In an effort to rally its thousands of sales and customer facing teams at its Global Sales Conference in Dallas in April 2014, CSC turned to Bluetext to conceptualize and deliver a brand launch video and interactive experience around the key technology conversations that the company is focused on for the year ahead. The concepts of partnership and innovation, based on CSC’s decades of experience, came to life in an effort to position the company for the next wave of technology trends facing enterprises across the globe.
Bluetext built a storyboard concept around the “Road to Next-Gen IT”, and designed animated illustrations weaved throughout the video to most effectively tell the story. Now Bluetext is working on a virtual briefing center where CSC’s clients and entire ecosystem can come to learn more about these key technology conversations, set to launch in the next few months.
“Your focus, partnership and can-do attitude allowed us to deliver a complex world-class project in record time. Your ability to co-imagine and co-create with us is appreciated and valued greatly.”
Director of Global Brand & Digital Marketing
CSC
There probably isn’t a week that goes by when you don’t come across – on television or radio, in print, online or via social media – a research survey on a consumer or business topic. What factors lead a survey to pique the interest of reporters, analysts and social media influencers? Why do some surveys resonate with everyday consumers or workers, while others flounder and quickly fade into obscurity?
Surveys are conducted not just to generate external attention, but also to guide internal decision-making. To ensure your research survey is constructed, managed and communicated most effectively, below are 9 strategies to consider.
Ensure survey is not duplicative
Surveys are an effective tool to gain market intelligence and generate attention from key press outlets and influencers. As such, it is very likely that competitors and others in your space have conducted research that touches on similar themes. If you are building a survey designed for external consumption, scan competitor news sections to see surveys they have released, and conduct more expansive searches on anything that might resemble your survey.
If others have touched on your survey theme, it doesn’t mean you need to avoid it. Instead, develop angles not previously covered and, most importantly, understand when competitors put out annual surveys so you are not conflicting with that timing. If two surveys come out that are similar in theme but have different results, reporters will question the viability of both and may choose to avoid covering the data altogether.
Aim for contrarian results
Surveys that tend to be widely reported and viral are ones where the results buck conventional wisdom. The satirical publication The Onion once ran the headline, “Poll finds majority of Americans have never met William Dafoe.” The faux poll headline pokes fun at real surveys that come up with unsurprising results. And while this is headline news for The Onion, predictable survey outcomes are a death knell for generating survey coverage.
Generate questions that you believe might lead to unexpected answers, because results that counter expectations will prove most interesting to the market because you are telling them something they don’t know, not simply reinforcing their previously held assumptions.
Ensure data will have external and internal value
From time to time, I’m brought into a survey process near completion, and find that many of the questions have been designed for the company to gain useful intelligence for internal purposes. This could be research for a pending product launch or a company pushing into a new market. Often, the questions are suitable for internal intelligence, but rather useless for externalizing the data. This is due to the fact that the questions don’t follow a cohesive theme and are too scattered to assemble into a strong media story, lack the necessary filtering to break up results in a meaningful way, or lead to answers that are just plain boring. This is a wasted opportunity; research surveys are not cheap, and that means you want to squeeze every possible ounce of internal and external value out of it. You can’t go back and add something after the survey is complete, so take the time to think about questions and answers that can serve multiple objectives from day one.
Use surveys to support product/service launches
Contrarian and compelling results are great, but if they undermine business objectives the survey is rendered useless. For example, let’s say your company is in the process of developing or launching a new Cloud-based mobile videoconferencing solution for small businesses and want to conduct a survey showing that the small business market is demanding this type of product. Be sure to have enough knowledge of the market to surmise whether it is ready for the solution, because if survey results come back and are underwhelming, you will likely not want to externalize that data.
A better way to approach this scenario is to flip the questions and focus on what this market is looking for in a mobile videoconferencing solution from a price, features, and functionality perspective. This strategy not only generates less threatening results, but also provides valuable intelligence to ensure your product matches what the market is looking for.
For survey questions, KISS (Keep it simple, stupid)
A key objective of a survey is to generate deep, meaningful results. That said, the more complex the Q&A, the more difficult it can be to communicate survey results to the media. For example, let’s say you ask the following question: “One-third of executives who have been in their position more than five years have strong compliance measures in place.” These results are a tough sell because they introduce multiple data points and filtering into a single response, and it is unclear if this filtering even has any added significance. Develop questions that will generate clean, easy to consume data points that a reporter, analyst, business decision maker or the lay consumer can relate to.
Make data more ‘consumable’ with infographics
While there will always be an audience receptive to deep, granular survey data, most individuals do not have the time or wherewithal to sift through pages of text and numbers – no matter how compelling the results are. Instead, marketers are seeing better traction when the data is presented through engaging, visual infographics. Images and videos are used ‘tell a story’ through the data that can be consumed quickly and easily. Infographics also allow organizations to imprint their brand look and feel with the data, and direct audiences visually to data points that you feel are most significant or beneficial to broader story.
Go one step further with ‘snackable’ graphics
In the era of social media, even some larger visuals are not optimal for the condensed content formats of Twitter, Facebook, LinkedIn and Vine. To ensure that survey data can be easily communicated via social channels, create ‘snackable’ or ‘bite-sized’ graphics that are scaled down to a more shareable format. These graphics are sized to remove the extra step for consumers of the graphic to have to click on a lick or navigate to the full-sized graphic.
Use survey results to anchor thought leadership
Sure, many organizations conducting a survey might build a white paper or report around the date and put out a press release, but this leaves several other opportunities on the table. Don’t be the organization that spends $50,000 on a survey, has the results come in, and only then asks what they are going to do with the data.
If the results tell a strong story, extend the life of the results by building content around the data, such as byline articles that can be placed in target publications, webinars, conference speaker entries, and slideshare.
Create a home for your survey
Depending on budget and ultimate objectives, there is value in creating a digital home for your survey to live at for an indefinite period of time. If the survey is unique enough in nature, it is not uncommon for the data to be cited by press, analysts, and even other companies for weeks and months after the survey is released. If organic search leads individuals to a landing page that is dynamically updated with complementary and current information – rather than routing searchers to a dated, static press release – the benefits of the survey can have a long shelf life.
This digital home can include other types of content referenced in this column, such as infographics, white papers, byline articles and videos that support the data or relate to it.
– See more at: http://www.agencypost.com/9-pr-and-digital-marketing-strategies-to-promote-a-marketing-survey/#sthash.E4HMxGxi.dpuf
It certainly feels as if a traditional approach to media relations is on a downward slide to oblivion. With so many ways to connect directly with prospects, customers, and influencers, many companies are questioning the investment in old-school earned media. Even social media-based PR has become pervasive enough to feel ‘traditional’ to some degree. And with sponsored content, native advertising and pay-for-play by-lines gaining in popularity, it’s understandable that many marketers are becoming more deliberate in figuring out how to best structure a long-term public relations campaign. But as we like to tell our clients, while digital strategies are an essential part of the marketing mix, traditional media outreach is still important. Here are five common myths about public relations in the year 2014 that are worth examining:
1) Traditional PR is becoming irrelevant. This is a very tempting myth to buy into because fewer publications are thriving; and because fewer reporters are employed by those publications, it calls into question readership and impact. We continue to see layoffs across the media landscape, and some trade pubs have closed their doors. Print readership is way down, but many of these publications have maintained or upped their commitment to digital content. All of this is not necessarily an indictment of earned media as much as it is the “printed form” of earned media, which we still feel provides tangible validation of a company’s products or services, and enables thought leaders to shape conversations. An independent analysis from a credible publication will always be taken more seriously than your own marketing. In addition, the search engines continue to value original “good” content from news outlets over sponsored articles.
2) Sponsored content is just as good as earned media. It is true that target audiences are looking for good content, regardless of where it is published and by whom. Still, editors are struggling to incorporate sponsored content into their online publications. They know it’s a nice revenue stream, but they are still hesitant to do anything that might confuse their readers by making native advertising look too much like their own writing. As a result, it often is marked with their own version of a scarlet A—clearly denoting it as a paid placement.
3) Get a good article placed, and everyone will see it. It wasn’t that long ago that a print publication would get passed around an office so that actual readership might be many times the circulation. Those days are long gone, and many trade pubs have shifted to online only. That means that the likelihood that an individual print article will be seen and viewed by the right audience is falling. Instead, today’s media currency is sharing through social channels as well as direct outreach. We tell our clients to aggressively market their earned media placements as much as possible, and every good PR program needs to have a solid social media strategy. That increases the chance that prospects see the article as you can’t just assume that the target audiences you want to see the content will stumble across it organically. In addition, the search engines and social media algorithms put a premium on those that get shared the most, guaranteeing that the article will come up high in search results and in social feeds.
4) You can’t connect media coverage with leads and sales. Marketing and sales teams struggle to show a direct connection between media coverage and new sales leads. At Bluetext, we think that you can make that connection and show the value of media outreach, and that any smart PR program will have those types of metrics integrated into their campaigns based on tying media coverage to business objectives. There are effective methods to drive readers to landing pages and microsites, where re-targeting and other lead generation connections can be made and measured. The key is being smart about the tools you use and the results you are looking for.
5) Traditional PR is slowly but surely going the way of the dinosaurs. This myth is probably closest to some version of reality, depending on how one defines ‘traditional.’ As I said earlier, print as a PR medium is declining, but there are still news sources for which media coverage can have impact. At the end of the day, good content is good content, no matter where it is published. Getting that good content to the right audiences means using all of the platforms—traditional and digital. No one can afford to put all of their eggs in one basket anymore. Campaigns must be integrated and coordinated for maximum impact.
Communications agencies often hype the endless ways to measure social media. The problem is, while some of these ways are useful, most are confusing and noisy. Confidently measuring the impact of your online conversations has been elusive.
That’s why Bluetext, together with our partners at General Sentiment, is launching SocialRank, a tool for brands to see how their company compares to others in the social media sphere. What’s different about SocialRank?
1. It takes an instant snapshot of chatter about your brand across the Internet.
2. It measures the chatter’s volume and sentiment.
3. It compares your data to those for well-known brands, including Apple, Microsoft, McDonalds, Android, and the Obama White House.
Why does this matter?
1. Social media offers not only an important way to see how your company is perceived among key audiences; it is also an early warning system for market, service, and competitive challenges.
2. We think that how people talk about your brand is often more important than how much they are talking about it. Measuring that sentiment—be it positive, neutral, or negative—lets executives know whether they are on track with their marketing and branding efforts, or if they have a problem they need to address.
3. You can use SocialRank to plug in your competitors to see what you’re up against.
But SocialRank is only a start to understanding your reputation across social media. Bluetext can help any company fully analyze its reputation across the Internet—whether your brand is ahead of the competition or losing ground, whether your messages are resonating with key audiences or falling flat, and whether you have vocal advocates or persistent critics. Armed with those results, we can design and implement a social media program that reinforces your positive values, while navigating the waters of critics and competitors.
So give SocialRank a try, and then give Bluetext a call to see what we can do for your brand.
Facebook analytical insights introduced last year give brand marketers, agencies and communicators the ability to understand how their fan pages are performing. This performance should be aligned with the key performance indicators set forth in your master digital media strategy. Facebook shifted metrics to focus more on content sharing and fan behavior rather than the raw popularity of a page in its latest analytical updates. In 2011 here are some focus areas for your Facebook campaigns.
Where are the ‘Likes’ coming from
Facebook provides analytics that show how fans arrive at pages, whether through search engines, social engagement, or organically through other visibility generated in an integrated campaign. Understanding how your fans find you instantly gives you insight into how to reach them or expand your community for future outreach efforts.
Fan Page Demographics and User Behaviors
Demographic information about your fans includes gender, age, location (country and city) and language preferred. All data is anonymous, but this basic demographic information can help brands tailor and adjust their content to appeal to their true audience, and eliminate guesswork. Third party platforms from companies like BuddyMedia enable global brand marketers to focus their resources for a multilingual social engagement strategy to provide experiences in the necessary languages per the data extracted from Facebook.
Tab Popularity
A great improvement from previous analytics, with the expansion of tab customization on pages has enabled the analytics to tell brand marketers which tabs are most popular and provided more granular data on tab usage. These analytics shape future content strategies and tactics throughout a brands entire digital media strategy.
Quality Matters and Facebook Has The Data To Prove It
Facebook now gives each post a rating or index to allow for comparison and easy measurement. This function allows you to truly understand what content really makes fans tick to shape your future content strategies.
Are you gleaning insights robustly through Facebook? What are you finding out?
Social networking and search engine optimization will be forever linked and integrated for progressive marketing strategies. Good marketers know that the two work hand in hand and the linkage is growing more powerful daily. This graphic summarizes the Social SEO cycles in today’s hyper-connected environment.
As innovation in search and social continues, these platforms and ecosystems will continue to find valuable integration pathways between one another. As brands fight for relevancy and stay on the edge of what’s hot, the two systems truly need one another. I believe these brand categories will blur into a consolidated category. Will this just be “media” or will this be truly “digital media.” User experience consultants can help their clients by creating digital media strategies to embrace these changing times.
Here are 10 reasons to rethink your social strategy with a complete SEO integrated layer:
1. Search engines are smarter than ever before. You must embrace their new inteligence. The value of truly earned organic, editorial links will only continue to increase in value.
2. Earned links are the modern media hit factories of yesterday. A strong social strategy will earn a growing amount of editorially-earned links daily.
3. Being fresh with your editorial pace and content will enable you to get more link baits for authoritative domain fish out in the sea.
4. Frequent Updates = frequent visits by spiders, humans and everything in between.
5. Social web success brings increasing returns. Likes and other rating systems influence search algorithyms.
6. Social is sustainable. An honest, well-nurtured community strategy will naturally progress, keep you focused, and build domain authority.
7. Links aren’t good enough. You need strong PR digitally and offline. Strong endorsements contextually to your brand will help your digital reputation strategy.
8. Ride the wave. With 600 million people spending 30 minutes a day on Facebook, your focus should be there.
9. Social scavengers produce links more likely than any other first-time brand user.
10. Stay compelling and of high quality when producing content.