If Jon Favreau’s character in Swingers met sponsored content at a bar a few years back and snagged its phone number, he might pin the number up on his calendar, but he would never call her. Ever. Because sponsored content lacked brains, beauty and charm.

But sponsored content – and content marketing in general for that matter – has come a long way from its origins as glorified and often ineffective native advertising. Today, Vince Vaughn’s character would take a look at sponsored content, hop up on the table, swing his shirt around and yell, “You know what big boy? You’re grown up. Cuz you’re growns up and you’re growns up and your growns up!”

While Vaughn’s sentiments will have once again obliterated the English language, his point would be well taken. Sponsored content has “growns up.” Publishers are taking sponsored content very seriously because it has become key to their financial lifeblood. Desperation leads to innovation, and experimentation – all good news for brands reluctant to part with traditional advertising dollars but that increasingly view mature sponsored content opportunities as a way to reach and influence target audiences.

In a recent interview, AOL Inc. CMO Allie Kline reaffirmed its view that content marketing is not advertising. While some of the campaigns she references stretch the limits of how we define content marketing, that is kind of the point; the definition is changing as the data, distribution and content becomes more sophisticated.

Sponsored content is one component of content marketing. Sometimes it is easily identifiable, while in other cases the sponsored content is cloaked within traditional editorial content. The latter development is a testament to the fact that display ads and other overt forms of online advertising are falling out of favor, and brands increasingly seek a way to have their content woven into earned editorial content, where it is less obvious to the reader, viewer, listener that the content is in fact “sponsored.” When was the last time you clicked on a banner ad? For me, it only happens when the web page I’m viewing shifts unexpectedly at the last second and causes me to click on an ad rather than the editorial content I actually wanted to read.

In our work with clients, we’ve been increasingly evaluating and making recommendations on sponsored content for technology brands. Based on this work, there are a few considerations brands should keep in mind when embarking on a sponsored content program.

Publishers are upping their game

Traditional publishers are no longer ceding the curated content game to agencies and other players in the market. Look no further than The Guardian, a well-known global publication that in 2014 launched Guardian Labs, an in-house branded content agency. Brands such as Silence Circle, a hot encrypted communications firm, chose Guardian Labs this year for a sponsored content program to promote the company. It is reported that Guardian Labs has 133 staff members, and there is no doubt that other publications will be closely watching efforts such as these to gauge whether they can launch similar efforts.

Similarly, QZ.com, an up-and-coming news and tech site, has teams of content, video and design experts working with brands such as HP on this infographic-anchored sponsored content, to build high impact sponsored content that will grab the reader’s attention. So what brands see today is a far cry from advertising and the full page “advertorials” that had an editorial flavor to them, but were still noticeably out of sync with a publication’s earned editorial content.

The details are in the fine print

TechCrunch, Forbes, Re/Code, CIO.com, you name the technology out let and most likely there will be a sponsored content option. Before selecting one or more outlets to work with, the brand should get answers to several key questions:

1. Where will the sponsored content post direct the target? Some technology outlets will redirect users clicking on the sponsored content teaser to content that resides on the outlet’s site and looks and feels similar to earned editorial content on the site. The benefits to this approach
2. What type of sponsored content works best? Sponsored content can, in theory, be self-promotional about a company or product, or it can be more traditional thought leadership whereby the goal is to attach the brand to a vision or market trend. While one could argue that self-promotional content can more directly link the target to a buying action, doing so makes the sponsored content more “ad” like relative to thought leadership content.
3. What happens to the sponsored content post? A typical sponsored content scenario is that the teaser will appear in a vertical scroll within the top 10 news stories on a technology site. Brands must understand how long the content sits in that position, what happens to the content after it leaves the prime position and is shifted to another part of the site, and whether this content leads to another part of a site or an external landing page the brand (or publisher) most construct for this campaign. In some cases, a sponsored content piece might only run in prime position for one day, so understanding where the content travels to from there is key.
4. Do they use CPM or fixed-fee model? In some cases, editorial outlets will use the ‘cost per thousand impressions’ fee structure, while in others it is a set fee determined by the publisher based on a broad range of factors. Each model has pro’s and con’s that should be evaluated.

Do listicles work for b2b brands? 

List + Art (icles), otherwise known as listicles, have exploded on the b2c side of the house. Scroll through Yahoo News or any other consumer content site and you are bound to bump into some inane list along the lines of “Top 5 ways to pay off your mortgage,” “The 8 best places to eat fried chicken without a napkin,” or “Top 10 reasons you shouldn’t eat scallops.” How much these listicles contribute to society is debatable, but the listicles are eminently clickable and work reasonably well. For B2B sponsored content however, listicles remain a work in progress and must have a more substantive theme and valuable content that relates to the user’s pain points.

Does sponsored content work?

In January of this year, a blog post by SEO firm Moz did a fantastic job of analyzing the current state of sponsored content, and the potential for brands to see stronger results relative to advertising. In its “Content Promotion Manifesto,” Moz estimated that brands spent, on average, 6.7 percent of their content marketing budgets on sponsored content in 2013– and surely that figure has increased measurable since then.

In terms of effectiveness, the Moz blog post also cites a Contently survey of Internet users that reveals brands have a real opportunity to influence decision makers with sponsored content. Nearly half (48%) of respondents believe sponsored content that was labeled as such was paid for by an advertiser that influenced the content produced. The majority felt the “sponsored content” label meant something else.

Equally encouraging is that the survey finds one-third of respondents are as likely to click on a sponsored article as they are to click on unsponsored editorial content. The Moz article also references a separate study that actually found consumers look more at sponsored articles (26%) than typical earned editorial articles (24%). Publishers have seized on the strong results and favorable consumer/business user data, charging brands five and six figure amounts for individual and limited-run campaigns (as the Moz chart below indicates).

The bottom line for brands evaluating sponsored content is to build a clear set of goals and objectives for the campaign, and identify the right partners to execute it.

The Challenge:

A leading scientific association came to Bluetext with a unique challenge. The association’s goal was to drive higher click-through-rates (CTRs) for its core web properties without altering the front-end design of each site before 2016. Built on a custom, legacy CMS, these sites featured an aged look and were not built responsively. The Bluetext team knew immediately that there was one way to boost traffic to these properties in an effective, long-term fashion that would simultaneously increase conversion rates to purchase, and grow overall engagement with the association’s premium content. Bluetext mapped out a highly-detailed Search Engine Optimization (SEO) Strategy for each of these properties and executed it methodically through the first half of 2015.

 

Tactics

Our team ran a series of detailed reports on these web properties’ performance in search, analyzing every factor that could possibly be weighing the site down. When assessing SEO rankings, it is key to remember that a website’s “domain authority” is impacted by two main audiences: the search bots crawling the website, and the people searching it and reviewing its content.

Bluetext crafted a multi-phase plan that aimed to improve perceptions of the web properties among both audiences, making sure that any changes made to appeal to crawler bots also suited the needs and expectations of live searchers. Bluetext made recommendations for highly-relevant short and long-tail keywords to include in meta data and content across the site. We then pointed out specific pages on the site that housed meta data (titles, descriptions, URLs) that was too short or too long- and harmed the sites’ search “scores” by breaking structural rules. Bluetext collaborated with the association to rewrite meta data so that it fit Google and Bing’s structural guidelines, and also incorporated keywords that would draw the right searchers to relevant pages, thus boosting overall search authority.

Our next step was to assess website speed and load, and to point out specific tactics to improve these metrics and optimize the user experience. In comparing these web properties to competitors, we found specific referring domains that the client could form relationships with to gain backlinks and grow trustworthiness. Our team explored the client’s social media activity in-depth on platforms that could be used to strengthen relationships with their target audience. We sat with the association’s marketing team and pointed out opportunities to broaden awareness of events and useful materials, and to stimulate engagement among members with posts that ask questions or offer a short piece of valuable information. And since we are a digital design agency and we couldn’t quite help ourselves, we offered design insight on how to effectively rearrange the homepage to improve CTRs to interior pages and display timely, relevant content without drastically changing the current design.

 

Execution

After receiving a green light from the association to make the recommended changes to their web properties, we got straight to work. Using Google Analytics and Webmaster Tools to identify pages that served as the top 75 “entry points” to the organization’s largest domain, we recreated meta titles and descriptions for these pages so that they fit structural guidelines and utilized keywords that are heavily searched on a monthly basis.

To grow breadth and depth of keyword usage on the sites, our team filled in “Alt Tag” descriptions for images. We looked back at periods where web traffic sharply declined or increased, pinpointing dates when the search algorithm changed and caused these fluctuations. Since the overall quality of a business or association’s Wikipedia profile plays a strong role in search rankings, we combed through the client’s Wikipedia properties and elegantly filled them with high-volume, specific keywords. To draw a closer relationship between the pages across a large site, we created a highly-detailed internal linking strategy that mapped many high-volume keywords on interior pages to particularly relevant interior pages in other areas of the site.

We extended our recommendations to the client’s properties in other countries, identifying ebbs and flows in traffic to these other sites and noting vital changes that should be made to site structures. We also compiled a set of recommendations for the client to manipulate the current mobile design without making major changes so that mobile and tablet users could have a more pleasant user experience.

 

The Outcome

The time and effort spent by Bluetext to optimize search for this association’s web properties made a drastic impact. Total traffic to the largest site in early June was 13X larger than original average traffic to the site. This same domain saw 12X the number of users visiting the site by early June, alongside a 500% growth in the number of users visiting the property on mobile and tablet devices since project inception. User engagement with website content also increased through project conclusion, with users visiting each page for 20 seconds longer than before. This association is now getting the website CTRs that it deserves with a design that remains almost entirely untouched.

For several companies, the new HTML5 and video based immersive executive experiences Bluetext has been creating are delivering amazing results. For example CSC (Fortune #175) is seeing this experience as #1 out of 12,000 website pages in its domain. These digital experiences represent our clients’ commitment to leading-edge user experiences for thought leadership, sustainable technology, and delivering deep, rich contents to address the requirements of their diverse personas.

“Our new Immersive Executive Experience offers an incredibly powerful demonstration of 3D, with unmatched visual quality and fidelity,” comments Ray Holloman, Director of Marketing and Digital at 1,300 employee firm NJVC. “The new web design and digital experience is integral for immersing our customers in understanding our Mission Critical IT capabilities.”

NJVC was looking for a new powerful message to the market as well as an immersive experience. The video snippets of this experience below provide a good sense of how we are merging marketing campaigns with thought leadership content marketing.

Bluetext, a top digital agency in Washington DC, has produced these user experiences for CSC, McAfee, Intel Security, Deltek, TalkShop, Cooper Thomas, GovPlace, Futures Industry Association, VMWare, and NJVC and would love to explore producing one for you.

Nick Panayi, Director of Global Brand and Digital Marketing at CSC stops by the Bluetext Buzz Lounge to share his thoughts on trends in digital marketing.

Innovation in content marketing is nothing new, but sometimes it takes well-known brands and how they drive their marketing operations to recognize what’s really valuable. We’ve gathered some top content marketing examples and tips from some of the most recognizable global companies. Some aren’t only about innovation, but rather they show companies sticking to what’s most important about that brand. Others are more on the cutting edge. Here are my four top picks:

1) Pick a strategy that is core to your brand. IBM is known for three key assets: Its technical expertise, its role as long-time market leader, and its position as a respected source of IT information. To match its steady flow of content to its brand attributes IBM follows the same path. To uphold its reputation as a technology leader for more than a century, it has to produce authoritative content that underscores its thought leadership. Because the company is a technical powerhouse, it has to ensure that the content is technically authoritative. And because the company is trusted by millions to provide detailed descriptions of challenges and solutions, it has to make sure that its content is at an expert level. While trying to follow in IBM’s footsteps is not an easy task, it provides a strong lesson for how to approach your content. It should be well-written, possess authority, and have an expert voice. That’s what customers want and respond to.

2) Don’t be boring. This might sound obvious, but with many business-to-business or business-to-government solutions, it’s not always easy to sound interesting on technical topics. Resist the temptation to edit out content that might be fun and relevant, and that plays on popular topics or cultural experiences. Take Hootsuite as an example. There’s nothing very sexy about a tool that allows you to manage your social media posts. It’s mostly a dashboard with a number of useful applications tacked on. But Hootsuite rose to immense popularity by playing off a popular theme, the HBO television series “Game of Thrones.” It created a video called “Game of Social Thrones,” using graphics and music similar to the television show to demonstrate its capabilities. Each popular social platform has its own Game of Thrones city, and logos and images are cleverly used throughout. Timing is everything, of course, and the Hootsuite video garnered lots of buzz on YouTube. Hootsuite also makes sure that its content, even when serious, is fun, increasing its popular appeal. So while your brand or product may be technical and specialized, you can still write content with which your audience will identify on a popular level. The lesson: Don’t feel that you need to be serious all of the time. Create some fun, light content now and then.

3) Tell stories. It’s easy to fall back on technical explanations, and these are often important when conveying the value that a product or solution brings to the market. But telling a human interest story that illustrates what that technology brings to customers can be much more penetrating. Few do this better than Microsoft, whose “Stories” blog posts rarely even include the term software. Instead, they tell stories of how Microsoft technology has helped people, and in some cases changed their lives. In one example featuring sportscaster Daniel Jeremiah, the story is one of the human experience, of triumph, challenge and redemption. Daniel explains how as a scout for the Philadelphia Eagles, when he didn’t trust his instincts and the data at his disposal, he lost the opportunity to push for Seattle Seahawks superstar Russell Wilson. It’s a fun,personal and powerful story, and one that demonstrates Microsoft’s leadership not with a hard sell of its products, but with a tale that will stick in your mind.

 

4) Go visual. Visual images draw attention, tell a story, and help illustrate a brand’s true value. The problem is, many companies, particularly in the technology space, don’t believe they have much they can show using photos or high-impact graphics. I’m going to put forward GoPro as a great example of a company that relies on the visual to tell it brand story. And yes, I recognize that it’s not a fair comparison—a company that sells action-oriented video equipment of course would have great videos to show off its products. But the thing about GoPro is that it almost never actually shows its cameras in its marketing efforts. Instead, GoPro focuses on its users. One of its leading cameras is called the Hero, and its campaign is to turn its customers into heroes. Much of its content is created by passionate users who are, in turn, becoming public heroes. Companies who aren’t in the video business can take a similar approach. Tell the story of your customers and end users using video and other visual assets to make them the heroes—for the challenges they are addressing and the problems they are solving. At the very least, use visual content and images to enhance your text-based content.

Taking an innovative approach to content marketing can pay off in spades for any brand willing to think creatively and act accordingly. But sticking to some basic truths about what customers want and expect will increase your brand footprint and drive market recognition and share.

Former Eloqua CEO Joy Payne tells Bluetext’s Buzz Lounge that 2015 is the year for sales and marketing to work closely together to fully understand the buyer’s journey in order for marketing to develop the best content for every step of the process. Joe explains that buyers want to facilitate their own journey, and so finding the right content when they need it is essential.

This is part 1 of a 5 part series by Bluetext about innovation in marketing and communications.

Before hurling yourself into a production and budget battlefield to get that amazing video shot for your next campaign or brand asset, marketing commandoes now have a variety of tiny, toss-able reconnaissance robots they can hurl into any business or consumer use case as it follows you around and keeps your brand battling above its weight class.

For challenger brands without the resources of a major real estate marketer or major retailer etc, they can now have million dollar footage integrated in their marketing mix of assets for amazingly low cost.

These tactical flying robots have gained a ton of traction within the marketing world as of late for several reasons, not least of which is the fact that any time you send a robot to execute an expensive and trick task, you’re not sending a human. And that is scalable and cost effective.  Traditionally robots are generally complicated, fickle machines packing a lot of moving parts. They often require on the ground pilot operators to undergo special training just to learn how to use them and fly them everytime. Not this technology, toss and follow.  Really amazing technology and solution.

Removing the pilot and giving this new paint brush to the creative minds in marketing departments and their partner agencies will really improve the experiences we will start to see as this innovation sinks into the millions of brand messages we see a day.

At Bluetext we work with many companies that can benefit from this kind of technology.   For example, in our real estate practice, we see many of our clients like JLL, Kettler and HomeVisit to leverage this kind of technology to deliver better more impactful imagery to deliver their product and service to market.

Interested in being innovative with your brand, marketing or communications?   Talk to Bluetext

The lowly infographic, once a novelty but more recently a must-have for markets trying to quickly a complicated message, seems to be in the twilight of its existence. What’s more properly referred to as a data visualization used to command the attention and admiration of marketing professionals everywhere. It wasn’t too long ago that such iconic and influential infographics as Aaron Koblin’s map of aircraft flights in the U.S. was dazzling us and pushing everyone towards this engaging new medium.

It’s easy to see why infographics became the darling of the marketing world. People like to be able to visualize complex issues. Our eyes are more comfortable scanning images than wading through data. And with the explosion of big data, making sense of all for that information through text alone can be difficult. We have worked with dozens of clients on ways to visualize and animate their complex data. The truth about infographics is that they are effective when done well, and will continue to be a valuable asset in the marketing toolkit.

Then why do they seem to be falling out of favor? Indeed, according to Sarah Rapp with the portfolio-sharing site Behance, “Infographic posting generally rose steadily from 2007 to 2012, where it peaked, and has begun to decline since then.”

As Fast Company contributor Mark Wilson wrote in a recent blog post, “A few years ago, the Internet was awash in groundbreaking data visualizations…Today, you’d be lucky to find a cheap knockoff in a world dominated by crappy promotional infographics churned out for viral attention.”

There are a few trends that help explain why infographics may seem like they are losing steam. One of the most obvious is the move to mobile, and as any reader of our recent blog post on the latest Google search algorithm change has learned, websites that aren’t mobile friendly are getting dinged in web searches. The reason is obvious—beautiful and intricate graphics typically do not translate to small-screen devices. If smartphones and tablets make up more than half of today’s web traffic, that’s a massive amount of viewers on which a sprawling data visualization would be lost.

Another is more basic. Many infographics try to pack in so many details and so many data comparisons that they become incomprehensible. Rather than simplifying information, they end up confusing the viewer to the point of their eyes glazing over. Good designs are simple and eye-catching, not complicated and mind-numbing. Here’s an example of data overload:

Finally, as Mark Wilson notes, in many ways infographics have gone mainstream. “Once a playground for independent designers, data visualization has evolved into something more mature, corporate, and honest about its failings,” writes Wilson. “The quirky, experimental infographics that once peppered the Internet may be disappearing. But that’s only because data visualization, as a medium, has finally grown up and gotten a job.”

Bluetext comes at visualization from a different angle. We often work with our clients on what we call “StoryGraphics.” StoryGraphics, as the name suggests, tell a story rather than relying on comparative data to draw comparisons. In many cases, this is because the client may have key messages but not have data that lends itself to clever charts or graphs.

In a design we created for Google recently, the StoryGraphic tells how geospatial information can be used in space, for aviation, at all levels of commerce but also on the water and under the seas. A huge success for the Google enterprise team, this graphic would never have succeeded as a typical infographic.

Another Bluetext example shows the move by Federal workers towards mobile devices. While data plays a role in the graphic, it leverages an iconic image to draw the viewer into the story that is being told.

Some of our most compelling client examples do rely on comparative data, but focus on a limited number of statistics to more effectively tell the story. For a design for Georgia Pacific, one of the world’s leading wood products companies, we created a pie chart that took the form of a forest with just one cut down the middle to visualize the difference between government-owned and privately owned forests. The design instantly conveys the surprising fact that there are more private forests than government forests.

You can find compelling and intriguing examples of Bluetext StoryGraphics and infographics here in our portfolio.  The bottom line is that marketers can turn to more sophisticated ways of using graphics to tell stories than a confusing jumble of facts and figures.

CSC’s Nick Panayi and I presented at the 2015 Mid Atlantic Marketing Summit on the customer journey and how digital marketing technologies are continuing to evolve, personalize and empower this very effective demand generation platform. We drilled deep into CSC’s massive digital infrastructure that supports many of their journeys, and most importantly the Bluetext produced CSC Digital Briefing Center.  Slide 56 shows some outstanding results.

The Mid Atlantic Marketing Summit is greater Washington’s largest annual symposium of thought leaders in marketing. The theme focused on emerging technologies and trends in marketing communications. Topics included: metrics, mobile, social media, multi-platform campaigns, online video campaigns, experiential advertising, B2B, business development, and much more. This summit explored the disruptive technologies that are creating a major shift in how marketing and business development professionals reach their audiences and decision makers.