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Back in 2006, I had a conversation with Washington Post Magazine columnist Gene Weingarten, one of my favorite humorists. If you’ve ever happened upon his column, you know that he’s not exactly an admirer of public relations professionals or publicists. So I made him an offer: let’s switch jobs for a day. I’ll write your column for one week while you handle all my PR clients. Gene thought about it for a bit, and then said yes…with a catch. He’d only do it if I would admit, on the record in his column, how pathetic and meaningless my existence as a PR professional was. Intriguing offer, but ultimately I passed. Then I went home, grabbed a bottle of Jack Daniels, shut the closet door, and cried.

Ok, so I’m kidding the last part. I don’t actually own a closet. I’m not sure why the exchange with Gene recently popped into my head, but perhaps it results from what seems to be a Groundhog Day cycle of working with traditional DC tech press, which goes something like this: Establish relationship with DC tech reporter, work with reporter on multiple client stories, watch reporter leave publication after relatively short period of time (typically right at the moment when I have 2-3 stories on precipice of publication), bang head into wall, dream about being a farmer, realize I wouldn’t survive six hours on a real farm with live animals, start process all over again with replacement, and hope springs eternal.

Washington Business Journal tech reporter Kasra Kangarloo is the most recent area tech reporter to leave the position, a beat he held for less than 8 months. Actually, I spoke to soon; Washington Post reporter Amrita Jayakumar (who covered tech as part of a broader beat) departed a few weeks after Kasra. Preceding these tech scribes were Bill Flook at WBJ and Steven Overly at the Post. All four were good writers and good individuals who invested time to get to know the tech community – which is all you can ask for.

Editorial churn is not unique to this market, and there is no need to run through the upheaval occurring with traditional publishing. But one has to assume that the revolving door partially derives from the fact that these writers did not feel the position was stimulating or rewarding (financially or professionally). Traditional publishers in this market have been de-prioritizing local tech coverage due to a range of factors. This begs the question of whether it matters – not just for individual tech companies seeking to generate awareness for their brand, products and services – but for the DC tech community as a whole.

While most of these reporters transitioned quietly to their next professional stop, Kangarloo hopped out with somewhat of a bang. It wasn’t an exit on par with George Costanza scraping up New York Yankees championship trophies as he spun his car around the parking lot, but it did capture the attention of the DC tech community. Kangarloo led off his exit post stating, “Fare thee well, D.C. tech. It’s been real.” In fact, Kangarloo didn’t think it had been real at all:

“Obviously, it’s in every startup’s interest to drum up positive press, and there is a genuine financial incentive for any one of them to, shall we say, bend the truth a bit. And since I’m leaving the beat for good, I’ll just go ahead and say what I really mean by that — the startup realm seems to rival even political coverage for the sheer amount of spin that’s employed each day. But why so many reporters give in so easily is a mystery. And that’s not to exclude myself, by the way. I’ve fallen into that trap plenty of times, and had I stayed longer I’m certain I would again.”

If a startup announces a major new customer and no one is around to write about it, did it happen? If the next set of tech reporters at WBJ and the Post cast an equally cynical eye towards the DC tech community, does that impact the ability for startups and others to get important stories out? I can understand, as a reporter, that it is far more fulfilling to dig into more controversial, investigative pieces than it is to regurgitate funding announcements or hearing a founder wax on about some grandiose vision to change the world…or supply chain efficiency as the case may be. And investigative stories should be told. But so should stories of startup and tech success.

The good news for DC is that the next generational of editorial players, including DC Inno, Tech Cocktail (yes, have been around for a while), Technical.ly DC, Tech Bisnow and even the DC Tech Facebook page, have stepped in to fill the gap. They’ve also served notice, for the most part, that they aren’t satisfied to just repost press releases.

For DC starts and other tech firms, all of this change means a couple of things – none of it revolutionary. First, proximity matters, and startups and tech innovators may have to leave their comfort zone, metaphorically and geographically speaking, to find the outlets that matter most to them. It may be TechCrunch, it may be The Wall Street Journal, but it could just as likely be Builder Magazine or Hotel Business. Because as many layoffs or job switches that might be occurring across the industry, you will find greater stability at influential outlets outside of the market (TechCrunch, Re/Code, The Next Web, QZ, etc.), where some writers have been there for years, not months. This stability is important, because reporters get to know a company and don’t need to be re-educated on a continuous basis.

Second, think about how traditional and emerging DC tech writers want to cover the space. Don’t just email a press release about what a new product does, connect them with a customer who can provide tangible ROI evidence your product makes a difference. If your funding announcement is not a big number – relatively speaking – connect the funding to a broader local or national trend that expands the story beyond your own. The press release isn’t a news generator; it’s simply an SEO information capsule representing one small part of your announcement strategy.

PR is not a sinking ship. It’s still an essential element in your marketing mix, especially in the crowded technology market. But is your PR program delivering the results you need to meet your revenue goals?

Let Bluetext do a free PR assessment to see if:

Your outreach is delivering the results you need
You are gaining ground in the market
You’re getting the coverage that will drive your growth

Our Share of Voice assessment can let you know if you are hitting on all cylinders, or if your program needs a shot of high-test to get it in gear.

PR is not a sinking ship. It’s still an essential element in your marketing mix, especially in the crowded non-profit world. But is your PR program delivering the results you need to meet your membership and revenue goals?

Let Bluetext do a free PR assessment to see if:

Your outreach is delivering the results you need
You are gaining ground in the market
You’re getting the coverage that will drive your growth

Our Share of Voice assessment can let you know if you are hitting on all cylinders, or if your program needs a shot of high-test to get it in gear.

Click here to sign up for a free PR Assessment!

PR is not a sinking ship. It’s still an essential element in your marketing mix, especially with competitive global markets. But is your PR program delivering the results you need to meet your revenue goals?

Let Bluetext do a Free PR Assessment to see if:

Your outreach is delivering the results you need
You are gaining ground in the market
You’re getting the coverage that will drive your growth

Our Share of Voice Assessment can let you know if you are hitting on all cylinders, or if your program needs a shot of high-test to get it in gear.

Magellan Federal Vice President Mike Braham talks about what he looked for when selecting the best agency to develop the Magellan Federal brand, and why he chose Bluetext.

The majority of Bluetext public relations engagements are ongoing retainers with clients looking for long-term, strategic PR support – whether it is a client transitioning from a former PR agency or engaging with an outside agency for the first time.

But from time to time, our public relations work revolves around a single project. It could be a startup seeking to maximize coverage of a venture capital funding round announcement, a technology company establishing a presence in a new country or geographic region, or other scenarios of that ilk. What’s great is that sometimes those one-time projects become something more, and even if they don’t, the experience is almost always a rewarding one.

The Bluetext team recently completed a PR project different than most: the client, Galois, was set to be featured in an upcoming national TV news segment, and it wanted to maximize and build upon this lightning-in-a-bottle opportunity.

First, a little background on Galois: Founded in 1999, Galois applies cutting edge computer science and mathematics to solve difficult technological problems for military and commercial organizations. Galois produced a software programming language that made drones and UAVs invulnerable to attack. As importantly, the technology was developed to be applicable to prevent hacking of control systems in air and ground vehicles such as the increasingly connected modern automobile.

What made the project rewarding for Bluetext is the passion that oozed from everyone at the organization – from the CEO on down. To be able to work with individuals who are committed to improving security at the citizen, enterprise and national defense level inspires our team to do great work.

The national TV segment ran in February 2015, and though Galois’ part – as is often the case – was narrowed for time purposes, it remained a great opportunity to share Galois work with its target audiences – government, military, contractors, enterprise.

Bluetext pushed ahead with a strategic plan built around converging interest, policy developments and public awareness of security vulnerabilities associated with Drones, UAVs, modern automobiles and commercial aircrafts. Bluetext worked with Galois executives and subject matter experts to develop high impact pitches, a press release, and access to third party, credible researchers that could validate the importance of Galois’ work.

In addition to interviews arranged with CNN, CNBC, USA Today and The Washington Post, coverage was also secured in numerous publications listed below over a compact, six-week period:

Drone magazine — http://www.dronemagazine.net/drones/software/galois-develops-anti-hacking-software-for-commercial-uavs

GCN — http://gcn.com/articles/2015/03/17/secure-drone-software.aspx

The Washington Post – http://www.washingtonpost.com/business/on-it/can-you-vote-for-the-next-president-on-your-smartphone-not-just-yet/2015/04/04/8028a174-d715-11e4-8103-fa84725dbf9d_story.html

NextGov — http://www.nextgov.com/cybersecurity/2015/03/pentagon-path-launch-hacker-proof-boeing-drone-2018/107250/

DefenseOne — http://www.defenseone.com/technology/2015/03/pentagon-launch-hacker-proof-helicopter-drone-2018/107355/

EnGadget — http://www.engadget.com/2015/03/16/pentagon-wants-unhackable-helicopters/

ExecutiveBiz — http://blog.executivebiz.com/2015/03/boeing-built-unmanned-aircraft-set-for-flight-in-2017-john-launchbury-lee-pike-comment/

Unmanned Aerial — http://www.unmanned-aerial.com/e107_plugins/content/content.php?content.970#.VQwjlGTF_0o

UAS Magazine — http://www.uasmagazine.com/articles/1029/galois-develops-software-tools-to-make-better-uas-systems

Bend Bulletin – http://www.dailyherald.com/article/20150411/business/150419974/

Chicago Daily Herald — http://www.dailyherald.com/article/20150411/business/150419974/

Bloomberg BNA is one of top providers of legal information for attorneys, ranging from court decisions and legal filings to law review articles and news coverage that can affect a company or case. Bloomberg saw a huge opportunity to reach in-house counsel at companies and organizations where litigation, intellectual property, transactions and compliance are managed internally. It needed a dynamic campaign to reach those target attorneys with a good reason why they should add Bloomberg BNA tools to their arsenal.

Bluetext designed a campaign micro-site that begins with a live-action video with six individual personas, representing six use cases, so that target visitors could select the example that most closely matches their own responsibilities. Once the individual is selected, the visitor is taken to a page that provides in-depth details about that particular offering including examples and screen shots.

The site serves as its own segmentation filter, placing targets more directly into the best lead nurture channel. Calls-To-Action are prominent across every page to make it simple to download a whitepaper or infographic, sign up for a relevant newsletter, request a free trial or to learn more. The campaign included a direct mail piece with graphics and designs that match the site.

What’s more valuable to a company? A visitor to its website who spends 15 minutes scanning a wide variety of pages, or a visitor who comes and goes in three minutes? The obvious answer is the first one, because as any marketing executive can tell you, “stickiness” and time on site are drivers for the website experience. But what if the first person is taking so long because they can’t find what they are looking for and the second person came and left quickly because they readily found the white paper they wanted or even transacted? The lesson here is not that time on site isn’t the only metric you should be evaluating. In fact, using metrics to evaluate the performance of your site may not be as straightforward as it looks.

Take the recent news about Instagram over-taking Twitter in terms of volume last year. “Instagram Is Now Bigger Than Twitter” was the headline everywhere from CNBC to Re/Code to the New York Times. But how meaningful is that comparison? Twitter has some 284 million active monthly users, Instagram more than 300 million. Yet, as an article in Slate describes it, the two are different: “One is largely private, the other largely public. One focuses on photos, the other on ideas. They’re both very large, and they’re both growing.”

Another metric that is often bandied about is unique monthly visitors. This measures the number of people that come to a site and discounts repeat visitors. Again, that might sound like the ultimate metric for evaluating the attention that a site is getting. Still, it doesn’t measure what those unique visitors are doing on the site. If it is a content-driven website, like the Huffington Post or Buzzfeed, a more important measure may be “total time reading.” There, the number of visitors who come and leave quickly isn’t very valuable to advertisers who provide the revenue for content-driven sites. Total time reading is far more important, and smart advertisers recognize the difference and factor that in accordingly.

A common measure reported on widely in the media when comparing different brands’ web traffic is the number of website visitors. This is frequently sourced to web measurement and analysis companies who make these types of evaluations. But even these can be highly misleading. First and foremost, according to a recent post in medium.com, the most widely quoted source of web traffic, Comscore Networks, only counts U.S. users. If a brand is global or operates overseas like a many government defense contractors, the metrics will not include that traffic in the totals. In addition, these reports are often based on sampling which can distort the actual numbers for smaller brands with a more limited number of visitors. It’s also not yet clear whether these services are including site traffic from mobile apps, which may be a very important measurement tool for many websites as more and more visitors use mobile devices to access information on the web.

So if the three most commonly-used metrics for measuring the success of a website—time on site, unique monthly visitors, and total traffic—all have their flaws, what is the best way to evaluate how a site is doing?

The answer is there is no best answer. All three of those key metrics are useful, but they need to be taken for what they are which is a set of imprecise and blunt tools.

A better way to look at the most effective mix of metrics is to find the best blend that will help evaluate “value.” Time on site is important, but only as an element in value. In reality, for media websites, advertisers don’t actually want a customer’s time, they want to make an impression that will lead to a transaction or buying decision. On the other hand, for an enterprise site offering IT solutions where the buying cycle is long and a visit to the website may be part of the research process, time is valuable as a measurement for a customer’s information gathering step in the cycle. Where they go on the site—to resources, for example—may say a great deal about where that customer is in the cycle and how to best to pursue him or her.

Where the visitor enters the site may be a key performance indicator for both organic search results or for a lead-generation driven campaign that takes the visitor directly to the intended content. Spending time on the blog page may be an indicator that the site’s content is fresh and engaging and is bringing target audiences back for more. Reading product and solutions pages may indicate a prospect that needs to be watched to make sure they are getting what they need to make a purchasing decision.

The right answer is that value has to be a combination of a number of factors, and using multiple metrics can help understand if the site is achieving its goal of providing that value. But no marketer should get too hung up on any single measurement.

When it comes to marketing and communications, government contractors and public sector IT providers face a set of unique challenges. For one, the customer base of Federal, state and local decision makers responsible for purchasing technology products and services – ranging from CIOs and CTOs to program managers, IT managers and procurement officers –represents a finite group that can be difficult to reach.

Compounding this predicament is the fact that government contractors must not only market their brand, product and services to these decision makers, but also time these marketing efforts strategically. This means building awareness far enough in advance of a contract award, and then sustaining marketing and PR efforts throughout what can be a multi-year process from pre-RFP to the contract award – and even beyond due to potential contract protests, delays and budgetary obstacles.

Marketing to agency decision makers is just one piece of the puzzle. For small to mid-sized contractors, marketing and public relations efforts must often extend to larger prime contractors in order to ensure these lesser-known firms are on the radar when Primes are assembling teams to pursue contracts. Large contractors, for their part, must also market needs and capabilities to smaller partners that might hold an elusive product/service, market expertise, status or agency relationship.

We have assembled 6 ways that forward-thinking contractors and IT providers can grow their business and contract opportunities by looking beyond traditional marketing, advertising and public relations tactics.

Leverage responsive landing pages

esponsive design is a critical website approach for providing customers with a seamless experience across all device sizes. With a responsive website, government contractors and IT providers can be in front of buyers at every step of their online journey. A user viewing a website on the go via a mobile device can have the same powerful experience as when sitting in their office.

Responsive websites provide continuity between different viewing contexts, remaining completely agnostic to the type of device used and the size of the screen the user has. Responsive websites also rank higher in search engines’ rankings, as Google recommends responsive web design because having a single URL for desktop and mobile sites makes it easier for Google to discover content and for Google’s algorithms – which are constantly changing – to assign indexing properties to content.

It was the need for a responsive website that brought GovDelivery, which enables public sector organizations to connect with more people and to get those people to act, to Bluetext.

As the number one referrer of traffic to hundreds of government websites, including IRS.gov, SBA.gov, FEMA.gov, IN.gov, and BART.gov, the GovDelivery Communications Cloud is an enterprise-class, cloud-based platform that allows government organizations to create and send billions of messages to more than 60 million people around the world. Bluetext was hired by GovDelivery to help them reach public sector organizations that can benefit with tremendous cost savings while reaching more people, automating complex communications and driving mission value through deeper engagement with the public.

For this responsive design project, Bluetext conceived and designed a responsive landing page with an infographic demonstrating the benefits of using GovDelivery for government agencies as the centerpiece of the campaign. We also developed a responsive email template and infographic poster to be used across many marketing channels.

Extend reach and share budget with partner campaigns

While going it alone from a marketing and public relations perspective provides a company with more control over a campaign, it also can be costly and restrict the reach and impact that could otherwise be achieved by aligning in an innovative way with industry partners.

Bluetext has worked on numerous occasions with industry partners that align around a specific campaign targeting government decision makers. Govplace, a leading enterprise IT solutions provider exclusively to the public sector, turned to Bluetext to develop FedInnovation, a destination designed to help government agency executives get the latest information on current technology challenges and solutions for big data, cloud, security, mobility and storage. Developed in conjunction with leading technology providers including Dell, Intel Security and VMWare, it includes exclusive content, videos, blogs, and real-time social feeds.

FedInnovation combines relevant, fresh content, complementary offers, and financial resources to deliver an educational platform to drive awareness and leads for Govplace across its target market. The development of platforms is a continued focus for Bluetext as we look to conceptualize, design and develop creative solutions that deliver measurable business impact for our clients. It is increasingly clear that customers of our clients demand unique experiences with premium content delivered in an easy to consume manner.

Another partner campaign targeting U.S. public sector executed by Bluetext was FutureAgency.com, a digital content experience effort on behalf of McAfee and Intel that depicted virtually a “future government agency.” For this project, Bluetext created a virtual experience around client subject matter experts in an effort to present content for government decision makers in a more engaging fashion. Rather than static white papers and marketing slicks that often go unread or unfinished, Bluetext created an experience whereby avatars of actual company thought leaders were created, and they delivered presentations on topics in a virtual conference environment. The clients found length and quality of site visitor engagement superior to that of traditional white papers and similar content.

Create compelling digital experiences to reach decision makers

The web has become a go-to resource for decision makers to research products and services prior to purchase. Product sheets, white papers and other pieces of online collateral can be useful supporting resources for government decision makers, but will hardly help contractors stand out in a crowded marketplace.

Recognizing this, government contractors and IT providers are creating more dynamic, immersive digital experiences that can more effectively engage target constituencies and impact the decision making process. Additionally, these experiences are molded to be as valuable as any in-person interaction site visitors would have with products and services.

A recent Bluetext project showcases a forward-thinking technology provider, CSC, which was seeking to ensure prospective customers could have a similar experience as they would if they were physically at CSC’s corporate headquarters.

Bluetext designed and built CSC’s Digital Briefing Center, a virtual experience where clients and CSC’s entire ecosystem can come to learn about CSC’s key technology conversations across its target verticals.

Bluetext designed a virtual office building where each floor represents a specific vertical industry, and visitors can learn about CSC’s key solutions and experience across cloud computing, big data, applications, cyber security, and mobility. While not specific to the government market, it is indicative of how “stickier” digital experiences are reshaping how existing and prospective customers interact with content.

Highlight customer innovation

No matter how large or well-known a government contractor/Federal IT provider is, gaining approval from an agency to speak publicly about a technology project is often mission impossible. Agencies must be careful not to appear to endorse a specific vendor in public comments or a press release quote, and even when project leaders are amenable, the process often grinds to a halt with the more conservative public affairs officers.

As such, vendors often have their hands tied on how to showcase a successful project so that other agencies – or even other decision makers within the same agency – will take notice. An approach that can bear more fruit involves shining the spotlight on an agency leader or the agency itself through awards and speaking opportunities.

Multiple editorial publications and associations hold annual award programs that showcase outstanding IT projects and agency leaders at the federal, state and local government level. Agencies tend to be more open to sharing an IT story through an award because it demonstrates innovation and can assist with employee morale and retention.

Beyond award programs, there is also significant benefit in generating media coverage and awareness of state & local customer projects. These agency customers tend to be more amenable to participating in public relations campaigns, and the drawing attention to these projects can demonstrate capabilities to prospective Federal customers as well.

Develop targeted campaign to pursue a specific contract

As contractors and IT providers know all too well, winning an agency contract requires a very different sales cycle than a small business user signing up online for Dropbox or a similar “as-a-Service” software offering.

At some level, there will always be marketing activities designed to reach decision-makers across multiple civilian or military agencies – and in some cases both segments. These external efforts may involve communicating product capabilities, service chops, or the expertise of the contractor’s team. But in today’s hyper-competitive market for agency contracts, developing innovative, targeted campaigns in pursuit of a specific contract or that are designed to reach decision makers at a particular agency, can make the difference between a game-changing contract win and a devastating loss.

Bluetext is increasingly tasked to partner with contractors in developing innovative branding and outreach campaigns around a specific contract pursuit. In early 2014, L-3 Communications, in partnership with Harris Corporation, hired Bluetext to help them pursue the Air Force’s $1B Satellite Control Network (AFSCN) Modifications, Maintenance & Operations (CAMMO) Contract.

Bluetext worked with the L-3/Harris Capture teams to develop a campaign strategy that would position them as a Prime by highlighting the many advantages they bring to the table. The overarching campaign theme Bluetext developed is:

“The Power of Partnership, From Vision to Reality”

The creative strategy of this project began with the core concept of the ad, “from vision to reality.” The left side of the ad is a wireframe representing the vision with the right side representing its reality. After the wireframe of the satellite was created, it was overlaid on top of the red diagonal to create a striking visual element to draw attention to the campaign. The first series of ads were placed in high visibility areas inside of Colorado Springs Airport, a key travel hub for Air Force brass. The media plan for the campaign also includes online, print and OOH media placed strategically to maximize reach and frequency throughout the entire contract RFP and award lifecycle.

Focus on agency challenge, not yourself

Dramatic changes in staffing and mission of government IT media outlets means that the days of getting a product reviewed or corporate profile written are for the most part a thing of the past. As such, contracts and IT providers must get far more creative when it comes to communicating capabilities.

Government IT press don’t want to hear about products. They want to hear about trends and challenges sweeping through agencies, and how contractors and IT providers are developing solutions to solve those challenges.

This was the backdrop for a media strategy Bluetext architected for Adobe Government. Over the past few years, government-wide budget cuts have been swift and relatively unsparing in their impact on agency in-person conferences and training events. This presented a significant challenge for agencies seeking to maintain the collaboration and education benefits these events delivered.

The challenge dovetailed with Adobe’s web conferencing solution Adobe Connect, which was seeing a rise in demand in the public sector due to pullbacks in physical, in-person conferences. Bluetext built a PR campaign around this angle that included a pair of thought leadership articles (one targeting the broad federal IT community and one targeting military decision makers), generating multiple articles around this topic in key federal, state and local media outlets, including:

Federal Computer Week – Budget cuts push conferences online

Washington Technology – Budget cuts, scandal fuel videoconferencing boom

Federal Computer Week – Could virtual meetings replace conferences in sequestration age?

Defense News – Communicating in an era of canceled conferences

Federal Computer Week – Defense Connect Online hits milestone

State Tech – Mobile Video Conferencing Powers Collaboration on the Go

Federal Computer Week – DOD connects online to cut travel

Government Executive/NextGov – Agencies are saving millions with virtual events

Federal Computer Week – Cutting costs with virtual conferencing

Reaching and impacting government decision makers requires government contractors and IT providers to push beyond the status quo and engage with partners able to help develop and deliver innovative campaigns to grow their business and increase contract opportunities.

Bluetext Survey Shows How Government Executives Make IT Decisions

Survey Results in Federal Computer Week

Federal agencies can be great customers because they remain some of the biggest spenders and their budgets stay fairly stable even during economic downturns. Yet sales and marketing teams used to marketing to consumer or commercial enterprise customers often find that their efforts fall flat in the government space — wasting everyone’s time in the process.

That’s because talking to the government customer can require a different approach, including the channels used to reach that audience and the messages included. Understanding those needs and preferences can help contractors and feds alike.

We recently surveyed 150 top government executives involved in the decision-making process for IT purchases, to understand directly how they get the information that helps inform their purchasing decisions. The results provide a road map for targeting this audience — and a valuable look in the mirror for agency leaders who wonder if there are better ways to gather the information they need.

READ THE FULL STORY HERE AT FCW.COM

6 Ways Government Contractors Can Use Innovative Digital Marketing and PR Strategies To Win Business

READ THE FULL BLOG POST HERE:
6 Ways Government Contractors Can Use Innovative Digital Marketing and PR Strategies To Win Business