Last week we launched a new digital experience for Georgetown University’s McDonough School of Business. The new website, msb.georgetown.edu, gives alumni, global executives, prospective students, master’s candidates, faculty and staff a world-class digital experience. It is specifically designed to show how the McDonough School of Business helps its students succeed in their goals and the institution move up in the highly competitive business school rankings.
Site launches are always an exciting time for the Bluetext team, and McDonough was no different. It’s opening night, the curtain is raised, and the target audience will determine if the strategy, creativity, discipline and hard work have paid off. Shortly after the site launch, we gathered the team to review the project, discuss lessons learned, and identify ways to apply those to current and future projects.
The session was also an opportunity to further refine our core approach to innovative digital experiences to Higher Education as a market. Here are some of the key take-ways:
- Build a strong and sophisticated brand connection. Clean, bold, and straightforward design lets the institution’s brand speak for itself. The design, imagery, headlines and copy should convey confidence. Videos, infographics and interactive functionality can showcase the value proposition and the work of faculty and students.
- Address Return-On-Investment up-front. Students are savvier than ever. They want to understand the value proposition and why the degree at any particular institution is worth the cost. Address the question up-front in a way that students understand, speaking to their concerns and goals.
- Show the “bigger picture.” How will the education experience help students make an impact or shape their world in a positive way? Talk about how their education correlates to what’s relevant today. Depending on the discipline, it could be entrepreneurism, clean energy research, transforming the public education system, or even global citizenship.
- Engagement is essential, just like in the real world. It’s about social engagement and community. Smart use of social tools will put a face on the educational product, faculty and institution.
- Simplify. Put phone numbers and contact information at their fingertips. Clearly describe the admissions process and what they need to know to get started.
- Deliver a coherent digital experience across all touchpoints. Digital audiences are more connected, more empowered, and more distracted than ever before. They are constantly interacting with one or more devices that place data from websites, apps, and social media at their fingertips. Responsive design can give a consistent brand experience across multiple devices. What’s also important, but often neglected, is making sure that content is structured in a way that makes it reusable across desktops, laptops, mobile devices, social media and digital campaigns.
These core principles provide a solid foundation for creating a successful digital experience that drives ROI for any institution. Today, the user experience is about how a broad range of audiences interact with the brand and product across multiple contexts. That requires thinking of the .edu presence as a digital platform, not simply a “website,” to drive enlistment, revenue, and engagement goals.
Supporting CSC’s global digital brand team, Bluetext designed and built CSC’s Digital Briefing Center, a virtual experience where clients and CSC’s entire ecosystem can come to learn about CSC’s key technology conversations across its target verticals.
As the company expands with a global customer base and diverse set of solution offerings, it was important to ensure that prospective customers could get a similar experience as they would if they visited corporate HQ.
Bluetext designed a virtual office building where each floor represents a specific vertical industry, and visitors can learn about CSC’s key solutions and experience across cloud computing, big data, applications, cyber security, and mobility.
The highlight of the Digital Briefing Center is the elevator ride where users can see “CSC” in action across healthcare, banking, manufacturing, and insurance. The solution is designed to scale with more solutions and target industries, as well as partner ecosystem solutions from CSC’s top technology partners.
It was built for users across all browsers. For pre-HTML5 browsers we built a lightweight code base, and for today’s modern browsers we used HTML5, a custom video player, and a JSON XML Twitter integration. Bluetext handled all CMS integration into CSC’s environment.
In an era of budget cuts and dwindling resources, hundreds of government organizations are achieving real success and showing a measurable return on investment using GovDelivery’s communications platform to communicate their messages and services.
Bluetext was hired by GovDelivery to help them reach public sector organizations who can benefit with tremendous cost savings while reaching more people, automating complex communications and driving mission value through deeper engagement with the public.
Bluetext conceived and designed a responsive landing page with an infographic demonstrating the benefits of using GovDelivery for Government agencies as the centerpiece of the campaign. We also developed a responsive email template and infographic poster to be used across many marketing channels.
CSC turned to Bluetext to design and launch an industry-specific landing page around its approach to targeting the requirements of the manufacturing industry. CSC’s vision is called Orchestrated Manufacturing, and it represents an age where manufacturing processes are orchestrated through digital interactions and cyber-physical production systems. CSC is working with clients to implement advanced solutions that leverage a new generation of systems is providing real-time awareness and autonomic interactions between machines, systems, assets and things.
Bluetext worked with CSC’s digital brand marketing team, as well as their Manufacturing industry marketing team, to design a landing page unlike anything CSC has ever launched inside of its corporate domain. It includes a modern design with one long, scrolling page to showcase the vision and its practical application to the market, and then lead visitors to download key content and interact with CSC.
At Bluetext, we find that many large companies with diverse industry focuses and solution offerings sometimes make it hard for target audiences to find exactly what they are looking for. The idea behind Orchestrated Manufacturing is for CSC to tell its story in a unique way with an online and offline strategy to drive a consistent visual message into the market. The landing page is complemented with two videos that can be used by sales teams to succinctly tell the story, as well as a highly produced poster for sharing at events.
Please check it out at www.csc.com/om. We would love to hear about how you are designing landing pages targeting unique audience groups and what strategies you are finding work best.
Across the federal government, agency IT leaders demand integrated approaches to technology to tackle their most pressing mission challenges. Govplace, a leading enterprise IT solutions provider exclusively to the public sector, turned to Bluetext to develop FedInnovation (www.fedinnovation.com), a destination designed to help government agency executives get the latest information on current technology challenges and solutions for big data, cloud, security, mobility and storage. Developed in conjunction with leading technology providers including Dell, Intel Security and VMWare, it includes exclusive content, videos, blogs, and real-time social feeds.
FedInnovation represents the concept of combining relevant, fresh content, complementary offerings, and financial resources to deliver an educational platform to drive awareness and leads for Govplace across its target market.
From this platform, Govplace will drive blog posts, webinars, and other marketing programs to ensure its target audience understands the value that it, working with the leading IT providers to the Federal Government, can deliver.
The development of platform is a continued focus for Bluetext as we look to conceptualize, design and develop creative solutions that deliver measurable business impact for our clients. We are finding that the customers of our clients are demanding unique experiences with premium content delivered in an easy to consume manner. That is the goal behind FedInnovation. Explore FedInnovation today (www.fedinnovation.com).
John Martin – Chief Operating Officer of the Washington Times talks about their new digital platform. Designed by Bluetext.
Gamescape, the brainchild of two die-hard fantasy sports enthusiasts and marketing entrepreneurs, came to Bluetext with a clear mission: create a gamification experience leveraging daily fantasy sports that drives customer loyalty as a brandable solution for bars, restaurants and other venues nationwide.
Bluetext took this concept and, with the Gamescape team, and did every aspect of their branding, marketing, and platform design and development.
The first step was to develop a killer brand for Gamescape . Inspired by the gold coin patrons earn when making the correct fantasy sports selection while enjoying themselves at the venue. Here is a preview of our internal logo progression.
Bluetext started the interaction design process by performing a technical assessment of requirements gathering. We needed to create a sophisticated application that included a robust sports fantasy system , a messaging system for patrons to interact together, and profile creation with location-based geo-fencing. On top of all of that the new platform had to be visually striking, extremely intuitive and easy-to-use.
From loyalty-building rewards points to new ways to communicate with your customers, GAMESCAPE offers an impressive suite of features focused on increasing the opportunities to interact and connect with your guests while offering them new entertainment options. GAMESCAPE’s geofencing technology requires players to be in your establishment in order to join a game.
Bluetext is proud to announce its latest project launch for a new venture co-founded by two leaders in their respective industries – The National Housing Trust and Novogradac & Company LLP. Bluetext provided comprehensive digital strategy, design and development to bring this exciting venture from concept to reality.
PrezCat, an online catalogue of state and local affordable housing preservation policies launched in early 2014, allows affordable housing preservation developers, housing finance authorities, housing advocates, state and local decision makers and other stakeholder to easily search and query policies, data and programs that are most relevant to their short and long term needs. The catalogue will be useful for:
- Housing Developers to triage their ability to refinance or meet a seller’s asking price while considering how to measure the likelihood of success in a given transaction.
- Housing finance agencies to quickly compare their own tax credit Qualified Allocation Plan language to those listed in popularity order and based on our visitors’ clicks. of their peers.
- Advocates to better measure both how their states are performing against the benchmarks set by their own Qualified allocation Plan and how that performance compares to states across the U.S. In response, those advocates can set the bar higher, year after year.
PrezCat is a joint effort between the National Housing Trust and Novogradac & Company LLP and generously funded by the John D. and Catherine T. MacArthur Foundation.
National Housing Trust is the only national nonprofit engaged in housing preservation through public policy advocacy, real estate development, and lending.
Novogradac & Company LLP is a highly respected national certified public accounting and consulting firm with deep expertise and extensive experience in the affordable housing, community development and renewable energy fields.
Sourcefire, one of the world’s leading security software enterprises, enlisted Bluetext to help it address numerous marketing and positioning challenges as it delivered a new generation of solutions in a crowded and competitive market. Our first task was to gather insights through a comprehensive global brand experience audit of how its brand is used and deployed, including a thorough market analysis. From that discovery process we were able to anticipate near- and long-term needs for the company. These insights allowed us to design a new corporate visual identity system and digital platform that would represent Sourcefire’s current and emerging brand.
Challenge
The Sourcefire corporate marketing team faced a number of challenges and opportunities as it headed into its next phase of growth. Many of these, such as brand control and identity consistency, were simply the result of the brand’s successful growth and rapid expansion. Others were tied to ever-changing and advancing technologies, and the effect these were having on the evolution of the overall cyber security marketplace as well as the impact on end-user wants, needs and behaviors.
Solutions
Bluetext’s first task was to conduct a comprehensive global audit of how the Sourcefire brand was being used and deployed, including the types of branding situations it faced in the market and its anticipated future needs. This analysis ultimately led to practical, real-world recommendations that would apply to the identity system we would develop.
Bluetext designed a series of illustrations consistent with a new brand attitude architecture we designed. The four dimension illustration series was used throughout hundreds of assets for Sourcefire with both a white base and black base design system, following research that the black and white option would be advantageous for Sourcefire marketing.
Finally, to complete the comprehensive new design system, Bluetext developed a comprehensive digital strategy spanning a responsive user experience design system, an enhanced Drupal content management system, partner and resource portals, and comprehensive brand identity guidelines building on the knowledge acquired from the brand audit. This tool set not only enables Sourcefire to effectively manage its brand consistently among internal stakeholders and external partners, but also serves as a touchstone, continually reminding all audiences of the brand’s strategic intent.
Results
Cisco acquired Sourcefire for $2.7 billion within one year of the completion of this engagement. By any measure, that would be considered a pretty good result.