The marketing and communications business is at a bewildering junction, with two simultaneous models vying for brains and assets. Most marketing campaigns look at personas of their buyers and determine what is the best path to the promise land.

Bottom-up marketing is a concept with no single definition, but a few distinct components that set it apart from traditional top-down marketing strategies. Unlike traditional marketing, where executives create a marketing plan and a strategy to promote a company’s products and services, bottom-up marketing is mainly driven by the employees of a company. Employees recognize one specific customer need the company can meet and create a marketing strategy around that single idea.

A great example is Dropbox. Dropbox rose to $10 Billion valuation through its connection with the end user. Dropbox focused on providing the masses of end users (both personal and professional) a block of cloud storage that elegantly and brilliantly stayed synchronized on your local hard drive and your collaborative peers hard drives. Dropbox didn’t sell the CFO on cost benefits and the CTO on the power of the cloud. Dropbox simply delivered a great service with a viral approach to a roll out that created an ever growing desire for more and more storage in the cloud. In the end so many businesses had hundreds and thousands of BYOS (bring your own storage) and they needed to take control of this corporate intellectual property, and reached out to Dropbox for the suite of tools and administration to make managing the cloud instances so much more manageable, secure, and scale-able.

The top-down marketing plan contains four principal sections: situation analysis, marketing objectives, marketing strategy, and tactics. A company’s marketing objectives should be logical deductions from an analysis of its current situation, its prediction of future trends, and its understanding of corporate objectives. In the end, a top down marketing approach focuses on the top executive personas most often. The constituent who controls the purse strings. All SaaS and Enterprise technology companies are always looking for the high and mighty inside an enterprise that has the power to sign on the dotted line. Top down marketing focuses its message and offers so they should relate to the needs of specific target markets and specify sales objectives. Marketing-target objectives should be specific, quantitative, and realistic. The messaging of a top down approach often caters to the fears and dreams of that influential executive.

A great example of top-down marketing is the hyper growth industry of cyber-security. Every executive fears waking up to their employer’s brand on the headlines of major media outlets next to the word breach or hacked. Years and years of customer loyalty and brand preference can be washed away overnight. Cyber security companies are preying on these executives with a top down marketing approach that strikes fear into their hearts and minds and forces them to strike the check and implement countless solutions to help them sleep easy at night as they try to appease key constituencies including public markets.

Does your business ever wonder how to harness its precious marketing and communications budget to achieve its short and long term goals? Contact Bluetext. We are a top marketing agency that delivers results whether your campaign is focused top down or bottom up. Let us use our proprietary methodologies to define the right method, and then develop the campaigns, platforms, and content assets to knock the cover off the ball.

Time to Write My Blog…I Wrote My Blog…Time to Write My Blog

Remember the iconic Dunkin Donuts campaign from the early 80s featuring Fred the Baker?

What a classic campaign. 30 years later the lessons we can learn from Fred are relevant and applicable to modern content market.

It is hard….It is time consuming…but it can really pay off when done right. In my estimation a disciplined approach to blogging and content marketing can be a relatively low cost way of tilting the playing field for your products or services.

We have built one of the strongest content marketing practices in D.C. by working with our clients to create aggressive, consistent content marketing campaigns that ensure they have a strong presence across the web with their key audiences. We create quarterly editorial calendars that align with key company and product milestones, as well as industry events where we can help amplify messages. We instill content marketing into the DNA of our clients so that they can experience the benefits of a disciplined approach.

Content marketing, however, is not something you can just set and forget. It takes care and nurturing. It takes discipline and an entire team effort. And it takes some creativity.

So the next time someone says they don’t have time to write a blog or are too busy, tell them to give me a call. We can share war stories and I can show them significant results. I think it will make them think twice and find that extra 30 minutes each week.

We have all been there. The requirements start stacking from all areas of the enterprise and the politics are thick. Companies are ignoring some white lies they are preaching and it is impacting a major driver that can impact your business….THE LOAD TIME OF YOUR RESPONSIVE OR MOBILE-OPTIMIZED WEBSITE.

WHITE LIE 1: “Just throw that 3rd party code snippet in the header”
Technical Saying: Minimize HTTP requests

What this means:

The quickest way to improve site mobile speed is to simplify your design.

• Streamline the number of elements on your page.
• Use CSS instead of images whenever possible.
• Combine multiple style sheets into one.

And more. Contact us if you would like an SEO assessment.

WHITE LIE 2: “Servers are all the same, it’s the cloud, ya know….right?
Technical Saying: Reduce server response time

What this means:

Your target is a server response time of less than 200ms (milliseconds). Bluetext recommends using a web application monitoring solution and checking for bottlenecks in performance. Contact us if you would like help measuring this.

WHITE LIE 3: “You don’t need compression with these fat pipes we have now”
Technical Saying: Enable compression and Optimize Images

What this means:

Large pages (which is what you could have if you’re creating high-quality content) are often 100kb and up. As a result, they’re bulky and slow to download. The best way to speed their load time is to zip them via a technique called compression. Compression reduces the bandwidth of your pages, thereby reducing HTTP response. You do this with a tool called Gzip. Oversized images take longer to load, so it’s important that you keep your images as small as possible.

WHITE LIE 4: Just throw a redirect on that problem…
Technical issue: Reduce redirects

What this means:

Redirects create additional HTTP requests and increase load time, so you want to keep them to a minimum. Considering redirecting your digital business to another agency? Contact Bluetext

WHITE LIE 5: “As we co-develop just throw the JavaScript up top”
Technical issue: Anchor pages with JavaScript vs Leading with JS
You want to place all your JavaScript at the BOTTOM of the page. This will optimize the perceived latency because as the page is loaded it stops upon encountering JavaScript. Putting scripts at the bottom allows the user interface to display before the JavaScript is loaded.

In the crowded and highly-competitive non-profit market, how do you differentiate your brand from your competitors?

While you’re thinking about how to stand out from the crowd, download a poster from our Adult Coloring Book that you can bring to life, and let Bluetext solve your bigger marketing challenges.

Download our Adult Coloring Book here!

Today’s landscape requires the need for constant database care and feeding…smart marketing campaigns, hyper targeted, very personalized, with highly engaging and rich creative presentation. Spray and pray marketing tactics have not worked for quite some time, and just trying to mimic the new hot buzz wordy marketing approach doesn’t also pay off as well as a thoughtful, disciplined and collaborative developed marketing strategy between a client and its marketing agency. So where does the” certified” and the “vegetarian” come in?

Vegetarian Marketers love TOFU.   That’s their meat!

What’s TOFU?

Top of Funnel focused marketing activities.

Or better defined.

Good top of the funnel content marketing serves to commence a relationship (by way of opt-in) with a prospect visiting your site who otherwise might leave without making contact

Here are the key questions you should ask when putting together top of the funnel content.

• Does this intersect my prospects’ information journey at the right point?
• Does this look to take control of the information journey thereafter?
• Is this too obviously marketing?
• Have I considered what else I’ll back up this content with?

Why TOFU (Top of Funnel)?

There is no middle of the funnel or bottom of the funnel without the top of the sales funnel. The challenges brands experience in the middle of the funnel usually fall into one of two areas. The first area is non-opportunities. These are the “deals” that aren’t qualified opportunities at all. The second group is stalled opportunities. These opportunities are usually missing some of the commitments necessary to move them forward internally. The end of the funnel problems are usually around capturing value. But top of the funnel problems are far trickier. Think about how a funnel works. If you feed it in dribs and drabs you get dribs and drabs out of the other end. But if you keep a nice steady stream pouring into the funnel, you get a nice steady stream out of the skinny end.

Make a long story short.  Worry first—and most—about the top of the sales funnel.

Now for the “certified” part of the equation

Bluetext works with many marketing automation and CRM systems, including Eloqua, Hubpost, Marketo, Pardot, and Salesforce – integrating, configuring, pushing creative through them, optimizing with them. These tools are the personalization marketing brain and the central data hub of value that all of our blood, sweat and tears deliver for our clients every day.

Bluetext is proud to announce we have expanded our credentials by being named a certified Hubspot agency. 

Why work with an agency that has certified credentials versus a lot of lip service?

There are a lot of agencies that offer marketing automation services, but not all of them have the appropriate certifications. For organizations looking to partner with an agency to help them with their marketing automation readiness and implementation it is important to verify that an agency has the expertise to do so. A HubSpot Certified Agency Partner provides validation of the depth of an agency’s inbound expertise.

Bluetext delivers innovative content marketing campaigns for many consumer brands like Google, WeatherBug and SoundExchange.  Contact Bluetext to learn how we can build your sales funnel with innovative digital content marketing services.

Sometimes it seems as if marketers are speaking their own language when you try to engage them in a Virtual Reality project to support your marketing, branding, or communications goals.  From HMD to FOV to Judder, Virtual Reality jargon can be confusing. Whether a Google Cardboard project for your campaign or a high-end Oculus Rift project for a special event, it requires a solid collection of new terminology specific to VR technology.  To help demystify some of the most commonly used Virtual Reality terminology so you can have a savvy discussion with your in-house engineers, agency folks or freelance consultants, we’ve put together this VR glossary.

Are you feeling out of touch with the latest cybersecurity marketing jargon and worried that your boss might catch on? In the digital age, cybersecurity marketers, companies and thought leaders are constantly introducing new ideas, solutions and technologies that can be impossible to keep up with. From the top down, companies need to be familiar with critical concepts like Sandboxing, Phishing, Patching and Malware, not only so they can keep up with the evolving conversation, but so they can adapt to protect themselves and their customers from cyber threats and breaches. To ensure you’re up to speed with latest and greatest in the world of cybersecurity marketing, we’ve put together a comprehensive Cybersecurity Lingo glossary. Don’t get left out of the conversation.

Do you have the feeling you’re falling out of touch with the latest technology marketing jargon and worried that your co-workers and bosses might catch on? In today’s ever-changing digital marketing industry, professional marketers, companies and thought leaders are constantly introducing new ideas, concepts and technologies, changing the way companies approach digital marketing. Effective web design is becoming increasingly crucial and concepts such as Adaptive vs. Responsive Response, CSS, AJAX and Javascript are becoming more critical to understand. To ensure you’re up to speed with latest and greatest in the world of technology marketing, we’ve created a Technology Marketing Lingo glossary. Make sure you’re not left out of the conversation.

At Bluetext, we are frequently approached by organizations who are questioning the strength and positioning of their brand. They sometimes feel that their brand is getting stale, or that their service and solutions offerings no longer match up to the original name and are looking for guidance on what they should do. This is never an easy question. Any brand that has been in a market has built up brand equity and has begun to stand for something. Target audiences, including current customers, prospects, employees, partners, industry analysts and influencers, have perceptions of the brand, an image in their heads about its people, what the company can deliver, the quality of its products, solutions and services and whether they want to do business with the organization.

Knowing if and when to update the brand, through a new look and feel, a refreshed logo or tag line, its messaging and even its name, is important. We talked with a large company recently that was the market leader in their key verticals. Yet they didn’t think that their legacy brand and name would take them where they wanted to go, and wanted our counsel. Making the decision to jettison a name for a company in a leadership is a huge commitment and one that should never be taken lightly.

The answer is often found in market research in the form of a carefully crafted survey that will uncover what customers and prospects know about the brand, feel about the brand and how they would be likely to react if that brand underwent significant changes. It might be that a simple brand refresh is the best move, modernizing the logo and look and feel, for example. In other cases, a whole new name and approach to the market might be what’s needed to move the company to the next level. In every case, that decision should be informed by real insights into the market, and not just gut feelings that executives might have, no matter how close they think they are to their customers.

By surveying customers about a brand, the goal is to gain insight into very specific areas of knowledge and associations. This means that the survey approach has to be deliberate and precise. When done right, a brand awareness survey can offer the needed insights into:

Brand Recall: With brand recall, the respondent is given what’s known in the trade as an “unaided” question about which brands come to mind when, for example, they think about that particular market or solution. No options are provided to select from.
Brand Recognition: This is the “aided” opposite of an “unaided” question. The respondents are provided a list of companies with the goal of understanding when presented with a list of brands, do they recognize the company as a reputable option.
Brand Identity: Brand identity seeks to test which attributes the respondents associate with the company, and to understand how effective the marketing efforts have been in presenting the brand to the audience.
Brand Image: A brand’s image is based on the customer’s perception alone. Tracking disparities in the marketing and the image can reveal important gaps in marketing campaigns and results.
Brand Trust: This a fairly direct question that measures whether your audiences feel the brand is trustworthy, and is important for understanding client retention trends as well as new client acquisition.
Brand Loyalty: Loyal customers are often the best way to win over new ones, so tracking loyalty can give insight to whether the company is building the kind of customer relationships that turn them into evangelists for the brand.
Customer Profile: Changes in your core customer base may signal the need for a pivot, either in the product or service or in the marketing.

We are big believers in market research to inform these types of high-risk decisions, but only if it is the right kind of research that will deliver the insights that are needed. Not every research tool is going to deliver the best results for the client. Bluetext employs a number of methodologies for understanding how a market perceives a brand. They fall into a family of four types of survey tools and strategies, each providing a different way to reach a target audience and each that will deliver different types of insights:

IDI’s—In-Depth-Interviews are an easy way to understand the perspectives of the company’s executives as well as key customers. They are typically done one-on-one and follow a guided set of questions in order to compare answers among executives. They are conversational in order to get into more depth than a multiple choice question on a survey. We recommend including the CEO and head of sales as well as board members, customers and partners.

IDI’s help set a baseline from those with the most knowledge of the company and the market. They also allows us to gain insights from those on the front lines with clients and prospects, and how those key decision makers react and respond to the brand’s messaging. What IDI’s don’t do is give an unbiased view of the company, because by definition they rely on those with the most knowledge of the company. We think that is very valuable when beginning any research project. We use IDI’s extensively as part of our Discovery process and to develop new messages.

Online Panel Surveys—Online panels are today’s version of the phone surveys that used to dominate the research field, and understanding the difference is important. Panel surveys are gathered from people who agree to be included in online surveys, and are broad enough to provide a random sample for statistical purposes. One of the main differences from phone surveys is that the audience is self-selecting: they agree in advance to be included in panels.

Phone surveys have gone out of favor for our purposes due to the shrinking demographics of households that have phone lines, legal restrictions on calls to cell phones, high cost and declining participation rates. While phones surveys are important when a very precise analysis of public attitudes is needed, such as political campaigns, for example, we rarely include these in our clients’ projects.

Online panel surveys deliver a broad section of the target market with a randomized sampling that enables projections within a margin of error, and are the most economical way to do that. Online panels will include individuals who may not have a direct knowledge of the company or brand at issue, and so may provide insight into how well a brand is known compared to its competitors. However, those same individuals won’t have any insights to a company with which they are unfamiliar. For that reason, these types of surveys make the most sense when the company has enough name recognition or a large enough footprint that a majority of the survey respondents would have a good likelihood of at least some recognition of the company. We also recommend online panel surveys to understand market trends, audience behavior and to generate news or content in the form of proof points or even surprising results that challenge conventional wisdom.

Database Surveys—When the goal is analyzing how a company’s market and ecosystem perceives that brand, for example in relation to its key competitors, relying on people who already have familiarity with the company can often deliver the best results. This is especially true for brands that may not be a house-hold name in that market, and thus the majority of respondents to an online panel survey would not know the company. In these situations, we often recommend leveraging the company’s own database, which typically includes current and past customers and clients, prospects and others with whom they have communicated with or marketed to previously. By definition, this audience will have at least some familiarity with the brand, either through direct experience or through receiving emails or being targeted in marketing campaigns.

We call this approach “database surveys.” This allows us to employ a method that is  more cost effective while still obtaining the valuable insight the company needs to make the hard brand decisions. The cost savings come in not having to purchase an online panel list or survey tool. We can employ survey tools like Survey Monkey to compile the responses and parse the data.

Focus Groups—The fourth tool that we use is called a Focus Group, which is a conversation with up to a dozen people at one time, led by a moderator who guides the discussion. Focus groups can use recruited individuals who fit certain categories, such as the industry they work in, the rank in their company, and even demographics for age and location. They can also use members of the company or customers, much as the IDI’s do. Focus groups are not randomly selected and do not return statistically significant responses, but that is not their purpose. They are better suited for testing new messaging, getting a response to a new brand or look and feel, or diving more deeply into perceptions and biases. One challenge of a focus group is that a particular individual can dominate the discussion and limit the participation from others, but a good moderator can keep the group on track and the conversation productive.

If you feel that your brand isn’t performing up to expectations, or believe it may be time for a refresh or a new direction, gives us a call. Bluetext can craft the right approach that will deliver the insights and results to make the right decisions.

This goes to the heart of every company’s SEO strategy. The clues come in a patent filing for something called an “implied link.” Before I explain why this is important, let’s first take a trip back to the early days of SEO and link-building.

Early on, Google would evaluate where a site ranks for any given search by looking at how many other sites were linking back to that page. If you were a valuable site, visitors would link to you in order to share that with their audience or to cite you as a good resource. That type of analysis would seem like an obvious way to measure the quality of the site.

But SEO gurus are always trying to stay one step ahead, and once link-farms and other shady techniques for creating myriads of back-links became prevalent, Google recognized that there’s no way to verify whether a link was added because a user genuinely likes the content or whether the link was paid for. The quality of a link can be corrupted through a wide variety of Black Hat tricks, and thus the value of all links came into question.

And while Google has updated its algorithms on numerous occasions over the years, that doesn’t mean that links aren’t still valuable for SEO. They are just much less valuable than they once were. Google is now much more selective about the quality of the site that is doing the linking. The New York Times continues to be the gold standard for the most valuable links.

But what if a publication like the Times mentions a brand or its product without a hyperlink? Shouldn’t that carry some weight, even though it doesn’t include a url?

That’s where Google’s patent comes into play. SEO insiders believe that the patent is related to last year’s Panda update, and that it describes a method for analyzing the value of “implied links,” that is, mentions on prominent sites without a link.

Let’s say the Times mentions in an article the website of NewCo as a great resource for a particular topic, but doesn’t include a link to NewCo’s website. Previously, there really wasn’t a measurable way for NewCo to benefit from that quality mention. With implied links, Google sees the mention in the Times article and factors that into its search ranking.

Implied links are also used as a sort of quality control tool for back-links in order to identify those that are most likely the result of Black Hat tricks. For example, if Google sees numerous incoming links from sites of questionable quality, it might search for implied links and find that no one is talking about that brand across the internet. Google looks at that evidence from the implied links to determine if the back-links are real and adjusts the rankings accordingly.

Here are four tips for adapting to Google’s focus on implied links:
• Don’t abandon your link-building strategy. Earned links are still effective when they come from valued sites. The most valuable links will still be for relevant, unique content.
• Brand reputation is key. When asking for mentions on other sites, try to have them use your brand name as much as possible. The same is true when you are posting on other sites. Use your brand name. Do the same in descriptive fields such as bios at the bottom of contributed content.
• Engage your audiences in conversation. Similar to word-of-mouth marketing, the more your brand name is being mentioned, even without links, the more it will benefit your SEO. Encourage that conversation as much as you can.
• Be creative and flexible. Google is always evolving its search engine algorithms. It’s difficult, but not impossible, to predict how they may change over the next year, or how effective today’s best practices will be tomorrow if you know how to follow the clues.