It’s October. That means CyberSecurity Month. Unfortunately, the breaches are getting more severe, with global companies dominating the headlines. So what should companies do for CyberSecurity month?

I am not a cybersecurity technical expert, but my company does have a lot of experience working with cybersecurity software and services organizations to help them drive brand awareness and visibility. I am not here to educate on the right technical architecture or newest solution that should be employed, but instead list several ideas that marketers of cybersecurity companies can do to differentiate in a very crowded market.

  1. Don’t Rely on Just Words to Differentiate. Visual storytelling to create an attitude can help a company stand out from the crowd. Our team had the opportunity to work with Sourcefire twice to rebrand the company. The second time we created a series of animated brand elements to represent their key areas of focus and differentiators that you can see on their website today at www.sourcefire.com. Things turned out pretty well for Sourcefire, as they were acquired by Cisco in October 2013 for close to $3b.sfire
  2. Attack Vertical Markets Aggressively. We recently completed an exciting project with FireEye, one of the most successful cybersecurity companies of 2014, to create vertical focused videos that target specific cyber challenges found across key verticals. The videos, built in a 3-D world, focus on the concept of “We Don’t Blink” and visually tell the story about how the company is re-imagining security.
  3. Take the Message to Your Customers. There is a growing challenge, especially across the public sector market, where potential customers are not going to events and therefore cannot learn about the solutions that vendors are bringing to market. For Intel and McAfee we designed a virtual Federal agency environment called www.futureagency.com, so that prospective customers and partners could learn directly from their thought leaders in an engaging digital environment.
  4. Take on Your Competition, and Have Fun Doing It. While this example is not cybersecurity related, many cybersecurity marketers face a similar challenge as Citrix did when they hired us a few years ago to take on their largest competitor. Their solution was better, but they were getting out marketed. So we launched the Rumble In the IT Jungle, a channel driven campaign to demonstrate their product superiority in a bold way – check out http://www.rumbleintheitjungle.com/game/boxing.html

 

When you are competing in a crowded market, it is not enough to say that your product or service can “out feature” the competition. You need to get creative. You need to get bold. And you need to get moving fast, as the company just down the street is already thinking of their next move.

There are many reasons to go through a rebranding exercise. Most common among them are a merger or acquisition, change in corporate direction, desire to change a negative attitudes about your brand, or simply start over and hope to convince the market that something is different. All of them can be very valid and create a great opportunity to go through the exercise to create a logo, visual identity, new corporate name, positioning statement or color palette. As all companies are different, there is no one size all fits approach. There is one thing, however, that can really derail the process. That is losing sight of the original goals for going through this exercise. A rebranding exercise is not a cure all to solve a company’s problems. It should be done swiftly with clear goals and responsibilities so it does not get in the way of your business to execute. If something is not working, it is unlikely that a rebrand will fix it. That is why keeping your goals in mind and pressure testing every step in the process against them is so critical.

Here are five recommendations to ensure that you don’t lose sight of your goals to ensure a successful rebranding process:

  1. Focus on the big picture in terms of messaging and meaning. No external audience will spend as much time as you or your management team thinking through the machinations of the messaging and meaning. Customers and prospects will often ask once but then will go back to focusing on your product, service and delivery.
  2. A great logo and corporate visual identity can go a long way toward sending a strong message to the market. It is a design driven world, so don’t spend so much time focused on the message and lose sight of a great logo and corporate visual identity. Visual storytelling through a simple yet powerful logo with the right color palette, right imagery, right iconography, and right fonts can make a major impact for a brand to create the right position in the market.
  3. Branding is a team effort. Get your employees involved. They are the ones out delivering your message and brand to the market. If employees fell invested in the branding process they are much more likely to help you sell the new name, brand and message to the market.
  4. Don’t Do It Halfway. Once you commit to launching the new brand, ensure that your old logo does not show up anywhere. Assuming that the corporate website is the first place where the new brand shows up, ensure that the new branding is quickly rolled out at events, tradeshows, office locations, ppt templates, ad campaigns, etc. Your audience can only be as committed to your brand as you are. Take the time and spend the money to do it right.
  5. Don’t let the process drag. Remember, a rebrand will not automatically fix your problems. You have a business to run and marketing campaigns to execute. The market is not going to wait for you take your time. Competitors will seize the opportunity if there is a market void.

At Bluetext, we have a proven process to ensure that every attitude and viewpoint is considered. But we follow the recommendations outlined above. We often rebrand companies in a timely manner, helping them focus on their goals to ensure they can focus on corporate priorities. From logo development to corporate visual identity to responsive web design to trade show booths and new collateral, we have the resources and expertise ready to tackle whatever challenge you are facing with your brand.

It is not hard to quickly discover, when sitting down with a client or prospect, when they feel that they are not executing efficiently. A few simple questions and they get that look indicating that they know they need help. This blog post is not another list to make you feel badly about your marketing efforts. This is a list of 10 signs that you are doing marketing right. This is by no means an exhaustive list, and is in no particular order, but hopefully when scanning you can mentally check off a handful of these to show you are taking your marketing efforts in the right direction.

 

  1. You have an editorial calendar to align marketing efforts for thought leadership, product launches, news, events, and other corporate activities. An editorial calendar helps deliver a consistent message across all channels.
  2. You are part of the right conversations. Conversations about companies, products, services, technologies, etc. are happening everywhere. It is important to be part of these.
  3. Social media is integral to your marketing operations.
  4. When a prospect visits you at an event, they get the same brand look/feel/attitude from your booth as when they visit your website or scan your social properties.
  5. Your website is responsive, and you are starting to think of the mobile user experience first. The trend is your friend here – several recent studies show that more than half of web traffic is now coming from mobile.
  6. You “own” your website, and
    don’t need to rely on IT or an outside vendor for consistent updates.
  7. You are leveraging Google Analytics to ensure website content is most effectively displayed to deliver a solid experience for a variety of target personas.
  8. You lead your business or marketing reviews with actual statistics on your results pulled from various tracking systems.
  9. You listen to your customers. They know what they want and can be a fickle bunch across any industry.
  10. Your brand tells a story. From the logo to the look to way your employees talk about you company, everything is aligned and powerful.

 

This list may be missing many tell-tale indictors, but it’s a good place to start. Please feel free to throw out other ideas, and we will add to this on a regular basis as markets and marketing efforts continue to diversify.

Over the past dozen months, Bluetext has renamed about the same number of brands – some as large as a global spinoff of GE – others the up and comers that challenge them.

Despite our counsel to open the naming process to a broader range of TLDs, about 90% percent of them required right up front that the new name have an available .com domain associated with it – not a simple task these days unless you are willing to cough up five – or more likely – six to seven figures to acquire it.

While we are by no means dismissing the .com as a viable option – it has been around since the birth of the internet – so it’s important to understand that as technology advances there is going to be an increasing shift to alternative TLDs as .coms eventually take their rightful place in history.

Among the steadily growing influx of new TLDs  – .CO domains are widely considered the most global and credible extension for your online brand presence. Universally recognized as an abbreviation for company, corporation, commerce, and collaboration -.CO domain names are memorable and in the vast majority of applications – shorter than their .com brethren  – who by the way even spots them a letter right off the bat by dropping the “m”.

With viable .COM inventory nearly exhausted, the newest innovators and challenger brands are left with limited domain choices within the extension – and often with very little in common with their brand – rendering them less and less likely to come to your user’s mind when they are searching for a specific company.

Most modern, tech savvy users are already directly typing in the URL and are likely to find you no matter what as long as they know what they are looking for. And with the emergence of even more new TLDs getting ready to stream out over the next few years  – more and more consumers will be looking more closely at the tail end of the domain.

And finally, for those of you who might be worried about how a .CO domain stacks up against a .COM from an SEO perspective – a .CO web address is treated the same say as any legacy TLDs, such as .com, .net and .org. and has the same potential to rank high among primary search engines – provided of course you have valuable, accessible and contextually relevant content regardless of your choice of extension.

Here’s a link to Google’s SEO authority and search quality engineer Matt Cutts confirming exactly that:

At Bluetext, we believe that .CO is a solid alternative for branding your business – offering a perfect way for new companies to reduce their barrier of entry into the market by providing a platform to acquiring shorter, fresher and more brand centric domains.

If the incoming administration is aligned on anything its increased U.S. security – both at home and abroad. Most predict that this will result in the elimination of the defense sequester and returning the defense budget to the levels proposed in the FY 2012 budget request – which would translate into spending increases of up to $500 Billion over the next 5 years.

The programs already being proposed go well beyond anti-terrorism to revitalizing the global defense infrastructure and increasing the foundational strength of the U.S. military across the board. This will require increased spending in a number of different categories – including agile force development, aircraft & aerospace systems, command & control systems, cyber security, smart technologies, shipbuilding, surveillance and ground, space based & missile defense systems – just to name a few.

However – since the last time the defense budget exceeded $600B in 2012 – the means by which government buyers, procurement agents and teaming partners across the defense contracting community consume industry related content has changed dramatically. Gone are the dozens of industry magazines that were piled high in their lobbies prior to the sequestration and gone are the days of flying around the country to attend big industry conferences, trade shows and events.

And to compound that, the industry will rebound in the face of an increasingly younger and mobile dependent demographic that has seized control of the content they want to consume and when and on what screen they want to digest it. Aerospace and defense industry brands must now adapt and market like every other major enterprise and consumer brands do and develop compelling contextually relevant content and deliver it to their customers – daily.

In other words –  you need to become your own publisher – because if you don’t shape your brand’s position in the market your competitors will gladly to do it for you – and have probably already started. The good news is that gives you significantly greater control over your message and how your brand is positioned and perceived in the market. But that market is about to become much more crowded and a hell of a lot noisier after the New Year with all of your competitor’s messages about innovation, transformation and the next big buzzword. So, you need to ask yourself – how am I going to differentiate my brand and defend my dominant market position – or in overtake the market leader – in this rapidly changing environment?

At Bluetext – we have achieved success for dozens of the most recognized and innovative brands in global defense and technology based on the premise that – to claim innovation you must demonstrate innovation. With the plethora of digital marketing tools, VR and other advanced technologies available for smart digital agencies to develop rich, immersive and interactive brand experiences to drive awareness, customer engagement and demand in the market – now is the ideal time to start making some noise.

Your path to brand – and market – domination begins and ends on the digital battlefield – the time to start preparing is now.

Well…given the polarizing nature of the 2016 presidential election, it’s a fair bet that families will spend as much time on Thanksgiving “talking turkey” as they will devouring it. The phrase “talking turkey” has an interesting history, with some tracing it back to colonial times to describe when colonists and Indians would barter over wild turkeys.

Since then, the phrase has been primarily associated with stating something frankly and matter-of-factly. I’m sure there will be plenty of frank comments at the Thanksgiving dinner table about how a Donald Trump presidency will impact the stock market. The energy sector. Foreign relations. The economy. How about the cupcake industry? Ok, so Red Velvet cupcake sales will probably not be materially affected by a new president, but you get my point: When a seismic news event occurs, an avalanche of commentary soon follows on how, in this case, a Trump presidency will impact every nook and cranny of society.

Rather than speculate in those areas, the focus of this post will be to view Trump’s victory through a publicity lens. Is there a “teachable moment” for the marketing and public relations industry given the uniqueness of how Trump used his brand and marketed himself? What does his victory say about the value of the estimated millions upon millions of dollars in “free” earned media coverage national and local media lavished upon him for several months, reducing his need to spend on traditional TV, radio, print and online advertising?

Depending on which way you bend politically, each person will no doubt have their own opinion on why Trump won. Either way, ad and marketing agencies across the country are re-evaluating what they know and thought they knew about consumers in the wake of the election results. An article in today’s Wall Street Journal cites how ad giant McCann Worldgroup assembled top execs to dissect what Trump’s victory means from an advertising perspective. The broader article theme postulates on whether brands have overlooked the same rural voters who fell under the big data and polling radar to propel Trump in key battleground states.

The uniqueness of the presidential campaign offers some insights for marketing, advertising and PR agencies wondering if consumer behavior will match voter behavior in the coming months and years.

Modesty doesn’t always sell

Imagining how and why Trump’s message resonated with so many people harkens me to a person watching infomercials at 3am. Deep down, you know that the BackMassage 3000 can’t possibly cure your back pain in five minutes or less, but its three o’clock in the goddamn morning. You’re tired, and everything else you’ve tried hasn’t worked, so why not give it a chance?

Trump as a brand was not modest about what he thought he could accomplish during the campaign, and the results suggest many voters responded favorably to his ambitious promises. Perhaps some knew deep down that he wasn’t going to be able to deliver on all of it, but like the BackMassage 3000, it sounded bigger and bolder than anything they heard before.

Jargon can obscure the brand promise

As an acronym, keep it simple stupid (KISS) has been applied to endless use cases, from politics to sports to sales. KISS traces back to a U.S. Navy design principle in the 1960s, and has served as a reminder to avoid adding unnecessary complexity. Trump kept his messages very simple; and these messages were either embraced or reviled by voters because the messages were easy to understand. Brands often complicate the product message with jargon that may be technically accurate, but falls flat when it comes to establishing a connection with everyday users.

It pays to be memorable

And then there was one. The Republican party began the 2016 presidential campaign with 17 candidates. My bet is that if voters were asked to describe 1-2 unique ideas that the other candidates had – whether it was Scott Walker, Marco Rubio, Rick Perry or Jeb Bush – they’d be scratching their heads for quite some time.

Think about the commoditization of budget to mid-level hotel chains, who typically offered similar rooms, at similar prices, with similar amenities. How does a traveler pick one over the other? It can often come down to creating some calling card that is memorable. For Hampton Inn, it was the Belgian waffles at the free breakfast buffet. Guests remembered the Belgian Waffles, and returned to Hampton Inn just for the breakfast.

Trump marketed campaign promises that were very, very different from other candidates, which made these promises memorable and, by default, Trump memorable with voters struggling to figure out how each of the 17 candidates was difference from one another.

You can’t build a brand overnight

One of the most overlooked but critical elements of Trump’s success is that he had spent decades building an oversized brand that could be immediately activated for his campaign. This was critical, because while 17 candidates on the GOP sides sounds like a lot, many ran out of time and money to develop brand awareness – not only around who they were but what they represent. For every Jeb Bush and Chris Christie entering the fray with baseline brand awareness, there was a Bobby Jindal, George Pataki, Scott Walker and Jim Gilmore – folks known inside the beltway but certainly not to most Americans. Trump came in with an established brand known to probably most every single voter, and the media fed this brand throughout the campaign with free publicity that negated his need to advertise heavily or introduce himself to voters.

Big data has its limits

Marketers and advertisers are stepped in big data today, but the previously referenced WSJ article makes another good point: Big data may not be telling them everything they need to know, and if this data skips over important source blocks such as rural voters, then it is by default flawed data. Finally, if the data misses key demographic segments, brands might make assumptions about who their customers aspire to be. Rural voters may not aspire to have the latest iPhone that celebrities and athletes use, but may just want reliable phone and data service that can be hard to come by in rural areas.

Will Donald make sales of Red Velvet cupcakes great again? Only time will tell.