test for long enough to reach a large enough sample size. Using a sample size calculator is the best way to ensure your audience is large enough to reach statistical significance.
4. Create Custom Segments
By creating custom audience segments, you can exclude users who have already completed the desired action on your landing page. In turn, you can avoid overwhelming users and make sure you’re spending your media dollars as efficiently as possible. With custom segments, you can also create retargeting audiences. With specific retargeting and dynamic creative, you can serve customized content to users based on their previous search queries and interests.
Needless to say, ad fatigue negatively affects campaign performance by increasing CPCs, decreasing CTRs, and frustrating users. Taking steps, like the ones listed above, to combat ad fatigue will ensure you are spending your money efficiently and keep your audience engaged.
Interested in working with a social media firm and b2b marketing agency to ensure your ads have a positive lasting impact? Contact us here!
In 2021, the average person will encounter anywhere from 6,000 to 10,000 pieces of promotional content on any given day. Banner ads, billboards, and influencer shout-outs all inundate consumers with information about the products and services they promote. The volume of content is growing, but the audience’s time and attention span are dwindling. Brands today must duke it out in a competitive landscape where attention is a commodity and focused consideration a luxury. So how does a brand break through the never-ending stream of influence that consumers are exposed to? The answer is microcontent.
Microcontent is a self-explanatory term. Content, but smaller. It’s text, video, images, really any form of traditional content that is optimized for social media and can be consumed in 30 seconds or less. The latest trend in content marketing is adapted to the latest platforms, and modern attention spans. Microcontent provides enough time to tell your brand’s story and drive leads without requiring so much committed focus that it loses the attention of hyperactive social media users. It should be something your target audience can engage with, save, and ultimately share with other users in their network. Effective microcontent can stand on its own as a positive user experience, bringing value to the user before promoting brand offerings.
Creating microcontent is simple, as it is built from the pieces of a brand’s existing long-form content. Pull quotes can be made into actionable tips and tricks, key takeaways can be presented as small infographics or formatted lists. These tidbits can be combined with key brand messages to create card carousels that will function as the foundation for a social campaign. The microcontent creation process is all about taking the most critical elements from long-form work and formatting them into an easily digestible package that distills the essence of a brand. The trickier part is getting your microcontent in front of the right users and achieving positive engagements.
The rise of microcontent is not a self-contained trend. It’s part of a growing movement by many brands towards simplification in their messaging and content creation. As humans, we have an innate drive to simplify the complexity of the world around us, a trait referred to as the “Simplicity Principle.” The Simplicity Principle states that when our minds are presented with two options, one complex and one simple, we choose outcomes that we perceive to be as simple as possible. Ever feel overwhelmed by the 6,000+ instances of promotional content you see a day? You’re not alone, the surplus of stimuli actually has adverse effects on consumers and muddles the decision-making process. As technological advances and omnipresent social media platforms continue to make consumers’ lives exponentially more complex, they will embrace simplicity wherever they can find it.
Understanding this fact is more important for brands than it ever has been before. It only takes one look at the latest industry headlines mentioning VOD, AR, machine learning, the growing influence of big data, and countless other kinds of emerging tech to understand how consumers could feel lost. To truly reach and engage with its consumers, a brand must be able to break through the noise of the industry and present them with content that is digestible and impactful. Whether through microcontent creation or streamlining messaging about complex topics, modern brands must focus on being translators of the complex into the simple.
As a full-service digital marketing agency, Bluetext offers multiple services that can help your brand consolidate messaging into impactful and digestible content. Contact us today to learn more about our messaging and content marketing services.
When it comes to marketing, knowing your customer and their needs is crucial. To truly make an impact, ads need to be not only well-targeted but more importantly, meaningfully tailored to address specific customer needs at the right place and at the right time in their decision-making process. Effective advertising involves a keen awareness of the conversion funnel and customer considerations at every stage.
Ads have to first grab the attention of the target audience, but also communicate the customer value that the product or service delivers. The most impactful ads go beyond just stating customer benefits – they forge a connection between the customer and the brand that continues throughout the customer journey. Ideally, the ad captures enough attention to generate interest and sustains that interest to create longer-term loyalty. Meeting customers at the correct place and time while simultaneously delivering a meaningful and resonant message is a delicate balance. These nuances have propelled dynamic advertising automation to the forefront of advertising strategies across industries.
Anyone who regularly browses the internet is presumably familiar with personalized advertising. For example, if you decide to browse online for a new pair of sneakers, you likely are going to see ads for sneaker brands populating your browser soon after — it’s not a coincidence! Using automation to create “meaningful” ads goes a step beyond this kind of personalization. It culminates in advertising that acknowledges underlying customer values. For example, the sneaker ad and messaging might change based on whether the customer values a long-lasting and practical shoe or a sleek and fashionable one. How do we know these preferences? Well, maybe this customer has previously searched “highest rated sneakers” or “durable running sneakers”. This action signifies a preference for practicality, as opposed to a “sneaker trends 2021” search.
The automation of meaningful ads synthesizes customer behavior, customer preferences, and personal values to deliver a more effective and less bothersome version of the digital ads we’ve grown accustomed to seeing and often ignore. Advertising automation creates an experience that is helpful as well as enjoyable for the customer.
Conceptually, meaningful ads should be the answer many brands are looking for when trying to connect to their target customer, however, does it work in practice? According to this study, the implementation of meaningful ads caused purchase intent to increase by 15% and click-through rates to increase by 30%. So, not only does meaningful advertising forge stronger brand connections, it also yields tangible and quantifiable results. The same study also found that less than 6% of users had a negative reaction to the level of personalization used in these meaningful ads. This tells us that so long as the ad facilitates a helpful and positive brand experience, the customer will be happy to see their preferences reflected in your ads.
While this data is based on B2C customer behavior, the same mentality can and should be applied when considering B2B ad campaigns. In all cases, ads are speaking to human beings with the capacity to form emotional connections to brands, and the automation of meaningful ads allows that crucial process to occur at scale. All of these insights reinforce one consequential truth – knowing your customer, their needs, their values, and why that matters at each stage of the customer journey is the most important piece of the advertising puzzle. Automating meaningful ads puts that concept into practice and the results will speak for themselves.
Ready for quantifiable advertising success? The first step is analyzing your user personas and unique needs. A marketing analytics agency can help you identify these groups, and find critical insights into their online behaviors. A digital agency can then help turn those insights into actions, and place targeted advertisements that yield conversions.
Contact Bluetext if you’re interested in maximizing your advertising dollars towards real success.
Have you been searching for the best way to compete in the new frontier of web design? Do you need to stand apart from your competitors in a big and bold way? Well, here’s your answer: motion design.
Motion design refers to anything from an animated logo to subtle motion on a website. But why is it worth investing in? Let’s take a look at how custom animation can yield much stronger ROI than static graphic design or leveraging stock animations.
Motion is Memorable
People are more likely to remember something that moves. People spend 2.6 times longer on webpages that have videos than ones that don’t. Motion design is ideal for marketing because it’s design + messaging + memorable movement, all in one piece of content. It’s a golden trifecta for a brand’s first impression. Think kinetic typography in hero zones, micro-interactions in UI and CTA buttons, explaining your tagline through an animated logo, or even a full segmented-explainer-video-landing-page experience. These motion integrations will not only catch a user’s eye, but sustain their attention on page long enough to peak interest.
The PLASTICS Industry Association turned to Bluetext to develop a full new brand system for their triennial trade show, NPE®. Within the new CVI, Bluetext developed a logo animation that could be incorporated into the new video assets and onto the new website. The logo, which leverages a globe design, animates each individual element of the globe to form into one, highlighting how NPE brings together plastic industry professionals from around the globe.
Motion Helps Tell Your Brand Story
While, yes, motion design gets (and keeps) attention, it also tells a story. If a user is watching and absorbing, they are tangibly engaging in your message. A static design doesn’t allow you to express your brand to its fullest potential.
For SonicWall, Bluetext incorporated a parallax effect that follows the user’s cursor as they move it across the page. This subtle movement brings the visuals to life, making the focal point really feel like it’s floating, or in the case of SonicWall, boundless. SonicWall used this effect to bring their metaphor of Boundless Cybersecurity to life and fully engage users in a big way.
Motion Brings Your Brand to a New Level
Motion design brings your brand to life in ways you could never imagine. Take static brand elements and transform them into tools for storytelling. When Appgate turned to Bluetext to establish a new brand and help bring the company to market, we took their new brand and created a 30-second product video marked exclusively with animated brand elements. It was memorable, clean, and told the story of who Appgate is and where they are heading. Appgate truly got the most out of motion design by also integrating subtle animation into their website. Pairing a memorable and exciting video with recognizable animated elements on the website truly reinforces the branding and creates a memorable experience for the user.
Interested in getting the most out of motion? Contact Bluetext to learn more about our video and animation services.
You’ve spent months working with a video design & production company to write the perfect script, find the right voice-over actor, polish your storyboard, and so much more. Now, you have a video that captures your brand essence and you want users to see it. So what’s the best way to get impressions on your video? As a premier video design & production company, we know there are countless options for getting your video in front of users.
With over 2 billion users and more than a billion hours of videos watched daily, YouTube is one of the best ways to ensure your target audience finds the video content you’ve produced. To truly understand just how powerful YouTube can be as a platform, it’s important to understand the basics. Keep reading to learn more about YouTube advertising and it’s different kinds of ad formats.
What Type of YouTube Ads are There?
YouTube Ads are controlled through the Google Ads platform, allowing advertisers to maximize their reach. Through YouTube Ads, you can decide whether you want your video to appear before, during, or after the video a user is watching. The six primary ways you can advertise through YouTube are:
- Skippable in-stream ads
- Non-skippable in-stream ads
- Video discovery ads
- Bumper ads
- Masthead ads
- Outstream Ads
Let’s take a look at each one.
Skippable In-Stream Ads
If your goal is to drive website traffic and/or conversions, this is a great option for you.
Skippable video ads play before, during, or after a video and users have the option to skip the ad after five seconds. As such, advertisers are only charged when a viewer watches 30 seconds of the video (or the full duration of the video if it’s shorter than 30 seconds) or interacts with the video. With this in mind, it’s important to keep your ad short, sweet and to the point. Don’t bury your main points 25 seconds in the video, but rather front load with interesting content that hooks a user and encourages that conversion action. Alongside skippable video ads, advertisers have the option to display a companion banner in the top right and a video overlay CTA button in the left. Needless to say, skippable video ads can be great for a lot of reasons.
Non-Skippable In-Stream Ads
Given the nature of non-skippable in-stream ads, this is a great format if you’re aiming for a lift in brand awareness. With 76% of users skipping ads out of habit, it can be worthwhile to run ads that don’t have an option to be skipped. However, with non-skippable ads, you need to be confident that your video is strong enough to hold your audience’s attention for the full 15 seconds. Given that viewers have to watch the full video, these ads typically have higher CPMs than other formats on YouTube.
Video Discovery Ads
Video Discovery ads are best for product and brand consideration. Just like Google paid search ads, YouTube Discovery Ads display alongside organic YouTube search results. As a more native approach, if your video appears relevant to users, people are more likely to watch it. Alongside a thumbnail of the video, these ads allow for three lines of text to help provide users with more context and information. The text opportunity is great, because it ensures that a user consumes some brand messaging even if the video isn’t played. Furthermore, in the best case scenario, the description text further encourages the video play action, and eventually results in a lead or conversion.
Bumper Video Ads
Are you looking to capture viewers with a short, memorable message? Then bumper ads are for you! At only 6 seconds, bumper ads are a quick, snappy way to leave viewers wanting more. Billed on a CPM basis, these ads are best for building brand awareness, given that they are also non-skippable.
Masthead Ads
Masthead ads are a fantastic way to drive awareness for a new product, service, or event for a short period of time (i.e. a trade show). While most YouTube ads are purchased through the Google Ads auction, masthead ads are bought on a reservation basis. By buying on a reservation basis, masthead ads give you more control over your budget (buy impressions at a fixed rate), greater visibility (guarantee the placement of your ad), and better brand awareness (reach a wide audience).
Outstream Ads
Outstream ads are another great tactic for boosting brand awareness and bringing users to your site. With over 40% of YouTube viewers watching content on their mobile devices, a mobile-first ad campaign is a smart approach. Outstream ads, for example, are mobile-only and play on partner sites and apps outside of YouTube. While this might seem counterintuitive at first, this actually allows advertisers to expand their reach to publishers such as CNN and Forbes. In addition, users are more likely to view outstream video ads by over 25% when compared to instream ads.
Knowing that there are so many options for YouTube ads, it can sometimes be overwhelming to know what format to select. It’s important to start with your goal, and work backward from there. Better yet, consult a digital marketing agency for advice on the best ad format and strategy for your business. If you’re interested in working with a video design & production company to create your next video or need help figuring out how to promote your videos, contact us here!
The past decade has seen a spike in mergers and acquisitions, as conglomeration and consolidation seem to be the trend of the future. Healthcare, technology and media-related brands have experienced the most consolidation. Mergers and acquisitions offer attractive opportunities to consolidate talent, infrastructure and relationships, but an equal number of challenges. Luckily, Bluetext has experience with many clients seeking digital marketing and branding guidance either after a successful M&A event, or with an eye to the future of the company and it’s M&A potential. A consistent lesson learned from our clients across a wide variety of industries is the importance of branding, especially in the early M&A planning.
WHY a company should rebrand after an acquisition
One of the key challenges includes branding, which when done correctly creates a harmonious industry presence built for long term success. But when branding is neglected, it runs the risk of introducing new problems that might damage a firm’s reputation or open up rifts between internal teams. While key stakeholders tend to focus on talent, business operations or business development, branding can fall to the back burner. Though as an experienced brand marketing agency, Bluetext knows the risk of deprioritizing corporate messaging & branding. Without unified brand creative and messages, a newly consolidated company lacks the foundation and united front to be successful in the marketplace and internally.
Often newly merged companies decide to either adopt one existing brand, or decide to create a new brand for a fresh look when they go to market. This decision is crucial to make early on, as it sets the tone for the entire process. While there are pros and cons to both avenues, Bluetext has observed companies that opt to create a new brand identity and corporate messaging often experience higher excitement, zeal and attention with the new company announcement. A blank slate for the brand story, key messages and creative visuals gives all stakeholders the chance to weigh in and feel heard in the process. The end result is a new brand that all internal stakeholders feel connected to and proud to represent both digitally via social media and physically via corporate swag.
HOW new branding affects the business
Creative brand agencies tend to think of two top considerations for branded materials: internal communications and external marketing. Both are of significant importance to any company, but especially of a newly merged or acquired one.
Well-branded internal communications can serve as a unifier for a new company and its employees, especially if two companies with distinct cultures are merging. Having the same style business cards, Powerpoint templates, or even branded swag creates a sense of kinship amongst colleagues. Especially in larger corporates, consistent brand assets can send a subtle but effective message of cohesion when connecting with new colleagues or other office locations.
The second, slightly more obvious reason for branding is external marketing. Your go-to-market strategy should be reinforced with strong branding and messaging. Whether your primary goal is to appeal to customers, stand out from competitors, or attract talent, you need well-developed marketing materials in your toolkit. Especially when pitching to prospective clients or customers, it would look disjointed and confusing to see conflicting branding across a company’s website, resources, or collateral.
From press announcements to rebranded websites and collateral, Bluetext is a full-service digital marketing agency that can guide your company through than rebrand or M&A process. Contact us to learn more about our services.
Whether you work for a big or a small company, I’m sure you’ve had the question of how to differentiate yourself from the competition. In the ever-growing B2B market, you want your brand to stand above the rest. Easier said than done, right? What if I told you that your market standing could be improved significantly through brand storytelling. Keep reading to learn more and how Bluetext can help you reach your branding goals.
Why Is Brand Storytelling Important For Me?
First of all, storytelling that is consistent with your brand allows your audience to peek behind the curtain to see more than just what you do and sell. Coupled with good company values, storytelling serves to humanize your brand, facilitating connections with your audience and explaining how and why you do and sell the things you do. As your audience gets exposed to your story, they’re more likely to identify with shared values.
While we often like to think fancy data callouts and graphics will convince your audience to convert, at the end of the day studies show we rely heavily on our subconscious feelings. Storytelling gives marketers the ability to share their products and services without diving into a hard sell. This allows your audience to be enticed by your company without being explicitly aware that they were pitched a product/service.
SonicWall
When SonicWall set out to update their messaging and branding to match their top-tier services across a variety of industries, they came to Bluetext. As a cybersecurity marketing agency, we were excited to work with SonicWall to bring their Boundless Cybersecurity to market with a bang. Previous campaigns had attempted to tell the Boundless story, but with muddled messaging and creative that didn’t result in conversions. Bluetext’s branding and creative team were tasked with bringing the Boundless Cybersecurity story to life. The new campaign focused on conveying a feeling of breaking free from cyber threats and thus feeling liberated. To visually communicate this, we designed imagery and messaging that supported this feeling of being free. Campaign ads depict a series of end-users in their industry floating in the air. This not only allows the audience to feel connected to their industry but also the benefits of being freed from the industry-specific challenges. The campaign was a smashing success, bringing a record number of visitors to their campaign landing page.
Why stop there? The Boundless brand story carried onto their annual partner event, which was turned virtual in the wake of COVID-19. Bluetext and SonicWall worked together to promote SonicWall’s Boundless 2020 Virtual event. This event resulted in a 135% increase in attendance over their previous events, going down in history as SonicWall’s largest virtual event ever.
Trusona
Another great example of brand storytelling is Trusona. When Trusona wanted to reimagine their brand presentation and messaging they turned to Bluetext. Priding themselves on creating a secure experience for users without the hassle of passwords, we wanted to deliver a brand that conveyed their hassle-free nature. As with any story, consistency is key.,Bluetext designed a library of brand elements inspired by their logo to be used across all communications. Every time you see a brand element, you’re reminded of the Trusona brand and their brand promise to simplify authentication.
As a digital marketing agency, we’ve worked across industries to learn the most effective ways to convey a story and foster connection. These stories help your audience understand that you are more than just a faceless corporation, but rather a trusted partner.
Are you interested in working with a branding marketing firm to help tell your story? Contact Us!
You’ve crafted your brand message, settled on a new visual strategy, or launched your new product. So what’s next? You probably have the urge to shout your new message from the rooftops. But in 2021, you may need a more modern digital media strategy. Paid media is essential to put that message in front of your target audience. While earned media (i.e. public relations, email, organic search, organic social) is also an important part of GTM, paid media can both expand your brand’s current reach and reel in interested parties, and convert them into customers.
A Full-Funnel Approach Drives both Awareness and Acquisition
As a top digital marketing & design agency, we know that the funnel is everything when talking about paid media. Online user behavior is very rarely linear or systematic. Consider how you browse the web. Do you click on the first link you see and immediately start a purchase online? If you’re like most people, you click around, do an informed search, and learn more before making a purchasing decision.
Awareness Builds the Top of the Funnel
When crafting a digital media strategy, we account for user behavior by focusing on the overall user journey. That journey can be broken up into two main parts: awareness and acquisition. Each category has an ideal mix of channels and tactics that accomplish specific key performance indicators (KPIs). At the top of the funnel is awareness: a user’s understanding of your business or specific product. The KPIs for awareness are typically impressions or site visits – really just eyeballs on ads and on your site content.
Channels that we typically include in awareness campaigns include programmatic media (which includes display, native and video ads), paid social, and other advertising (billboards, podcasts, etc.). These ads are meant to capture a broad audience and expand the awareness of the business to new – and potentially lucrative- audiences. Within these channels, we also use tactics that will increase impressions and site visits. Third-party targeting (showing kitchen tool ads to someone marked as interested in cooking) is particularly helpful, as is contextual targeting (showing kitchen tool ads to someone browsing a recipe site).
As a top digital marketing & design agency, we craft awareness ads that grab user attention and build an informed target audience. Our client, Appgate, urgently needed to drive brand awareness traffic to the website, recently redesigned by Bluetext. To do so, our brand creative captured user attention with eye-catching motion and sustained interest with useful and digestible information. It is key your ads give just enough information to be helpful, but also entice someone to click the ad and learn more. Within one month, Appgate’s campaign had increased sessions to the landing page by 17% and drove a 25% increase in site engagement.
Acquisition Tactics Convert Qualified Audiences
While all businesses need to start with an awareness campaign, some also want to focus on the acquisition with lower-funnel tactics and conversion-focused KPIs. KPIs for this part of the campaign include engagements on the site (form fills, content downloads, subscriptions, etc.), conversion rate, and cost per acquisition (CPA).
There are many channels that can be used for acquisition campaigns, but one of the most common is paid search. Others include programmatic channels (display, native, video) and paid social. Account-based marketing – which targets specific businesses – is also more of an acquisition-focused tactic. Within these channels, the tactics that optimize toward acquisition are different. Retargeting (showing specialized ads to users that have visited or engaged with your site) is a commonly used acquisition tactic. All tactics and channels in an acquisition campaign rely on strong brand awareness. Paid search success, for example, regularly relies on traffic searching for a certain business or brand name. In addition, retargeting doesn’t build a new audience – it just converts the audience that has already interacted with your site.
Creative for acquisition campaigns are typically more urgent and action-based. Instead of “Learn More”, CTAs focus on specific actions (downloading a demo, registering for a webinar, etc.). Consider, for example, EXL. For this acquisition campaign, Bluetext focused on highlighting certain webinars and speakers, resulting in a 5% increase in ad click-through rate on programmatic display and a 185% increase on paid LinkedIn.
Upcoming Trends in Paid Media for GTM
All top paid media & content marketing agencies to know what’s ahead for GTM tactics and strategies. One major change on the horizon for paid media is the trend away from cookies and pixels. Though many companies have done internal media campaigns based on retargeting and third party targeting they’ve collected in the past, those tactics will become obsolete by the end of the year.
Privacy laws are becoming more prevalent and Internet browsers are moving away from collecting cookies – retargeting is becoming a thing of the past. In its place are solutions such as Google’s Federated Learning of Cohorts (FLoC), among others. Need help navigating the new media landscape? Contact the experts at Bluetext for all of your awareness and acquisition needs.