If your digital marketing agency team doesn’t have a SMAC roadmap, you may find your company drifting off-course in 2017 and beyond. Here’s brief refresher course on SMAC.
Social Media
Social Media continues to evolve. Platforms rise and fall by the year vs the decades of old. Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Snap’s Evolution Will Result in Interesting New Opportunities.
2. Twitter Fatigue Will Worsen.
3. Users Will Crave More Vicarious Experiences.
4. New Areas of Communication Will Emerge.
Mobile
Mobile devices are the cornerstone of how new business is being built and legacy businesses are reinventing themselves. Mobile devices allow users to constantly update their profile, stay aware of deals and promotions, and track locations and buying habits by virtue of connecting to various wireless signals and near-field communication (NFC) devices.
Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Consumers redefine purchase boundaries; mobile marketing, brand partnerships deepen
2. Department stores, mobile marketing partners tackle the ‘Amazon Effect’
3. Programmatic accelerates: brands, tech, marketing continue to invest
4. Next-generation creative, video redefine mobile engagements
Analytics
As databases have grown larger and processors and memory have become capable of chewing through hundreds of millions of records in a short time, we have begun to see how analytics can do more than just track clicks. Analytics can establish links between entities and make intelligent predictions about customer behavior based on knowledge a system has about a customer — knowledge that has been informed by social networking.
To keep up with the explosion in Big Data, companies and corporations are beginning to invest in BI projects and more and more sophisticated analytics infrastructure. Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Multi-channel Attribution
2. Focus on ‘Return on Analytics Investment
3. Monetization of Data
4. Exciting new players in the MarTech arena to complement the core analytic platforms
Cloud
The cloud element of SMAC refers to the capability a business has to spin up vast amounts of capacity that are paid for by the minute or hour. Businesses do not need to spend millions of dollars building another data warehouse – they simply rent it from a cloud provider, do their work and turn it off. When the business environment changes, they simply spin up another cluster in the cloud, pay another few hundred dollars and continue building insights.
Some new trends we see emerging that we see potentially continuing to gain momentum.
1. Artificial intelligence (AI) will make personalization a reality in 2017.
2. Self-service will be the new normal.
3. Enhancing the Buyer Journey
4. Google Tag Manager and other granular analytics modules being the norm
With buyer sophistication growing daily, marketers need to deliver increasingly smarter strategies and campaigns. Are you taking the time to measure how your efforts are working and think about how you might enhance your efforts, or do you find yourself quickly moving from one campaign to the next?
Need help with your SMAC TALK? Contact the digital marketing gurus at Bluetext.
A lot happens every 60 seconds online across digital platforms. In fact, a staggering amount of posts, uploads and emails take place in the space of a minute – every minute of every day. By looking at this data in detail, and comparing trends over the past three years, marketers can glean a lot of useful insight as to where to focus their brand’s attention when developing media programs – whether for specific targeted campaigns or for ongoing outreach.
A collection of these stats across the most important platforms was recently published by SmartInsights, and it reveals some significant trends. First and foremost, the 800 pound gorilla platform in terms of activity isn’t Twitter and it isn’t email. It’s Facebook. While there are nearly 450,000 Tweets every minute, there are 3.3 million Facebook posts in that same amount of time. In fact, if you said that Facebook literally dwarfs the other contenders, that would be accurate.
Except when it isn’t.
As the stats show, the outlier that is the largest by far is What’sApp, the free cross-platform app that can do just about what every other app does, and encrypt it in the process – with more than 29 million messages sent every minute. It’s widely popular around the globe (although not so much in the United States yet).
And who owns What’sApp? Facebook, of course. See a trend here?
60 Seconds Online: Where to Focus?
So where to focus your media campaigns? Look at some of the trends for what’s growing the fastest, and what’s being left behind. For example, Twitter’s 2014-2015 growth line came way down for 2016. Yes, there are more Tweets than a year ago, but not by much. Facebook shows no growth from 2015 to 2016 – which could mean that it has reached its upward potential. On the other side of the spectrum, YouTube and Instagram have increased their activity significantly.
Let’s not forget – Facebook also owns Instagram, while Google owns YouTube. So the upstarts are really just growth opportunities for the giants who continue to battle it out for dominance.
What does all of this mean for marketers? We tell our clients to look at where the growth is, not what was hot two years ago. Twitter is great for sports, entertainment and politics, but not so strong for b2b marketing. Instagram, on other hand, is expanding its reach across demographics, and can reach new target audiences that may have not been a focus of previous campaigns.
Thinking about your marketing and media mix? Contact Bluetext
Leading digital marketing agencies like Bluetext work in social media everyday for both our clients, and we see firsthand the social media trends that impact the market. The reality is that social media evolves more quickly than any brand could realistically keep pace with.
It wasn’t that long ago that Twitter, for example, was the hottest property in the market and enjoyed the fruits of a successful IPO. Two years later, its share price has plummeted because marketers haven’t been able to figure out how to use it to drive brand awareness, loyalty and revenue. As it has become the pulpit of choice for politicians, sports figures and entertainers, brands have struggled with the character and video limitations and are moving on to other platforms to build engagement with their target audiences.
This is a long way of showing that understanding social media trends is important to an effective and successful social media program. Here, then, are five trends to watch in 2017 to keep your social media campaign on track:
- Fads can make for great content, but you need to move fast. Remember Planking? Hard to believe that was nearly three years ago. More recently, the current fad was the Mannequin Challenge. The shelf live of both of these was a matter of two or three months. If you think a fad will provide good social media fodder for your brand, by all means go for it. Just do it asap, because the it won’t be popular for long.
- The value of Social Media to marketers is continuing to expand, if done right. It’s no longer just about building a brand, but is now being used not only for customer engagement, but for brand recognition, customer service, and driving sales. We leverage tools like boosted posts and retargeting as a key element in lead generation.
- Social Platforms are getting sophisticated – and expensive. Social media companies have seen the green from marketers, and are building in some very sophisticated tools to take advantage of their growing audiences and the insights and information they have on them. At the same time, it’s now harder to have content go viral and to get an organic boost, due to the competition for attention and the algorithms that platforms are deploying. As a result, boosted and paid campaigns are becoming the norm.
- Video’s influence will become even stronger. Video content as a driver of social media engagement is only getting more entrenched. Don’t fight this trend. Use video as much as you can, as long as it’s content that is interesting, relevant and delivers value. If it’s clever or fun, even better.
- “Immersive” will continue to be the goal. Bringing your target audiences along for the ride is more effective than ever as a marketing and sales tool. SnapChat and Instagram are going to town on this trend with their “Stories” capabilities. Digital Briefing Centers and virtual reality will continue to be popular. Don’t just tell them, take them on the journey.
Want to learn more about how your brand can employ these 2017 social media trends to drive your marketing goals? Bluetext would be more than happy to help.
The world has changed dramatically with social media. Businesses are following suit. Salesforce found that 70 percent of brands are increasing their social media spend this coming year.
Social media isn’t just an alternative to traditional media—it’s turning the traditional model on its head. Since the beginning of the modern era, consumers made purchasing decisions based on the advertisements that they saw or heard. Today, it’s easier to connect with other consumers via social media and make better purchasing decisions by learning about their experiences with a product or service.
People expect brands to talk with them rather than at them. They no longer want brands that merely sell to them, but rather they prefer brands to entertain and inform them. In this new paradigm, influencers are a force to be reckoned with. Brands can strategically partner with the right personalities to spark organic conversations and seduce their followers.
Simply having even one influencer share your content across their social platforms can result in a huge surge in social reach and engagement. But how can we get an influencer to share our content to their large and loyal following?
In this Bluetext ebook, we frame out 6 ways to get influencers to share your content to their large and juicy audiences.
It’s been an exciting summer here at Bluetext, and to top it all off, our Chief Creative Officer Jason Siegel is speaking at BizBash’s Elevate DC 2016 on August 3rd about his ideas and insights on the many cool things happening in our office and the industry in general. Jason will head to the Reagan Center here in Washington on August 3rd to participate in this one-day conference for meeting and event professionals. Filled with engaging speakers from a variety of industries, Elevate DC promises to be a great time, and Bluetext is honored to participate.
Jason will speak about “The New Rules of Social Media and Event Marketing”, sharing the way that social media engagement and other innovative marketing strategies can help businesses drive interest and registration for events. Following up on Bluetext’s recent virtual reality campaign for Varonis, Jason will discuss how to seamlessly integrate VR into an event marketing strategy. He will also be exploring how to use a three-part, campaign-style approach to maximizing event reach and creating urgency to register.
To see Jason’s presentation and the many other great speakers coming to Elevate DC this year, you can register here. And to learn more about how Bluetext is on the cutting of VR, reach out today:
