Transitioning a company that specializes in a product or service from working in the private sector to one that wins government contracts is no easy task. Negotiations can take months as organizations have to jump through a plethora of hoops to get contracts and budgets approved. Governments also favor companies with whom they’ve worked before or who have had experience operating as a government contractor in the past.

This begs the question — how does a company, perhaps one who doesn’t have as much experience working in the public sector, catch their attention and earn a place at the table? The answer is Content Marketing. You, as a government contractor, can offset your inexperience in the government contract realm via content production. This content can range from blogs to white papers; from videos to infographics; anything and everything that demonstrates your expertise in a given subject and gives you the upper hand over your competition. Most contracting officers, when looking for the right company to reward a contract to, will conduct research, looking at different options with three main criteria in mind: risk mitigation, brand reputation, and visibility.

Getting noticed by contracting officers doesn’t happen overnight, however. Building brand awareness and gaining reputation takes time and effort, and the content you produce must be created with the contracting officer in mind. Knowing who those specific agencies are that you’re targeting and specializing your content for them can set you on the right path from the outset and get you closer to winning those highly coveted government contracts. 

Risk Mitigation

When a government agency decides to partner with a new government contractor, the biggest concern they have is mitigating the risk of working with a new partner. Their main goal is to get their contract fulfilled promptly without going over budget. Risk is usually mitigated by choosing to work with a partner they’ve previously worked with, or by working with someone who has a reputation for doing good work on government contracts. If you don’t necessarily have the experience of working in the public sector, you can mitigate as much risk as possible by proving to the client, through content that you produce and they are exposed to, that you have the expertise to handle the work and that you’re able to fulfill the contract and meet the government agency’s demands. 

Brand Reputation

Ensuring that your company’s brand is being communicated to your desired audience in the way that you want is crucial when looking to attract government contracts. Although you should not aim to win every contract that comes along, you can set yourself up to showcase your abilities in the shop window using content on your website to prove your worth and show that you do have what it takes to work with government agencies and provide them with the products or services they require. Believe in yourself, your company, and your brand to get the job done, and make it known that you are the go-to company in your field. Create content that showcases your work in the commercial industry and educates readers on how that same success can translate to the public sector.

Visibility

To prove your reputation, you must be visible to your potential clients. You may have the best product or service in the business, but if you don’t have an active presence online, and you’re not showcasing your expertise, it’s not going to get you anywhere. Creating content on your site and sharing it through your social media channels can have a remarkable effect on your brand’s visibility. Sharing news and blog posts to your email subscribers build your brand awareness and attract potential new clients. Do everything and anything to increase the visibility of your brand and drive contracting officers to your site and to the content that you’ve created to show off your products and services.

Bluetext: your leading government contractor branding agency

That’s where Bluetext comes in. With years of experience working with government contractors, Bluetext is your one-stop-shop branding agency for content production. When NetApp, a cloud data services and data management company, had grown its offerings within the market, they turned to Bluetext to partner with and help inform public sector decision makers of the capabilities of their new solutions. Bluetext helped NetApp develop news stories, authored by NetApp experts, to key publications that both educate readers and inform decisions. Through our combined work, we helped position NetApp as a recognized thought leader within the government space.

NetApp's logo, featuring specific details relating to Government contracts, such as Capitol Hill, the Pentagon, and other government buildings.

Content production for experienced government contractors

Bluetext also has a background of working with large, experienced, well-known government contractors. Take our work with ManTech, for example. ManTech is a multibillion dollar public company that provides subcontracted technological services to the government. We partnered with them to produce a series of branded videos for their new website, highlighting their capabilities in one cohesive and powerful story.

Showcasing your abilities to government agencies

Cisco turned to Bluetext when they were looking for help showcasing how their solutions directly address the global networking requirements for the U.S. Federal Government’s integrated intelligence and operations functions. We worked with them to develop a visually appealing storygraphic, which included an interactive wheel to demonstrate the integration and impact of Cisco’s solutions across air, land, and sea to help the government achieve end-to-end mission success.

An infographic, detailing Bluetext's work with Cisco, featuring The Foundation for Mission Operations.

From veteran-owned SMB to big-time government contractor

One of our more recent projects involved Invictus, a cyber and national security firm, who turned to Bluetext to embark on their next mission: grow from a veteran-owned small business to full-service government contractor. Not only did we update their logo, reimagine their corporate visual identity, and design a modern website, we also created a corporate video that showed their clients exactly who they are, what they stand for, and what they can do for them. 

Proving expertise through content

Showing potential end-users proof that your company possesses the grit, determination, and expertise to successfully execute contracts is vital for any company that wants to win government contracts. Expertise is often shown through experience; however, experience can be supplemented with relevant and actionable content on your website. If you can prove that you know the subject matter, agencies will treat you like a veteran government contractor and have faith in you to carry out their contracts. Partnering with a branding firm like Bluetext, who has the experience and expertise in working with government contractors both large and small, can help you achieve your goal of getting your company’s name on the shortlist for that government contract. 

To view more of our work with government contractors and how we can partner with you, visit our website today.

Has your CMS become a drag on your organization? One of the most frequently-asked questions we get in conversations with clients is, “Should I upgrade my Content Management System?”.  As trends in marketing evolve, so do the feature sets of tools used by marketers. As your CMS begins to show its age, the costs of keeping it up to date and adding enhanced functionality increases.

For many technical, marketing and IT teams, a clunky CMS, or one that they have simply outgrown, can mean lost opportunities to update and management content and analytics from one of the most valuable corporate assets. To help you determine if your Content Management System is weighing you down, we have put together a list of questions that can help you decide if it is time to upgrade your CMS platform. 

First, Consider Refreshing your Brand

  • When was the last time your refreshed your brand? If you don’t remember the answer, it’s probably time for a refresh.
  • Is your brand identity fresh and modern? Take a look at your website, your logo, your digital assets and email campaign you use to sell your brand and connect with your customers. Also look at what your competitors are doing.
  • When was the last time you did market/user research to identify your target audiences? Do you know if you are you still marketing to the right audiences?
  • Does your messaging and positioning accurately reflect your current value proposition and customer pain points?

Asking yourself these types of questions should help determine if it’s the right time to progress your brand with a fresh perspective to meet customer preference and expectations. A brand refresh is the perfect timing for an update to your Content Management System. It also allows you to take advantage of the ever-growing feature sets that today’s platforms provide. Take the time to review the CMS market and do a comparison to determine what platform best meets your business needs.

Upgrade your Technology Stack

  • Does your current CMS platform allow your team to easily and effectively find, create and update content?
  • Are you managing several web properties across multiple technology platforms? Would it be easier if these were consolidated into a single platform?
  • Does your Content Management System provide you with the tools you need to effectively reach and attract you target market?
  • Is your Content Management System built for IT or is it built for Marketing?

Over the past few years, there has been a dramatic shift in ownership of Content Management Systems in the Enterprise. No longer are CMS’s provisioned and managed by your IT teams. No longer is it enough to provide an easy, structured way for non-technical users to create and manage content. No longer is it enough to provide useful tools such as WYSIWYGs, Form Builders, Workflow Tools and Enhanced Navigation Structures.

Today’s CMS’s are expected to not only support native content management tasks, but they are expected to support multiple digital properties. They are expected to keep up with ever evolving policies like accessibility and privacy. They are expected to enable a conversation with users based on what is known about them.

Improved Security

  • Is your current Content Management System supported by a company and/or a community?
  • Is your CMS currently up to date with the most recent version of the technology?
  • Do you have old legacy custom code preventing you from updating the underlying CMS technologies?

Security is always a concern when dealing with your website. The last thing you want is for the homepage of your website to become a poster-board for the hottest deals on the dark web. Having an old or outdated CMS leaves you vulnerable to well-known security vulnerabilities that are just waiting to be exploited. It might be time to get that ticking time bomb disarmed.

Most platforms provide tools to keep you informed about platform security and notify you both when a vulnerability is found and when a patch is presented. We highly recommend learning how your platform handles this type of communication to ensure you are in the know. Below are some links to useful information for Drupal/WordPress.

Reduce Maintenance Costs

  • Are you paying a hefty monthly retainer to keep the lights on for your CMS?
  • Do simple changes (like text or image updates) require a technical team to implement and/or take days or weeks to get updated?

Wouldn’t you like to use all of the money you are dumping into keeping your technology up and running into your marketing campaigns and content initiatives? If you are spending more money on your technology than you are on your marketing, it is likely past time to upgrade your CMS. A CMS should streamline your content management tasks and empower your team, not suck it dry.

Save Time

  • Do simple changes (like text or image updates) take days or weeks to get updated?
  • Are your page templates flexible and adaptable across desktop and mobile?
  • Are you spending a majority of your development efforts trying to keep your website up and running rather than enhancing it?
  • Does your system allow you to effectively market to your customers?

 If the answer to any of the questions listed above are “yes”, then it is likely you have outgrown your current CMS platform and need to upgrade.

Looking for help in determining if your organization is in need of a CMS upgrade? Contact Us Today!

The term “Content Strategy” may be one of the mosts misunderstood concepts in the marketing industry. One of the reasons is that there are many different definitions for the term, not to mention that most agencies, organizations, and even core teams have differing opinions of what makes up content strategy and execution. Everywhere I have worked has handled content strategy in different ways, but all had one common trend: Content Strategy was integral to a successful website build.

One such definition by marketing guru Rahel Bailie states:

Content strategy deals with the planning aspects of managing content throughout its lifecycle, and includes aligning content to business goals, analysis, and modeling, and influences the development, production, presentation, evaluation, measurement, and sunsetting of content, including governance. What content strategy is not is the implementation side. The actual content development, management, and delivery is the tactical outcomes of the strategy that need to be carried out for the strategy to be effective.

Rahel Bailie, coauthor of Content Strategy: Connecting the dots between business, brand, and benefits and principal of Intentional Design

Rahel does a great job in articulating the essence of Content Strategy. At the end of the day, it is about the process that is put in place to deliver the right content to the right person at the right time. Content Strategy is not a set-it-and-forget-it task; it requires active attention and ongoing support to ensure success.

At Bluetext, content strategy is a key component of every website project. At the beginning of a project, we work with our clients to define the right balance of support required to ensure that they are successful. We strongly believe that without a well-defined and well-executed content strategy there is an abundance of business opportunity left on the table. Whether this be in the form of missed SEO juice, messaging gaps, or outdated and unimportant content, the bottom line is that your organization is missing out on some of its potential.

So what does a sample content strategy process look like?

In this blog post, we walk through a very high level overview of the core pieces required to have a successful content strategy. These are by no means the only things that make up content strategy and there will be different flavors/add-ons/adjustments based on your organization’s specific needs.

Step 1: Define your Audience

The core of a sound content strategy is defining your audience. A content strategy may have more than one target audience, but without at least a basic understanding of your users, you will effectively be shooting in the dark. For growing companies whose business goals are raising more capital, investors will be an important audience in your content strategy. Differentiating between primary and secondary audiences will help prioritize your website’s content curation, presentation, and execution.  Understanding the nuances of your audience — their goals and their behaviors — will allow you to tailor the content on your website such that you give them the best experience possible.

Sample Tasks:

  • Analytics Trend Analysis
  • Stakeholder Interviews
  • Market Research

Step 2: Define your Content Areas

Having a clear definition of what content you need and how it will be structured will help ensure a sturdy foundation for your website. Thinking through how content will be grouped and how a user will find content are key to being successful in this area. Outputs from Step 1 should inform how you construct your content areas. Do you need a page dedicated to target audience testimonials? Are you planning on being a thought leader in your space? Consider where on your site your content areas will be most effective at delivering your core messaging to your target audience.

Sample Tasks:

  • Sitemap Audit
  • ROT (Redundant, Outdated, Trivial) Analysis
  • Competitor Sitemap Analysis

Step 3: Define your Editorial Strategy

Editorial strategy covers many different topics. Defining the voice, point of view, and writing style will help you create a unified website that is easy for your user base to consume. The last thing you want is every page to read like it was written by a different author with no cohesion or consistency.

Sample Tasks:

  • Keyword Analysis & Planning
  • Competitor Research

Step 4: Define your Editorial Process

As I mentioned earlier, Content Strategy is not a “set it and forget it” type of task. It takes constant attention to keep up with not only your competition, but also evolving web trends and expectations of your user base. An editorial process will provide a guideline for you and your team to continually monitor and improve your websites content strategy.

Sample Tasks:

  • Blog Planning
  • Content Refresh Schedule
  • Ongoing SEO Analysis

Ultimately, the content strategy for every business, industry and organization will be a little bit different. The important part of a content strategy is that you have one, you are actively engaged and thinking about it and that you and your team understand it is a living, breathing thing.

Looking for help with your content strategy? Contact Us!

In their drive to attract, engage, recruit and ultimately retain new members, Association marketers are facing added competition from more
than other trade associations. Increasingly, they are being squeezed by for-profit commercial businesses that have ramped up their own efforts to attract this same audience. One of the primary services that associations offer to their members is information, in the form of content, and that’s where the battle lines are being drawn.

The majority of the critical information that members used to get solely from an industry association today can be easily found and obtained elsewhere—and typically free of charge with no annual membership fees. The American Heart Association for example – once had a near-exclusive lock as the sole source of premium content for all things related to the heart. That role kept membership strong and growing. They now are now facing increasing competition for share of mind from hospitals, medical groups, for-profit businesses and manufacturers of prescription drugs for the treatment of cardiovascular disease. As more competing content sources compete for mindshare, the less valuable the association becomes as a leading resource for information – let alone a ‘paid’ resource.

Associations should look at this as not just a challenge in terms of member acquisition but also as a major threat to their member engagement and retention strategy. And what aggravates that is the fact that many lack the resources and strategy to run robust and ongoing integrated member acquisition and retention campaigns to keep existing and prospective members engaged.

The bottom line is, Associations can no longer rely on traditional tactics to acquire and retain members – they need to get into the content game and start producing fresh, relevant content to drive traffic and engagement. This is not a simple task – it takes a disciplined approach that regularly creates and distributes new insights, ideas, and information, packages them in a concise and compelling way that attracts attention, and communicates the value that the content delivers to its members. And to truly be effective, that content must also be search engine optimized to make it easy to find, and properly coded with relevant keywords in key areas of the site that Google is looking at, including page URLs, page titles, and content across the association’s website. When this is done properly, a dashboard can be set up to track, measure and optimize engagement and conversion of the content marketing program.

With organizations of all sizes jumping into the content game – it is absolutely critical that you begin a smart content marketing strategy to re-capture and retain the membership base and reclaim your stake as the dominant voice of your industry.

Download Our Free eBook on Trade Association Marketing in a Competitive Landscape!

It’s pretty obvious that videos placed on YouTube have huge appeal with consumers who love to be entertained while seeing a product or brand in action. YouTube videos can be cutting and funny, irreverent or just dumb, yet they have the capability of capturing consumer attention and driving interest and conversion. Good videos translate to more sales—according to one recent survey, consumers are nearly two-thirds more likely to purchase a product after watching a video.

But how well does that work for enterprise and business-to-business companies? Do videos on YouTube help with marketing when the the target buyer may be a busy executive, the sales cycle can be long, and a variety of different types of individuals may have input into the decision?

With B2B and enterprise products and services, it is even more important to leverage a channel as important as YouTube. Here are a few simple reasons why:

• YouTube is the second most frequently used search engine, which not only means that your target audience is probably researching solutions on YouTube, but also that a properly labelled and tagged video can show up high in the search results;
• Attentions spans are getting shorter, and a tight video or animation can capture that attention better than words or images on a web page;
• It offers strong opportunities to engage with your target customer; and
• It allows you to show off your creativity and position your company as a thought leader in your market.

Here, then, are six tips for how to leverage YouTube for B2B marketing:

1) Short is Sweet. As recently as two years ago we were producing videos up to five minutes in length to showcase brands and their executives. That time has dropped by more than half. A recent study confirmed that the most successful videos on YouTube are under two minutes in length—and those around the one-minute mark are the most popular.

2) Set Up a Branded YouTube Channel. Creating a company channel delivers a better experience than individual uploads, even if the titling and tags are already aligned for the best search results. A branded channel allows for a branded experience, with creative elements that showcase the company or product. It also allows a company to segment the videos so that the target viewer can better find what they are after.

3) Be Disciplined About New Content. Just like your other social media platforms, YouTube thrives on consistent content. Just posting video without a regular refresh leaves too much silence and no reason for a viewer to come back. When you develop your YouTube strategy, make sure you can add new content on a regular basis for a sustained campaign.

4) Treat Your Video Like a Blog Post. Don’t waste the opportunities to drive traffic to your YouTube channel through other social media platforms. Think of it as you would a blog post. The more nurturing it gets from all of your social activities, the more traffic it will get. So tweet it, blog about it, post it on Facebook, and promote it through your email newsletters.

5) Advertise. Remember, YouTube is owned by Google, so you can promote your videos through Adwords for Video. There are currently three ways to advertise and drive traffic to your channel: as a pre-roll ad before the videos that viewers watch; as a banner ad when people are browsing and searching the Internet; or as a promoted video when people are searching for similar videos. Each requires a careful selection of keywords to make sure you are getting to the right targets.

6) Be Creative. A static video of an executive talking about the company won’t capture anyone’s attention. If it’s meant to be instructive, consider using animation to tell the story. If it’s a thought leadership campaign, then have experts discussing trends. Use multi-camera shots, tight editing, and professional sound and lighting to keep it engaging. It’s ok to be entertaining, but it also needs to give viewers the information they are searching for.

YouTube should be a key element in every campaign’s mix of platforms to reach and engage the right audiences. It provides the audience with visual content that can showcase the brand, and it’s easy to gather the analytics about what is working and what’s falling flat. It requires a disciplined and smart approach, but the results of a smart YouTube campaign are more engagement and conversions.

Speed is by far the most critical metric to consider when re-designing an enterprise website – it won’t matter how beautiful your new site looks if nobody is going wait an extra millisecond for your homepage to load. In addition to providing a fast loading, responsive user experience – speed has a direct impact on your ability to optimize higher user engagement, conversion rates and SEO rankings – all of which drive better brand and marketing performance.

One of the primary signals Google’s algorithm uses to rank performance is site speed – but by extension it is really page speed that Google is measuring. According to Moz, page speed can be described as either “page load time” (the time it takes to fully display the content on a specific page) or “time to first byte” (how long it takes for your browser to receive the first byte of information from the web server).

Page speed is also vitally important to user experience – pages with longer load times tend to have higher bounce rates and lower average time on page that result in an immediate negative impact on conversions. According to Google, 53% of users will abandon a site or web page if it doesn’t load within 3 seconds. This also has a direct impact on search rankings – with less than half a second separating the first and third pages of Google search results.

So how do you measure site speed? Google introduced its own web-based tool, accessible via Google Labs, called Page Speed Online. It’s available as a web-based tool as well as a Chrome extension. With it, you can quickly get an overview of high priority, medium and low priority fixes that can help increase your page speed.

Here are the top 5 for your digital agency implement to add instant horsepower right out of the gate:

  1. Accelerated Mobile Pages (AMP) Technology – AMP is a new open framework built entirely out of existing web technologies to dramatically improve the performance of the mobile web by enabling code to work across multiple platforms and devices so that content can load instantaneously —no matter what type of phone, tablet or mobile device you’re using. With Google splitting its index into separate versions for mobile and desktop – the time has finally come to start prioritizing mobile
  2. Wrangle Your Javascript and Stylesheets – Have your scripts and CSS load in external files instead of cramping up each and every web page. This way, only the browser has to load the files one time, rather than every time someone visits each page of your site. Ideally, put your external CSS in the portion of your site, and your external Javascript file as close to the tag as possible. As a result, the browser isn’t bogged down wading through all those requests for external files right from the start. The only time you won’t want to do this is if the Javascript needs to load near the top of the page – such as to display a name or load up an image carousel.
  3. Optimize Your Images – In Photoshop or Fireworks, you can use the “Save for Web” option to drastically reduce image size. An image quality slider lets you see the visual trade-offs between graphic file size and crispness. Also – don’t rely on HTML to resize Images – while HTML makes it easy to create a smaller version of a larger graphic it doesn’t mean it’s taking up any less room on the server. The browser still has to go through the process of loading the entire image, checking the width and height you want and then resizing it accordingly.
  4. Use GZIP compression – You’ll want to ask your web host if they use GZIP compression and deflation on their servers. These are two techniques that can significantly speed up a site, reducing file size by as much as 70% without degrading the quality of the images, video or the site itself.
  5. Caching – Many content management systems now have plugins that will cache the latest version of your pages and display it to your users so that the browser isn’t forced to go back and dynamically generate that page every single time. Plugins like WP Super Cache can take a serious bite out of page load times.

You can also look beyond your website itself and consider a Content Delivery Network (CDN) that serves up pages depending on where the user is located. Faster access to a server near their geographical area translates into faster load times.

While speed is the most critical metric of any re-design effort – it’s not the only metric. Working with a smart digital agency to define KPIs for the re-design of your next generation website will significantly improve performance metrics across your digital marketing ecosystem right out of the gate.

Go the need for speed?  Contact us

 

Content marketing is one of the best ways to drive target audiences to your website and to get into your sales funnel. A key question to ask is whether you you have the right content marketing strategy to drive organic search and grab attention in your outreach. Is it innovative and using graphics the right way? And while innovation in content marketing is certainly not a new concept, many brands still struggle with moving their content away from the traditional heavy text and towards a more engaging graphics-based approach.

Here are four solid tips for brands that are embracing a more innovative strategy for their content marketing:

1) Interesting is good. Boring not so much. This might sound obvious, but with many business-to-business or business-to-government solutions, it’s not always easy to sound interesting on technical topics. Resist the temptation to edit out content that might be fun and relevant, and that plays on popular topics or cultural experiences. Take Hootsuite as an example. There’s nothing very sexy about a tool that allows you to manage your social media posts. It’s mostly a dashboard with a number of useful applications tacked on. But Hootsuite rose to immense popularity by playing off a popular theme, the HBO television series “Game of Thrones.” It created a video called “Game of Social Thrones,” using graphics and music similar to the television show to demonstrate its capabilities. Each popular social platform has its own Game of Thrones city, and logos and images are cleverly used throughout. Timing is everything, of course, and the Hootsuite video garnered lots of buzz on YouTube. Hootsuite also makes sure that its content, even when serious, is fun, increasing its popular appeal. So while your brand or product may be technical and specialized, you can still write content with which your audience will identify on a popular level. The lesson: Don’t feel that you need to be serious all of the time. Create some fun, light content now and then.

2) Make sure your strategy aligns with your brand. IBM is known for three key assets: Its technical expertise, its role as long-time market leader, and its position as a respected source of IT information. To match its steady flow of content to its brand attributes IBM follows the same path. To uphold its reputation as a technology leader for more than a century, it has to produce authoritative content that underscores its thought leadership. Because the company is a technical powerhouse, it has to ensure that the content is technically authoritative. And because the company is trusted by millions to provide detailed descriptions of challenges and solutions, it has to make sure that its content is at an expert level. While trying to follow in IBM’s footsteps is not an easy task, it provides a strong lesson for how to approach your content. It should be well-written, possess authority, and have an expert voice. That’s what customers want and respond to.

3) Storytelling never gets old. It’s easy to fall back on technical explanations, and these are often important when conveying the value that a product or solution brings to the market. But telling a human interest story that illustrates what that technology brings to customers can be much more penetrating. Few do this better than Microsoft, whose “Stories” blog posts rarely even include the term software. Instead, they tell stories of how Microsoft technology has helped people, and in some cases changed their lives. In one example featuring sportscaster Daniel Jeremiah, the story is one of the human experience, of triumph, challenge and redemption. Daniel explains how as a scout for the Philadelphia Eagles, when he didn’t trust his instincts and the data at his disposal, he lost the opportunity to push for Seattle Seahawks superstar Russell Wilson. It’s a fun,personal and powerful story, and one that demonstrates Microsoft’s leadership not with a hard sell of its products, but with a tale that will stick in your mind.

4) Let visuals help tell the story. Visual images draw attention, tell a story, and help illustrate a brand’s true value. The problem is, many companies, particularly in the technology space, don’t believe they have much they can show using photos or high-impact graphics. I’m going to put forward GoPro as a great example of a company that relies on the visual to tell it brand story. And yes, I recognize that it’s not a fair comparison—a company that sells action-oriented video equipment of course would have great videos to show off its products. But the thing about GoPro is that it almost never actually shows its cameras in its marketing efforts. Instead, GoPro focuses on its users. One of its leading cameras is called the Hero, and its campaign is to turn its customers into heroes. Much of its content is created by passionate users who are, in turn, becoming public heroes. Companies who aren’t in the video business can take a similar approach. Tell the story of your customers and end users using video and other visual assets to make them the heroes—for the challenges they are addressing and the problems they are solving. At the very least, use visual content and images to enhance your text-based content.

Taking an innovative approach to content marketing can pay off in spades for any brand willing to think creatively and act accordingly. But sticking to some basic truths about what customers want and expect will increase your brand footprint and drive market recognition and share.

Learn how Bluetext can help you design and execute a successful content marketing program.

Rapid response is a core component of Bluetext’s public relations services. We focus on having messages and media targets teed up when there is an opportunity for our clients to contribute expertise to breaking news events, whether it is a cyber attack, tech policy development, or in this case the horrific wildfires raging across Southern California. As the leading Emergency Mass Notification Services (EMNS) provider, Bluetext positioned client OnSolve’s CEO to speak about the challenge local officials face to alert citizens when wildfires, hurricanes and other natural disasters hit; ways for citizens to stay safe; and innovative new capabilities available through providers like OnSolve. Multiple interviews were arranged for OnSolve, including this live segment with The Weather Channel.

Need help with driving better PR results?  Bluetext can help!

There’s good news and bad news for companies hoping to make their mark in the cyber security universe. First the good news: The market for these products is huge and growing exponentially. Security Analyst and researcher Richard Stiennon, in a column on Forbes.com and extrapolating from Gartner data, projects a ten-fold increase in IT security spending over the next 10 years- to $639 billion annually by 2023. That’s a number that would have any company executive working overtime to tap into.

But here’s the bad news: This is not exactly a secret. The competition is fierce and growing, as the growing number of solution providers races to meet this demand and take advantage of the opportunity.

It’s easy to have a marketing plan that pushes key messages out to prospective customers. At Bluetext, we think an influencer strategy is essential as part of that plan, and especially in such a crowed space as cyber security.

How any company—from established household names to challenger brands—can break through the noise and the clutter to attract the attention of this market requires an engaging and creative marketing approach that clearly sets it apart and above the competition. This demands a fine understanding of the value it brings to its customers and why it’s the best solution for any particular challenge.

Yet, simply having great creative is only half the battle. Getting that message out to the market is a whole new challenge, and needs both a direct approach and an in-direct strategy—the bank shot to reach the intended audience. Direct tactics are obvious—direct mail, email blasts, online and print advertising, a digital presence, trade shows and webinars; these are all direct appeals to potential customers.

The indirect approach is in many ways more difficult. It requires using industry influencers to reach their larger audiences with your content and messages. That is no small task, and it takes a dedicated investment in time and research. Here are some of the required elements to implement an effective influencer strategy:
1. Identify the best influencers for cyber security.
2. Recruit those influencers as allies and advocates for your thought leadership.
3. Engage those influencers through social media and direct outreach so that they will spread the word to their audiences.

Let’s take these one at a time.

Identify. Identifying the right influencers for any market, and in particular for cyber security, takes some research and digging. The key is finding the leaders who not only have the most followers on social media, but whose content—including tweets, blog posts and news articles—are shared the most frequently. When Bluetext executes an influencer campaign for its clients, we look first at the number of twitter followers and LinkedIn connections for each influencer candidate. But that’s only our starting point. More important is researching their history of shares among that audience. If a particular individual has a large number of followers yet few who share and rebroadcast that content, it could mean that his followers don’t find his content to be valuable, or that he doesn’t post content very often. If there are a lot of shares, retweets and comments, that’s a good indication that the person is read and taken seriously across the industry.

Recruit. Recruiting an influencer doesn’t mean offering them a job. It means building a relationship so that that person knows you are reading his content and pushing it out to your audience. The best way to do this takes work. The first step is to follow that person on Twitter, and to subscribe to his feed if he has a syndication service. The second step requires that the person’s content be reviewed on a daily basis. Any time there is a post that is relevant to your market, share it, follow it, retweet it, comment on it or call it out and add your own perspective. The idea is demonstrate that you are an active fan and follower who is paying attention to the expert.

Engage. Engaging with the influencer is a long-term project. After you have shown interest and built a credible track record of reading and sharing his content, he can be approached as an industry expert, a colleague and a reporter. That might include asking for his opinion on a new development, offering to share an announcement that he might find interesting, and even giving an advance look at a new piece of research or development. The goal is to be viewed the same way that a reporter would view a valuable source—with credibility and interest. When that engagement is solidified, the influencer is much more likely to pay attention to your content and to share it with his audience.

This may seem like a cumbersome process, and Bluetext dedicates a fair amount of energy to make this happen for our clients. But the payoff is significant. Using the bank shot to reach a much broader audience through sources that they trust can help rise above the competition in a crowded and growing market. A smart influencer strategy takes time and commitment, but it’s worth the effort.

 

Assumptions can be a dangerous thing. Often, sales, marketing and PR teams make assumptions that not only undermine integrated marketing efforts, but the viability of the business itself.

Marketing Team Assumptions About Sales

A marketing team might assume that content it is creating for sales teams proves invaluable to generating leads or closing sales. The fact is, however, a 2015 survey by Highspot indicates that 65 percent of that content is never actually used by the sales teams. That same survey indicates less than 10% of the marketing budget goes to efforts that produce sales results.

An effective integrated marketing effort requires a two-way conversation between marketing and sales, and these conversations must happen frequently and with multiple members of the team. Sales executives can provide marketing leaders with a holistic view of market trends, sales team paint points, and competitive challenges, but on-the-ground sales troops are the ones who interact with existing and prospective customers every day. They understand nuances between different market verticals (i.e. – government buyer v enterprise buyer v non profit buyer), and what content is proving most valuable in meetings. Integrating that sales team feedback must happen before – not after – marketing content strategies are developed.

PR Team Assumptions About Sales

PR teams might assume that media coverage is creating “air cover” for sales teams to go in and close sales. But often this is not the case. First, PR and marketing teams may not understand the buyer “trigger point.” Too often, integrated marketing efforts attempt to solve a sales problem that doesn’t exist – or doesn’t exist yet. For example, a marketing team might assume that the primary paint point for sales is that competitor technology product offerings are positioned more strongly in the market, thus requiring content to demonstrate your product is superior based on price, performance, efficiency, etc.

This may be valuable; however, it is possible the more immediate sales team obstacle is that the buyer is stuck earlier in his/her decision journey. They may require content that educates buyers on why an underlying technology is more secure and superior to what is currently being used. There may be a lack of understanding on the company’s suite of offerings, or even credibility issues with the brand itself. Only through in-depth and frequent conversations with sales teams can you be sure that the content being created is optimized to the buyer trigger point, and timed correctly on the buyer journey.

Another false assumption often made by PR teams is that there is a process in place to ensure any media coverage generated or thought leadership content produced is funneled in real time to sales. The Highspot survey indicates otherwise, finding that 28% of content is never even found by sales, and that sales teams spend nearly one-third (31%) of their time searching for it. Highspot also found that 24% of companies have formalized marketing to sales handoffs, which helps explain why PR and integrated marketing content often never quite makes it to the individuals who can do the most with it.

Everyone company’s definition of “integrated” is different, but for organizations to truly benefit from valuable marketing content and efforts, it is critical to ensure sales teams are not on the outside looking in.