Choosing a new name for a brand or a product is never easy. This is particularly true for companies that, through private equity acquisitions and spin-offs or other M&A activity, find themselves needing to quickly find a new name to separate them from their past affiliation. But finding a name that is original and conveys the right tone and attributes is difficult. Add to that the requirement that a URL be available, and it becomes seemingly impossible. Yet, as top branding agencies know, finding a strong new name can help launch a new brand that gets noticed, or re-ignite an old brand that is need of a new direction. What it takes is a proven and disciplined approach.
Finding the right name is hardly a new problem. Ford Motor Company notoriously faced this issue in the mid-1950s when launching a new line of vehicles into the U.S. market. Recently retold in an article in The New Yorker magazine, Ford searched long and hard to find a name for its newest car, even turning to a poet for help. She came up with a long list of suggestions that didn’t sound like a car, including the Intelligent Bullet, the Ford Fabergé, the Mongoose Civique, the Bullet Cloisoné and (my favorite) the Utopian Turtletop. Instead, Ford chose to name the car after the founder’s son and called it the Edsel. It went on to become one of the most notorious failures in automotive history.
Would a better naming strategy save the car from its ignominious demise? Maybe not, because the vehicle had other issues that didn’t resonate very well with consumers.
Flash forward 60 years, and the name challenge is even more difficult, with the modern twist of the proliferation of URL “squatters” that buy up every word combination in the hope that they can sell it at a profit, making it nearly impossible to find an available word without paying a fortune for the domain. Today, bad naming decisions still plague the corporate world. Earlier this year, the Tribune Publishing Company, owners of the Los Angeles Times and Chicago Tribune among other papers, decided to rebrand itself as a content company and chose the name Tronc, short for Tribune Online Content. The name was not well-received in the market, and the company has since put itself up for sale (and has seen a half-billion-dollar sale to Gannett fall through). Any branding professional would have seen that coming.
Why? First and foremost, because it’s an ugly sound, that’s a key criterion for a new name. As The New Yorker article points out, there is lots of research about how people respond to words and sounds. So, for example, front-vowel sounds – ones that are formed in the front of the mouth like the “i” in “mil” – evoke “smallness and lightness.” Those that come from the back of the mouth, such as the “a” in “mal,” emote “heaviness and bigness.” Softer consonants, like “s” and “z,” seem lighter than so-called “stop consonants,” like “k” and “b,” which seem weightier. When George Eastman invented the name Kodak in 1888, he did so because he liked that “k” was “a strong, incisive sort of letter.”
Bluetext’s Four Pillars of a Good Name
We’ve developed our own four naming pillars that we strive to meet when working with our clients. We believe that a new name should:
* Be easy to say
* Be easy to spell
* Be easy to remember, and
* Most important, Tell a story
We know that hitting all four of those elements is not always possible, especially as URL and trademark issues often require the use or words purposely misspelled, like the car service Lyft. Tronc fails on several fronts. It doesn’t tell a story about the brand, nor is it obvious on how it should be spelled. As The New Yorker puts it, “Tronc wants to seem light, fast, forward-looking, and unburdened by the media industry’s past, but its back-vowel sound and its leaden ‘k’ ending sonically convey something heavy, slow, and dull.”
Real words when used as names need to make a connection between the underlying meaning and the brand itself. So, for example, Tesla was a genius on the cutting-edge of innovation. Bluetext is the color that text turns when hyperlinked in a document, and thus is the window to the digital world. Made-up names don’t always have this connection, and thus need to rely on the root syllables and sound for their meanings. Lexus suggests luxury, Viagra both vitality and virility. Inspirata, a medical analytics company we recently helped to brand, suggests inspired data.
Names are the first exposure that key target audiences have to the brand or product, and need to be carefully thought out. A disciplined process for evaluating the key messages, the nature of the audiences, the competitive landscape and what that brand aspires to be in two-to-four years all need to be part of the process.
ManTech, a multi-billion-dollar public company that provides technology services to the U.S. government, had the challenge to elevate its online presence and continue its competitive position in the crowded Federal government marketplace. To achieve its goal, ManTech selected Bluetext to take its brand to the next level and transform its online presence – all to meet tight deadlines in less than 6 months.
Bluetext designed a fresh, bold look and feel that embodies ManTech’s cutting-edge capabilities and sets the company apart within its industry. The designs and collateral made thoughtful use of ManTech’s color palette, balancing the brand’s vibrant red tones with whitespace. The use of dynamic motion throughout the visual identity showcases ManTech’s innovation and adaptability, always moving forward to meet the evolving technological needs of the government.
Part of the project included a new website. ManTech and Bluetext worked together to design, architect, and develop a fully responsive site with an enhanced user experience. The intuitive, well-organized design drives users to their needs quickly and functions as a lead-generation tool. The new site also provides a new experience to recruits with a seamless integration of job application workflow, allowing prospects to quickly search and filter jobs relevant to their specific interests and experience.
The site was built on a Drupal 8 CMS platform to provide the flexibility and scalability the large enterprise needs to support its digital marketing initiatives. The team conducted a comprehensive content overhaul and developed a strategic SEO plan to make ManTech.com an organic SEO over-achiever. The ManTech marketing team is now empowered to “own” its digital platform and market to its users, no longer requiring the involvement of the development team.
One of the key aspects that sets ManTech’s new site apart is the use of motion. As one of the final components of the project, Bluetext produced a series of videos for the website, weaving ManTech’s suite of capabilities into one cohesive and powerful story. These videos highlight ManTech’s mission-driven brand while educating potential customers on its world-class solutions.
Click here to see more examples of the ManTech project, or learn how Bluetext can help your organization elevate its brand and online presence.
What’s the real value of a logo fight? For most emerging brands, that answer is never obvious. Logos are never static designs, and revising it, or changing it all together, is often an option. But what if that logo belongs to one of the top tennis professionals, and he loses control over it because of a contract he signed when he was still an emerging brand, long before his current fame?
That’s exactly what’s happening to Roger Federer, a twenty-time grand slam winner for whom his initials have defined an era of tennis competition around the world. Federer, who is still recognized as one of the best players of all time, is an iconic sports figure around the globe. Because of his fame and success on the courts, his brand is also one of the most valuable in the market for tennis and other apparel and merchandise, and his logo fight makes sense.
Unfortunately, as the sports world is now learning, Federer doesn’t own the rights to his logo, even though it is comprised of his initials, RF! Early in his career—before he had achieved his global notoriety as a tennis phenomenon—he signed a deal with Nike that gave it the rights to his logo. That might have seemed ok at the time—after all, the deal with Nike was worth tens of millions of dollars over his career.
But just recently, he decided to end his 24-year partnership with Nike, and has switched to the Japanese manufacturer Uniqlo. I’m sure they cut him a massive deal, but it didn’t allow him to migrate his famous logo. That belongs to Nike, and that’s where the logo fight now stands. Here’s the history:
In 2003, when Federer was just emerging as a tennis superstar, his wife and her father developed the RF logo specifically for a perfume with his name on it. Federal liked the look of the logo so much that he talked with Nike about creating a marketing strategy around the initials. It made its first appearance on his 2006 Wimbledon blazer. The rest is logo and brand history.
The problem is, Nike is claiming ownership of the logo even with his move to the Uniqlo brand. And legal observers say the claim is solid. Federer is clearly not happy with this development. Here’s what the Swiss superstar told one reporter recently:
“The RF logo is with Nike at the moment, but it will come to me at some point. I hope rather sooner than later that Nike can be nice and helpful in the process to bring it over to me. It’s also something that was very important for me, for the fans really. Look, it’s the process. But the good news is that it will come with me at one point.”
That might be wishful thinking, and he may be trying to play nice in the hope that Nike executives will have pity on him. But I wouldn’t be so sure. Nike has no incentive to help a competitor take revenue from a product line and brand that it invested time and resources to build. The answer may play out in court, just not a tennis court.
The lesson here is pretty simple: Protect your logo and brand trademark from day one. Make sure your company has complete control over its use and its future, and don’t sign that away to a partner. It’s one of any brand’s most valuable assets, and needs to be treated that way.
Want to develop your brand and logo strategy? Find out how Bluetext can help.
When Finite State, one of the hottest new start-ups in the cybersecurity market needed a strong visual identity and a website for its launch at Black Hat this year, it turned to Bluetext. Finite State has the first comprehensive and proactive cyber solution to the growth of IoT, which has quickly become a significant security challenge across enterprise networks. Bluetext developed a graphic approach that draws themes and connections across the business landscape, and a new website approach that educates the audience on the IoT threat while differentiating Finite State’s solution for the market.
It’s always rewarding to see a client do well and continue to grow in their market. It’s doubly exciting when two clients team up together to build a powerhouse brand. That’s exactly what has happened with CQRoll Call, one of the best-known and most widely-respected publishers of both policy content and advocacy tools, was recently acquired by FiscalNote, a Google-backed player in the governmental affairs and advocacy that has grown into a data-driven, global player and has expanded into digital advocacy and issues management.
The partnership takes advantage of CQ Roll Call’s rich history of unbiased coverage of the Federal government and FiscalNote’s expertise in technology and real-time policy data and analytics to provide a broader suite of products and services in a dynamic market. The acquisition allows both brands to identify new opportunities to adapt and grow in the digital news landscape.
CQ Roll Call chose Bluetext to design a new website for its wide selection of both policy information and advocacy platforms in order to better attract and convert target prospects into customers. We developed an approach that allows visitors to quickly self-select what they are looking for on the website and gets them to those software options with in-depth product information and pricing.
For FiscalNote, Bluetext designed a new approach for its brand and website to simplify the user experience, delivering the right content and information to prospective customers to understand the best options for leading advocacy campaigns in today’s digital age.
For both brands, Bluetext was able to take them to the next level in terms of their position in the market, transforming them into cutting-edge industry players.
The end result: A strategic acquisition that makes the new combined powerhouse brand the market leader both in the U.S. and globally.
In the world of digital business, it’s essential to stay up to date on the newest trends in branding and marketing to ensure your business remains an innovation frontrunner.
One increasingly powerful trend in the online world is the advent of motion design. Having already leveraged much of the potential of static image design and looking forwards towards new possibilities, many businesses are adding motion to their social feeds, their marketing and their branding.
While video and motion now dominate the fields of social media and marketing, most companies still rely on static logos for branding, making now the perfect time to stay ahead of the game with inventive motion branding.
The Benefits of Motion Branding
Your logo is an essential part of your brand and in many ways should attempt to distill everything your brand is about into one memorable graphic.
This in mind, moving from a still image to a creative motion graphic is a big change and will have wide-reaching reverberations that affect how your customers perceive and interface with your business.
Taking advantage of creative motion in branding is an ambitious and rewarding choice that comes with a number of attractive perks.
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Tell a Story
Adding creative motion to your branding creates new possibilities for dynamic storytelling.
With static image logos, what you see is all you get. This is inherently limiting when it comes to telling a story. With creative motion branding, however, you introduce the possibility for progression and change into your branding, allowing you to tell a more complex story.
Telling a better, more fluid story can help you connect with potential customers on an emotional level which is critical for attracting their business. In fact, neuroscientists have found that people generally make their decisions based more on emotions than logical thinking, meaning that more robust storytelling is a surefire way to outdo competitors.
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Raise Brand Awareness
Leveraging creative motion in video is an especially powerful tool for raising awareness of your brand.
Creative motion provides new opportunities to make your logo unique and engaging which reflects positively on and raises interest in your brand. When someone encounters an animated logo, they are a lot more likely to remember it and share it than they are with the static logos they are used to seeing.
Raising brand awareness is great for business. One cross-industry study, for instance, found that raising brand awareness has a significant impact on market performance.
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Stand out from the Crowd
No matter where potential customers are encountering your branding, it’s sure to be surrounded by a variety of different static objects or images with which it has to compete for attention. This is true on social media, while browsing the web, on mobile, or even out in the real world.
Integrating creative motion into your branding guarantees that it doesn’t fade into the background, and instead leaps out at your potential customer in stark contrast to the static environment around them.
Before your customers can raise awareness about your brand, they first need to recognize it. Creative motion branding ensures that your logo will capture people’s attention and prevent potential customers from scrolling, clicking, or walking right by without a second glance.
Using animated branding is a surefire strategy for spreading awareness of your unique brand and story. Though static images sometimes do the trick, they rarely can compare to a dynamic logo that catches your potential customers’ attention all while enriching your brand story with exciting new detail.
Learn how Bluetext can get results for your digital marketing campaigns. |
We’re now halfway through the year and it’s time to check in on some of the top digital marketing trends that we’re seeing for the second half of 2018. The past two years have seen a near-universal transition to digital marketing strategies being implemented across every industry. A digital approach to marketing is now a given. It’s now more a question of which tactics and strategies companies are going to follow to get the best messages in front of the right audiences, how they will measure those programs, and how they will manage the results. With that in mind, here is what we are seeing in the market here at the half-way point.
- Analytics is Everything. There’s an old saying in marketing: If you can’t measure it, you can’t manage it. In previous eras, measuring wasn’t so easy, particularly with online outreach and strategies. Today, that’s no longer a viable excuse, and top marketing agencies (like Bluetext) will be held accountable for results through analytics. That’s good news because when done correctly, marketing analytics tell you at every step how the campaign is performing. That allows us to revise and optimize campaigns in real time – for example, abandoning creative that isn’t performing as well as other themes. If your agency isn’t proactively incorporating analytics into their programs, it’s time to find a new agency.
- Video is Now the Norm. A report by Cisco demonstrates that video marketing continues to increase as an essential component to digital marketing campaigns. Cisco predicts that by the end of 2019, more than 82 percent of online marketing campaigns will include video. There’s a reason for this: Video is compelling and engaging, exactly what brands want to attract new customers. We’re already seeing this across social media platforms. But here’s the catch – it needs to enhance the experience, not get in the way. Too heavy a load time will drive customers away.
- It’s All About the Mobile. As the march of demographics moves on, a larger percentage of the workforce will be relying on their mobile screens for their first interaction with a brand. At Bluetext, we create mobile screens right alongside our desktop versions so clients can see and approve the mobile versions. This is significant for search engine optimization, as Google will continue to evolve its algorithms to reward websites that are mobile-optimized – punish those that aren’t.
- What Happened to Virtual Reality? We love virtual reality as a key tool in digital marketing and have created a variety of very cool and effective VR experiences for our clients. But not everyone has seen the light on VR, and it simply hasn’t caught on with consumers the way many of us hoped it might. But there is a glimmer of light at the end of the tunnel… with augmented reality. Apple’s ARKit for app developers is poised to make the delivery of augmented reality much more consumable for marketing.
- Blockchain Could be a Game-Changer. One of the hesitations we see with digital marketing revolves around the delivery of online ads, whether they are banner or social media. Part of the problem is measuring their delivering to the right target audiences at the right time. Even with the best analytics installed across a campaign, we can still only measure end results; it is difficult to verify which ads are delivered to which targets, and what they do when they see those ads. That is changing with blockchain technology. Blockchain can give us real verification on campaigns while protecting against over-serving ads and ensuring that bots aren’t pretending to be influencers.
Learn how Bluetext can get results for your digital marketing campaigns.
In a crowded marketplace for trade and membership associations, keeping up with the top new marketing and branding trends is essential. Here are four top branding tips worth adding to your trade association marketing mix.
Find Your Audience. Many trade associations, especially those with large audiences, often think they have a sense of who the right members are, and where they are in their careers. Yet, the marketplace is dynamic and ever-evolving. It’s important to regularly survey both members and non-members through market research if possible, and through email outreach to your database at the very least. For membership associations, making sure you understand the trends of those in school or just entering the workforce is essential. This audience may be a key element in your long-term growth, but it will know very little about you or the value you can bring to them at the start of their careers. Recognizing what they want and need, and marketing that to them, is difficult – it’s often a hard audience to reach.
Feed Your Audience. Creating the right content that they will find valuable and not just a sales pitch needs to be a key component of your marketing mix. That means investing the time and energy to create a regular stream of blog posts as well as insights and offers so that your association is viewed as a thought leader that can help shape careers. The second part of this equation is getting that content in front of your
target audiences. This needs to include a regular cadence of emails that push out this content, a smart organic and paid search strategy, a cohesive social media plan with consistent execution, and a banner ad and retargeting program to ensure that your brand reaches the audience and reinforces your value.
Your Content Needs to Grab Their Attention. In today’s internet overload landscape, people no longer read but rather scan headlines and images, looking for something that is interesting and grabs their attention. While it’s easy to rely on text-based outreach, incorporating compelling graphics, video and even animation can move the needle more quickly. This will become even more significant as engagement moves more and more to mobile devices. The small screens favor video and graphics and are less kind to text that is hard to read and
navigate.
Measure and Monitor. Keeping on top of the pulse of your members and target audiences takes time and effort, but is worth the energy. Membership surveys at least once a year are a good, cost-effective place to start, but it won’t get you insight into non-members. Invest in
a thorough market survey at least every other year to test how your brand is perceived versus other competitors. Monitor other players closely so that you know if they may be moving in a new direction, or increasing their efforts to dominate the space. The goal is no surprises. If there are changes to the market or your position in the market, the sooner you recognize these trends, the better you will be equipped to respond.
Download Our Free eBook on Association Marketing in a Competitive Market!
A Private Equity acquisition that creates a new entity requires a distinctive brand that conveys value and stands out in the crowd. This is particularly true for newly acquired companies that need to quickly and effectively establish a credible and competitive brand platform for their acquisition.
Perhaps the oldest and best-known example of that is Coca-Cola. Its flagship soft drink is mostly carbonated water, coloring and a little bit of flavor. Don’t get me wrong, I like Coke and drink a glass almost every day. But what distinguishes it as a brand isn’t only the flavor. It’s the 100+ years of brand equity, based on a simple color scheme and a curved bottle that make it so instantly recognizable. Without those brand assets, it’s simply another cola, a commodity that would need to compete solely on price rather than its distinctiveness.
And that may be the most valuable lesson of why a strong brand is so vital: Without it, you’re a commodity competing on price, not value. It really has little to do with how a company or product functions or its selling proposition, but it is the core elements that make the brand different and recognizable. These unique elements – in the case of Coke, the shape of the bottle and red and white color palette – and known as its “distinctive assets.” These are the crown jewels of the brand. The more distinctive, the more recognition and brand loyalty from customers. And that means revenues.
And that’s why selecting the core elements of the brand, including color, iconography, style and the logo itself, is so important. Marketers can control a brand’s prevalence in the market. More media buys, sponsorships and advertising translate into prevalence. But uniqueness is more difficult to maintain, for the simple reason that competitors may be using or decide to use those same brand elements. But if you’re using a brand element that is too closely tied to others in the market, that means that your marketing and advertising dollars are being spent at least in part to help your competitors. Identifying those key brand elements and monitoring the competitive landscape to ensure that others aren’t using the same elements is key to a successful brand management strategy.
Here are three key tips for managing your brand’s distinctiveness in the market:
- Ask your customers what they think about your brand’s uniqueness. They are your early warning system to what’s happening across your market.
- Leverage your distinctive assets across every campaign to maintain consistency. And do the same for advertising and marketing creative.
- Monitor the industry closely for anything that looks similar to your brand assets.
Is Your’s a Distinctive Brand? Let Bluetext Assess Your Brand in the Market.
There are many aspects to consider in web design, and one important feature to ponder is the user journey. There are many means to target an anonymous user, identify who they are and their needs, and direct them to the relevant content on the site. Here are a few reasons why you should allow users to select their own user journey on your new website.
Direct Traffic. By identifying the user early in their interaction with your website, the more effectively you can direct users to content they would be interested in. From a UX perspective, the user’s experience on the site is swift and efficient. From a business perspective, anonymous users are quickly identified and funneled to custom tailored content. A notable example of directing a user’s journey is Bluetext’s recent launch of CQ Roll Call’s newly branded website: https://info.cq.com/
User Personas. By choosing to define user personas on its website, a company is able to identify functionality needs on other areas of the site at a high level. Personas define every aspect of each consumer group, and by mapping out a user’s journey a company is able to understand the key tasks each persona would expect to perform on its website.
User workflow. When a company is able to understand the flow of how different users would interact with its website, it is able to use this information to ultimately inform its website interface and provide its users with the best possible experience. Web design agencies are experts in this area to implement the optimal interface specific for a company’s users.
Identifying a persona and their user journey through a website increases efficiency on both sides. Users want to view what is relevant to them and companies want to be able to tailor content to target consumer groups. Defining a company’s personas ultimately informs the user experience design for an overall superior experience.